¿Eres empresa? Contrata candidato de candidatos en Barcelona
Buscamos un/a Ayudante de Cocina para unirse a nuestro equipo nuestro establecimiento especializado en cocina italiana ubicado en el vibrante barrio del Born en Barcelona. Nuestro local es conocido por su autenticidad y calidad, ofreciendo a los clientes una experiencia culinaria italiana genuina. Requisitos: - Experiencia de entre 4 y 5 años trabajando como Ayudante de Cocina o Cocinero/a, con experiencia demostrable en cocina italiana. - Disponibilidad para incorporación inmediata (menos de 1 semana). - Nivel intermedio de Castellano. - Permiso de trabajo en España y número de seguridad social (para candidatos/as que no sean ciudadanos/as españoles) Se Ofrece: - Contrato indefinido. - Jornada completa de 40 horas semanales. - Salario neto mensual de 1.400 a 1.600 €, distribuido en 12 pagas al año, mas propinas (Aprox. 150/200€ al mes). - Trabajo en turnos partidos de 11:00 a 16:00 y de 20:00 a 23:00 - Dos días seguidos rotativos de descanso semanal.
Grupo de Hostelería, buscamos personal con experiencia demostrable trabajando como Bartender para incorporarse de forma inmediata en una de nuestras reconocidas coctelerías, la cual está ubicada en el sector del Born. Requisitos: - Experiencia mínima demostrable de 3 años trabajando como Bartender (imprescindible). - Habilidades en la preparación de bebidas, cobro en caja, conocimiento de licores y coctelería, limpieza y organización del área de trabajo. - Perfil joven y cercano con el cliente. - Es imprescindible hablar (no sólo entender) castellano e inglés a un nivel eficiente para poder atender la mesa en cualquiera de estos 2 idiomas. - También es imprescindible contar con la disposición horaria para trabajar en turnos seguidos dentro del horario de coctelería abierta al público. - Disponibilidad de incorporación inmediata (imprescindible). - Documentación : Permiso de trabajo en España y número de seguridad social (para candidatos/as que no sean ciudadanos/as españoles). Ofrecemos: - Contrato indefinido como Bartender , con 2 meses de periodo de prueba. - Salario de entre 1.418€ netos al mes , más buenas propinas, aproximadamente 80-100€ semanales - Jornada completa en turnos seguidos de 8 horas en los turnos de tardes-noches, dentro del horario de coctelería abierta al público, es decir, entre las 15:00 y las 02:00. - 2 días de descanso seguidos a la semana. - Incorporación inmediata.
El nuestro local donde ofrecemos productos eco-friendly ubicado en el sector de Sant Gervasi-Galvany, muy cerca de la Av. Diagonal, estamos buscando un/a Camarero/a de Barra motivado/a y con ganas de trabajar para unirse a nuestro equipo de forma inmediata. Requisitos: - Experiencia: Mínimo 2 años demostrables como Camarero de Barra (imprescindible). - Habilidades: Preparación de bebidas, cobro en caja, limpieza y organización del área de trabajo. - Idiomas: Dominio eficiente de castellano e inglés. Valoramos positivamente el conocimiento de catalán. - Disponibilidad: Incorporación inmediata y para trabajar los fines de semana. - Documentación: Permiso de trabajo en España y número de seguridad social (para candidatos/as que no sean ciudadanos/as españoles). Ofrecemos: - Salario: €1,500 netos mensuales. - Horario: Jornada completa en turnos seguidos que pueden ser de mañana de 06:30 a 14:00 y de tarde de 14:00 a 21:30 - Descansos: 2 días consecutivos de descanso rotativo a la semana. - Incorporación: Inmediata
¿Tienes más de 2 años de experiencia como cocinero/a y habilidades en servicios de volumen, manejo de fuegos, plancha, freidora y producción? ¡Únete a nuestro equipo! Valoramos la experiencia en Brunch y la capacidad de mantener la limpieza y el orden en la cocina. Requisitos: - Experiencia: Mínima de 1 a 2 años trabajando para Cocinero. - Especialización: Servicios de volumen, manejo de fuegos, plancha y freidora, producción, mantenimiento de limpieza y orden en la cocina. - Idiomas: Nivel avanzado de español. - Disponibilidad: Incorporación inmediata. - Documentación: Permiso de trabajo en España y número de seguridad social (para candidatos/as que no sean ciudadanos/as españoles). Se Ofrece: - Contrato: Indefinido. - Jornada Laboral: 40 horas semanales. - Salario: €1,425 netos al mes. - Horario: Turnos seguidos de 9:00 a 17:00, con 2 días seguidos rotativos de descanso.
