Trabajos Servicio al Cliente en San Fructuoso De BagesCrear alertas

Uniting to lead our industry towards a more sustainable future for our customers and markets. Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud. Our company Archroma is a global leader in color and specialty chemicals with strong market insight, highly talented people and a long history of material excellence and expertise. Archroma is headquartered in Pratteln near Basel, Switzerland, and operates with approximately 4.000 employees in 42 countries and with over 30 production sites. Through our two Business: Textile Effects (TE) and Packaging Technologies (PT), we deliver specialized performance and color solutions to meet customer needs in their local markets. A company committed to innovation, world-class quality standards, high service levels, cost-efficiency and sustainability, Archroma develops technologies that improve the beauty and performance of everyday products. Products enhanced, colors enhanced, performance enhanced Our people Our people have a rich tradition of working side by side with our customers as long-term partners, developing tailored solutions that help customers deliver business success. Every day, with our passion, commitment to excellence and innovation, our people create specialized performance and color solutions designed to appeal to our senses and emotions for a greater life experience. At Archroma we foster diversity, equity and inclusion for everyone, whatever their gender, nationality, age, educational level, etc. Our different backgrounds and talents enrich our perspective and help us create a performance-driven and collaborative culture, based on its AACC pillars: 1) Achieve and exceed; 2) Adapt and innovate; 3) Center on customer; and 4) Collaborate and embrace diversity. We touch and color people's lives every day, everywhere. role Allocated to our Packaging Technologies organization we are looking for a highly motivated and proactive team member in the position of Customer Service Desk Team Lead Europe This is a permanent and full-time position, leading a team of 8 multi-skilled professionals. Key responsibilities: • Responsible for providing local and regional business support within Sales & Distribution (SD), ensuring efficient Order-to-Cash processes and operational performance. This includes managing approvals, monitoring order fulfillment, handling shortages, and supporting audits and team training. • At a regional level, you drive process improvements and harmonization, implement new tools and workflows, and ensure strong cross-functional collaboration. You also support sales teams in strategic initiatives and special projects. xbhjioe • In your project management role, you coordinate regional and global initiatives, act as a key contact for SAP SD/O2C implementations, and lead process design and improvements in collaboration with IT. • Additionally, you focus on team development and onboarding, training members on key frameworks (AACC), and promoting efficiency, simplicity, and effective communication across teams. Profile: • At least 5 years of business experience in an OTC function in a multinational company as a team leader • Project experience is valuable • Fluency in English (mandatory) Skills and Competencies: • Strong communication and interpersonal skills • Effective collaboration with internal teams and external partners • Ability to understand and define business and project needs • Adaptable and self-motivated team player • Comfortable working in an international environment • Able to work independently and take initiative • Flexible and highly collaborative across all company levels Others: - Position based in Spain (El Prat de Llobregat, Barcelona) - Work permit is requested Your Application If your background and personal experience fits this profile, please send us your complete application via LinkedIn

We're Hiring: Church & Dwight Customer Service Representative - French & English Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura. At Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You'll be representing Church & Dwight dedicated to healthcare and personal care products. Your Mission • Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently., • Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers., • Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone and Email)., • Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions., • Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. What We're Looking For • Fluency in both French and English., • A passion for helping customers and a customer centric approach., • Ability to deal with sensitive calls with empathy and understanding., • Strong administrative skills with a keen eye for details., • A strong professional and proactive approach to problem solving. What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday from 9hs to 18hs., • Salary: €18,900 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: 5 days Full-Time. Monday to Friday 9:00 to 18:00., • Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xcskxlj Start your career with us—apply now and become part of our growing team!

Start: asap Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. DUTIES AND RESPONSIBILITIES: • Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently, • Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA, • Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications, • Escalate any potential service issues to the senior team members, as needed., • Adhere to all project processes and procedures, • Ensure compliance with the contractual SLA, • Provide coverage for other Agents in their absence, whether within the same team or across different teams, • Collaborate with the team on specific projects, when requested, • Fulfill administrative responsibilities, including managing holiday, sickness, and overtime records, • Participate in regular team meetings, • Perform additional tasks as assigned by the management, to ensure continued service performance, quality, and customer satisfaction REQUIREMENTS: • Native / fluent in both Dutch + French verbal and written. Proficiency in English (minimum B2 level), • A minimum of 1 year of customer service experience is required, • experience in the automotive industry is a plus. Familiarity with or experience driving electric vehicles is preferred, • Competency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessary, • Strong aptitude for working in a customer service environment, • Excellent customer care skills, with the ability to listen to and understand customer needs, • Capable of taking ownership of calls and progressing them to resolution or escalating them when needed. xcskxlj OFFER: • Excellent remuneration package based on experience, skills and performance, • Working schedule: Monday to Friday, 08:00 AM - 06 PM, • Be part of a dynamic and creative team with positive and friendly atmosphere, • 23 working days of paid annual leave, • Guidance and tools to reach your full potential.

