Mazlum London Limited

Ofertas sugeridas de otras empresas

• THAMES 360

  

  IT Sales Executive / Account Manager

  hace 14 días

  London

  IT Sales Executive / Account Manager?? London, W3 | £37,000 - £45,000 + Bonus Are you an ambitious sales professional ready to take your IT career to the next level? Do you thrive in a fast-paced, target-driven environment where your efforts directly impact your success? If so, this could be the perfect next move. Our client is an award-winning international provider of IT and AV rental solutions, trusted by a wide range of corporate clients. As the business continues to grow, they’re looking for a Sales Executive / Account Manager to join their team in London. You’ll be responsible for generating new business and developing long-term relationships with clients. Working from the office, you'll focus on closing sales over the phone, while also attending occasional client meetings to strengthen relationships and support account growth. What You’ll Need: * At least 2 years of phone-based sales experience, ideally with one employer * A proven track record of hitting targets and closing deals * Confidence engaging with decision-makers at all levels * High IT literacy and attention to detail in admin * Self-motivation, strong organisation, and a customer-focused attitude If you’re enthusiastic, results-oriented, and ready to grow with a high-performing team, apply today and take the next step in your sales career.

• Social Care Locums

  

  Personal Advisor and Youth Worker with Immediate Start

  hace 27 días

  London

  We are currently looking for Personal Advisors and Youth Workers to work within Local Authority Childrens/Leaving Care Teams. To apply for this role you must have: • Experience working within Youth Services, ideally within a statutory setting., • Able to start work immediately. For anymore information, please contact Jade at Social Care Locums.

• MillsHill Recruitment Limited

  

  IT Account Manager - Managed Services

  hace 6 días

  London

  IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

• Diverse Recruitment Group

  

  Personal Advisor

  hace 28 días

  London

  Location: London Purpose of Role: To that young people who have left care make a successful transition from childhood into adulthood. Personal Advisers are responsible for delivering a high-quality service to young people who were formerly accommodated. The role is to ensure good outcomes for young people over the age of 18 and to ensure that their life chances are enhanced. The Personal Adviser will provide support, advice and assistance to enable young people to maximise education, training, work and accommodation opportunities. Key competencies required: • To work with care leavers with multiple and complex needs, including (but not limited to) social exclusion, poor education attainment, vulnerability to exploitation including CSE and gang involvement, sexually harmful behaviour, anti-social behaviour, substance misuse, poor mental health and unstable family relationships. To write reports (e.g. Pathway Plans inclusive of Needs Assessments), maintain up to date paper and computer records and attend any meetings in relation to young people to whom you are providing or have provided a service. * To arrange and chair Personal Educational Plan for statutory school age young people. * To motivate and engage young people in developing and implementing pathway plans, ensuring that young people make use of the services provided. * To work in co-operation with a range of statutory and voluntary sector agencies and professionals to ensure the effective co-ordination and provision of services to young people. To advocate on behalf of young people and liaise with other agencies and professionals, in relation to their accommodation, health, employment, training, immigration and other relevant issues. * To keep social workers and managers informed when a care leaver could be at risk of harm to themselves or others or where more comprehensive assessment of need or more support is indicated. To monitor the welfare of children and young people, including in regards to child protection and safeguarding issues and to contribute to plans of action resulting in attendance at Child Protection Conferences and Core Group meetings etc. * To carry out assessments of independent living skills and to support young people to develop a comprehensive range of practical and emotional skills to equip them to live more independently. If this is something you'll be interested in then please apply

• Penguin Recruitment Ltd

  

  Water Hygiene Account Manager

  hace 28 días

  London

  Account Manager - Water Hygiene Equipment Sales Salary: £45,000-£53,000 basic (DOE) + car allowance + commission + bonusLocation: London & South East (field-based) A well-established water hygiene and compliance business is recruiting an experienced Account Manager to join its equipment sales division. This Account Manager role focuses on managing existing client relationships while driving new water hygiene equipment sales across London and the South East. As an Account Manager, you will work closely with M&E consultants, contractors, and project teams to promote and supply water hygiene solutions. You will be responsible for securing product specifications, managing opportunities through the sales cycle, and converting projects into orders. Strong relationship management and technical understanding are key to success in this Account Manager position. Key responsibilities include: • Managing and growing an existing client base as an Account Manager, • Developing new water hygiene sales opportunities, • Securing specifications and progressing projects to site, • Attending client meetings and delivering presentations, • Negotiating commercial terms while protecting margins, • Liaising with internal engineering and operations teams, • Minimum 5 years' experience as an Account Manager or in business development, • Background in water hygiene, construction, M&E, or building services Apply now or contact Mollie Caswell at Penguin Recruitment for more information.

• AWD online

  

