Operations Coordinator
5 days ago
Adeje
🌟 Not a Problem-Reporter? Join us - we Need a Problem-Solver! 🚀 About Us We are a rapidly expanding PropTech & TravelTech start-up operating at the forefront of the digital transformation of the Short-Term Rental industry. Our team of 10 operates internationally with active listings in: 🇪🇸 Tenerife | 🇪🇸 Alicante | 🇩🇪 Leipzig | 🇦🇹 Vienna | 🇺🇾 Montevideo | 🇺🇾 Punta del Este We leverage cutting-edge technology to deliver seamless operations and exceptional guest experiences across our portfolio. Our tech ecosystem includes: ⚙️ Guesty (core PMS) 🤖 AI & ChatGPT-powered communication automations 🧹 Breezeway for housekeeping, maintenance & inventory coordination 📊 Real-time digital dashboards & continuously evolving automation tools If you're passionate about hospitality AND technology, you’ll love it here. 🌟 The Role We’re looking for a hands-on, highly dynamic Guest Experience & STR Operations Coordinator to help us elevate guest satisfaction and daily operations across our South Tenerife portfolio (currently ~40 properties). Perfect for someone who: ✔️ Has hotel Rooms Division or related operational experience ✔️ Loves solving problems independently ✔️ Thrives in high-energy, tech-driven environments ✔️ Wants to grow with an international company 🛎️ What You’ll Do 🎯 Guest Experience • Communicate with guests utilizing AI, • Resolve operational issues quickly and professionally, • Manage cleaning schedules, property readiness, and checklists via Breezeway, • Conduct on-site quality inspections, • Log, prioritize, and coordinate repair work, • Track and manage consumables, amenities, and linens, • Operate daily in Guesty, Breezeway, automation tools, and AI systems, • Participate in 1 weekend per month MOD standby, • Handle escalated operational issues (standby shifts included in compensation) ✔️ What We’re Looking For • Experience in Rooms Division, Front Office, Housekeeping coordination, or similar, • Fluent Spanish & English, • Tech-savvy and comfortable using PMS, operational apps, automation & AI tools, • Strong stress resistance and multitasking skills, • Excellent communication and organizational abilities, • Driver’s license, • Flexibility for dynamic working schedules and MOD shifts 💶 Remuneration & Benefits Benefits: ✨ Competitive salary ✨ Flexible working time ✨ Modern digital-first work environment ✨ Discounts on company-managed accommodations ✨ Career development & training opportunities ✨ Growth potential within an expanding international group ✨ Work equipment provided ✨ Supportive multicultural and innovation-driven team 🌍 Why Join Us? • Be part of a fast-growing international company leading the digital transformation of the STR industry, • Work with a highly motivated, diverse, and technology-forward team, • Grow your career in a company where innovation and impact are part of daily life
