Sales Assistant
hace 11 horas
la Roca del Vallès
About Philipp Plein: Philipp Plein is an international luxury brand known for its bold style, creative energy, and strong brand identity. With a global presence, the brand delivers a premium retail experience where product excellence, outstanding service, and strong client relationships are key. Your mission: As a Sales Assistant in our flagship store, you will be a brand ambassador, delivering an outstanding luxury customer experience, building long-term relationships with local and international clients, and contributing to the overall store performance. Key responsibilities: • Deliver exceptional customer service and a personalized luxury experience., • Achieve individual and team targets (sales, UPT, ATV, conversion, etc.)., • Acquire, retain, and follow up with clients through CRM (clienteling)., • Master the sales ceremony: product storytelling, styling, cross-selling., • Maintain high standards in visual merchandising, tidiness, replenishment, and product care., • Support stock deliveries, inventory control, and daily operational tasks., • Contribute to a positive, proactive, service-driven team environment. Must-have requirements: • Minimum 3 years of sales experience (premium/luxury retail preferred)., • Fluent English (mandatory)., • Strong customer focus, excellent communication skills, proactive attitude., • Comfortable working with targets and high standards. Nice to have: • Flagship / high international traffic experience., • CRM/clienteling experience., • Additional languages (French, Italian, Arabic, Russian, etc.). We offer: • The opportunity to join an international luxury brand., • A dynamic, high-standard environment focused on service excellence., • Training, development and growth opportunities., • Compensation aligned with experience. How to apply: • Apply with your updated CV. (Optional: add a short note about your premium customer service and sales experience.) Send your cv: e.keszthelyi@plein.com