Director of Food And Beverage
2 days ago
Madrid
ABOUT THE COMPANY Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. “Together, we'll make travel better.” Overview We are seeking a dynamic and experienced Director of Food & Beverage to lead the culinary and service operations across premium airport lounges in Madrid. This role demands a visionary leader with deep knowledge of the Spanish hospitality market, exceptional operational expertise, and a passion for delivering world-class guest experiences. Key Responsibilities • Strategic Leadership: Oversee all F&B operations across segmented lounges, ensuring consistency, quality, and innovation., • Team Management: Lead and mentor a diverse team of chefs, service staff, and supervisors to maintain 5-star standards., • Vendor & Chef Collaboration: Work closely with the appointed gastronomic consultant/chef to implement curated menus, presentation styles, and ambience strategies., • Operational Excellence: Manage daily operations including inventory, staffing, hygiene, and compliance with local regulations., • Guest Experience: Ensure exceptional service delivery tailored to different lounge segments (VIP, business, etc.)., • Budget & Cost Control: Develop and manage budgets, optimize costs, and drive profitability without compromising quality., • Local Market Integration: Leverage knowledge of Spanish culinary trends and supplier networks to enhance offerings., • Event & Banquet Oversight: Coordinate special events, banquets, and seasonal activations within the lounges. Candidate Profile • Language: Native or fluent Spanish speaker., • Experience: Minimum 10 years in F&B leadership roles within luxury 5-star hotels or high-end hospitality environments., • Background: Proven track record in both banquet operations and restaurant management., • Skills: Strong leadership, communication, and organizational skills. Ability to manage multicultural teams and high-pressure environments., • Knowledge: Deep understanding of Spanish culinary culture, guest expectations, and service excellence.
