MENTORA

Position: Full-time, Permanent We are seeking a dedicated and highly organized Family Assistant / House Manager to oversee the day-to-day operations of a HNW family household. This role is crucial for ensuring the smooth running of the family home and meeting all household and family requirements. The ideal candidate will possess strong property management skills, an excellent work ethic, and the ability to manage various tasks simultaneously while maintaining a professional demeanor. Key Responsibilities: - Ensure that the family home is fully functional, comfortable, and operational at all times. - Manage and maintain all services and utilities, ensuring that heating, plumbing, and other essential systems are operational. - Liaise with utility suppliers to handle contracts, and any issues with services. - Oversee the domestic staff, including cleaners, chefs, and other personnel, ensuring that their work meets the highest standards. - Organize and manage daily family requirements, handling ad hoc requests, and overseeing household supplies. - Supervise and maintain the property’s general upkeep, including gardens and external areas. - Ensure the property’s security protocols are in place and followed. - Act as the point of contact for vendors, contractors, and service providers, managing any repairs, maintenance, or installation projects. - Coordinate with other staff (e.g., personal assistants, nannies) to ensure the smooth running of all family operations. Job Requirements: Minimum of 2 years of experience as a Family Assistant, House Manager, or in Property Management. - Exceptional organizational and time management skills. - Strong attention to detail and ability to anticipate needs. - Excellent verbal and written communication skills. - Experience managing and supervising domestic staff. - Ability to handle sensitive information with discretion and confidentiality. - Proactive, solution-oriented mindset with the ability to think on your feet. - Flexibility to work on a varied schedule as required. - Ability to maintain a calm and professional demeanor in all situations. ** To Apply:** Please submit your full CV detailing relevant experience. Applications without a full CV will not be considered. We look forward to hearing from you!

Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.

The Role As General Manager, you will oversee all aspects of daily operations, leading by example to deliver an exceptional guest experience. You will be responsible for ensuring operational excellence, financial performance, and team development while upholding the brand’s high standards. Key Responsibilities •Provide leadership and day-to-day oversight across front and back of house •Recruit, train, and motivate a high-performing, engaged team •Maintain exceptional standards of guest service and operational efficiency •Oversee inventory management, cost controls, and rotas •Ensure compliance with all food safety, health, and safety regulations •Collaborate with senior leadership to implement brand initiatives and support business growth Requirements •Proven experience in a senior management role within a high-volume hospitality environment •Strong leadership and interpersonal skills with a passion for team development •A commitment to service excellence and guest satisfaction •Commercial acumen with experience managing budgets and KPIs •Excellent organisational and problem-solving abilities Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.

We are looking for a motivated and experienced assistant manager to job and lead our team in our stylish, food focused pub. As the successful assistant manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic and driven to continue the success of the pub and play a pivotal role in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us

Let Us Take You Somewhere… Join Us as Shift Manager / Supervisor – Somewhere Café, Harrods, London We are looking for a passionate and driven Shift Manager / Supervisor to join the front-of-house leadership team at Somewhere Café in Harrods, Knightsbridge. In this key role, you’ll help lead day-to-day operations, support and inspire the FOH team, and ensure a seamless, high-quality guest experience at every service. About Somewhere... Somewhere Café is not just a place to eat—it’s a destination. Inspired by travel, culture, and connection, we serve vibrant Mediterranean-inspired dishes in a warm and stylish setting. We’re proud to create experiences that are welcoming, memorable, and full of flavour. Life at Somewhere Café... At Somewhere Café, we believe hospitality is a journey—one that’s powered by passion, purpose, and people. Every shift is an opportunity to bring energy, create memorable moments, and grow together as a team. Our core values guide everything we do: - Master the Craft – We pay attention to detail, uphold service standards, and lead by example. - Stronger Together – We support each other, communicate clearly, and celebrate success as a team. - Bring the Energy – We lead with positivity, enthusiasm, and a guest-first mindset. What We’re Looking For: - Experience as a Shift Manager or Supervisor in a high-end, fast-paced restaurant - A natural leader who thrives in service and enjoys coaching others - Confident communicator who can lead pre-shift briefings and guide the team with clarity - Strong understanding of guest experience and ability to handle guest feedback calmly and professionally - Organised, solutions-focused, and adaptable during busy service periods - A genuine interest in people, food, and hospitality - Knowledge of Mediterranean dining or international cuisine (desirable but not essential) What We Offer: We believe in creating a culture where our people can thrive. In return for your leadership and commitment, we offer: - World-class training and leadership development - A healthy work-life balance and supportive team culture - Career progression opportunities within our international restaurant group - Long-service recognition and performance incentives - Family-style meals during every shift - Staff discounts at Harrods and across our restaurant group - Opportunities to grow within a brand that celebrates hospitality and creativity Lead the Journey! If you’re a motivated and service-driven leader ready to take the next step in your hospitality career, we’d love to hear from you. Apply today and become part of the Somewhere Café experience at Harrods, London.