La empresa: Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. En VIBIA trabajamos para mejorar la vida de las personas, ayudándoles a crear y disfrutar de mejores espacios donde vivir o trabajar: "Better spaces, better lives". Aspiramos a liderar la nueva iluminación, que va más allá de la luz. Una iluminación que tiene como objetivo crear espacios y atmósferas que generen emociones y sensaciones y que tengan un impacto positivo en las personas. "Design beyond light". Pretendemos ser promotores del talento creativo y de la sostenibilidad. Descripción de la oferta: Buscamos un/a profesional entusiasta, altamente motivado/a y orientado/a al cliente para unirse a nuestro equipo como International Customer Service. En este rol, será el enlace clave entre nuestros clientes y la empresa, brindando un excelente servicio al cliente y apoyo en el proceso de ventas, con el objetivo de responsabilizarse de la gestión del BackOffice y Postventa de cuentas de clientes de varios territorios a nivel global, garantizando la satisfacción del cliente en múltiples zonas comerciales. Responsabilidades: • Proporcionar asistencia a los clientes acerca de productos y servicios, respondiendo a sus consultas de manera oportuna., • Gestión del BackOffice en la venta. Procesar y gestionar en el ERP, pedidos/proyectos, asegurando la correcta ejecución y seguimiento de las entregas., • Comunicación proactiva con clientes, de disponibilidades, modificaciones de servicio de sus pedidos y sus causas, previa coordinación con el Área de Supply Chain., • Gestionar de forma integral los procesos de asistencia a cliente mediante herramientas CRM (preferiblemente D365) y la administración de buzones centralizados de solicitudes (correo electrónico), asegurando la trazabilidad, priorización y correcta resolución de las mismas., • Dar soporte al equipo comercial en la realización y seguimiento de pedidos, proyectos y consultas generales., • Coordinación logística del transporte (Incoterms, cartas de crédito, seguros de transporte, etc.) para la recogida de los pedidos, gestión y tramitación de las incidencias logísticas., • Asistencia técnica de producto a consultas recibidas por clientes y área comercial, gestión de documentación técnica y certificaciones según países., • Gestión y control de la expedición y la facturación a clientes., • Realizar seguimientos postventa para garantizar la satisfacción del cliente y fomentar relaciones duraderas., • Proporcionar soporte a través de múltiples canales (teléfono, correo electrónico, chats online)., • Trabajar en conjunto con otras áreas, equipo técnico, expediciones, logística, comercial, marketing y sistemas, para ofrecer una experiencia coherente al cliente mejorando procesos y servicios., • Desarrollar y mantener relaciones sólidas con clientes clave a nivel internacional. Perfil buscado: • Formación Superior ADE preferible especialización en Comercio Internacional, Comercio Exterior, International Business o similar., • Experiencia mínima en posición similar en Atención al Cliente, Customer Service o Inside sales, preferiblemente en un entorno internacional., • Excelentes habilidades de comunicación verbal y escrita en español, inglés y alemán o italiano. Valorable francés., • Capacidad para trabajar en un entorno dinámico y manejar múltiples tareas., • Capacidad para resolver problemas de manera efectiva y proactiva., • Conocimiento en herramientas de CRM- Microsoft Dynamics y/o software de atención al cliente., • Habilidades organizativas para trabajar tanto de manera autónoma como en equipo., • Se valorará experiencia en el sector industrial o de decoración de alta gama. xcskxlj Condiciones de contrato: • Incorporación inmediata, • Jornada completa, • Horario de trabajo de 09:00 a 18:00 de lunes a jueves y de 8:00 a 15:00h bimensual, • Lugar de trabajo: Gavà (al lado de la estación de tren), • Teletrabajo: 1 día a la semana ¡Únete al equipo Vibia!

Alliance Automotive Group (AAG) es uno de los principales distribuidores de piezas para turismos y vehículos comerciales en el mercado de recambios de automoción independiente en Europa. Opera en el Reino Unido, Irlanda, Francia, Alemania, Polonia, España, Portugal, Bélgica y los Países Bajos. Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. La empresa es filial al cien por cien de Genuine Parts Company (GPC), el mayor distribuidor mundial de recambios de automoción, con actividades en Norteamérica, Europa y Australasia. La red de AAG atiende a miles de clientes en toda Europa con el apoyo de una infraestructura logística de 80 centros de distribución, 2.455 tiendas y 7.590 centros de reparación .AAG tiene unos ingresos de 3.100 millones de euros y cuenta con más de 17.000 empleados. En la Región de Cataluña, buscamos incorporar un/a Responsable de Call Center para liderar nuestro equipo de atención comercial y contribuir al crecimiento y excelencia operativa de nuestro negocio. Necesitamos una persona con una sólida capacidad de gestión de equipos, orientación a resultados y una clara visión analítica, capaz de impulsar el rendimiento del área y garantizar la mejor experiencia para nuestros clientes. ¿Cuáles serán tus responsabilidades? • Liderar, motivar y desarrollar al equipo de Call Center., • Realizar el seguimiento de indicadores de actividad, productividad y calidad del servicio., • Analizar datos y elaborar informes que permitan identificar oportunidades de mejora., • Definir y supervisar planes de acción orientados a la consecución de objetivos., • Coordinar la actividad diaria del equipo, garantizando una correcta planificación de recursos., • Colaborar con otras áreas de la compañía para optimizar procesos y mejorar la atención al cliente., • Impulsar una cultura de mejora continua, compromiso y orientación al cliente. ¿Qué buscamos? • Experiencia previa gestionando equipos de Call Center o atención al cliente., • Capacidad demostrada de liderazgo y gestión de personas., • Perfil analítico, habituado al trabajo con datos, métricas e indicadores de negocio., • Capacidad de organización, autonomía y toma de decisiones., • Orientación a resultados y mejora continua., • Habilidades de comunicación, influencia y trabajo en equipo., • Valorable experiencia en entornos de distribución, retail, automoción o sectores con alta actividad comercial., • Nivel conversación de inglés. ¿Qué ofrecemos? • Incorporación a una multinacional líder en el sector de la automoción., • Proyecto estable con posibilidades de desarrollo profesional., • Entorno dinámico y orientado a la innovación., • Participación activa en proyectos de transformación y mejora del negocio. xcskxlj Si te apasiona la gestión de equipos, el análisis de datos y la mejora continua, nos encantará conocerte.

En ARPA Legal seguimos creciendo y buscamos incorporar una persona para nuestro equipo de atención al cliente y admisión de nuevos casos. Se valorará experiencia previa en despachos profesionales, sector legal, seguros, recursos humanos o atención al cliente.

Experience the power of a game-changing career Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as an Account Manager in Barcelona/Valencia (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will: • Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate, • Understand partner market and competition and evaluate reseller interest, • Create partner loyalty and drive partner competencies and certification in BU products, • Ensure partners are taking advantage of promotions, events & programs, • Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods, • Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary, • Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction, • Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI, • May attend country partner events for meeting key partners Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in German and English, • Have two years of related technical sales experience preferred, • Are familiar with channel programs, • Have excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills, • Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize, • Can demonstrate innovation and good judgment/problem-solving skills when making decisions, • Can establish an individual course of action to accomplish goals while using appropriate It would be a plus if you: • Have experience in working in Channel environment, knowledge of partners and distributors Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week contract: Monday - Friday 9-18, • Salary 23400 euros gross/year + up to 7200 euros gross/year in bonus, • Central location in Barcelona or Valencia, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xbhjioe All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Nos caracterizamos por ser una compañía dinámica, marcada por la constante innovación tecnológica y por el estudio de las nuevas perspectivas de mercado.Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo.Por favor, envíen su solicitud sin d

