Engineer - Systems Engineering
hace 16 días
Madrid
At Cognizant Netcentric, we build memorable digital experiences for the world’s leading brands. We are a global community of 1,500+ Adobe experts , combining startup agility with the scale and stability of a global organization. We’re looking for a System Engineer with a strong customer-first mindset to ensure reliable, secure, and high-performing platforms. You’ll act as a Netcentric ambassador, handling complex issues, supporting cloud-based environments, and delivering an excellent customer support experience. This role is not fully remote . Act as a senior escalation point for complex system, infrastructure, and platform issues Ensure high availability, stability, and performance of customer-facing environments Provide expert-level support across Linux/Unix systems , cloud platforms, and web infrastructure Troubleshoot and resolve incidents related to networking, DNS, SSL/TLS, and security Operate and support cloud environments (AWS / Azure), including monitoring and cost awareness Support and improve CI/CD pipelines and deployment processes Work with CDNs, load balancers, web servers, and dispatchers to optimize traffic and performance Maintain clear documentation, runbooks, and incident reports using tools like JIRA Support on-call or urgent production issues when required Mentor junior engineers and contribute to knowledge sharing across the team Senior background in System Engineering, System Administration, or Technical Support Strong Unix/Linux expertise and command-line skills Solid understanding of networking, DNS, and security best practices Good understanding of web infrastructure , including web servers, dispatchers, and load balancing Hands-on exposure to cloud platforms (AWS preferred) Scripting skills (Bash, Python, or Perl) Experience with JIRA , Git, and CI/CD tooling Fluent English and EU work eligibility Availability to work onsite in Madrid (3 days/week) Adobe Experience Manager (AEM) knowledge or certification CI/CD tools (Jenkins, Maven) CDN platforms (Akamai, Fastly, CloudFront, Imperva) Cloud certifications and/or previous Tech Lead experience Permanent contract ~Flexible working hours ~ Private health insurance ~ WFH monthly expenses compensation ~ Adobe certification ~ Tax-free benefits (ticket restaurant, kindergarten and transport) ~ We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.