About the job Company Description We are currently looking for an experienced Guest Service Manager to join us at The Hoxton, Southwark The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups Qualifications What we’re looking for… Hotel or leisure related experience in a similar role If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Guest Relations The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

About the job JUNIOR REVENUE MANAGER - OVERVIEW Do you have a passion for hospitality and a knack for numbers? Are you eager to learn the dynamic world of revenue management? Generator is looking for a motivated and analytical Junior Revenue Manager to join our team! In this role, you'll support our revenue strategy, analyse market trends, and help us optimise pricing and occupancy across our vibrant properties. This is a full time, office-based position offering an exciting opportunity to develop your skills in a fast-paced, international environment and contribute to the success of a leading hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants an awesome Junior Revenue Manager for our Generator HQ, based out of the WeWork in Hammersmith offering sate of the art facilities and amenities. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. NUTS AND BOLTS OF THE JOB Work closely with the Revenue Management team, General Managers, Sales and Reservation teams of the cluster you are looking after Analyse trends in data to develop winning revenue management strategies and outperform your competitive set Maximise total revenue of the property through business mix optimisation and rate manipulation Provide ongoing insight about revenue performance of your cluster to all stakeholders Forecast demand per market segment for your cluster and provide supporting commentary to the management Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan Manage the overbooking strategies for your cluster to maximise occupancy levels Monitor and control all functions of the revenue management system and the accuracy of the reporting solution Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business Be commercially savvy in exploring new distribution channels and technology partners for Generator Take the initiative to proactively adapt strategy and tactics in changing market conditions Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Highly organised, creative and forward-thinking problem solver Inquisitive, logical and objective in your approach to systems setup Knowledgeable of revenue management theory A strong and clear communicator to all levels of the business Resilient, determined, driven and inspired to achieve challenging targets An optimistic, independent self-starter with a knack for identifying business opportunities Willing and able to travel internationally You must be eligible to work in the UK to be considered for this role YOUR ROCK STAR EXPERIENCE At least 1 year of experience in hospitality revenue management Knowledgeable of the global travel and accommodation market Fluent in English. Other languages will be appreciated Outstanding time management & ability to work under pressure Excellent written and verbal communication skills Familiar with a range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!) Welcome to the World of Awesome HQ Benefits! ?✨ Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break! Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost! Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime. Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! ? Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good! Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally! Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens. Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered! Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority! Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding! Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here! Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels! Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most. Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better! Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup! Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey! Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down! Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! ?? Welcome to a workplace where benefits aren't just perks—they're a way of life! ? #WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions, get in touch! Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Revenue Management Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.

📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £31,000 – £39,000 per year + Performance Bonus 🗓 Expected Start Date: 05/06/2025 **Olive Base** (in partnership with Fireaway) is a Pizzeria, delivering authentic Italian-style pizzas with a modern twist. We are committed to providing high-quality food, exceptional customer service, and a welcoming environment for both customers and staff. With a focus on efficiency, teamwork, and continuous improvement, we strive to create a dynamic workplace where employees can grow and thrive. **Key Responsibilities:** - Oversee the day-to-day running of the restaurant. - Make sure the atmosphere is friendly for staff and customers. - Plan staff schedules and ensure enough team members are on shift. - Hire, train, and support staff in food prep and service. - Check how staff are performing and help them improve. - Keep food quality high and control costs and prices. - Keep track of stock and order supplies as needed. - Work with the director to boost sales and improve service. **Requirements:** - Strong leadership and communication skills. - Good understanding of food safety and hygiene rules. - Able to stay organised and handle busy times well. - A hospitality or business qualification. **🌟 What We Offer:** - Competitive salary (£31,000 – £39,000) + performance-based bonus - UK Skilled Worker visa sponsorship (if applicable) - Company pension - Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

GAZETTE RESTAURANTS GROUP - Battersea branch Our company incorporates 6 restaurants and a vibrant catering operations, we are currently recruiting Assistant managers for our Battersea venue. If you love hospitality as much as we do and if a new challenge is what you are looking for then we would like to hear from you. We are looking for committed and hands-on individuals, willing to provide the best of their skills and contribute to the growth of the company and their team. Experience in a supervisor role is essential for the position as you will have to ensure the smooth running of operations in the restaurant. Duties to include: service supervision, hands on service, potential bartending duties, delivery reception, cleaning duties ad hoc You need to be eligible to work in the UK.