B2C Customer Success Representative Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. About the Role We are looking for a customer-focused and proactive B2C Customer Success Representative to join our team. As a key member of our Customer Experience team, you will be responsible for supporting customers throughout their journey, ensuring every interaction reflects our commitment to service excellence. Acting as the voice of our brands, you will help build customer loyalty by providing timely support, resolving inquiries efficiently, and delivering an outstanding brand experience across multiple channels. You will work closely with both customers and internal teams, contributing to a positive customer journey while helping us continuously improve our processes and service quality. What We Are Looking For • Fluency in German and English (written and spoken) is essential., • Minimum 1 year of experience in a customer-facing role such as Customer Service, Customer Support, Customer Success, Retail, Hospitality, or similar., • Excellent communication skills with the ability to engage professionally and empathetically with customers., • A customer-centric mindset and a genuine passion for delivering exceptional customer experiences., • Strong problem-solving skills and the ability to handle challenges in a calm and solution-oriented manner., • Well-organized, detail-oriented, and able to manage multiple priorities effectively., • Proactive attitude with a strong sense of ownership and accountability., • Ability to work both independently and collaboratively within an international team environment., • Comfortable learning new products, processes, and digital tools., • Positive, adaptable, and eager to contribute to a fast-paced and growing business. Nice to Have • Fluency in French, Italian, or Spanish., • Previous experience working with CRM and customer service platforms such as Salesforce, Zendesk, or SAP., • Experience in e-commerce, direct-to-consumer (D2C), or international customer support environments., • Knowledge of the outdoor industry and its products., • Passion for sports, cycling, outdoor activities, and active lifestyles. xcskxlj Sounds like you? Apply to this opportunity and become part of our international Customer Success team in Barcelona!

Contrato indefinido con incorporación directa a empresa. Porque formarás parte de una empresa con alma, donde cada producto cuenta una historia y cada cliente confía en ti como embajador/a de la marca. Se valorará experiencia con CRM.

We're Hiring: Customer Service Agent - English Speaker Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. At Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers in the USA and contribute to Via's and the team's goals. Key Responsibilities • Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed., • Aim for first contact resolution to handle customer queries quickly and effectively., • Keep customer records updated with reasons for contact, solutions provided, and any other relevant information., • Foster positive interaction, • Follow policies and regulations for the USA market., • Offer feedback and insights on areas where you detect possible improvements., • Embody the values of both Via and Netzon. What We're Looking For • Fluency in English: High fluency in English (C2) in both written and spoken communication., • Customer-First Mindset: You love helping people and tailoring solutions for them., • Tech-Savvy: You are comfortable using a CRM system and working in a digital environment., • Organized & Motivated: Even when busy, you stay organized and keep delivering quality service., • Eligibility: Permit to work in Spain. What We Offer • Start Date: ASAP., • Contract: Temporary (6 months with 1 month of probation and Contract extension possible)., • Part-Time: 20 hours per week., • Working Hours: Monday to Sunday (Rotative days) from 22:00 to 02:00, • Salary: €9744 per year gross, • Working Model: Hybrid - 6 days per month in the office., • Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid)., • Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xcskxlj Start your career with us—apply now and become part of our growing team!

Overview: Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". We are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support. The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between customers and internal teams. Key Responsibilities: • Handle customer inquiries via phone, email and other communication channels, ensuring a professional and timely response., • Provide product, service and basic technical information while maintaining a high level of customer satisfaction., • Process and manage customer orders accurately within internal systems and follow up on order status, stock availability and deliveries., • Coordinate the resolution of customer issues by collaborating with internal departments and ensuring effective communication throughout the process., • Manage returns, warranty claims and related documentation in accordance with established procedures., • Create and maintain customer accounts and records, ensuring the accuracy and completeness of all information., • Perform administrative tasks and maintain documentation to support daily business operations., • Support inventory and logistics-related activities to ensure service continuity and product availability., • Assist with invoice, payment and credit note inquiries, escalating and resolving issues when appropriate., • Collaborate with cross-functional teams including sales, finance, operations and logistics to ensure an excellent customer experience., • Ensure compliance with internal procedures, quality standards and company policies., • Identify opportunities for process improvement and contribute to operational efficiency. Qualifications & Experience: • Italian speaker with strong command of English and Spanish, both written and spoken, enabling effective communication in an international environment., • 2 years of experience in customer service, support operations, or similar client-facing roles., • A genuine customer-first mindset, with a consistent focus on delivering high-quality service and positive experiences., • Strong interpersonal and communication skills, with the ability to interact effectively across different teams and with external stakeholders., • A proactive and collaborative approach, combined with strong analytical thinking and problem-solving capabilities., • Previous experience working with business systems such as ERP or CRM platforms is required., • Solid command of Microsoft Office tools for daily operational tasks and reporting., • Secondary education or equivalent academic background., • Basic understanding of financial or accounting principles will be considered an advantage., • Additional European languages will be considered a strong plus. xcskxlj Our offer: Join a dynamic international company where you can make an impact and continue developing your career. We provide an attractive rewards package, including: • Permanent contract, • Competitive salary and annual bonus, • Private health, life, and dental insurance, • Hybrid working arrangement, • Pension or savings plan contribution, • Childcare/dependent care support, • Wellbeing programs and work-life balance initiatives

B2B CUSTOMER SUCCESS REPRESENTATIVE (GERMAN SPEAKER) No espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta oportunidad. Revelyst – Adventure Sports Group Europe is a fast-growing international company operating in the sports and outdoor industry. We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA. We are looking for a proactive, customer-oriented and data-driven B2B Customer Success Representative to manage a portfolio of dealers in Direct Countries. This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships. If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you. The main tasks of the position are: The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels. Customer & Dealer Management • Manage a portfolio of Direct Countries dealers across EMEA, • Build strong, long-term relationships with assigned dealers, • Ensure high levels of customer satisfaction through quality service, • Act as the main point of contact for operational and service-related topics Order Management & Operations • Manage and validate the orderbook for assigned dealers, • Perform order entry in SAP (ERP system), • Track and follow up orders, liaising with warehouses and logistics teams, • Ensure on-time and in-full delivery (OTIF), • Handle operational issues such as refusals, returns and warranties, • Manage proforma processes Data & Reporting • Prepare and maintain customer order databases, • Analyze data and performance indicators to support decision-making, • Provide reporting on key KPIs and service levels, • Ensure accuracy and consistency of customer data Cross-functional Collaboration • Collaborate with Sales teams to support dealer performance and satisfaction, • Work closely with Supply Chain and Operations teams to resolve issues, • Handle dealer and sales queries efficiently and professionally Position requirements: Qualifications: • Fluent xcskxlj English and German (mandatory), • Experience in Customer Service, Sales Support or Operations (Retail, FMCG, Fashion or Sports industry preferred), • Knowledge of SAP, Salesforce and Excel, • Strong data orientation and analytical skills, • Understanding of sales processes and logistics flows Competences: • Strong customer service mindset, • Proactive and solution-oriented, • High attention to detail and organizational skills, • Strong communication and interpersonal skills, • Ability to work cross-functionally, • Adaptability in a fast-paced environment Preferred • Additional European language is a plus Sounds like you? Apply now and join our Customer Success team in Europe

