People&Culture Coordinator
1 day ago
Madrid
People&Culture Coordinator (Maternity Cover) Location: Based in Madrid Reporting Line: People & Culture Director, UMHL Role Focus & Overview The People & Culture Coordinator plays a critical role in supporting the Hotel team at UMusic. This role requires previous experience in the hospitality sector, with a strong background in personnel administration, payroll, recruitment, HR processes implementation, and learning & development / training initiatives. The ideal candidate is an operational, field-oriented HR professional, accustomed to working closely with the business as a hands-on HR Business Partner, highly present on the floor and with the teams. The role requires a strong people-centric approach, with the ability to balance operational excellence with employee experience. This position will support the People & Culture Director in ensuring that HR processes, procedures, hiring, and training initiatives are consistently implemented and aligned with the company’s culture and business strategy. A creative, proactive mindset and the ability to contribute new ideas and initiatives are essential. Key Responsibilities • Personnel Administration & Payroll ManagementSupport and control personnel administration processes, including contracts, documentation, employee records, and HR systems., • Verify and coordinate monthly payroll processes, including variable compensation elements (night shifts, incentives, allowances, etc.)., • Ensure compliance with labor regulations and internal policies. 2. Recruitment & Hiring • Manage end-to-end recruitment processes, from job posting to offer and hiring validation., • Coordinate interviews with hiring managers and ensure documentation and hiring processes are completed accurately and on time. 3. HR Processes & Procedures Implementation • Support the implementation and standardization of HR processes, policies, and procedures across the hotel., • Ensure alignment with corporate People & Culture frameworks and best practices., • HR Business Partner SupportAct as a key liaison between employees, managers, and the People & Culture Director., • Provide guidance and first-line support to managers on people-related topics, fostering a strong people-focused culture., • Onboarding & Employee ExperienceCoordinate the onboarding process for new hires, including agendas, system access, uniforms, and induction activities., • Contribute to initiatives that enhance employee engagement and internal experience., • Reporting & HR AnalyticsPrepare and maintain HR reports (headcount, hires, terminations, transfers, etc.) on a regular basis., • Support data-driven decision-making through accurate and timely reporting., • Internal Communication & Employer BrandingSupport internal communication initiatives and external employer branding actions, including social media content related to people and culture., • Projects & Team EngagementAssist in organizing People & Culture initiatives, training programs, corporate events, and team-building activities. Key Skills & Experience • Proven experience in Human Resources within the hospitality industry (hotel or service-driven environment)., • Strong background in personnel administration, payroll processes, and labor documentation., • Solid experience in recruitment and selection, including volume hiring and operational profiles., • Experience in implementing HR processes, policies, and procedures in an operational environment., • Exposure to Learning & Development and training initiatives, including onboarding and operational training support., • Previous experience working in a HR Business Partner-oriented role, closely supporting managers and operational teams., • Knowledge of Spanish labor law and HR best practices (preferred)., • Fluent in English, additional languages are a plus. Personal Attributes • Highly people-oriented, with strong empathy and interpersonal skills., • Hands-on and field-oriented, comfortable working on the floor with operational teams., • Proactive, creative, and solution-driven, with the ability to bring new ideas and initiatives., • Organized and detail-oriented, with strong prioritization and follow-up skills., • Resilient and able to work under pressure in a fast-paced hospitality environment., • Strong communication and stakeholder management skills at all levels., • Collaborative team player with a positive and service-oriented mindset.