Grupo de Hostelería, buscamos personal con experiencia demostrable trabajando como Cocinero/as para incorporarse de forma inmediata a jornada de 30 horas semanales en turnos mixtos en nuestros restaurantes localizados en los sectores de Sant Gervasi-Galvany y La Dreta de l'Eixample. Requisitos: - Experiencia mínima demostrable de 3 años trabajando como Cocinero/a (imprescindible). - Es imprescindible hablar (no sólo entender) castellano. - También es imprescindible contar con la disposición horaria para trabajar en turnos mixtos para los servicios de mediodía y noches. - Disponibilidad de incorporación inmediata (imprescindible). - Permiso de trabajo en España y número de seguridad social (para candidatos/as que no sean ciudadanos/as españoles). Ofrecemos: - Contrato indefinido como Cocinero/a , con 2 meses de periodo de prueba. - Jornada parcial de 30 horas por un salario de 1.065€ netos al mes , más buenas propinas - Jornada completa en turnos mixtos para los servicios de mediodía y noches, algunos días en turnos partidos (Ej.: 12:00 a 16:00 y de 20:00 a 24:00) y otros días en turnos seguidos (De acuerdo con la organización semanal del servicio) - 2 días de descanso seguidos a la semana. - Incorporación inmediata.
Grupo de Hostelería, buscamos personal con experiencia demostrable trabajando como Cocinero/a para incorporarse de forma inmediata en nuestro restaurante localizado en el sector de Les Corts, muy cerca de la Av. Diagonal. Requisitos: - Experiencia mínima demostrable de 3 años trabajando como Cocinero/a (imprescindible). - Es imprescindible hablar (no sólo entender) castellano. - También es imprescindible contar con la disposición horaria para trabajar en turnos partidos de mediodía y noches. - Disponibilidad de incorporación inmediata (imprescindible). - Permiso de trabajo en España y número de seguridad social (para candidatos/as que no sean ciudadanos/as españoles) Ofrecemos: - Contrato indefinido como Cocinero/a , con 2 meses de periodo de prueba. - Salario de entre 1.418€ netos al mes , más buenas propinas - Jornada completa en turnos partidos para los servicios de mediodía y noches (Ej.: 12:00 a 16:00 y de 20:00 a 24:00), ya que el restaurante abre solo en estos horarios. - 2 días de descanso seguidos a la semana. - Incorporación inmediata.
¡Atención artistas del silencio! Estamos en la búsqueda de un/a Mimo Profesional para dar vida y alegría a la entrada de nuestro establecimiento. Si tienes un repertorio variado y sabes cómo capturar la atención del público con tu arte, ¡queremos conocerte! Requisitos: - Trayectoria demostrable en el arte del mimo. - Capacidad de ofrecer un repertorio variado, divertido y diferente. - Habilidad para dinamizar espacios y comunicarse efectivamente a través del lenguaje no verbal. - Disponibilidad de incorporación inmediata. - Permiso de trabajo en España y número de seguridad social (para candidatos/as extranjeros/as). Responsabilidades: - Dinamizar la entrada de nuestro local con actuaciones de mimo. - Crear un ambiente acogedor y entretenido para los visitantes. - Realizar puestas en escena cortas y memorables. Condiciones Laborales: - Jornada: 20 horas semanales. - Salario: Aproximadamente 700€ netos al mes. - Posibilidad de realizar más horas según necesidad. - Incorporación: Inmediata. - CONTRATO DE TRABAJO Y ALTA EN SEGURIDAD SOCIAL
Grupo de Hostelería, estamos en busca de profesionales con más de 3 años de experiencia como Cocinero/as, con la capacidad de incorporarse inmediatamente a trabajar. Buscamos personal para 2 de nuestros locales, en Les Corts y en La Dreta de l'Eixample, ambos muy cerca de la Av. Diagonal. Requisitos: - Más de 3 años de experiencia como Cocinero/a . - Profundo entendimiento de las prácticas culinarias. - Habilidades en gestión y supervisión. - Idioma Castellano (nivel avanzado). - Documentación : Permiso de trabajo en España y número de seguridad social (para candidatos/as que no sean ciudadanos/as españoles). Ofertas: - Contrato Indefinido . - Salario neto entre 1550 y 1600 € mensuales. - Propinas mensuales aproximadas entre 150 y 180€. - Turnos mixtos (Combinación: Partidos y Seguidos)** en La Dreta de l'Eixample y turnos partidos en Les Corts.** - Horarios: partidos de 11:00 a 16:00 y 19:30 a 23:30 y seguidos pueden ser 9:00 a 18:00 / 16:00 a 24:00 que se programan según la organización del servicio. - Dos días seguidos rotativos.