We are seeking an experienced and visionary General Manager (GM) to lead the operations of our luxury 5-star hotel in Barcelona. The GM will be responsible for ensuring the highest levels of guest satisfaction, driving financial performance, and maintaining the property's outstanding reputation in the market. This role requires exceptional leadership, strategic thinking, and operational expertise within the luxury hospitality sector. Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes. Key Responsibilities: • Oversee all hotel operations, ensuring alignment with the brand's high standards of luxury, service, and guest experience., • Lead, inspire, and manage department heads and hotel staff, fostering a culture of excellence, teamwork, and continuous improvement., • Set and execute the hotel's strategic goals, ensuring alignment with corporate objectives and market trends., • Ensure the seamless day-to-day functioning of all departments., • Drive operational excellence by identifying areas for improvement in efficiency, cost management, and service delivery., • Foster a positive and productive working environment with a focus on employee engagement, satisfaction, and retention. Key Qualifications: • Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field., • At least 5 years in a General Manager or senior leadership role within a 5-star property., • Strong understanding of the Barcelona market and local hospitality landscape., • Exceptional leadership and communication skills, with the ability to inspire and lead a diverse team., • Fluent in Spanish and English (Other language is a plus)., • A guest-centric mindset with an eye for detail and innovation., • Ability to work under pressure, prioritize tasks, and deliver results in a fast-paced environment. xcskxlj This role offers an exciting opportunity to lead a premier property in Barcelona's vibrant hospitality sector, delivering exceptional service and guest experiences while driving business growth.

En Viajes In Out estamos buscando una persona en prácticas para unirse a nuestro equipo de Business Travel en Barcelona. ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. Si te gusta el mundo de los viajes, eres organizada/o y quieres aprender cómo se gestionan viajes corporativos para empresas, esta oportunidad es para ti ¿Qué harás? • Reserva de vuelos, hoteles y trenes, • Gestión de viajes corporativos, • Atención y soporte a clientes, • Cambios, incidencias y seguimiento de reservas, • Apoyo al equipo de reservas ¿Qué buscamos? xcskxlj • Ganas de aprender y trabajar en equipo, • Buen manejo de ordenador y herramientas digitales, • Inglés y se valorarán otros idiomas, • Valorable experiencia o conocimientos en turismo ¿Qué ofrecemos? • Beca remunerada, • Formación real en Business Travel, • Buen ambiente de trabajo, • Posibilidad de crecimiento dentro de la empresa Si te interesa, envíanos tu CV

Horario ¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar. Jornada de 8 horas diarias + 30 minutos de descanso. Horario: de 15:30 h a 24:00 h. Si buscas un puesto con un horario de tarde/noche que te permita tener las mañanas libres, esta puede ser tu oportunidad. ¿Quiénes somos? En Persuadis somos una agencia de marketing especializada en el sector inmobiliario con más de 15 años de experiencia. Gestionamos campañas de captación para algunas de las principales promotoras y comercializadoras de obra nueva de España. Buscamos incorporar un/a Teleoperador/a para nuestro equipo de Call Center. ¿Cuáles serán tus funciones? • Contactar telefónicamente con personas interesadas en promociones inmobiliarias., • Resolver dudas básicas sobre las promociones., • Cualificar contactos y recopilar información relevante., • Agendar visitas para los equipos comerciales de las promociones., • Realizar seguimiento de clientes interesados., • Actualizar y mantener la información en excels o CRM., • Colaborar con los departamentos de cuentas para optimizar los resultados. ¿Qué buscamos? • Facilidad para comunicarse por teléfono., • Buen trato con el cliente y habilidades de escucha., • Capacidad de organización y seguimiento., • Manejo básico de herramientas informáticas., • Se valorará experiencia previa en call center, telemarketing o atención al cliente., • Persona responsable, resolutiva y con actitud positiva. ¿Qué ofrecemos? • Incorporación a una empresa consolidada y especializada en marketing inmobiliario. xcskxlj, • Buen ambiente de trabajo., • Contrato laboral indefinido Ubicación Trabajo presencial en nuestras oficinas de Rambla Catalunya, 12 Salario bruto anual de 17.094€

Job Description ¿Es este el puesto que está buscando? Si es así, siga leyendo para obtener más detalles y no olvide enviar su solicitud hoy mismo. 1. Establishing an Overseas Customer Service Training System • Responsible for establishing the training system for the company's outsourced agency's European 800 Call Center, balancing domestic management standards with overseas localization. Independently develop specialized courses on vehicle models, brand highlights, and scenario-based services, taking into account the company's new car launch schedule and European user needs., • Responsible for the full-cycle training planning of outsourced agency personnel, including teaching methods, empowerment, and training outcome acceptance, continuously improving the team's service professionalism., • Build and iterate the overseas customer service FAQ knowledge base and standardized response script system from the customer's perspective. 1. Overseas Customer Service QC Quality Inspection and Compliance Control • Establish European call center quality inspection standards and SLA compliance system, implement weekly/bi-weekly routine quality inspections, and standardize agent service processes, response scripts, and timeliness standards through audio recording spot checks and case verification to ensure business compliance., • Strictly control service quality, ensuring a team quality inspection pass rate of ≥95%, and output rectification and review plans for problems, forming a closed-loop mechanism of "training-quality inspection-rectification-iteration". 1. Overseas On-Site Management & Cultural Collaboration • Oversee on-site operations, coordinate cross-cultural team collaboration, and facilitate internal and external communication., • Regularly generate training, quality inspection, and service quality review reports to support the continuous optimization and iteration of the overseas customer service system. Job Requirements 1. 5 years or more of experience in call center training, quality inspection, and operation management. Priority will be given to those with backgrounds in the automotive industry, friendly business partners, or experience in Party B's automotive service projects, and with practical experience in building training, quality inspection systems, and language knowledge bases from scratch., 2. Fluent in English and capable of business communication, Spanish/Hungarian language skills are preferred., 3. Familiar with the overseas working model of Chinese enterprises and good at communication. Based in Barcelona, Spain. But there's a possibility of switching bases to Hungary in March 2027, or possibly continuing in Spain. xcskxlj Arrangements will be made according to specific business needs.

