Store Manager - Whitechapel bagels limited - London

Location: Ham Yard, London Terms: Full-time (40 hours per week) Working Hours: Tuesday – Saturday, 9:45am – 6:15pm Flexibility for seasonal demand and occasional late-night shopping events is required. ABOUT THE ROLE We are looking for a highly motivated, enthusiastic and passionate Retail Assistant to join our Shop Kit Kemp store in Ham Yard, London. With excellent customer service experience and a warm, friendly personality, you will greet every client and ensure they receive a genuine 5-star experience while in the store. This is an exciting opportunity for a versatile individual who lives and breathes the Kit Kemp philosophy - championing British craftsmanship, exceptional interiors and uncompromising attention to detail. As the face of the brand, you will provide an intuitive and personalised experience for both store customers and hotel guests. You will be comfortable working both independently and as part of a team, maintaining impeccable standards at all times. We value proactive thinking and welcome ideas that help enhance our daily operations. RESPONSIBILITIES • Deliver a warm, intuitive and seamless 5-star customer experience, ensuring every customer feels welcomed, valued and well-informed., • Demonstrate exceptional knowledge across all Shop Kit Kemp retail categories, including:, • Furniture, Home accessories, Art, Gifting, Dining, Fragrance, Bath & body & Customisation services, • Actively drive retail performance by confidently recommending products, converting browsing into sales and supporting sales targets., • Manage furniture consultation bookings by coordinating with the Head Office team and ensuring the store is prepared for appointments., • Liaise closely with the Head Office team to support smooth daily operations, inventory checks and stock replenishment., • Coordinate with the Ham Yard Hotel team to ensure guest orders and requests are followed up promptly., • Maintain impeccable standards of cleanliness, presentation and organisation across both the shop floor and stock areas in line with visual merchandising guidelines., • Respond to customer telephone and email enquiries accurately and in line with company procedures., • Support the wider Retail and Creative teams with stock management, operational tasks, and other ad hoc duties. SKILLS YOU WILL BRING • Experience within a luxury retail, design or interiors environment is advantageous., • Strong customer service and communication skills with a passion for delivering exceptional experiences., • A genuine ambassador for the Kit Kemp brand and its unique products., • Excellent attention to detail, particularly regarding stock management, inventory control and visual presentation., • Strong organisational and time management skills., • Confidence in handling customer feedback and resolving complaints professionally with a solution-focused approach., • A positive, flexible and proactive attitude with excellent multitasking skills., • The ability to work effectively with minimal supervision while maintaining high standards., • A commitment to maintaining a safe working environment. WHAT WE OFFER • Annual salary of £27,500, • Access to Stream, our financial wellbeing app, allowing you to: Access earned wages before payday, Benefit from everyday savings, Receive real-time financial coaching, • Health Cash Plan, including contributions towards: Dental, Optical & Alternative and complementary therapies, • Discounts on: Cinema tickets, Gym memberships, Travel, Retailers& Restaurants, • Complimentary meals whilst on shift, • Referral bonus scheme, • Flexible scheduling with no split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season Ticket Loan, • Ongoing training and professional development, • Fully funded English language lessons, • Regular social events, team activities and fitness sessions, • Cycle to Work scheme, • Annual Long Service Awards, • One paid volunteering day each year, • Exclusive discounts at Design Hotels, staff sales, spa treatments and product perks, • And much more! Please Note This job description is intended as a guide to the general scope of the role. It is not intended to be exhaustive or restrictive. Duties may evolve over time to meet business needs, and this document may be updated accordingly.

Plan and implement retail operations and strategies to support the company’s commercial goals. Oversee the daily operations of the store, ensuring smooth, efficient and profitable business performance. Allocate duties, organise staff rotas and maintain appropriate staffing levels according to business requirements. Manage stock levels across groceries, meat, poultry, seafood, chilled and frozen products to meet customer demand. Monitor stock receiving, storage, rotation, replenishment and presentation to minimise waste and stock losses. Oversee store presentation, merchandising, product displays, pricing and promotional activities. Maintain high customer service standards and ensure enquiries, complaints and customer issues are handled professionally. Monitor cash-handling, till procedures and other financial controls to minimise discrepancies and losses.

