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Job Description Step into an engaging and supportive environment where your career can truly thrive. At Concentrix , you'll be part of a diverse and collaborative team empowered to make a real impact. We are committed to fostering your professional growth and well-being, guided by values like integrity and excellence. Join us and discover a place where you are valued, engaged, and have the opportunity to do meaningful work. As a Team Leader on our team you will: Ensure delivery of services meets contractual KPIs, quality standards, and financial targets Handle escalated customer issues and provide subject matter expertise Monitor attendance, work performance, and compliance with policies and legal requirements Analyze team metrics, identify root causes of attrition, and partner with leadership on retention strategies Implement corrective actions for performance issues, up to and including termination Communicate expectations, updates, and process changes effectively to staff Manage shift-wide projects to improve productivity, quality, and service processes Collaborate with clients to align on strategy, KPI performance, and service delivery Concentrix if a great match for you if you have : Bilingual or proficient level of French and advanced level of English Previous management experience in a contact center environment Strong communication skills, both written and verbal Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables Work well under pressure and follow through on items to completion Strong affinity with numbers and reporting, experience with Microsoft Excel and PBI are essential If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in It for You Full time, permanent Spanish contract: Monday to Friday, 09:00 - 18:00 Salary range between 26,000 - 30,000 euros gross/year Excellent office location in Benalmadena Wellness programs and initiatives Access to training and development programs. Opportunities for career advancement. Leadership development initiatives. Referral bonus when recommending a friend who joins Concentrix. Diverse and inclusive workplace culture. Recognition programs to celebrate employee achievements. Opportunities to participate in volunteer and community service projects Apply Now and Join Concentrix and play a key role in driving partner success and digital transformation. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

This is a technical customer support role supporting users of TV / audiovisual products (Philips TVs and related tech). Day-to-day, you’ll:- Help Danish-speaking customers with technical issues (TV setup, connectivity, sound/display problems, smart TV apps)- Troubleshoot problems step-by-step (Wi-Fi, HDMI, software updates, device compatibility)- Guide customers on installation and product usage- Escalate more complex issues to technical teams when needed- Deliver high-quality support + customer satisfaction (CSAT/KPI driven)In plain terms: You’re the go-to person when something isn’t working on their TV or home entertainment setup—you diagnose, fix, or guide them to a solution.Who a consumer electronics brand area consumer electronics brand is the company behind Philips TVs and audio products globally. They develop, manufacture, and market Philips-branded TVs and audio devices across Europe, LATAM, and other regions. Part of TPV Technology, one of the world’s largest manufacturers of monitors and TV panels. Headquartered in Amsterdam, operating globally in consumer electronics. In simple terms: They are the company that actually builds and runs the Philips TV business worldwide.Why this role is attractive- Work with a global electronics brand (Philips TVs)- Entry into tech / AV support (good stepping stone into IT or technical roles)- Structured environment with clear KPIs and progression- Sunny Costa del Sol location (Benalmádena)- Location: Benalmadena, Spain- Language: Danish + English- Work model: On-site- Start: ASAPYour Profile- Language & Communication- Fluent Danish + strong English, with clear communication and strong customer handling skills across phone/email.- Technical Understanding- Solid interest or background in IT/tech (network basics, consumer electronics, troubleshooting), with ability to diagnose and resolve technical issues.- Problem-Solving & Service Mindset- Analytical, customer-focused, and able to investigate issues, guide users step-by-step, and document solutions in a structured wayRelocation- Relo info#J-18808-Ljbffr

Cross Border Talents is seeking a Solution Specialist (English + Nordic) in Málaga/Valencia, Spain. Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud. This full-time, hybrid role requires Nordic language skills and English, with relocation support. You will help brands leverage cloud solutions, deliver tailored demos, and collaborate with a global team. The start date is as soon as possible. Ideal candidates have a degree and some tech sales experience, plus strong communication and a proactive mindset. xcskxlj #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Cross Border Talents is seeking a Solution Specialist (Finnish Speaker) in a Hybrid setup in Malaga/Valencia, Spain. Compruebe a continuación si tiene lo necesario para esta oportunidad y, si es así, envíe su solicitud lo antes posible. This full-time, permanent role focuses on helping SMEs adopt modern cloud solutions, acting as a trusted advisor to translate challenges into scalable outcomes. You’ll drive engagement, deliver cloud demos, and guide implementation planning while collaborating across teams. xcskxlj Fluency in Finnish and English plus 3–6+ years in related roles are expected, with relocation support #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

The first 4 weeks are fully on-site in Madrid for onboarding and training; afterward, on-site presence is required roughly once a month, with travel and related expenses covered by the company. Madrid — Spain's vibrant capital, known for its rich culture, history, and dynamic business environment.