Descripción: ¿Eres un apasionado de la cocina y buscas un nuevo desafío? ¡Esta es tu oportunidad! En nuestro Restaurante, ubicado en el sector de Les Corts, muy cerca de la Av. Diagonal, estamos en busqueda de cocinero/as experimentado/as para enriquecer nuestro equipo culinario con su talento y creatividad. Requisitos: - Experiencia en el cargo: Más de 3 años trabajando como Cocinero/a en España. - Disponibilidad de incorporación inmediata. - Disponibilidad horaria: Turnos partidos de mediodía y noche. - Idiomas: Dominio del castellano (nivel avanzado o nativo). - Documentación: Permiso de trabajo en España y número de seguridad social (para candidatos/as que no sean ciudadanos/as españoles). Se Ofrece: - Salario entre €1,500 más propinas (Aprox. 30-50 semanales). - Horario en turnos partidos para los servicios de mediodía y cenas (tarde/noche) de 11:00 a 16:00 y de 20:00 a 23:00. - 2 días consecutivos rotativos de descanso a la semana. - Beneficios adicionales: 30 días de vacaciones al año, invernales, y recargo nocturno a partir de las 22:00.
Seleccionamos 10 teleoperadores comerciales con o sin experiencia para trabajo desde oficina realizando llamadas salientes a clientes sobre el sector energético. Equipo joven y buen ambiente de trabajo. Se ofrece: · Jornada de Lunes a Viernes en turno de mañanas. · Salario según convenio + comisiones. · Posibilidad de crecimiento dentro de la empresa. Buscamos candidatos con excelentes habilidades de comunicación verbal y escrita y orientados a los resultados y capacidad para trabajar en un entorno de ritmo rápido.
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella. COYA Barcelona opened in July 2023 in a privileged location overlooking the Barceloneta beach, which is the W Hotel , bringing the spirit of Peru to Spain, inspired by the flavors and colors of Incas heritage. We are recruiting for Waiter/Waitress (seasonal contract). The ideal candidate for this Waiter/Waitress position will have: • A minimum of 1 year waiting experience in a fast paced, high-end hospitality venue, preferably with seasonal experience. • Fundamental knowledge of spirits and wines. • Excellent customer service, passion for hospitality and great interpersonal skills. • The ability to work as a team with a positive work ethic. • A friendly, pro-active with a can-do attitude. • Keen interest to develop their knowledge and progress. • Excellent communication skills. Must have high level of both spoken and written English and Spanish. • Ability to work under pressure and flexible to work late shifts We treat our employees as family, so we offer excellent benefits. We provide: • Competitive salary. • On-going training program and interactive induction. • Endless opportunities to grow and develop as we really do believe in promoting talent from within the business. • Opportunities to transfer overseas. • Family meals at the start of your shift • A fun workplace • Great discounts at some of best restaurants • Reward programs recognizing employee longevity. If this sounds like what you’re looking for and you want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.