Desde Trivière Partners buscamos Customer Service Export & Logística Internacional Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. Montcada i Reixac | Presencial 25.000–30.000 € brutos/año Contrato indefinido Francés imprescindible, valorable: Inglés - Árabe Incorporación inmediata Buscamos un/a perfil de Customer Service Export con experiencia en logística internacional, exportación, documentación e Incoterms. Proyecto estable en empresa internacional del sector farmacéutico, con operaciones hacia mercados internacionales y contacto diario con clientes, proveedores, almacenes y transportistas. Qué harás: • Gestionar pedidos internacionales, • Coordinar expediciones marítimas, aéreas y terrestres, • Preparar documentación export: factura, packing list y transporte, • Hacer seguimiento de plazos, calidad, cantidades y documentación, • Resolver incidencias con clientes, proveedores y operadores logísticos Qué necesitamos: 3–5 años en exportación, logística internacional o customer service export Francés alto (C1), hablado y escrito Experiencia xcskxlj con Incoterms y documentación logística Perfil organizado, riguroso y resolutivo Valorable árabe y pagos internacionales Qué ofrecemos: • Contrato indefinido, • Horario de lunes a viernes, 8:00–17:00, • Proyecto internacional en crecimiento, • Desarrollo en comercio exterior, supply chain y sector farmacéutico

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: • Build, manage and lead a team of customer services to handle all after-sales support customer enquiries, • Write, set up and create SOPs for after-sales customer support and service excellence, • Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed, • Business partner with technician team, logistics and warehouse, retail sales manager and Area Sales Manager to ensure any escalations are resolved in a timely manner, • Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels, • Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. xcskxlj The ideal candidate should exhibit: • 5 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes), • Experience in a call center support role highly regarded, • Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails, • Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence, • Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Empresa de base tecnológica en expansión, dedicada a la distribución online de productos especializados dirigidos a profesionales de laboratorio. ¿Todo listo para enviar su solicitud? Por favor, lea la descripción al menos una vez antes de hacer clic en "Solicitar". Como parte de nuestro crecimiento, hemos creado una nueva posición en el equipo de Customer Service, con el objetivo de reforzar nuestro compromiso con la excelencia en la atención al cliente, impulsar nuestra proyección internacional y seguir desarrollando nuestra presencia en laboratorios de control de calidad. ¿Qué harás en tu día a día? • Gestionarás la relación con nuestros clientes, que incluyen empresas de los sectores farmacéutico, cosmético, alimentario, así como centros de investigación y universidades., • Validarás y gestionarás pedidos recibidos a través de nuestra web, manteniendo una comunicación fluida con clientes y proveedores para asegurar un servicio eficaz y de calidad., • Representarás a la empresa en ferias y congresos, ayudando a consolidar nuestra imagen de marca y a detectar nuevas oportunidades de negocio. ¿Qué buscamos en ti? • Persona resolutiva, empática, con atención al detalle, y con facilidad para trabajar en equipo., • Con capacidad para comunicarse con clientes y proveedores de forma amable, profesional y efectiva., • Formación en ciencias, como química, bioquímica, biología o similares., • Dominio fluido de castellano, catalán e inglés.Se valorará muy positivamente el conocimiento de otros idiomas (nivel C1/C2). Nuestra propuesta • Disfrutarás formando parte de una empresa tecnológica, financieramente estable, líder en su sector y con un ambicioso plan de crecimiento., • Excelente ambiente de trabajo, horario flexible, posibilidad de teletrabajo, formación continua y otros beneficios sociales. xcskxlj, • Nuestras oficinas están ubicadas en Barcelona, en una zona bien comunicada y con todos los servicios a tu alrededor.

Precisamos la incorporación de un/a CUSTOMER SERVICE para una empresa importante del sector transporte ubicada en Barberà del Vallès. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. FUNCIONES -Llevar la operativa del cliente más importante de la compañía -Visitas presencialmente a casa cliente (cuando convenga) -Atención al cliente -Colaboración en la gestión y resolución de incidencias -Seguimiento de envíos -Control y seguimiento de la colaboración con el cliente -Facturación -Presentación de balance de servicio -Negociación comercial (Cierre de acuerdos, revisión de condiciones...) CONDICIONES Empresa referente del sector Contrato indefinido directamente por empresa (estabilidad profesional) Jornada laboral: Completa Horario: De Lunes a Viernes de 8h a 17h (1hora para comer) xcskxlj Salario competitivo: 30.000 euros brutos anuales Requisitos Experiencia mínima de al menos 2-3 años en un puesto similar. Experiencia en gestión de cuentas clave Atención al cliente y al detalle Incorporación inmediata Vehículo propio

Experience the power of a game-changing career No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción. Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role As a Customer Service Representative in our team, you will: • Handle calls through CRM agent portal, • Create quotations and orders via SAP system, • Expedite and communicate expected delivery times to customers, • Offer basic product advice to individual customer needs (at least catalogue knowledge), • Provide first level technical assistance to help customers identify their requirements for products and services Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Have a proficient or bilingual level of Dutch and French + advanced English, • Are minimum a high school graduate, • Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance, • Are customer oriented, have excellent communication skills and have a commercial attitude and awareness, • Have a business mindset will help you engage better with your contacts Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. • Full time 39 hours/week permanent contract: Monday to Friday from 08:00 to 17.00, • Salary: 21 000 euros gross/year + 4000 euros gross/year in bonus, • Great office location in Barcelona, • Friends hunting (referral) bonus, • Full paid training about the company and the project you will be working on, • Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xbhjioe All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1715011