Fundación Cudeca in Benalmádena, Spain, invites an experienced Event Planner to lead on-site planning for diverse events. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. The role is permanent, full-time, 37.5 hours per week with flexible hours to accommodate events, and offers a salary between €24,000 and €27,000 per year. xcskxlj You will identify requirements, design concepts, manage budgets, contract suppliers, coordinate logistics, and handle English communications in writing and speech. #J-18808-Ljbffr

Team Leader (Norwegian speaking) Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto. • Hybrid, • BN01Applylocations: ESP Benalmádena Costa, • Plaza Solymar, C.C. Benalmar Local 12time type: Full timeposted on: Posted Todayjob requisition id: R1746695Job Title:Team Leader (Norwegian speaking) • Hybrid, • BN01Job Description **Experience the power of a game-changing career **Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a **Team Leader in Malaga (Hybrid ) , you will be part of our team of game-changers who are powering the brands of the future in banking.As a Team Leader you will be accountable for the coordination of the day to day performance of a team of agents, ensuring all KPIs & SLAs are monitored, maintained and achieved. You will manage, maintain and utilise the competency framework for your team whilst motivating and developing each agent to maximize individual performance and improve customer satisfaction.You will set appropriate objectives to each agent in line with our overall business strategy and utilise performance management to appraise and evaluate each team member’s personal performance while assisting with their development plans. You will complete monthly one to ones and performance reviews in line with the Company requirements and manage adherence to schedules **What you will do in this role **In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a **Team Leader on our team, you will: • Answer team member questions, assist with problems, and oversee work to ensure quality and guideline compliance- Manage relationships with both internal and external stakeholders, ensuring smooth communication and collaboration- Promote a positive and supportive team environment to boost morale and encourage personal and professional growth- Coach and mentor agents to help them reach their full potential, providing guidance and support when needed- Conduct team meetings to share updates on best practices, expectations, and key performance targets- Display excellent organizational and time management skills, with the ability to prioritize tasks and work flexibly- Cultivate strong internal relationships across various departments to enhance overall business performance- Ensure key performance indicators (KPIs) are met and support the leadership team in achieving business objectives- Initiate action plans and activities to meet, exceed, or maintain department targets- Identify areas for improvement and highlight development needs to project management **Your qualifications **We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you: - Are native or proficient in Norwegian plus fluent in English- Have a high level of understanding of the customers’ products and services- Possess excellent organizational, analytical and leadership skills- Are articulate, dynamic, professional, and confident with a passion for customer service and commitment to excellence- Have a flexible, proactive, “can-do” attitude- Demonstrate excellent interpersonal skills with the ability to manage relationships at all levels across diverse cultural backgrounds (internally and externally)- Have excellent IT skills- Have a spotless history of economic and criminal recordsDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s in it for you **We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your **unique lifestyle: - Full-time, permanent contract: Monday to Thursday 08:00 to 16:00, Fridays 09:00 to 16:00- Salary offer: between of 26.976 and 30.576 euros gross/year + up to 3.240 euros gross/year + medical insurance. • Full paid training for the company and the products you will be working on, • A modern centrally placed office in Benalmadena, right next to the beach area **Experience the best version of you! **At **Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer **We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. xcskxlj #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Team Leader (Norwegian speaking) - Hybrid - BN01 Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado. Experience The Power Of a Game-changing Career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Team Leader in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in banking. As a Team Leader you will be accountable for the coordination of the day to day performance of a team of agents, ensuring all KPIs & SLAs are monitored, maintained and achieved. You will manage, maintain and utilise the competency framework for your team whilst motivating and developing each agent to maximize individual performance and improve customer satisfaction. You will set appropriate objectives to each agent in line with our overall business strategy and utilise performance management to appraise and evaluate each team member’s personal performance while assisting with their development plans. You will complete monthly one to ones and performance reviews in line with the Company requirements and manage adherence to schedules In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. What You Will Do In This Role As a Team Leader On Our Team, You Will • Answer team member questions, assist with problems, and oversee work to ensure quality and guideline compliance, • Manage relationships with both internal and external stakeholders, ensuring smooth communication and collaboration, • Promote a positive and supportive team environment to boost morale and encourage personal and professional growth, • Coach and mentor agents to help them reach their full potential, providing guidance and support when needed, • Conduct team meetings to share updates on best practices, expectations, and key performance targets, • Display excellent organizational and time management skills, with the ability to prioritize tasks and work flexibly, • Cultivate strong internal relationships across various departments to enhance overall business performance, • Ensure key performance indicators (KPIs) are met and support the leadership team in achieving business objectives, • Initiate action plans and activities to meet, exceed, or maintain department targets, • Identify areas for improvement and highlight development needs to project management Your Qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix Is a Great Match If You • Are native or proficient in Norwegian plus fluent in English, • Have a high level of understanding of the customers’ products and services, • Possess excellent organizational, analytical and leadership skills, • Are articulate, dynamic, professional, and confident with a passion for customer service and commitment to excellence, • Have a flexible, proactive, “can-do” attitude, • Demonstrate excellent interpersonal skills with the ability to manage relationships at all levels across diverse cultural backgrounds (internally and externally), • Have excellent IT skills, • Have a spotless history of economic and criminal records What’s In It For You We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time, permanent contract: Monday to Thursday 08:00 to 16:00, Fridays 09:00 to 16:00, • Salary offer: between of 26.976 and 30.576 euros gross/year + up to 3.240 euros gross/year + medical insurance., • Full paid training for the company and the products you will be working on, • A modern centrally placed office in Benalmadena, right next to the beach area Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Concentrix is an equal opportunity employer We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. xcskxlj R1746695 #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

