Front of House Team Member
2 days ago
London
We are looking for a dynamic and reliable Front of House team member to join our French artisan bakery (Muswell Hill & Holloway Road) We are looking for someone who understands hospitality, cares about detail, and wants to be part of a growing independent business. Boulangerie Pierre Alix is a family-run French artisan bakery with two shops in North London. We bake on site (Muswell Hill) with traditional methods, and we care deeply about quality, atmosphere and customer experience. Your role You will: • Deliver warm, attentive and efficient customer service, • Manage coffee service to a high standard, • Maintain a clean and organised shop floor, • Follow opening and closing procedures with precision, • Actively contribute to the energy and atmosphere of the shop We are looking for someone able to work independently, take responsibility and support the team during busy services. We are especially interested in candidates who bring at least ONE of the following additional strengths: ✨ French-speaking (to support our brand identity and French clientele) ✨ Comfortable with social media, especially Instagram (creating simple content, stories, behind-the-scenes moments) ✨ Strong sales instinct and natural upselling ability (someone who genuinely enjoys selling and increasing basket size) What we are looking for • Punctual and reliable, • Calm under pressure, • Attention to detail, • Positive team attitude, • Genuine interest in artisan food and hospitality, • Ability to handle busy weekend service, • Experience in coffee and hospitality is preferred.