ESPECIALISTA EN VENTAS TELEFÓNICAS EN CARLA ⚡ Acerca de la posición En Carla Nogués, estamos buscando una/un Especialista en Ventas Telefónicas proactiva/o y con una habilidad excepcional para gestionar grandes volúmenes de leads. Este rol es fundamental para asegurar que nuestras campañas de ventas telefónicas sean eficaces y exitosas. Preferimos que el candidato trabaje de manera presencial en Vilanova i la Geltrú y con conocimientos / experiencia en el sector estético, la belleza y el adelgazamiento. Si tienes un don natural para la venta, te sientes cómoda/o manejando múltiples llamadas y tareas, ¡te estamos buscando! ⚡ ¿Cómo puedes contribuir a nuestro éxito? Gestionar llamadas salientes: Realizar llamadas a potenciales clientes, siguiendo nuestros scripts y estrategias de ventas para maximizar la conversión. Manejar grandes cantidades de leads: Organizar y priorizar los leads para asegurar un seguimiento eficiente y efectivo. Optimizar el uso del CRM: Administrar y actualizar nuestro sistema de gestión de relaciones con clientes para mantener una base de datos precisa y actualizada. Cerrar ventas: Identificar las necesidades de los clientes y cerrar ventas, asegurando la satisfacción y fidelización del cliente. Colaborar con el equipo: Trabajar en estrecha colaboración con el equipo de ventas y marketing para compartir feedback y estrategias de mejora continua. ⚡ Skills Excelentes habilidades de comunicación: Capacidad para comunicarte de manera clara, persuasiva y efectiva por teléfono. Gestión de CRM: Experiencia en el uso de sistemas CRM para gestionar leads y clientes. Organización y manejo del tiempo: Capacidad para gestionar múltiples llamadas y tareas de manera eficiente. Actitud proactiva y resolutiva: Capacidad para tomar la iniciativa y resolver problemas de manera efectiva. ⚡ ¿Qué buscamos? Experiencia en ventas telefónicas: Al menos 2 años de experiencia en un rol similar. Habilidad para gestionar grandes volúmenes de leads: Comodidad y eficiencia manejando grandes listas de contactos. Conocimiento de CRM: Experiencia previa con sistemas CRM, preferiblemente en un entorno de centros de estética. Residencia cercana a Vilanova i la Geltrú: Preferiblemente, candidatos que puedan trabajar de manera presencial. ⚡ Acerca de CARLA NOGUÉS Fundada en 2005 en Vilafranca del Penedès, Carla Nogués es una referencia en el sector de adelgazamiento y remodelación corporal, con 11 centros especializados en Cataluña y planes de expansión. Nuestra empresa se destaca por la integración de tecnologías de vanguardia y un equipo de profesionales altamente cualificados, ofreciendo un entorno de trabajo estimulante y oportunidades de crecimiento profesional. Nos encontramos en proceso de crecimiento acelerado y buscamos construir un equipo excepcional que lidere esta fase emocionante. ⚡ ¿Qué vas a encontrar en Carla Nogués? Impacto directo: Contribuir a la mejora de la salud y bienestar de las personas. Oportunidades de crecimiento: Desarrollo profesional en un sector en auge. Ambiente dinámico: Trabajar en un entorno dinámico con un equipo apasionado por su misión. Formación continua: Acceso a programas de formación y beneficios exclusivos para empleados. Si estás listo/a para asumir este desafío y contribuir significativamente al éxito y crecimiento de Carla Nogués, ¡te invitamos a unirte a nuestro equipo!
Por motivo de apertura de una nueva oficina en Barcelona, estamos en busca de candidatos para 20 plazas de agente telefónico en una de las mejores empresas del sector energético. No se requieres experiencia ya que la propia empresa proporciona una formación al inicio para el puesto.
