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About the job What will be your mission? As Waiter/Waitress you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience. What will you do? Provide excellent customer service that promote satisfaction. Welcome and acknowledge all guests according to company standards. Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.). Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences. Be aware and offer the different products and services available at the hotel’s restaurant. Review daily specials and changes on the menu with the correspondent F&B team. Handle restaurant reservations. Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly. Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required. Fulfill processes and procedures related to product set ups, quality and service according to brand standards. Deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards. Identify opportunities to increase the F&B Department income by Upselling. Ensure that all F&B outlet are clean, neat and tidy and ready to accept guests. Follow all relevant health department rules/regulations and all customer service guidelines. What are we looking for? Previous experience developing similar functions in other hotel chains, or related industries will be highly valuable. Vocational training on hospitality/F&B. Fluency in local language and knowledge of English is highly valuable. Working knowledge of various computer software programs (Microsoft Office, POS, etc). Customer service focus. Active listening and effective communication skills. Focus on detail. Sales oriented. Ability to work on your own and as part of a team. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Buscamos camarar@s para incorporación a mediados de abril

About the job Duties list : Before service : • Prepare station for operation • Set up the restaurant • Arrange the seating's according to the given table's allocation • Check salt and pepper refill if needed • Attend daily briefing (always wear your uniform) • Make sure you always have the necessary prior the start of the service (notepad, pens, bottle opener, lighter and smile) • Be presentable • Make sure your breath is fresh During the service : • Welcome the guests • Maintain high quality service and friendly atmosphere • Take orders • Punch orders properly (EPOS) • Serve tables • Introduce every and each dishes on the table • Help the runners • Assist your superior • Make sure your work performance is always up to Jul's standards • Keep track of breakage/spoilage • Clean when necessary • Report manager when complain has been raised After service : • Break down your section • Make sure all closing duties are completed • Fill in check list • Consult with your superior regarding your feedback on the shift • Make sure that everything is clean and tidy • Polish cutlery & glasses Number of positions: 5 1800 euros + tips Shared or Single Bedrooms Meals, Uniform, Tips, Holidays Department: F&B service F&B Management About you Responsibilities : • Perform opening and closing duties • Fill in opening and closing check list • Perform set up : Break down of the restaurant & Organise and fill stations before service • Ensure that service is up to Jul's standards • Ensure highest standard of service at all time • Greet and possibly welcome the guest • Explain menu to detail, If costumer request • Ask for allergies when taking order • Suggestive upselling • Once order taken, post it to EPOS system • Introduce food when serve to guest • Offer salt and pepper to serve • Clean table, replace plates and silverware whenever needed • Keep friendly atmosphere at all time • If there is any inquiry for booking, liaise with reception or manager • Communicate with runners and manager in charge all time • Guide and help runners • Attend daily briefing Language required: English. Spanish is a plus The company Every visit at jul’s restaurant is a unique experience, rich in emotion. This authentic place, with a thousand and one flavors will make you travel from Spain to Greece. The restaurant combines different atmospheres, decorations and lifestyles with textures, materials and colors from all horizons. Every corner of this place has its own universe, full of history.