Customer service manager jobs in LondonCreate job alerts

Hours: 8:30am – 5:00pm with a 1 hour lunch Looking for a candidate to start end of March 2025 ** Key Responsibilities:** 1. Client & Customer Service: Build rapport with clients and maintain relationships, ensuring their satisfaction. Act as a primary point of contact for customer queries, resolving issues or escalating as necessary. Handle complaints independently, escalating to BCM if needed. ** 2. Operational Support:** Assist with the move-in/move-out process, including key management, checklists, and deposit returns. Handle reception duties as required, including answering calls, greeting visitors, managing post, and monitoring parking. Assist with administrative tasks, invoicing, stock management, and maintaining the entire filing system (online and in the office). ** 3. Building & Facility Management:** Ensure the offices are always prepared for viewings, meetings, or hotdesking. Monitor stock levels for kitchen and office supplies, keeping the facility well-stocked and maintained. Assist in health and safety procedures, such as fire drills and ensuring compliance with regulations. Ensure high standards of cleanliness and coordinate with cleaning teams. 4. Event & Meeting Room Support: Assist with booking and managing meeting rooms, ensuring they are set up, cleaned, and stocked as needed. Support with organizing networking events, ensuring attendance, set-up, and clean-up. 5. Sales & Marketing Support: Ensure the serviced office and meeting room spaces are advertised with accurate information on relevant platforms. Assist in promotional activities like sharing information with our marketing team. ** 6. General Admin and Reporting:** Provide regular updates on tasks, delays, and completed work. Assist BCM with invoicing, ensuring charges for additional services are accurately recorded. Run operational building updates, adhering to GDPR guidelines. ** 7. Compliance & Regulation:** Ensure the business complies with legal and regulatory requirements, such as anti-money laundering (AML) checks. Fill in accident/incident forms when needed and communicate any safety concerns to BCM. ** Required Skills & Experience:** Customer-Focused & Client Relations: Experience in a client-facing, customer-focused environment is essential, with the ability to build relationships and remain calm under pressure. Operational/Administrative Experience: Prior experience in managing daily office operations, particularly in the serviced office industry, would be beneficial. Communication Skills: Strong interpersonal and communication abilities to liaise effectively with clients, colleagues, and contractors. Organizational Skills: Ability to multitask, prioritize effectively, and maintain excellent time management. Problem-Solving & Adaptability: A proactive approach to solving issues with a flexible, 'can do' attitude. Technology Proficiency: Competent in Microsoft Office, particularly Outlook and Excel, to manage schedules, emails, and inventory. Teamwork & Independence: Ability to work well within a team but also take initiative and work independently when required. ** Ideal Candidate:** A service-oriented individual with experience in the serviced office industry or a similar customer-focused role. Highly organized with the ability to manage multiple tasks and meet deadlines in a fast-paced, dynamic environment. Flexible, willing to step into different roles when necessary, including covering reception duties or assisting the BCM with other operational needs.

About Us: STAKEHAUS is a vibrant and popular eatery located in the heart of Seven Dials Market. Known for our GREAT STEAKS and BANGING SIDES, we are seeking a dedicated and motivated Duty Manager to join our team and help us maintain our high standards and efficient operations. Key Responsibilities: As a team leader at STAKEHAUS, your day-to-day responsibilities will include cooperating closely with the General Manager, assisting with staff management, and fostering positive working relationships with the team. You will work with the manager and the supervisor to delegate daily tasks, address any arising issues promptly, and supervise staff to maintain high food standards. Ensuring company policies and procedures are followed, you will set a good example for the team. Your duties will also involve opening and/or closing the site, maintaining top health and safety standards, assisting with staff training, and handling customer queries efficiently. Additionally, you will record expenses and invoices, conduct delivery checks, perform pest control checks, and ensure proper stock rotation using the FIFO method. Stock Management: - conduct stock taking on Sunday nights or Monday mornings using the Market Man app. - Input and scan invoices on the Market Man app, ensuring they match deliveries received. - Order stock during the Manager's days off and thoroughly check deliveries to avoid shortages. Operational Support: - Assist the supervisor in the daily running of the kitchen by assigning tasks to staff and ensuring deep cleaning and general cleanliness. - Assist the supervisor to ensure smooth service, excellent customer service, and high food quality. - Send End-of-Day (EOD) reports, check all prep needed, and write a thorough list for the next day. - Communicate with KERB managers on the Manager’s days off regarding any problems or queries. What you need: - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work effectively under pressure and handle multiple tasks. - Proficiency with stock management systems, preferably Market Man. What We Offer: - Competitive salary and benefits. - A supportive and dynamic work environment. - A different sort of kitchen environment, open and in the mix - Opportunities for professional growth and development. - The chance to be a part of a passionate team dedicated to providing outstanding food and service.

