IT Workforce & Performance Manager (Esplugas de Llobregat)
7 hours ago
Barcelona
ppbWe are looking for a Workforce Performance Manager to be part of our Nestlé Nespresso Digital and Tech Team. At Nespresso, our Digital Tech teams are at the heart of our innovation journey, a space where we continue to invest, evolve, and grow. /b /ph3Position Snapshot /h3ulliLocation: Nespresso Hub, Barcelona, Spain. /liliType of Contract: Permanent. /liliType of work: Hybrid. /liliWork Language: Fluent Business English. /li /ulh3The Role /h3pAs a bWorkforce Performance Manager /b, you will be responsible for defining, maintaining, and reporting IT performance metrics that track IT achievement against business objectives (value) and for developing and operating IT workforce strategy and workforce‑management processes (skills inventories, workforce planning, staffing, and talent pipelines). /ppIn this role, you will drive the integration of multiple sources of IT data (Finance, Operations, Project Portfolio, Application Portfolio, Vendors, Service Management, Software Development Lifecycle, Security and Compliance, etc.), providing a single source‑of‑truth through engaging global dashboards to IT Leaders and IT Partners. You will own the catalog that collects and hosts IT strategic measures with their definition, ownership, and other attributes. You will also develop and maintain the IT workforce strategy and staffing model aligned with the CIO’s priorities. /ph3In This Role, You Will /h3ulliDefine, maintain, and publish the IT performance scorecard and dashboards that show IT’s contribution to business KPIs (availability, service quality, cost transparency) and enable transparent prioritization of Core Technology IT investments through the definition of an IT value calculation methodology. /liliTranslate technical metrics into business impact measures (for example, mapping availability and performance to revenue) and report on the value enabled by IT. /liliDesign and operate measurement processes (data collection, governance, and quality) so performance reporting is timely, credible, and actionable. /liliMaintain a small portfolio of continuous‑improvement initiatives tied to performance gaps. /liliCommunicate performance results, implications, and recommended corrective actions to the CIO, business leaders, and OCIO stakeholders. /liliPerform data analysis and visualization: ability to design dashboards, aggregate multiple data sources, and present actionable insights to executives. /liliDrive capability‑building within IT workforce to enable them to take fact‑based decisions and drive a culture of data‑driven mindset, and foster a performance culture across the IT organization. /liliDesign, implement, and operate a skills inventory and capability assessment process (scope, taxonomy, self‑assessment, manager validation, and governance) to identify capability gaps and enable reskilling/upskilling plans. /liliCollaborate with HR and hiring teams to integrate skills data into recruitment, career‑pathing, learning, and mobility programs and to forward fill critical roles rather than simply backfilling. /liliTranslate skills and workforce data into workforce plans that inform sourcing decisions (build/buy/borrow), budget allocation, and vendor/partner usage (including contingent labor strategy). /liliDefine success metrics and report workforce performance (proficiency distributions, utilization of skills data, training hours, movement rates, attrition trends) and use them to iterate on workforce interventions. /liliLead manager enablement so people leaders use skills data for development conversations and workforce planning (manager validation, trust in data, user‑friendly processes). /li /ulh3What We’re Looking For /h3ulliBachelor’s degree in IT, business analytics, information systems, finance, or related field, or equivalent experience. /lili7+ years of experience in IT reporting, IT finance, or OCIO‑related performance roles, workforce planning, talent programs, HR/people analytics, or IT talent management; experience in retail or multi‑channel environments preferred. /liliWorking experience in business intelligence or analytics roles, designing and operating skills assessments, workforce planning processes, or similar capability‑mapping programs; experience integrating skills data into hiring and development processes. /liliExperience with effective communication at different levels in the organization and in English. /liliPreference to have worked in a general environment and with virtual teams. /li /ulh3Extra Skills That Set You Apart /h3ulliGood know‑how of manipulating data, visual dashboards, and analytics products. /liliExcellent knowledge of data management practices, ability to analyze complex data and identify patterns. /liliCreative problem solver with the ability to complete root‑cause analysis and complex correlations across complex data sets. /liliWorkforce planning IT skills taxonomy design: ability to define objectives, scope, and a skills taxonomy aligned with strategy. /li /ulh3We Offer You /h3pWe offer more than just a job. We put people first and inspire. /p /p #J-18808-Ljbffr