Passenger Assistant
2 months ago
Mitcham
About Us... Tri Phoenix Ltd offers accessible home-to-school transportation services for individuals who cannot use public transport. Our services strictly adhere to full passenger vehicle operator's license regulations. Duties & Responsibilities : Support the driver as needed to ensure passengers' safety and comfort. · Aid passengers during boarding and disembarking, especially those with disabilities, following Health and Safety guidelines. · Supervise passengers while in transit and take responsibility for their well-being on board. · Communicate with passengers and clients in a patient, informative, and respectful manner. · Report any delays or incidents in accordance with depot procedures. · Maintain the security of the allocated vehicle during use. · Properly utilize all communication equipment to ensure the service runs safely, smoothly, and efficiently.
About You... · Possess a solid understanding of disabilities. · Capable of delivering service with patience and a calm demeanor. · Able to work well in a team and independently with confidence and initiative. · Excellent verbal and written communication skills. · Strong attention to detail, ensuring accurate record-keeping. The Role... · covering both morning and afternoon transport on a split-shift basis. · Term-time employment only. · No work required during school holidays, although overtime opportunities may arise and will be compensated in addition to your regular earnings. · Salary payments are made biweekly/Monthly. · Automatic enrolment in our pension scheme after three months of service.