Zapp - Quick Commerce Ltd

Job Summary We are looking for an experienced and dynamic Store Manager to lead our luxury gift and lifestyle store located in Westfield Shopping Centre. Our store offers a carefully curated selection of products that reflect a refined lifestyle, including handmade soaps, natural candles, elegant towels, home textiles, wellness products, and thoughtfully selected gifts. The ideal candidate will have proven experience in retail management, a passion for high-quality products, and the ability to motivate and guide a team to deliver an exceptional customer experience in a boutique environment. Responsibilities • Oversee daily store operations to ensure smooth and efficient performance., • Lead, train, and motivate the sales team to achieve individual and store sales targets., • Maintain the store’s visual and operational standards in line with the brand’s luxury concept., • Ensure excellent customer service by setting high standards and leading by example., • Monitor sales performance, analyse results, and implement strategies to maximise profitability., • Manage inventory, stock levels, and product displays effectively., • Handle customer feedback and resolve issues promptly and professionally., • Coordinate with management and suppliers to ensure timely product replenishment and promotions., • Prepare reports on sales, staff performance, and operational needs. Requirements / Skills • Proven experience as a Store Manager or Assistant Manager in the retail, gift, lifestyle, or home décor sector., • Strong leadership and team management skills., • Fluent in spoken English (required)., • Excellent communication and interpersonal skills., • Strong focus on customer satisfaction and long-term client relationships., • Organised, detail-oriented, and able to multitask effectively., • Non-smoker., • Ability to work in a fast-paced, customer-focused environment while maintaining a positive attitude. Work Location Westfield Shopping Centre - Shepherd's Bush

About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Store Manager to lead day-to-day operations and build our local family-friendly presence. Key Responsibilities -⁠ ⁠Lead and motivate a small team -⁠ ⁠Ensure excellent customer service and maintain high product presentation standards -⁠ ⁠Manage daily store operations: inventory control, cash handling, ordering, and supplier coordination -⁠ ⁠Oversee cafe operations -⁠ ⁠Drive sales and local marketing initiatives; achieve financial targets -⁠ ⁠Maintain brand standards and deliver a premium guest experience -⁠ ⁠Report to regional management and implement company policies and promotions Requirements -⁠ ⁠Proven retail and hospitality management experience -⁠ ⁠Strong leadership, communication and customer service skills -⁠ ⁠Solid understanding of stock management, POS systems, and basic P&L responsibility -⁠ ⁠Passion for premium food and attention to detail -⁠ ⁠Experience planning events or workshops is a plus -⁠ ⁠Eligibility to work in the UK and flexibility for early mornings, weekends and public holidays What We Offer -⁠ ⁠Competitive salary and performance-based incentives -⁠ ⁠Staff discounts on chocolate items -⁠ ⁠Opportunity to shape and lead our flagship London store -⁠ ⁠Training, career development and a creative, supportive team We welcome applications from diverse backgrounds.

Let me take this opportunity to introduce TWG Tea to you. TWG Tea offers close to 1000 luxury teas from 45 different countries including countless exclusive teas, all hand blended in Singapore and has one of the largest selections in the world. We create daring and exclusive blends, using the most fragrant flowers and fruits from Europe, the most exotic spices, and only the finest, single estate teas from remote and mysterious regions of the world. Our experts travel across the globe, tasting countless teas in a rigorous quest for the rarest of teas. This relentless quest has also meant fruitful direct contact with planters, yielding some wonderful teas. We are looking for someone energetic ,customer/detail orientated and a massive Team player. Key Responsibilities: Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following the Company’s policies and SOP,s. Demonstrating and reflecting the glamorous, luxury Tea,s through customer service, attitude, personal grooming, dress code and behaviour Developing a detailed knowledge of the product including construction, materials, care and designin order to provide exceptional and knowledgeable customer service Participating in, and representing TWG Tea UK at all times and during promotional events and activities in particular Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets Actively ensuring merchandise presentation reflects VM standards and general tidiness and cleanliness of the boutique at all times Playing an active role in replenishing stock according to TWG tea UK procedures and policies Collaborate with the team in organizing the product in the stock room including participating in stock takes and helping to keep the stock room tidy and clean Attending and participating in all store meetings and training events as required ensuring good communication is maintained

If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. • Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only

Do you have a flair for customer service and a passion for style and tech? Just in Case is a fast-growing retailer of smartphone accessories with 100+ stores across the UK and EU — and we’re looking for energetic Sales Associates to bring our products to life in-store. What you’ll do: • Engage customers with confidence and a smile, • Recommend the right cases, screen protectors, and chargers, • Deliver expert product knowledge and advice, • Keep the store organised and welcoming, • Drive sales and help the team hit targets What we’re looking for: • Previous retail or customer service experience, • Strong communication and people skills, • A passion for fashion, style, or tech, • Team player with a positive, can-do attitude, • Reliable and detail-oriented Why join us: • Competitive pay + staff discounts + Sales Bonus Scheme, • Ongoing training and career growth, • Fun, supportive, and diverse team environment 📱 Apply now and help our customers complete their mobile look with confidence!

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: • Recruiting, training, supervising and appraising staff, • Managing budgets, • Maintaining statistical and financial records, • Dealing with customer queries and complaints, • Overseeing pricing and stock control, • Maximising profitability and setting/meeting sales targets, including motivating staff to do so, • Ensuring compliance with health and safety legislation, • Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.

Store Manager – Nonna Bakery (Central London) Nonna Bakery is expanding! We’re opening our second London store and are looking for an experienced Store Manager to lead our team and uphold the quality, warmth, and authenticity that define our Italian brand. You’ll oversee daily operations, manage staff, coordinate suppliers, control inventory and wastage, ensure top hygiene and cleaning standards, monitor sales performance, and prepare reports for management. You’ll be responsible for keeping the store running efficiently while maintaining excellent customer service and team morale. What we’re looking for: • Proven experience as a Store or Café Manager in the bakery, coffee shop, or restaurant industry., • Strong leadership, organizational, and problem-solving skills., • Knowledge of health and safety and food hygiene standards., • Efficient, flexible, and independent, with very high cleaning and operational standards., • Passion for authentic Italian food and culture., • Fluency in English; knowledge of Italian language and culture will be highly valued. If you’re a motivated, hands-on leader ready to grow with a fast-expanding Italian brand, we’d love to hear from you. 📍 Location: Central London 🕒 Full-time, 48 hours per week 💰 38k - 40k + performance bonuses 👉 Apply now and be part of Nonna Bakery’s next chapter!

We are looking, on behalf of one of our clients, for a polished and customer-focused Luxury Sales Professional to join their flagship Mayfair boutique. The successful candidate will be fluent in Arabic, passionate about luxury jewelry, and capable of creating personalized experiences for an international clientele, including VIP customers from the Middle East. Key Responsibilities • Deliver an exceptional client experience in line with luxury standards., • Build and maintain strong, long-term relationships with VIP clients., • Consistently achieve sales targets and contribute to store performance., • Ensure boutique presentation and visual merchandising reflect brand guidelines., • Participate in store events and activations to drive customer engagement., • Represent the brand with professionalism, elegance, and enthusiasm. Qualifications • Arabic speaker with excellent English communication skills., • Previous experience in luxury retail (jewelry, watches, or fashion preferred)., • Strong sales and clientele background, with VIP customer engagement experience., • Results-driven, proactive, and a strong team player., • Flexible availability for boutique retail hours, including weekends and holidays What's In It For You • Competitive salary package with monthly sales commissions., • Opportunity for career growth within a global luxury brand., • Prestigious Mayfair location serving elite international clientele., • Collaborative and multicultural team environment.