Client Advisor Full time 40hrs Armani Outlet Barcelona
17 hours ago
la Roca del Vallès
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design JOB DESCRIPTION We are hiring a Client Advisor Full time (40hr) for our Armani Outlet in La Roca Village. As a Client Advisor, you will act as a true Brand Ambassador, delivering an exceptional and personalized client experience while driving sales and building long-term relationships. You will guide clients through the entire selling ceremony, understanding their needs and offering styling advice to create a complete and memorable experience. With strong product knowledge and storytelling skills, you will inspire clients and promote the Brand’s values. Key Responsibilities • Deliver outstanding customer service before, during, and after the sale, • Achieve individual and store sales targets, • Build and maintain long-term client relationships and manage CRM activities, • Provide personalized styling advice and promote total looks, • Develop strong product knowledge and stay updated on fashion trends, • Identify sales opportunities and confidently close sales, • Maintain high store standards and support visual merchandising, • Support operational tasks (stock, replenishment, transfers, inventory), • Collaborate with the team and actively participate in trainings and briefings Profile • +2 years of experience in fashion retail or luxury sales, • Strong communication and interpersonal skills, • Passion for fashion and client experience, • Proactive, sales-driven, and team-oriented mindset, • Fluent in English and Spanish, • Other languages will be considered a strong asset.
