Field Service Technician (Clinical Support) – Surgical Robotics - barcelona
hace 3 días
Barcelona
“Candidates with hospital (CSSD / OR) background are strongly encouraged to apply.” Job Title: Field Service Technician (Clinical Support) – Surgical Robotics Location: Barcelona (Hospital-based, on-site) About Us Surgerii Robotics is a fast-growing medical technology company focused on single-port surgical robotic systems. We are expanding into the European market, working closely with leading hospitals to deliver next-generation minimally invasive surgical solutions. Role Overview We are looking for a hands-on and reliable Field Service Technician (Clinical Support) to serve as our on-site representative in the hospital. This role is critical to ensuring smooth daily operations of our per-procedure model and supporting surgical teams with instrument readiness, coordination, and quality control. You will be the key link between the hospital (surgeons, OR staff, CSSD) and our internal teams. Key Responsibilities -Pre-surgery preparation • Prepare and verify surgical instrument sets before each procedure, • Track instrument usage and ensure no instrument exceeds defined use limits, • Collect used instruments after procedures, • Perform visual inspection for damage or wear, • Record surgeon feedback on instrument performance, • Coordinate with hospital CSSD for cleaning and sterilization, • Verify reprocessing follows Instructions for Use (IFU), • Check sterilization indicators and document cycles, • Identify damaged or end-of-life instruments, • Perform pre-cleaning and prepare items for return shipment, • Act as the first point of contact for any performance issues reported by surgeons, • Escalate complaints according to internal procedures, • Maintain accurate instrument lifecycle and use-count records, • Ensure full traceability in line with quality and regulatory requirements Requirements • Hands-on experience in a hospital environment (e.g. OR, CSSD, or clinical engineering), • Familiarity with surgical instruments and reprocessing workflows, • Strong sense of responsibility, attention to detail, and process discipline, • Ability to work independently in a clinical setting, • Spanish (professional working proficiency), • Experience in medical device companies (field service or clinical support roles), • Basic understanding of medical device regulations and quality systems
