Guest Service Aide
1 day ago
San Sebastián
ph3Job Details /h3 ul liJob Number: /li liJob Category: Rooms Guest Services Operations /li liLocation: Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain, 20004 /li liSchedule: Full Time /li liLocated Remotely?: N /li liPosition Type: Non-Management /li /ul h3Position Summary /h3 ul liProvides valet parking services and assists guests with luggage handling. /li liGreet and escort guests to rooms. /li liOpen doors and assist guests/visitors entering and leaving property. /li liInform guests of property amenities, services, and hours of operation, and local areas of interest and activities. /li liIdentify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). /li liTransport guest luggage to and from guest rooms and/or designated bell area. /li liAssist with luggage storage and retrieval. /li liAssist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. /li liSupply guests with directions. /li liArrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. /li liCommunicate parking procedures to guests/visitors. /li liFollow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. /li liMaintain awareness of undesirable persons on property premises. /li liEnsure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. /li liWelcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. /li liSpeak with others using clear and professional language and answer telephones using appropriate etiquette. /li liDevelop and maintain positive working relationships with others. /li liComply with quality assurance expectations and standards. /li liRead and visually verify information in a variety of formats (e.g., small print). /li liMove at a speed required to respond to work situations (e.g., run, walk, jog). /li liStand, sit, or walk for an extended period of time or for an entire work shift. /li liMove, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. /li liMove over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. /li liReach overhead and below the knees, including bending, twisting, pulling, and stooping. /li liPerform other reasonable job duties as requested by Supervisors. /li /ul h3Preferred Qualifications /h3 ul liEducation: High school diploma or G.E.D. equivalent. /li liRelated Work Experience: No related work experience. /li liSupervisory Experience: No supervisory experience. /li liLicense or Certification: None. /li /ul pAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. /p /p #J-18808-Ljbffr
