Insurance Sales Executive
hace 24 días
Isleworth
Household & Residential Landlord Account Handler Salary: £35,000 – £40,000 (DOE) Hours: Monday–Friday, 8:30am–5:30pm Location: Isleworth Job Type: Full-time, Permanent About the Company An award-winning, independent insurance brokerage established in 1972 is looking to expand its team. With access to Lloyd’s of London and long-standing relationships with clients and insurers, this family-run business is known for its expertise, personal service, and supportive team culture. The Role As a Household & Residential Landlord Account Handler, you will manage a portfolio of valued clients, providing high-quality support across: • Policy administration, • Renewals, • New business opportunities, • Mid-term adjustments, • Day-to-day account management, • Handling general queries and resolving coverage issues Key Responsibilities • Manage Household and Residential Landlord policies, • Process renewals, MTAs, endorsements and documentation, • Handle claims queries and liaise with insurers, • Identify opportunities for new business and policy improvements, • Provide clear, professional communication to clients, • Ensure compliance with FCA, GDPR and internal procedures Skills & Experience • Experience within Household insurance (including bedroom-rated and HNW), • Understanding of Residential Landlord policies, • Knowledge of underwriting terms and policy wording, • Ability to explain complex information in a simple and clear way, • Excellent client communication skills (email and phone), • Strong organisation and attention to detail, • Able to work well independently and as part of a team IT Skills • Confident with standard PC systems, • Good working knowledge of Microsoft Word & Excel, • Experience using insurer platforms (Open GI/MISYS desirable), • Accurate data entry skills Benefits • 28 days holiday, • Pension, • Learning & development support, • Onsite parking, • Supportive, long-standing team