Job Description Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise associated with applications specific to individual customers. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in Dutch plus an advanced level of English, • Have good disposition to work in a customer service environment, • Have customer care skills – ability to listen to and understand the customers' need, • Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: • Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full time contract: Monday to Friday 9:00 to 18:00, • Salary 19,623 euros gross/year + up to 1.200 euros gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xbhjioe All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak German on a native level, then this is an amazing professional opportunity for you! Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible. ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region. Key languages: • Native or fluent level of German, • Full professional level of English Main responsibilities: • Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales), • Data entry and maintenance of data related to the consumers at a local market level into the CRM platform, • Managing cases and E-commerce questions using the software tools provided Core skills/experience: • Able to work from Barcelona, • Enjoy taking care of and helping people, • Knowledge of Social Networks would be highly valued, • Team player who is also able to work independently, • Attentive, empathetic, flexible and proactive xbhjioe, • Good communication skills, • Passionate about sports, • Eager to learn What's on offer: • Temporary contract from June to August (with the possibility to be extended), • Monday to Friday 09:00 - 18:00, • Employee discount on ASICS products, • Ticket restaurant (10€ per day), • Free gym at the office, • Modern working environment, • Joining an international company that is a premium True Sports Performance brand

En Selenta Group, no solo gestionamos hoteles; creamos experiencias memorables. Somos una compañía líder en el sector hospitality donde la excelencia operativa y la innovación son nuestros pilares. Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. Actualmente buscamos incorporar a un/a Call Center & Back Office - Team Leader para unirse a su equipo corporativo, contribuyendo a la excelencia en la gestión y control de reservas en un entorno internacional y dinámico. La misión del puesto de esta posición transversal consiste en coordinar, supervisar y optimizar el rendimiento diario de las operaciones del Call Center y de Back Reservas. Actuando como una figura intermedia clave entre el equipo operativo y la dirección, el/la ocupante del puesto garantizará el cumplimiento de los objetivos de venta, conversión y calidad de servicio, compaginando las funciones de liderazgo y reporte con la ejecución activa de tareas de atención y venta en el propio Call Center. ¿Cuáles serán tus funciones principales? • Coordinación de Departamentos: Gestionar de forma transversal y unificada ambos departamentos, alineando los flujos de trabajo administrativos con las necesidades de la venta telefónica/digital., • Reporting: Actuar como nexo directo con Dirección, trasladando la estrategia a la ejecución diaria y elaborando informes periódicos de rendimiento, productividad, conversión y KPIs de ambos departamentos., • Desarrollo de personas: Monitorizar las interacciones de los agentes, dar feedback constructivo, detectar necesidades de formación y asegurar un clima de alta motivación y orientación al logro., • Atención/Venta Directa: Participar activamente en la atención de llamadas entrantes y salientes (inbound/outbound), asegurando los estándares de calidad, incentivando la venta de noches de hotel y aplicando técnicas de upselling/cross-selling., • Control de KPIs Operativos: Supervisar y asegurar las métricas clave de actividad del Contact Center., • Resolución de conflictos: Atender llamadas escaladas por los agentes o gestionar incidencias y reclamaciones de clientes de alta complejidad., • Supervisión de procesos: Asegurar que los registros en el CRM y sistemas de gestión hotelera (SAP / Opera) se realicen de forma precisa y ágil., • Auditoría operativa: Controlar los cierres diarios de operaciones de reservas, depuración de errores en tarifas o asignaciones y optimización de los procedimientos operativos estándar (SOPs) del área de soporte. Requisitos mínimos • Formación Universitaria o Grado Superior en Turismo, Hotelería, Administración de Empresas o similar., • Formación en Gestión de Equipos, técnicas de venta telefónica o servicio al cliente., • Sólido dominio de métricas de Contact Center., • Experiencia previa mínima de 2-3 años en roles de coordinación, Team Leader, Supervisor o posición intermedia en entornos de Call Center., • Experiencia demostrable en la ejecución y dinamización de campañas de venta., • Experiencia con tareas de Back Office (gestión operativa de datos, incidencias con reservas y facturación)., • Manejo avanzado de softwares de telefonía/centralita, herramientas CRM, sistemas de gestión hotelera (PMS como Opera, SAP) y Office 365., • Nivel de español nativo o bilingüe. Nivel de inglés avanzado (C1 - C2). Se valorarán positivamente otros idiomas de mercados clave (Francés, Alemán, Italiano)., • Liderazgo Transversal e Inteligencia Emocional., • Orientación a Resultados y Venta., • Capacidad Organizativa y Multipropósito., • Comunicación y Asertividad. ¿Cuáles serán tus beneficios? • Oportunidades de crecimiento profesional y liderazgo dentro de una marca global líder., • Descuentos del 35% en F&B y 50% en los activos hoteleros de Selenta Group., • Entrada/saluda flexible con jornada intensiva los viernes y prefestivos., • 23 días vacaciones laborables anuales., • Formato de trabajo hibrido: 1 día de teletrabajo a la semana., • Ticket restaurant como beneficio social., • Plan de retribución flexible (transporte, guardería, formaciones)., • Salario alineado a la experiencia aportada al puesto., • Contratación indefinida e incorporación inmediata. En SELENTA GROUP creemos firmemente en la igualdad como un principio fundamental que impulsa nuestro éxito y fortalece nuestra cultura empresarial. Estamos comprometidos con la creación de un entorno de trabajo inclusivo y equitativo donde cada persona trabajadora tenga acceso por igual a oportunidades de desarrollo y crecimiento, independientemente de su origen, género, raza, orientación sexual, religión, capacidad especial o cualquier otra característica personal. xcskxlj Sus datos serán tratados en régimen de corresponsabilidad por las entidades de GRUPO SELENTA, con la finalidad de gestionar su participación en procesos de selección, y futuras vacantes. Para obtener más información sobre el tratamiento de sus datos y sobre como ejercitar sus derechos puede consultar nuestra Política de Privacidad en nuestra página web.