Desde JOM LAST MILE estamos seleccionando personas trabajadoras y motivadas para cubrir puestos de conductor/conductora en nuestro Centro de Distribución en BARCELONA Los candidatos ideales deben poseer una fuerte ética de trabajo, atención al detalle, capacidad de cumplir con plazos establecidos, y un gran compromiso con el servicio al cliente. Se espera que nuestros empleados entiendan y conozcan todos los procesos y sistemas, y que apliquen las normas establecidas en materia de Seguridad y Prevención de Riesgos Laborales, calidad y procesos estandarizados del puesto. Descripción del puesto: - Realización de rutas de reparto de pequeña paquetería, de lunes a domingo con una distribución de 38 horas semanales y 2 días de descanso semanales rotatorios. - Planificación semanal de jornadas, con el máximo tiempo posible de antelación de acuerdo con las necesidades del servicio. Eventualmente, podrá haber cambios de última hora en base al volumen de rutas. - Vehículo de reparto propio de la empresa. Tipo de puesto: Jornada completa Salario: 15.120,00€ al año Horario: L-D Tipos de compensaciones complementarias: Bonus por objetivos Licencia/Certificación: Carnet de conducir (Obligatorio)
Estamos buscando HOST / HOSTESS DE RESTAURANTE 20h/s para nuestro equipo en Barcelona. Somos Sagardi Group, líderes en el sector de la hostelería y con un proyecto internacional referente, especializados inicialmente en la cocina vasca y ahora diversificados también en otros conceptos gastronómicos. Es esencial que: - Seas proactivo/a con alta capacidad de trabajo y tengas una alta vocación de servicio y orientación al cliente. - Dispongas de experiencia previa trabajando como Host / Hostess. - Tienes disponibilidad horaria para trabajar tanto en turno partido como seguido. - Inglés fluido. Valorable otros idiomas. ¿Qué vas a hacer en Sagardi? - Gestionar las reservas orgánicas por teléfono y/o presenciales. - Generar relación con los clientes, para lograr la fidelización de los mismos. - Captar nuevos clientes. - Dar apoyo en puntas durante el servicio. Serás un candidato/a “top” si además... - Experiencia trabajando con Cover Manager, El Tenedor (The Fork) y Ágora. ¿Qué beneficios ofrecemos? - Posición estable con contrato indefinido y posibilidad de proyección interna. - Pertenecer a una compañía internacional con posibilidades en otras ciudades. - 35 días naturales de vacaciones. - 20% de descuento en todos los restaurantes del grupo. - Formación específica y constante en gastronomía y restauración. - Seguro médico (retribución flexible). - Disfrutar de un buen ambiente de trabajo, profesional y dentro de un grupo.
Desde Hello Nails central necesitamos incorporar una persona para el departamento logístico de la empresa. Las tareas a realizar son: -Realización de pedidos -Ubicación de mercancías -Control de stock -Compras de material -Inventario -Recibir los palets y volcar la información en la intranet Buscamos una persona activa, dinámica, polivalente, de confianza y que tenga experiencia en el sector (demostrable). Se valorará positivamente referencias. Este perfil debe de ser muy organizado y tener capacidad de gestión bajo volumen de trabajo, que sepa priorizar tareas y que tenga facilidad de comunicación. Se ofrece jornada completa de 40 horas Contrato indefinido Se requiere permiso de conducir Retribución según la experiencia demostrada Horario de mañanas de 10:00a 19:00 (1h para comer) "Imprescindible carnet de conducir. Por favor abstenerse candidatos/candidatas que no dispongan de carnet"
The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales & mkt & planification & administrative efforts. Responsibilities - Proactively identify new opportunities and develop market strategies. - Cultivate strong business relationships with key decision makers and other interested parties such auditors or HQ staff. - Precision on executing and providing data related to every process, from quotation and audit coordination to billing. - Use of different corporate tools and apps Qualifications - Bachelor's degree or equivalent experience in Business - 3+ years of administration & management experience - Excellent written and verbal communication skills
-Se buscan candidatos con una excelente actitud mental positiva para trabajar en oficina de la compañía mundialmente conocida y reconocida de luz y gas Naturgy Union Fenosa, multinacional más expandida y reconocida del sector energético. -No se necesita experiencia o conocimiento previo en el sector, ya que disponemos de formación interna con un equipo top ventas que te enseñan de 0 a 100 en menos de 3 días para empezar a llamar y facturar. -Debes reunir las siguientes cualidades: Buena actitud comercial, sonrisa telefónica, cercanía, empatía, escucha activa hacia el cliente, rapidez, persistencia, imaginación, don de gentes, poder de convicción, dinámico/a, persuasivo/a, decidido/a... Y CON EXCELENTE ACTITUD Somos líderes en el sector. Puesto estable y con posibilidad de llevar un equipo en un futuro. Comisiones muy ALTAS. -Pagos semanales. (JUEVES/VIERNES) Incentivos/premios, bonos, viajes, etc.) · Requisitos deseados: -Residencia en Barcelona Centro o cercanía. -Buen manejo de ordenador -Decidido/a -Ganas de crecer personal y profesionalmente