  First Line Support Engineer / IT Service Desk Technician

  hace 12 días

  London

  First Line Support Engineer / IT Service Desk Technician Join a forward-thinking managed services organisation as a 1st Line IT Support Engineer delivering IT support, troubleshooting and cloud computing solutions. This hybrid role offers exposure to Microsoft Azure, cybersecurity and digital transformation projects. If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer / IT Service Desk Technician to join a dynamic managed services environment supporting a diverse client base across corporate IT and cloud computing platforms. As a First Line Support Engineer / IT Service Desk Technician you will provide 1st line technical support, troubleshooting Windows and macOS systems, managing user accounts and contributing to cybersecurity best practice. You will work within ITIL-aligned service desk processes. The organisation is seeking a motivated First Line Support Engineer / IT Service Desk Technician who thrives in a fast-paced IT support setting, enjoys continuous learning and is keen to develop Microsoft Azure, Modern Desktop and Intune expertise. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the First Line Support Engineer / IT Service Desk Technician include: • 1st Line Support: Act as the initial point of contact for IT helpdesk queries, logging, categorising and prioritising incidents, • Technical Troubleshooting: Diagnose and resolve issues across desktops, laptops, mobile devices and operating systems including Windows and macOS, • User Account Administration: Manage password resets, account updates and multi-factor authentication via Active Directory and Azure AD, • Hardware and Software Setup: Install, configure and maintain hardware, applications and business systems, • Service Desk Documentation: Maintain accurate records within ticketing systems and contribute to knowledge base articles, • Customer Service Delivery: Provide clear, jargon-free communication and timely updates to end users, • Continuous Improvement: Identify recurring issues and support service improvement and process optimisation initiatives, • Professional Development: Engage in Microsoft certification training including Azure, Intune and Modern Desktop CANDIDATE REQUIREMENTS • Previous experience in IT support, IT helpdesk or technical support within a managed services or corporate IT environment, • Experience with troubleshooting Windows and macOS operating systems, • Familiarity with ITIL processes and service desk best practice, • Experience with Active Directory and Azure AD user administration, • Microsoft certifications such as AZ-900, MS-900 or SC-900, or willingness to achieve them, • Strong communication skills with the ability to explain technical concepts clearly, • Ability to prioritise workloads and manage incidents in a fast-paced environment, • A proactive approach with a passion for cloud technologies, cybersecurity and continuous learning BENEFITS • Learning and development opportunities including Microsoft certifications and internal and external training, • Career progression opportunities, • 21 days holiday increasing after 3 years of service plus public holidays and Birthday off, • Private healthcare after probation, • 40% off gym membership, • Great pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Central location, next to a famous food market, • A friendly, inclusive, sustainable work environment, • Regular social events (tech-infused minigolf and darts, pool, and more!), • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14439 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

• vertex-it-solutions

  

  IT Account Manager

  hace 5 días

  London

  Account Manager – Managed Services (MSP) A top-ranked European Managed Service Provider is hiring an experienced Account Manager to join its growing team. This is a client-facing role focused on building trusted, long-term partnerships with mid-market and high-growth businesses. The Role You will act as the main advocate for your clients — managing relationships, providing strategic and technical guidance, and identifying opportunities to grow and protect recurring revenue. You’ll work closely with pre-sales, delivery, marketing, and procurement teams to ensure excellent service and client satisfaction. Key Responsibilities • Manage and grow relationships with key client stakeholders, • Provide consultative advice on IT, infrastructure, and cybersecurity solutions, • Drive renewals, upsell/cross-sell opportunities, and revenue growth, • Act as the client voice internally, improving service delivery and processes, • Support compliance initiatives (Cyber Essentials, GDPR, risk registers), • Proven B2B Account Manager or Client Services experience, • Must have MSP experience, • Confident communicator with strong presentation and stakeholder skills, • Commercially minded, comfortable with pricing and contracts, • Proactive, organised, and customer-focused, • Work with a leading European MSP delivering 24/7 global services, • Strong focus on professional development, training, and career growth

• JOB SWITCH LTD

  

  Customer Service Team Leader

  hace 10 días

  London

  Role Purpose Customer Service Team Leader This role exists to help Haringey Council to serve its customers well. This will be achieved within a specific service area including face to face (including but not limited to Customer Service Centres), digital, telephones, and service development. Main Responsibilities Customer Service Team Leader • To manage a team across the core activities of the service with a focus on delivering a high level of customer service and performance and staff management., • To specialise in one of the following areas: Customer Service Centres (face to face), Digital Contact Centre (including but not restricted to telephones, social media, inboxes and digital processing)., • To support and deputise for Customer Service Manager, and to represent the service at internal and external meetings, as required, • To provide comprehensive advice and be able to deal with complex, contentious or technical enquiries., • To ensure the provision of high quality, professional customer facing services and improved service outcomes., • To respond effectively and accurately to routine enquiries in accordance with procedures., • To assist in the delivery of various service functions in accordance with priorities and service demand., • To demonstrate flexibility and adaptability in the drive towards change and the improvement of processes., • To comply with statute, legislation, discretionary powers, council standing orders, council policies and codes or standards of conducts., • Response to complaints and feedback to staff following investigations as appropriate, • To participate in the drafting of reports on behalf of CS Management as required, • To work on service wide projects and initiatives, including the design and development of Service-related policies and strategies., • To act as key leading resource in responding to Members Enquiries, FOI and formal Customer Complaints Key activities, • The key activities for this role include but are not limited to:, • To act as an escalation point for complex customer enquiries;, • To keep a good understanding of services, working closely with internal and Service-related subject matter experts., • To monitor handling time and use of solutions to achieve excellence in Customer Satisfaction through the pursuing of first-time contact resolution., • To own improvement initiatives aimed at demand reduction and the achievement of significant shift towards digital channels and transactions., • To work across the wider Customer Experience Team and service areas in the continuous reviews of avoidable contacts and the ongoing reduction of our cost to serve. Knowledge, Qualifications, Skills and Experience Customer Service Team Leader • Customer Service Team Leader a high knowledge of relevant legislation, best practice and customer contact procedures., • Have a high knowledge and experience of concepts, principles and practices gained through experience and development in a specific field (face to face, digital, social media, telephones, and development)., • Experience of managing and motivating teams of staff in a busy environment., • Experience of setting own and team priorities in line with agreed targets, managing workloads according to service needs., • Customer Service Team Leader Able to work under pressure with competing priorities., • High standard of written and verbal communications skills., • Good IT skills required to operate in a front-line customer services and office environment such as MSOffice, • Customer Service Team Leader Being creative and innovative on an ongoing basis, • Dealing with a range of complex matters that can have significant impactions for the Service, employees or partner organisations.