We are seeking highly motivated and qualified Real Estate Agents to join our innovative and multicultural team in Benalmádena-Málaga, Spain. The position focuses on facilitating international clients in finding their dream property abroad, ensuring their complete satisfaction throughout the entire process. Responsibilities • Actively listen and comprehend client needs and preferences., • Meticulously match client requirements with suitable properties., • Provide comprehensive guidance throughout the property search and acquisition journey., • Foster a positive and professional client experience, ensuring their 100% satisfaction.Qualifications, • Fluency in French with strong proficiency in written and spoken English., • Goal-oriented and ambitious with a demonstrated drive for success., • Highly professional with excellent communication and negotiation skills., • Open-minded, personable, and empathetic., • Proficient in the use of relevant computer software and technology., • Prior sales experience is a benefit, although not exclusively required in real estate., • Possession of a valid driver's license is mandatory (company car not included)., • Full eligibility to work within Spain is essential.Work Schedule Monday-Friday: 9:00 AM - 6:00 PM (lunch break: 1:00 PM - 3:00 PM) Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación. Saturday: 10:00 AM - 3:00 PM Who We Are Looking For This role is ideal for a highly motivated and enthusiastic individual with a genuine passion for helping others. xcskxlj Openness to new ideas, a strong work ethic, and a desire for a long-term career are essential attributes. #J-18808-Ljbffr

Overview Role: Solution Specialist (English + Nordic) Recuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto. Location: Málaga/Valencia, Spain Employment Type: Full-time Work model: Hybrid Start Date: as soon as you can Relocation bonus: yes Responsibilities • Serve as the technical expert for Nordic-language customers and English-language users, helping brands leverage cloud solutions., • Explain complex technical concepts in clear, customer-friendly language and tailor demos to client needs., • Collaborate with a global team, deliver training and enablement to customers and colleagues, and grow technical and sales skills., • Support the sales process with technical guidance and problem-solving to drive customer outcomes., • Adapt to a hybrid work environment and participate in ongoing learning and enablement programs.Qualifications, • Fluent in Swedish, Norwegian, Finnish, or Danish plus English., • Degree required; some tech sales experience is preferred., • Strong communication, proactive mindset, and ability to explain complex concepts clearly.What you get, • Permanent contract in Spain with relocation support., • Hybrid schedule and an office location by the beach. xcskxlj, • Spanish lessons and referral bonuses. #J-18808-Ljbffr