importante: esta oferta es exclusiva para baristas experimentados en la industria del café de especialidad Aeroplano es un espacio de café único en Barcelona y estamos buscando un barista experimentado para unirse a nuestro equipo que esté inspirado por el café y las infinitas posibilidades de experiencias de degustación que provienen de diferentes orígenes y métodos de elaboración. Aeroplano.Coffee tiene su propio café tostado, así como grano de los mejores tostadores de España y otros países. Estamos buscando un barista que domine la calibración de espresso y preparacion bebidas a base de leche, así como los métodos manuales (v60, chemex, aeropress). Gran parte del trabajo en Aeroplano.Coffee es la comunicación con los clientes, por lo que el candidato debe tener sólidas habilidades de comunicación y un deseo sincero de compartir sus conocimientos con el cliente con inspiración y sin esnobismo. Horario: 40 horas semanales, 4 días de 10 horas (8h-18h) o 5 días de 8 horas (10h-18h)
Restaurante BOULEVARD precisa la incorporación de un/a SUSHIMAN/SUSHIWOMAN, a JORNADA COMPLETA y con TURNO PARTIDO (de 12:00 a 16:00 y de 20:00 a 00:00). Se precisa una experiencia mínima de 2 años en el puesto y el/la candidato/a debe estar acostumbrado/a a trabajar con grandes volúmenes de trabajo, así como tener agilidad en las tareas y tener experiencia tanto en producción como en servicio. SE OFRECE: · Contrato indefinido de 40 horas · Buen ambiente laboral · Salario competitivo y estabilidad laboral REQUISITOS MÍNIMOS: · Disponibilidad de incorporación inmediata · Disponibilidad para trabajar a turno partido y fines de semana · Documentación actualizada y en regla para la contratación · Idiomas: Castellano ¿Crees que puedes encajar en el perfil? ¡Inscríbete en nuestra oferta de empleo y nos pondremos en contacto contigo!
Job Number 24084801 Job Category Rooms & Guest Services Operations Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Job Number 24078389 Job Category Sales & Marketing Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Position Title: Executive, Marketing Date Created: July, 2023 Job Category: Sales & Marketing Location: Hotel Arts Barcelona, BCNRZ Functional Job Family: Field Marketing Address: C/ Marina 19-21, 08005 Barcelona, Spain Primary Job Family: Individual contributor Job Schedule: Full-time Reports to: Director, Marketing & Communications JOB SUMMARY We are looking for a passionate and audience-first mindset individual to drive the F&B Marketing implementation of strategies for all outlets on property. Responsible for developing, managing and executing all the aspects in our F&B, Rooms and Spa annual program of activities based on key initiatives and strategies while protecting and empowering the brand. Guest focused profile in charge of verifying that all activities are in alignment to provide the support needed for successful implementation of all guest and client related activities across the property, divisions and communication channels. A close team worker that will collaborate with the Digital Marketing Manager in managing the day-to-day F&B content for e-commerce, social media and offline channels. A successful Marketing Executive is to be a protector and loyal ambassador of the Hotel Arts brand and all its subsidiary brands, a proactive individual willing to drive innovation and results in a fast-paced environment. CORE RESPONSIBILITES Assist in all Marketing duties, including but not limited to: maintaining an updated media library, copywriting, creative briefing of agencies, in-house graphic designing, and 3rd party suppliers. Brief, coordinate & meet on regular basis with internal teams and potential agencies & production suppliers. Support in creating and delivering, advertisements and other marketing materials making sure that it fits the tonality, the spirit, and the overall guidelines of the Hotel Arts Barcelona brand. Assist in ensuring that all hotel related offline and online in-house information are accurate, updated and organized particularly when provided to internal and external customers. Active participation in idea generation towards developing collaterals, presentations, events, and promotions. Identify new combined opportunities / sponsorships with already established brands that fit within the overall HAB strategy. Represent the brand in all marketing activities in Hotel Arts Barcelona and Marriott International’s core values and corporate strategies, with support from the DOM. Participate in the creation and implementation of the F&B annual program to promote product and services in property outlets. Collateral production to promote the hotel, its venues and special events or offers. Collateral production for all divisions other than F&B to ensure the right operation of the hotel and meet guest expectations. Execute promotions targeting the hotel’s various market segments, where required in collaboration with the Sales team. Support Hotel Arts’ F&B photo and video library and conduct shoots where applicable including updating new images in collaboration with the Digital Marketing Manager. Coordinate F&B activities and attend F&B Marketing meetings as required. Attend all relevant meetings, ensuring active participation, timely follow up on action items and pro-active dissemination of relevant communication points back to the department. Be an early adopter and champion for innovation, to deliver relevant brand partnerships, online, channel engagement and enhanced guest experience. Establish and maintain strong working relationships with partners, suppliers, and vendors. Promote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences. Generate reports and analytics on current trends and hotel's performance. CANDIDATE PROFILE Education & Experience Required: 4-year bachelor's degree in Marketing, Digital Marketing, Business Administration, or related major; 1-year experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. OR 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years’ experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred. Hard & Soft skills Required: Excellent communication skills and ability to network Team working skills Adaptability and ability to joggle with multiple simultaneous projects Strong attention to detail Creativity, writing and design skills Strong organizational and time-management abilities Hard skills on Adobe Package handling (InDesign, Photoshop, Illustrator mainly) MS Office package knowledge Spanish and English proficiency level, spoken and written Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Job Number 24084880 Job Category Sales & Marketing Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing group and transient sales opportunities. Manages the hotel’s segment sales effort. Actively up-sells each business opportunity to maximize revenue opportunity. Manages daily activities related to group and transient sales objectives. