Operations Manager
hace 16 horas
Vitoria-Gasteiz
Operations Manager Full-Time | In-Office | Valencia, Spain Salary: €3,000 gross/month + performance bonuses Growth: Fast progression for strong performers who deliver results Sales should sell. Operations should make execution invisible. We’re hiring an Operations Manager to own execution across the business, with B2B operations enablement as the highest-leverage priority. This role exists to remove operational drag from sales and leadership. Once a deal is agreed, execution should be smooth, predictable, and fast without founders or sales chasing statuses, documents, or timelines. If sales or leadership is involved in day-to-day operational follow-ups, the system is broken. Your job is to fix the system. What You’ll Own (Ordered by Impact) B2B Operations Enablement (Primary Focus) • Take full ownership of execution once a B2B deal is agreed, • Ensure orders move from confirmation to delivery smoothly and on time, • Manage stock allocation, warehouse coordination, and shipping timelines, • Handle all post-deal operational questions so sales can focus on closing, • Make B2B execution predictable, fast, and boring Logistics & Inventory Management • Manage inventory across multiple warehouses and markets, • Prevent stockouts, over-allocation, and delivery delays, • Enforce production and factory timelines, • Coordinate replenishments and transfers when required Documentation & Compliance • Maintain an always-ready library of B2B documentation by market, • Track certifications, test reports, and compliance requirements across countries, • Anticipate documentation needs instead of reacting to requests DTC & Fulfilment Operations • Monitor 3PL performance and resolve delays, • Ensure DTC orders ship on time, • Audit logistics invoices and flag discrepancies Process & Systems • Build SOPs and dashboards for core operational flows, • Identify recurring issues and eliminate them permanently What We’re Looking For • Mid-level experience in operations, logistics, or supply chain, • Fluent English, written and spoken, • Strong ownership mentality and self-direction, • Highly process-oriented and structured, • Comfortable pushing suppliers, warehouses, and partners, • Able to operate without constant instructions This Role Is Not for You If • You’re looking for a purely administrative or support role, • You need tasks to be assigned to you, • You prefer slow or low-accountability environments What We Offer • €3,000 gross/month base salary, • Performance-based bonuses tied to clear KPIs, • Fast growth and increased responsibility for strong performers, • High ownership and visibility across the business, • International environment with daily English usage This is a demanding, hands-on role with real impact on how the company scales.