Staff Product Manager - Fintech, Client Experience
hace 3 días
Madrid
About Deel Deel is the all‑in‑one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI‑powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries — helping businesses scale smarter, faster, and more compliantly. Why You Should Join Us As the fastest‑growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world‑class companies — breaking down borders that have traditionally limited both hiring and career opportunities. Role Overview This Staff Product Manager role sits within Deel’s Fintech Client Experience group and owns the front‑end product experience for client payments. What You’ll Own The end‑to‑end client‑payment journey from setup to handoff. Payment setup and configuration (cards, bank transfers, billing details, autopay). Payment permissions and roles. Automatic and recurring payment flows. Visibility for payment status, receipts, overdue invoices, FX, and processing fees. Your Scope From when a client adds a payment method or an invoice becomes payable, to successful handoff to the payment orchestration engine. Typical Problem Spaces Help clients understand or reject failed or declined payments. Graceful payment status and invoice reconciliation. Show which payment method was used. Set up, manage, and trust automatic and recurring payments. Navigate payment permissions and approval flows. Explain FX rates, processing fees, and charges. How You’ll Work Collaborate with Payment Orchestration & Automation. PSP Integrations & Routing. Credit Control & Invoicing. Wallets & Transactions. Treasury & Payroll. FinCrime Compliance. Support Operations. What Success Looks Like Clear, intuitive, reliable payment flows. Fewer failed and confusing payment experiences. Strong self‑serve payment setup. Reduced support tickets. High client trust at global scale. What We’re Looking For Senior/Staff Product Manager experience in B2B SaaS or fintech. Strong judgment in complex, regulated, money‑moving systems. Experience owning client‑facing workflows on sophisticated backends. Deep empathy for user experience with technical constraints. Comfort in ambiguity and clarity across stakeholders. Ability to influence without authority. Nice to Have (not required) Native mobile application experience. Payments, billing, invoicing, or financial operations product exposure. Why this role matters Payments are trust‑sensitive moments in Deel. This role shapes how clients experience money movement. If you love solving complex financial problems through product design and want to work on systems that move real money for global businesses, this role offers impact and ownership. Total Rewards We offer fair competitive pay, scalable benefits, rewards, and perks, reflecting our commitment to inclusivity and accessibility. Some things you’ll enjoy Stock grant opportunities dependent on role, employment status, and location. Additional perks and benefits based on status and country. Remote work flexibility, optional WeWork access. Equal Opportunity Statement At Deel, we’re an equal‑opportunity employer that values diversity and encourages applications from qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity, or other legally protected characteristics. We provide accommodations on request throughout the recruitment process for applicants with disabilities. If you require accommodations, inform our Talent Acquisition Team via this link and a team member will be in touch. Hiring Process We primarily rely on interviews and role‑related assessments. In limited cases we may consider informal background information relevant to the role in line with our privacy and fairness obligations. We use automated employment decision tools and AI systems to assist in evaluating candidates while maintaining human oversight in final hiring decisions. #J-18808-Ljbffr