CloserHire is seeking a technical customer support advisor for Philips TV and related AV products. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. The role requires diagnosing and guiding Danish-speaking customers through setup, connectivity, and usage issues, with English support as a second language. You will work on-site in Benalmádena (Costa del Sol), with clear KPIs and escalation to technical teams when needed. xcskxlj Start ASAP and join a global electronics brand environment. #J-18808-Ljbffr

Concentrix in Spain is seeking a Team Leader to ensure service delivery meets KPIs, quality standards, and financial targets while guiding a multi-tasking team in Benalmádena. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. You will handle escalated issues, monitor attendance and performance, and use Excel and Power BI for reporting. xcskxlj Collaborate with clients on strategy and service delivery in a full-time role. This position offers a Spanish contract with a 09:00-18:00 schedule, a salary of 26,000–30,000 euros gross per year, and #J-18808-Ljbffr

A leading global technology and services company is seeking a Technical Support Advisor in Benalmádena. ¿Todo listo para enviar su solicitud? Por favor, lea la descripción al menos una vez antes de hacer clic en "Solicitar". Candidates should be proficient in Norwegian and have an advanced level of English. The role involves answering technical queries, providing customer service, and documenting information effectively. xcskxlj Benefits include a competitive salary, bonuses, and professional development opportunities in an engaging work environment. #J-18808-Ljbffr

Description: Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Team Leader in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in banking. As a Team Leader you will be accountable for the coordination of the day to day performance of a team of agents, ensuring all KPIs & SLAs are monitored, maintained and achieved. You will manage, maintain and utilise the competency framework for your team whilst motivating and developing each agent to maximize individual performance and improve customer satisfaction. You will set appropriate objectives to each agent in line with our overall business strategy and utilise performance management to appraise and evaluate each team member’s personal performance while assisting with their development plans. You will complete monthly one to ones and performance reviews in line with the Company requirements and manage adherence to schedules What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Team Leader on our team, you will: - Answer team member questions, assist with problems, and oversee work to ensure quality and guideline compliance - Manage relationships with both internal and external stakeholders, ensuring smooth communication and collaboration - Promote a positive and supportive team environment to boost morale and encourage personal and professional growth - Coach and mentor agents to help them reach their full potential, providing guidance and support when needed - Conduct team meetings to share updates on best practices, expectations, and key performance targets - Display excellent organizational and time management skills, with the ability to prioritize tasks and work flexibly - Cultivate strong internal relationships across various departments to enhance overall business performance - Ensure key performance indicators (KPIs) are met and support the leadership team in achieving business objectives - Initiate action plans and activities to meet, exceed, or maintain department targets - Identify areas for improvement and highlight development needs to project management Requirements: our qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are native or proficient in Norwegian plus fluent in English - Have a high level of understanding of the customers’ products and services - Possess excellent organizational, analytical and leadership skills - Are articulate, dynamic, professional, and confident with a passion for customer service and commitment to excellence - Have a flexible, proactive, “can-do” attitude - Demonstrate excellent interpersonal skills with the ability to manage relationships at all levels across diverse cultural backgrounds (internally and externally) - Have excellent IT skills - Have a spotless history of economic and criminal records Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. Offer: What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time, permanent contract: Monday to Thursday 08:00 to 16:00, Fridays 09:00 to 16:00 - Salary offer: between of 26.976 and 30.576 euros gross/year + up to 3.240 euros gross/year + medical insurance. Possible salary growth after six months. - Full paid training for the company and the products you will be working on - A modern centrally placed office in Benalmadena, right next to the beach area Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1746695

Technical Support Advisor (Norwegian-speaking) On Site - Audiovisual entertainment TV02 ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Experience The Power Of a Game-changing Career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Technical Support Advisor in Malaga (On Site), you will be part of our team of game‑changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! We offer a range of FREE Learning and Leadership Development programs to set you on your way to the kind of career you’ve always envisioned. What You Will Do In This Role • Answer and/or solve complex technical questions or problems posed by customers via telephone or email in a correct, customer‑friendly and efficient manner., • Identify and analyze the technical issue of the customer by listening carefully and asking clear and concise questions., • Provide good customer service with the aid of high‑quality technical knowledge gained from internal training and support systems., • Gather and document all relevant information into the system for each customer contact to ensure a high level of service is delivered., • Keep up to date with all new developments in the technical area, networks, and consumer electronics related to the position. Your Qualifications • Proficient or bilingual level of Norwegian and advanced level of English., • Completed ICT training., • Knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)., • Good understanding of the MS Office environment., • Service‑oriented, accurate, analytical, communicative and good telephone etiquette. It Will Be a Plus If You Have • Strong technical affinity and experience in a technical field., • Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment. If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s In It For You In this role, we offer benefits that help you support your unique lifestyle: • Full‑time 39 hours/week permanent contract: 09:00‑18:00 Monday‑Friday., • Salary 21.428 euros gross/year + up to 1.800 euros gross/year in bonus., • Central office location in Benalmadena., • Full paid training on the company and the project you'll be working on., • Career development programs, specialized courses, and language classes. Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game‑changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xcskxlj All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1688337 #J-18808-Ljbffr

