Xiaomi Spain Graduate Program
hace 4 días
Madrid
About the job Xiaomi Spain has several vacancies for fresh graduates! You can join as intern first and will have chance to get official offer after the internship! Graduation Period: From 1st Aug 2025 to 31st Dec 2026 Language skills: Spanish and English. If you can speak Chinese would be a plus. Store Retail Category Responsibilities： • Promote and represent the Xiaomi brand with enthusiasm. Greet and assist customers with product inquiries, demonstrating in-depth knowledge of Xiaomi products., • Provide excellent customer service to ensure a pleasant shopping experience., • Understand customer needs and recommend suitable products to satisfy their requirements., • Process transactions, including cash or card payments, accurately and efficiently., • Assist with inventory management, including restocking shelves and organizing product displays., • Maintain cleanliness and orderliness of the store., • Keep up-to-date with the latest product features and promotions. Channel Retail Category Responsibilities: • Oversee retail strategy planning, goal setting, implementation, and business results., • Coordinate retail management across business units (e.g., category & store operations) to standardize outputs and empower/supervise frontline teams., • Collaborate with GTM and Marketing teams to establish an integrated process. Break down sales goals into retail objectives and tactical plans, guiding and monitoring implementation., • Deeply understand the retail landscape. Adapt strategies locally, help set and break down goals, formulate implementation strategies, and provide tailored methods and best practices., • Oversee and follow up on the entire retail launch process. Monitor retail operations, gather data, conduct analysis, and generate reports. Sales Category Responsibilities: • Expand market business, develop effective promotion plans, and achieve sales targets;, • Build trust with major customer wholesalers/retailers;, • Gain a deep understanding of the needs and requirements of major customers, with a focus on smartphones;, • Continuously propose solutions that meet their goals and expand relationships with existing customers;, • Track and analyze sales data from wholesalers/retailers; Marketing Category Requirements: • Monitor campaign performance, using analytics to identify key indicators and trends., • Manage customer (key user) relationships, implementing strategies for higher satisfaction and loyalty., • Monitor spend and campaign budgets closely, conduct competitor analysis, and formulate competitive strategies., • Track social media trends, gather insights, and actively engage with user feedback across all platforms., • Manage product-related projects, overseeing the entire process from concept to launch., • Draft and edit product marketing content, ad copy, mobile notifications, etc., focusing on persuasive messaging., • Prepare detailed promotional presentations and assist in planning and hosting marketing events. Product Operations Category Responsibilities: • Set smartphone/AIoT sales strategies, ensure product launch prep; manage quarterly and long-term business plans., • Support product category sales & margin targets. Drive product portfolio decisions, define market opportunities, and develop launch & lifecycle strategies. Integrate strategy, planning, and P&L into daily work., • Conduct market/competitive/industry analysis. Analyze data for business & promo planning. Run simulations for program cost forecasts., • Assist in commercial talks, ensure channel readiness, and manage product sell-in/sell-out/sell-through. Manage distributors and channel partnerships., • Collaborate cross-functionally with product, marketing, finance, sales, and supply chain teams to boost local business growth. E-commerce Category Requirements: • Oversee ___'s e-commerce sales strategy, operations, product offerings, and seasonal promotions. Based on an understanding of Xiaomi products and portfolio, update product info, design marketing campaigns, and plan e-commerce operations., • Engage all relevant stakeholders in end-to-end project management for successful product launches or marketing campaigns., • Understand local market trends, consumer behavior by analyzing user and campaign data. Continuously optimize campaigns and enhance sales and operation strategies., • Leverage online and offline resources to boost ___ brand awareness, promote online shopping, and drive user acquisition., • Generate insightful reports. Present data and suggestions to sales leaders on branding and operations when needed. Supply Chain Category Requirements: • Manage localization projects, drive full-category direct supply transition to meet localized business goals., • Liaise with key accounts for demand forecasting, order & inventory management, ensuring accurate and timely PO delivery., • Support GTM and retail teams in full-category direct-to-store delivery and new retail initiatives; manage local warehouse inventory., • Collaborate with logistics and warehousing teams for accurate and on-time customer order delivery, resolving issues., • Boost operational efficiency by managing rework, inventory transfers, and local warehouse operations. Optimize delivery KPIs via monitoring and improvement. Sales Management Category Requirements: • Work closely with the sales team to understand different channels and business needs. Oversee front-line goal execution, warn risks, and use KPIs for business goals., • Guide distributors in identifying potential customers and collaborate with HQ to resolve market challenges in local markets. Implement sales policies and assist overseas sales in customer communication., • Understand customers' requirements for smartphones and AIoT products, gather competitor info, and follow up with targets., • Manage channel risks, build key-account system, and set up risk early-warning mechanisms., • Coordinate with internal departments, handle business related matters like contracts and logistics, and ensure business operation and sales targets. After-Sales Service Category Responsibilities: • Support service manager in managing authorized repair center relationships, ensuring quality and efficiency standards are met, and conduct regular service center audits., • Handle escalated customer complaints, communicate with customer service teams for timely issue resolution., • Collaborate with other departments to develop, execute aftersales promotional projects, and coordinate with service providers, followed by post-project audits., • Generate regular aftersales performance reports covering customer satisfaction, service turnaround times, and cost efficiency., • Analyze data to identify trends, support data-driven decisions, and present findings and recommendations to service manager. Product & Technology Category Responsibilities: • Manage the overall process of technical acceptance for international carriers and provide professional technical support. Collaborate with sales, GTM, and other departments to achieve product launch and sales targets., • Maintain strong relationships with partners and customers, and coordinate and organize operator technical workshops., • Identify customer needs and pain points related to technology and requirements and provide tailored solutions., • Lead innovation initiatives, conduct in-depth industry analysis, and produce regular reports on emerging trends., • Conduct efficient market research, demand collection, and industry trend forecasting to enhance product experience and delivery quality.