Our client is a well-established international company and European market leader, providing innovative and sustainable packaging , table-setting , and dining solutions to the hospitality and food service industry. Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado. With a strong international presence and a commitment to quality, customer experience, and sustainability, they are currently looking for a Customer Service Operations Specialist to join their Customer Care team in Sant Cugat del Vallès (Barcelona) on a full-time temporary contract. This is a fantastic opportunity for a customer-oriented professional who enjoys working in an international environment, managing customer relationships, coordinating orders, and collaborating closely with multiple departments to ensure a seamless customer experience. Your responsibilities • Manage customer orders from entry to delivery, ensuring accuracy and timely processing, • Maintain and update customer information within the ERP system, • Act as the main point of contact for customers, providing excellent service and support, • Respond to customer inquiries regarding products, deliveries, orders, and account-related matters, • Monitor stock availability, delivery timelines, and order status to proactively manage customer expectations, • Collaborate closely with Sales, Logistics, Finance, and Supply Chain teams to ensure smooth operations, • Recommend alternative products and solutions when facing stock shortages or delivery constraints, • Manage customer complaints, claims, and service-related issues, ensuring prompt resolution, • Support payment follow-up activities together with internal finance teams, • Ensure customer records and account information remain accurate and up to date, • Provide operational support to field sales teams and assist with customer-related administrative processes, • Contribute to delivering an exceptional customer experience while maintaining high service standards Ideal profile • Full working proficiency in Italian and English, • Previous experience in Customer Service, Customer Operations, Order Management, Sales Support, or a similar role, • Strong organisational and multitasking skills, • Excellent attention to detail and commitment to quality, • Strong communication and relationship-building abilities, • Team-oriented mindset with the ability to collaborate across multiple departments, • Good knowledge of Microsoft Office, particularly Excel, • Proactive, solution-oriented, and customer-focused attitude, • Ability to thrive in a fast-paced and international business environment, • Experience working with SAP or other ERP systems would be highly valued What's on offer • Temporary contract, • Compensation: Up to €28,000 gross annual salary, depending on your experience and the value you bring to the position, • Full-time (40h) employment, • Office-based position in Sant Cugat del Vallès, • Opportunity to join a leading international organisation with a strong European presence, • Collaborative, supportive, and multicultural working environment, • Valuable experience within a structured corporate environment, • Work for a company committed to innovation, quality, and sustainability Our recruitment process • Step 1: 30-Minutes Video Interview with the Recruiter, • Step 2: Interview with the Hiring Manager, • Step 3: Final Interview and Offer At Babel Profiles, we believe in talent beyond labels. xcskxlj This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

En Reig Jofre creemos que cada interacción con nuestros clientes es una oportunidad para generar confianza y aportar valor. Por ello, buscamos incorporar un/a Customer Service Specialist que quiera formar parte de un entorno dinámico, colaborativo y orientado a la excelencia. No espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta oportunidad. Su misión principal será la de garantizar una gestión eficiente y proactiva de las necesidades de los clientes, asegurando una experiencia excelente a través de una comunicación fluida, una resolución ágil de incidencias y una coordinación efectiva con los diferentes departamentos de la compañía. Si disfrutas trabajando en contacto con clientes, tienes alta capacidad de organización y te motiva ofrecer un servicio de calidad, queremos conocerte. Funciones • Atender y dar soporte a clientes y consultores comerciales por teléfono y correo electrónico., • Gestionar consultas, incidencias, reclamaciones y solicitudes, asegurando una resolución eficaz y un seguimiento adecuado., • Tramitar y realizar el seguimiento de pedidos, garantizando la correcta gestión administrativa., • Gestionar procesos de facturación y documentación asociada., • Registrar y actualizar la información en los sistemas corporativos., • Colaborar con los diferentes departamentos para asegurar una atención al cliente excelente y el cumplimiento de los niveles de servicio establecidos. Aptitudes y experiencia requeridas: • Ciclo Formativo de Grado Superior, Diplomatura o Grado., • Se valorará formación adicional en Administración o áreas afines., • Valorable experiencia con herramientas como Navision y/o SAP., • Experiencia trabajando con herramientas de ticketing, preferiblemente Salesforce., • Nivel alto de catalán y castellano., • Capacidad de organización, planificación, resolución y dotes de trabajo en equipo con las distintas áreas operativas de la organización., • Experiencia en departamento de atención al cliente (mínimo 3 años) realizando tareas similares a las descritas., • Valorable experiencia en sector farmacéutico. Nosotros ofrecemos: • Salario competitivo en función de la capacidad y experiencia del candidato, • Horario de lunes a viernes de 08:00 a 17:00, • Disponibilidad para trabajar algunos festivos no nacionales., • Contrato indefinido., • Plan de compensación flexible (seguro médico, ticket transporte, guardería, formación...)., • Formar parte de una empresa líder en el sector farmacéutico. xcskxlj Si cumples con los requisitos y quieres involucrarte en un nuevo reto profesional, no lo dudes ¡Apúntate!

Disfrutar de noches de hotel gratis: con el Programa de referenciados de Grupo Hotusa, recompensamos las recomendaciones que se transforman en contrataciones. Bienvenid@ a Grupo Hotusa, La Industria de la Felicidad. Grupo Hotusa es un conjunto de empresas del sector turístico-hotelero internacional

Experience the power of a game-changing career Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. Ready to ditch the ordinary and embrace the extraordinary? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise associated with applications specific to individual customers. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are proficient or bilingual in French plus an advanced level of English, • Have good disposition to work in a customer service environment, • Have customer care skills – ability to listen to and understand the customers' need, • Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: • Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role. What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full time contract: Monday to Friday 9:00 to 18:00, • Salary 19,623 euros gross/year + up to 1.200 euros gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xbhjioe All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

El Centro Tecnológico del Notariado, constituido en 2002 por el Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país. Participarás en la elaboración de informes, tanto a nivel de usuario como a nivel corpor

ADMINISTRATIVO COMERCIAL CON ATENCIÓN AL CLIENTE (F/M/X).

Buscamos un/a Customer Service con Danés o Noruego. Tus principales funciones serán • : Coordinar y planificar el mantenimiento correctivo para grandes marca, • s.Gestionar al personal técnico y los recursos materiales necesarios, asegurando el cumplimiento de los contrato, • s.Elaborar informes internos sobre las actuaciones realizadas y registrará correctamente la información en nuestras bases de datos y programa, • s.Dirigir a los operarios técnicos, coordinándose con las marca, • s.Controlar que se cumplan las especificaciones técnicas definidas en los contratos de mantenimient o. Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. ¿Qué ofrecem • os? Estabilidad laboral y posibilidad de crecimie, • nto.Retribución flexible basada en tus necesida, • des.Descuento en seguro médico priv, • ado.Horario laboral de 8-9h a 17, • -18hJornada completa de lunes a vier nes. Requisitos mín • imos: Muy valorable certificado discap, • acidadNivel alto en sueco o en, • danésExperiencia en atención al c, • lienteGestión de incide, • ncias. xcskxlj Persona proactiva, metódica, resolutiva y dinámica.

