Administrative & Customer Care Coordinator
hace 4 días
Algaida
Company Description Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud. With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship. Role Description We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca. This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation. Key Responsibilities • Prepare and send client invoices, • Process and organize supplier invoices, • Schedule and monitor supplier payments, • Maintain records of receipts, expenses, and important documentation, • Track payment deadlines and key administrative dates, • Prepare and organize quarterly documentation for our external accounting firm, • Maintain accurate filing systems and project records, • Coordinate customer service requests and after-sales support, • Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients, • Arrange service appointments and follow up on warranty claims, • Resolve minor customer issues and ensure a positive customer experience, • Communicate with suppliers, installers, and external partners, • Support project coordination and general office administration Qualifications • Professional fluency in German and Spanish (spoken and written) – required, • Strong organizational and administrative skills, • Experience in office administration, customer service, operations, or bookkeeping support, • Excellent communication and interpersonal skills, • Ability to manage multiple tasks and priorities independently, • Proficiency in Microsoft xcskxlj Office and digital administration tools, • Customer-focused, proactive, and solution-oriented mindset, • English language skills are a plus What We Offer • Full-time position based in Palma de Mallorca, • Friendly and international working environment, • Opportunity to work on high-end kitchen and interior design projects, • Long-term growth opportunities within the company, • Competitive salary based on experience If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please apply with your CV and a short introduction about yourself. Send us an email to
