Rooftop General Manager
il y a 5 jours
Sabadell
Your Mission Should You Choose To Accept It: As the Rooftop General Manager, you will oversee the Rooftop operations in Barcelona, with a focus on leading our F&B services. You'll be mainly responsible for managing the Rooftop Restaurant, along with the pool bar and terrace. You will ensure exceptional service and guest satisfaction while driving the financial success of these venues. Together with the Director of F&B, you’re responsible for running smooth TSH operations in our rooftop area. You make sure that the team provides the highest level of service, always delivering on what sets TSH apart: our guest experience. In Case You Do Not Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do: • You’ll lead by example. You’ll be visible and approachable, giving direction, and building an atmosphere of trust, professionalism, empowerment, delivering results, and fun across your department., • You’ll oversee daily operations of the rooftop bar and terrace, ensuring efficient service and a pleasant guest experience., • You’ll perform regular inspections of F&B preparation and presentation and maintain inventory to enhance sales., • You’ll proactively engage with guests to personalize and enhance their experience by regularly gathering customer feedback and using data analytics to recommend improvements., • You’ll uphold brand standards in service, attitude, F&B product presentation, and food-handling., • You’ll monitor financial performance, including sales, expenses, and profitability, and you’ll inspire the team to achieve profitability., • You’ll oversee the creation, maintenance, and regular updates of the beverage menu, ensuring high quality menu items., • You have more than 3 years of management experience in a fast-paced restaurant or bar environment (preferably a Rooftop) with proven experience in leading teams., • You have experience with managing outlets budgets and forecasting., • You are a true problem-solver and are not afraid to make decisions in the moment., • You are courteous, professional, and ready with a smile for team members, guests and random strangers alike., • You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation., • You’re a team player and work hard to inspire and guide your team members to excellence., • You have exceptional English and Spanish communication skills, all other languages very welcome!, • You’re hard working, responsible and have a “let’s do this!” and a flexible mentality., • You build, lead and inspire motivated, happy teams., • The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities., • We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future., • The chance to learn and grow in your role with the potential for future growth., • Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! #J-18808-Ljbffr