Team Leader (Norwegian speaking) - Hybrid - BN01Applylocations: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12time type: Full timeposted on: Posted Todayjob requisition id: R1746695Job Title:Team Leader (Norwegian speaking) - Hybrid - BN01Job DescriptionExperience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Team Leader in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in banking.As a Team Leader you will be accountable for the coordination of the day to day performance of a team of agents, ensuring all KPIs & SLAs are monitored, maintained and achieved. You will manage, maintain and utilise the competency framework for your team whilst motivating and developing each agent to maximize individual performance and improve customer satisfaction.You will set appropriate objectives to each agent in line with our overall business strategy and utilise performance management to appraise and evaluate each team member’s personal performance while assisting with their development plans. You will complete monthly one to ones and performance reviews in line with the Company requirements and manage adherence to schedulesWhat you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a Team Leader on our team, you will: - Answer team member questions, assist with problems, and oversee work to ensure quality and guideline compliance- Manage relationships with both internal and external stakeholders, ensuring smooth communication and collaboration- Promote a positive and supportive team environment to boost morale and encourage personal and professional growth- Coach and mentor agents to help them reach their full potential, providing guidance and support when needed- Conduct team meetings to share updates on best practices, expectations, and key performance targets- Display excellent organizational and time management skills, with the ability to prioritize tasks and work flexibly- Cultivate strong internal relationships across various departments to enhance overall business performance- Ensure key performance indicators (KPIs) are met and support the leadership team in achieving business objectives- Initiate action plans and activities to meet, exceed, or maintain department targets- Identify areas for improvement and highlight development needs to project managementYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:- Are native or proficient in Norwegian plus fluent in English- Have a high level of understanding of the customers’ products and services- Possess excellent organizational, analytical and leadership skills- Are articulate, dynamic, professional, and confident with a passion for customer service and commitment to excellence- Have a flexible, proactive, “can-do” attitude- Demonstrate excellent interpersonal skills with the ability to manage relationships at all levels across diverse cultural backgrounds (internally and externally)- Have excellent IT skills- Have a spotless history of economic and criminal recordsDon’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.What’s in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your unique lifestyle:- Full-time, permanent contract: Monday to Thursday 08:00 to 16:00, Fridays 09:00 to 16:00- Salary offer: between of 26.976 and 30.576 euros gross/year + up to 3.240 euros gross/year + medical insurance. - Full paid training for the company and the products you will be working on - A modern centrally placed office in Benalmadena, right next to the beach areaExperience the best version of you!AtConcentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”*Concentrix is an equal opportunity employer*We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.#J-18808-Ljbffr

Job Title: Technical Support Advisor (Danish -speaking) On Site - Audiovisual Entertainment TV02 Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura. Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Technical Support Advisor in Malaga (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a Technical Support Advisor on our team, you will: • In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email, • Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions, • Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems, • Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered, • Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position Your qualifications Concentrix is a great match if you: • Have a proficient or bilingual level of Danish and advanced level of English, • Have a completed ICT training, • Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.), • Have a good understanding of the MS Office environment is essential, • Are service orientated, accurate, analytical, communicative and have a good telephone etiquette It will be a plus if you have:, • A strong technical affinity, experience in technical field, • Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: • Full-time 39 hours/week permanent contract: Schedule 09:00-18:00 Monday-Friday, • Salary 24.863,57 euros gross/year + up to 1.800 euros gross/year in bonus, • Central office location in Benalmadena, • Full paid training on the company and the project you’ll be working on, • Career development programs, specialized courses, and language classes Experience the best version of you! Concentrix is an equal opportunity employer We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xcskxlj All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12 Language Requirements: Danish (Required), English Time Type: Full time #J-18808-Ljbffr

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