Quality Assurance Officer
2 days ago
Honiton
We are seeking a proactive Quality Assurance Officer to support and enhance quality standards across the organisation. Reporting to the Operations Director, you will help maintain compliance with ISO 9001:2015, ISO 14001:2015, and industry best practice, ensuring our products, services, and processes consistently meet high standards. A key part of the role is managing Calibration and Equipment Maintenance records, ensuring all tools and equipment are serviced and calibrated within required timeframes. Key Responsibilities • Support the development and implementation of QA policies and procedures in line with ISO 9001, ISO 14001, Achillies UVDB, and ConstructionLine Gold requirements., • Carry out audits, inspections, and tests to identify risks and improvement opportunities., • Analyse quality data, recommending corrective and preventive actions where required., • Maintain accurate documentation including test results, audits, and non‑conformance reports., • Collaborate with teams across engineering, projects, and service operations., • Provide training on quality standards and procedures., • Investigate customer complaints and support timely resolution. Calibration & Equipment Maintenance • Maintain accurate calibration and equipment maintenance records., • Ensure all measurement tools and equipment are serviced and calibrated on schedule. Supplier Quality • Manage the supplier approval process and maintain the Quality Audit Plan., • Support supplier performance monitoring and development activities. About You • Knowledge of ISO 9001 & ISO 14001 (Achillies UVDB/ConstructionLine Gold desirable)., • Understanding of calibration processes and quality measurement equipment., • Strong communication and analytical skills., • Excellent attention to detail and problem‑solving capability., • Competent IT skills, including MS Word and Excel (SAP B1 desirable).
Peter K.Active 7 years ago