Complete HGV Solutions Ltd

Night Hotel Receptionist – 0 Hours The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Have knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written - Be extremely knowledgeable regarding the company services, standards & products. - Be commercially and financially astute. - Provide exceptional customer service and unforgettable experience. To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.

Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experience with the role in a 5 Hotel would be ideal although not a must. The receptionist will be working on-site 5 days a week, managing reservation reservations (check-in & check-out), calls, and emails always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regard to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Plan and coordinate work schedules for the team. Assign daily tasks, delegate responsibilities effectively, and monitor progress. Advise and oversee the handling of all business correspondence, including customer enquiries, complaints, and inter-departmental communications. Maintain accurate records relating to vehicle accounts, rentals, sales, customer feedback, and performance data. Ensure internal procedures, especially those related to rental policy issuance, insurance documentation, and vehicle endorsements, are correctly followed. Organise and manage the office’s physical and digital resources. Collaborate with the team to process new client registrations and help implement promotional campaigns. Provide day-to-day leadership to administrative and customer service staff.

Days: Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time: - 09/10:00 –17/18:00 and Saturday 11:00 – 17:00 Salary: £23,000 – £25,000 (Plus generous target based bonus potential) This is a full time, fully office-based role We are seeking an experience, reliable and organised Administration Assistant to join our busy, fast paced environment. You will play a crucial role by making sure our current tenants renew their tenancy contacts, checking their viability and ensure all administration details are finalised in time. If you think this could be you then we would love to hear from you! Requirements: − Send renewal invitation to tenants from the 3 months to contract expiration date and at the last 45 days before contract end date, call tenants or re-sending frequent reminders during this time, weekly and daily towards the end of tenancy. − Negotiate with tenants regarding the rent and length and prepare the renewal contracts, send via Docusign. − Update the tenancy on the system according to the renewal information for purpose of other departments. − Prepare the section 21 notice and other notice documents and send to tenants by the required method − Renewal Rent increases will require tenant finance checks again to ensure tenant details are still correct and confirmation of new room prices within the remit of the renewal process bracket and within the overall room pricing. − Check client’s correspondence and confirm what clients wish not to continue and wish to renew, volume is dependent on the season. − Check historic and current payment be behaviour of tenants to ascertain if they are good renewal candidates. − Checking the customer service email, respond to most urgent tenant complaints giving a response time frame and what department will be getting back to them. − Inform correct department and person of the issues reported − Classify complaints and issues reported and follow up and present the results to Finance department management, on a monthly basis. − Carry on following Right to Rent checks − Liaise with accounts, property management, admin and when relevant Sales Director and Sales Manager. Skills required: − Very good command of English written and oral, a good communicator. − Proven experience in an administrative and sales role is beneficial. − Good with Word, Excel, very good at calculations, strong attention to detail and accuracy. − Great organisational and time management skills, able to prioritise, flexible and adapt to changing priorities and deadlines. − Able to build rapport with colleagues, work proactively, with minimal supervision and positive attitude. We offer our employee the following benefits: − Fresh fruit available each day − Regular paid for eye sight test − Staff Benefits-Discounts scheme − Additional annual leave and SSP top up pay accrual with length of service − 1 day off on your birthday and 1 wellness day off per year − Summer and Winter Company party with closure between Christmas to New Year

🌟 Voted the Happiest Place to Work in Hospitality (2025) — and we’re just getting started. At Amplify Guest Services, we believe joy is the most powerful first impression. Whether it’s at the front desk or behind the scenes, we create moments that make people feel truly seen, supported, and valued. If you’re all about service, energy, and people — we want you on our team. 👋 What’s the Role? We’re looking for a Receptionist to be the heartbeat of our front-of-house. You’ll manage guest arrivals, room bookings, and day-to-day operations with a calm, confident presence. 🧭 Your day-to-day will include: - Greeting guests and making them feel instantly welcome - Managing meeting room bookings and guest logistics - Handling inboxes, calls, and queries smoothly - Work closely with teams to support events and shared spaces - Staying one step ahead and solving problems on the fly - Building great relationships and bringing energy to every day ✔️ You’ll Thrive Here If You: - Are naturally proactive, curious, and solutions-focused - Stay organised and juggle multiple tasks with confidence - Love making people smile - Are confident using Microsoft Office and digital tools - Have hospitality, reception, or customer experience background (bonus!) - See a queue forming - and step in to fix it before anyone asks - Think three steps ahead - whether it’s managing bookings seamlessly or greeting a guest by name before they even introduce themselves - Love both people and process - thriving on service and structure 🎁 Perks That Matter: - Private medical – feel your best, inside and out - YuLife rewards – perks for wellbeing, from day one - Pension + life cover – peace of mind for the future - Referral perks – great people bring great people - Grow as you go – we support learning on the job, with room to develop your strengths - People-first culture – be yourself, belong, thrive 🫶 We hug our people so they can hug our clients — that’s the Amplify way. 🎉 Let’s Do This If this sounds like your kind of place, we’d love to hear from you. Send over your CV and a short message - no formal cover letter needed, just a glimpse of your personality!

Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. - The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Job Opening: Receptionist-Morning shifts Full-time: Between 3-4 shifts per week. 9.30AM -18.00PM Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team. Responsibilities: -Opening the venue -Answering phone calls for daily enquires -Taking bookings and payments over the phone -Keeping the work place tidy and clean -Checking the rooms/systems/ reporting any issues -Keeping a close connection with the managers about the good functioning of the place -Setting up the bar and reception for service. Be able to serve drinks, coctails,etc training will be givin. -Welcoming and taking costumers to rooms, accommodating them by showing how to work the karaoke system and serving drinks. Qualifications: Previous experience in hospitality or entertainment preferred. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Written and verbal communication skills. Customer service. Familiarity with Microsoft Office. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. Proficient in basic computer applications and POS systems What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! . Experience in admin is valued, also some basic knowledge of bar is required but full training will be provided! 18+ and advanced English is a must. If you are a dedicated individual passionate about karaoke and providing exceptional customer service, apply now to be part of our dynamic team!

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.