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air, and logistics solutions. Descubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta oportunidad desplazándose hacia abajo ahora. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. More information: our office in Barcelona, we are looking for a: Customer Service Professional (f/m/d) in Spain and reporting to the Customer Care Supervisor. THE ROLE AND MISSION: • Coordinate internally and/or respond to customer queries related to shipment, • Monitor shipment according to customer status and track and trace upon delivery, • Maintain daily, weekly and monthly reports/dashboards to stakeholders, • Participate to the promotion of relevant products or services when talking to customers, • Contact customers and manage/ coordinate system modifications when needed, • Give guidelines and support booking or VIP/Special desk teams on all topics (process, dispute, customer profiles, etc.) if applicable SKILLS: • Customer knowledge, • Knowledge of the legal and/ or regulatory frame, • Knowledge of commercial policy and offers, • Customer service/ user support, • Hygiene, safety and environment rules, • Booking, • Commercial relation, • Customer invoicing, • English & Portuguese, • Software / IT Applications OUR VALUES: CMA CGM Group is proud to define itself as a family business built on strong human values. • Excellence, • Exemplarity, • Imagination, • Boldness CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. xbhjioe Join us and discover a world of opportunities.

Gerente de Customer Service para Iberia, responsable de optimizar el servicio, mejorar procesos, liderar un equipo y asegurar la satisfacción del cliente. Requiere experiencia en gestión y manejo de SAP.

Contrato TEMPORAL (hasta enero).

Hola Consultores, S.L somos una empresa especializada en la provisión de Servicios TIC e Ingeniería para la gestión empresarial. Trabajamos diseñando soluciones a medida de las necesidades de nuestros clientes. ¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. Somos una empresa 2.0 innovadora donde las personas son muy importantes para nosotros. La ética, transparencia, imparcialidad e independencia forman parte de nuestra filosofía. Only residents in (BARCELONA, Spain) We are excited to announce an opening for the position of Customer Response Agent.¡, (not Call Center Agent) in a Company Airline. We are looking for the following profiles • SPANISH / ENGLISH + ITALIAN Responsibilities: • Provide timely and proactive information in case of any disruption during daily operations., • Offer solutions and assistance to customers affected by external factors such as weather conditions, volcanic eruptions, bird strikes, strikes, and other operational challenges., • Proactively offer airport alternatives for potential overbooking situations and assist with hotel bookings, new flight tickets, meals, ground transport, and other customer needs., • Make courtesy calls to customers with special needs and monitor sensitive cases., • Maintain a high level of professionalism and empathy while addressing customer concerns and needs., • Collaborate closely with other departments, including Operations, Customer Service, and Ground Services, to ensure a smooth customer experience and quick issue resolution., • Act as a liaison between customers and relevant internal teams to facilitate seamless communication and problem-solving., • Use the company's CRM system to document interactions, update customer profiles, and track issue resolution., • Perform cost control for all actions taken., • Handle administrative tasks such as:, • Proactive management of booking issues., • Creating and sending passenger certificates or communications after operational disruptions or delays., • Supporting the finance department with fraud and chargeback management. Requirements: • Previous experience in a customer service role, preferably in the aviation industry., • Excellent communication skills, both verbal and written, with a strong command of the English language., • Proficiency in Italian is required., • Ability to stay calm and composed in high-pressure situations and effectively manage customer expectations., • Quick learning ability with a strong focus on customer satisfaction., • Strong problem-solving and decision-making abilities., • Proficiency in using customer service software, CRM systems, and other relevant tools., • Flexibility to work in shifts, including nights, weekends, and holidays., • A passion for delivering exceptional customer service and going above and beyond to meet customer needs. El salario son 22.000€ brutos al año (Dependiendo de los idiomas hablados), por 40 horas semanales, incluyendo la turnicidad, la nocturnidad y el trabajo en fines de semana/festivos en el salario. xsgfvud ¡Únete a nuestro equipo! ¡En Hola Consultores apostamos por ti!

Buscamos a aquellas candidaturas que nos ayuden a impulsar la salud bucodental de forma sostenible independientemente de la raza, sexo, la identidad de género, la orientación sexual, la etnia, la religión, la discapacidad, la nacionalidad o la edad. En Proclinic Group somos líderes del sector de

Teleoperador/a (call center agent).

En este puesto, será responsable de brindar un servicio al cliente excepcional mediante la gestión de consultas de los clientes, resolución de problemas y apoyo a las funciones administrativas del departamento de servicio al cliente. Esto incluirá responder correos electrónicos, llamadas o cons

Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV.Estamos ampliando nuestro equipo comercial con la figura de National Account Manager de Grandes Cuentas de Servicios de RRHH en la zona de Barcelona.Este puest

Teleoperador/a (call center agent).

Tienes experiencia en cocina, colectividades, restauración, hoteles o comedores? Buscas estabilidad laboral y la posibilidad de trabajar cerca de tu domicilio? POR QUÉ TRABAJAR CON NOSOTROS? ? Posibilidad de asignación en centros cercanos a tu lugar de residencia. Servir los platos en la cadena d

Teleoperador/a (call center agent).

En ARPA Legal seguimos creciendo y buscamos incorporar una persona para nuestro equipo de atención al cliente y admisión de nuevos casos. Se valorará experiencia previa en despachos profesionales, sector legal, seguros, recursos humanos o atención al cliente.

La persona seleccionada será responsable del control operativo del servicio, la gestión de los equipos y recursos, y del correcto cumplimiento de los contratos, asegurando la calidad, la seguridad y la eficiencia económica de las operaciones. En GBI Paprec , buscamos un/a J efe/a de servicio para

Realizar funciones de limpieza en utensilios, maquinaria, vajilla y de todas las zonas de cocina que le correspondan según planning de limpieza 6. Realizar las funciones de planificación, organización y control de todas las tareas de auxiliar de limpieza con iniciativa y responsabilidad 2.

Somos un despacho especializado en Derecho Laboral y Seguridad Social, enfocado principalmente en accidentes laborales, despidos e incapacidades permanentes. Si te gusta ayudar a las personas, tienes habilidades comerciales y quieres desarrollarte en un entorno profesional con impacto real en la vid

Teleoperador/a (call center agent).