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels (e.g., territory sales, company sales) to ensure group and transient sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Conducting Daily Sales Activities that Achieve Department Goals • Responds to incoming group and transient opportunities for the property that are outside parameters of the . • Manages departmental budget, including group and transient sales. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Conducts data analysis and sharing of information on market conditions, competitors, client and industry changes, economic forecasts and trends. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new group and transient business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Maximizes total hotel revenue by working closely with Rooms and Catering departments. Providing Exceptional Customer Service to all Guests and Customers • Supports customer loyalty to company by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports customer service standards and property’s brand standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to company. Additional Sales and Marketing Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Participates in and practices daily service basics of the brand. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Job Number 24084768 Job Category Public Relations & Communications Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Supports the developing and implementing an ongoing media and community relations. Provides crisis communications assistance to properties. Ensures information to the public and community is displayed correctly and effectively with the best opportunities for providing business. Implements an ongoing, focused media and community relations program. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Marketing, Business Administration, or related major; 2 years experience in public relations, communications, or related professional area. OR • 4-year degree from an accredited university in Marketing, Business Administration, or related major; no experience required. CORE WORK ACTIVITIES Building Brand and Property Awareness to Drive Revenue • Works collaboratively with local, regional and national resources to build awareness and increase exposure for the property and restaurants. • Solicits new media outlets and travel media individuals. • Selects the best opportunities for the property based on market conditions and property needs. • Uses creative selling abilities to obtain maximum exposure through travel journalists and media outlets. • Increases awareness within the travel media community as well as coordinating events to gain exposures and grow revenue in the restaurant outlets. • Supports the hotel’s social media efforts, if applicable. • Works with online media outlets to promote the hotel. • Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings. • Develops brochure and property collateral materials. • Participates in all property imaging work (e.g., signage). • Ensures consistent brand and property message is communicated in all public relations and communications efforts. Building Successful Relationships • Builds and strengthens relationships with existing and new travel writers and local media to ensure future exposure. Activities include calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities and additional revenue. • Conducts solicitation and maintenance calls to media. • Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy. • Provides all communications channels with creative and unique tools to assist in the public relations and communications of the property. • Assists property in developing promotions for various campaigns. Coordinating Communication Efforts • Provides accurate, complete and effective communications to visiting journalists, publicity or promotions. • Evaluates new public relations opportunities for the property. • Develops strategic public relations plan for property, includes group, leisure and local efforts. • Assists in managing individual and group media visits. • Coordinates community service activities in concert with the public image and needs of the resort. • Assists in creative print fulfillment; ensures corporate branding standards and legal compliances are met and incorporated into collateral. • Supports hotel press releases and other content for print media and electronic media. Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers; continuously strives to improve service performance. • Conducts site inspections with visiting journalists. Additional Responsibilities • Keeps detailed files and records on all matters relative to property's public materials. • Ensures that property is following all corporate public relations guidelines. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events