About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for enthusiastic, customer-focused Retail team members to support the Concession Manager in delivering an outstanding customer experience while maintaining the highest standards of presentation, service and operational excellence. Key Responsibilities • Deliver exceptional customer service, creating a warm and memorable shopping experience., • Share your knowledge of our handcrafted chocolates, helping customers choose products and gifts with confidence., • Support the Line Manager with the day-to-day tasks, • Handle customer enquiries, feedback and any concerns professionally and efficiently., • Ensure the area is beautifully presented at all times, maintaining high visual merchandising standards., • Monitor stock levels, replenish displays and assist with stock deliveries and inventory counts., • Operate the till and process transactions accurately using the POS system., • Ensure company policies, food safety standards and Selfridges operating procedures are followed at all times., • Assist with opening and closing procedures and maintain a clean, organised and welcoming concession. Requirements • Previous experience in premium retail, hospitality or food retail., • Excellent communication and interpersonal skills., • A genuine passion for premium food, gifting and delivering exceptional customer experiences., • Positive, proactive and reliable, with excellent attention to detail., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Generous staff discount on Chococo products., • The opportunity to be part of our exciting launch within one of the UK's most prestigious department stores., • Comprehensive training and ongoing development., • A supportive, passionate team dedicated to delivering an exceptional customer experience. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

Oversee the day-to-day operation of the shop to ensure smooth and efficient running. Support sales staff in assisting customers with product selection and purchases. Monitor sales performance and staff productivity, implementing corrective actions where necessary to improve operational outcomes. Handle customer enquiries, complaints, exchanges, and refunds professionally, ensuring a consistently high level of customer satisfaction. Collaborate with management and suppliers to resolve operational challenges, manage stock availability, address customer issues, and coordinate merchandising requirements. Report on sales performance, staffing, inventory, and operational issues to management.

Do you have experience worked in a supermarket convenience store? Looking for male staff only How long is your experience? Are you able to handle long? Hour shift? Night time minimum 10 hours? Where do you live?we are looking for reliable and hard-working staff to join our team at Nisa Local super store Duties include stocking shelves, keeping the store clean and organized, arranging fruits and vegetables, and pricing products. Applicants must have at least 5 years of supermarket experience. Referance required , If you are interested, please contact us for more details.

Job Title: Front of House Team Member We are seeking a friendly, reliable, and enthusiastic Front of House Team Member to join our busy Thai restaurant. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is passionate about delivering excellent customer service. Essential Requirements • Previous experience working in a restaurant, café, bar, or similar hospitality environment, • Confident and professional customer service skills, • Ability to work efficiently during busy service periods, • Good communication and teamwork skills, • Strong attention to detail, • Basic understanding of food safety, hygiene, and allergen procedures, • Allergen Awareness Training, • Ability to accurately take customer orders and process payments, • Eligible to work in the UK Responsibilities • Welcome guests in a friendly and professional manner, • Take food and drink orders accurately, • Provide customers with information about the menu, ingredients, and allergens, • Serve food and drinks efficiently, • Process cash and card payments, • Prepare tables and maintain a clean and organised dining area, • Assist with opening and closing duties, • Monitor customer satisfaction and respond to requests promptly, • Work closely with the kitchen and management team during service, • Follow all food safety, hygiene, and allergen control procedures, • Support takeaway and delivery order preparation when required Desirable • Experience working in a busy, high-volume restaurant, • Expereince working in a bartender capacity and have fundamental knowledge on cocktails and drinks, • Knowledge of Thai food and ingredients, • Experience using a restaurant EPOS or till system, • Bar or drinks preparation experience, • Level 2 Food Safety & Hygiene Certificate, • Good English communication skills; speaking Thai is a plus, • Reliable, punctual, and available to work evenings and weekends We are looking for someone with a positive attitude who takes pride in creating a welcoming and enjoyable experience for every guest.