At West Hampstead Dental Practice, we pride ourselves on delivering exceptional dental care in a friendly and professional environment. We are looking for a dedicated and personable Dental Receptionist to join our team and help create a welcoming and efficient experience for our patients. If you're a great communicator, organized, and have a passion for customer service, we'd love to hear from you! Key Responsibilities: Greet and check in patients, ensuring they feel welcome and at ease. Answer and direct phone calls, manage appointment bookings, and follow up with patients for reminders. Handle patient inquiries, both in person and via email, with professionalism and care. Maintain accurate patient records and update personal details as needed. Process patient payments and manage billing inquiries. Ensure the reception area is clean, organized, and stocked with necessary materials. Assist with other administrative duties such as filing, sorting mail, and managing office supplies. Coordinate with dental staff to ensure smooth patient flow throughout the day. Handle patient confidentiality and sensitive information with the utmost care in compliance with privacy regulations. Qualifications: Previous experience as a dental receptionist or in a customer service role preferred. Strong communication skills with a friendly, approachable demeanor. Proficiency in using office software (e.g., Microsoft Office, dental software programs). Ability to multitask and stay organized in a fast-paced environment. Knowledge of dental terminology and treatments is a plus, but not required. Excellent time-management and problem-solving skills. A positive attitude and a genuine passion for helping others. Benefits: Competitive salary. Opportunities for professional development and training. Friendly and supportive team environment. Company Pension We look forward to meeting you! West Hampstead Dental Clinic is an equal opportunity employer.

Trainee Dental Nurse Position – Immediate Start! Join Our Dental Practice Today! Are you eager to begin a rewarding career in dentistry? Our established dental practice is looking for a bilingual trainee dental nurse to join our friendly and experienced team. At our dental practice, we are dedicated to providing the best care and treatment for all dental needs. We invest in continuous professional development and use the latest materials and techniques to deliver high-quality dentistry. Our purpose-built practice is wheelchair accessible, ensuring a welcoming environment for all patients. We are fully compliant with CQC standards, reflecting our commitment to the highest standards of treatment and patient care. About the Role: Position: Permanent, full-time trainee dental nurse Schedule: Monday to Friday, 08:45 to 16:00 (no weekends) Benefits: - Comprehensive health insurance - Employee & Wellness Assistance programme - Recognition and rewards for your hard work - Paid holidays, sick leave, and birthday celebrations - Conveniently located near public transport Your Responsibilities: - Team Support: Assist dental professionals during examinations and procedures by passing instruments and providing suction. - Room Preparation: Maintain clean, well-stocked treatment rooms, ensuring they are ready for each patient. - Record Keeping: Keep accurate patient records, including medical history, treatment plans, and consent forms. - Customer Service: Address patient questions and concerns with patience and professionalism, ensuring a positive experience. - Sterilisation: Sterilise and maintain instruments and equipment, ensuring a clean treatment area. - Supply Management: Manage inventory and ensure a well-stocked supply of dental materials. - Appointment Coordination: Assist with managing patient schedules and follow-up appointments. Needs: - Enrolled or planning to enrol in the NEBDN dental nursing diploma - National Insurance Number - DBS Check - Proof of Hepatitis B vaccination (first dose accepted) - Preferred languages to speak Bosnian, Latvian, Albanian or Hungarian Apply Now! If you are passionate and ready to start your career in the dental field, apply for this exciting opportunity. Your journey to a fulfilling career in dental nursing begins here!

Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £33,000.00-£35,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)

Company Profile: Finclass Ltd is a family-run, independent catering butcher located in the heart of Central London. Since 1995, we have proudly supplied premium-quality meats to some of London’s most prestigious restaurants, top hotels, and clubs. Renowned for exceptional service and a dedication to sourcing the finest products, we’ve built strong, lasting relationships with some of the city’s top chefs. We are currently looking for a reliable and experienced delivery driver to join our team and uphold our reputation for excellence. Job Description: We are seeking a dependable, customer-focused delivery driver to transport meat orders to our esteemed clients across Central London and surrounding areas. The ideal candidate will have a strong work ethic, excellent driving skills, and a commitment to timely, professional service. Location: Our premises are based just south of Westminster Bridge, in Lambeth, SE1. Salary: Competitive, dependent on experience. Key Responsibilities: - Safely operate a company vehicle to deliver meat to catering clients in and around Central London. - Plan and follow the most efficient delivery routes. - Load and unload products with care to ensure quality is maintained. - Maintain accurate records of deliveries and customer interactions. - Communicate effectively with clients and team members to ensure a smooth delivery experience. - Collaborate with other drivers to ensure all customer orders are delivered on time. Requirements: - A clean, valid UK driving licence and excellent driving skills. - At least 2 years of experience in a similar role (preferred). - The ability to park the company-assigned van at home (for business use only). - A strong work ethic with a positive, can-do attitude. - Good time management and organizational skills. - Excellent communication and customer service abilities. - A presentable appearance and professional demeanour. - The physical ability to handle heavy lifting (loading/unloading goods). - A good command of English. - The right to work in the UK. - Immediate availability. Vehicle Maintenance: Drivers are responsible for ensuring the company van is kept clean, presentable, and in good working condition through regular maintenance checks. Working Hours: This is a full-time, permanent role requiring a minimum of 50 hours per week: Monday – Friday: 5:00 AM – 2:00 PM Saturday: 6:00 AM – 11:00 AM Flexibility may be required during busier times of the year. What we offer: - Holidays: 4 weeks annual leave plus bank holidays. - Bonus : Discretionary annual bonus. - Discounts: Staff discounts on premium-quality meat. - Pension : Company pension scheme. - Environment: A supportive and collaborative team culture. How to Apply: If you’re a reliable and hardworking driver ready to join a dynamic team, we’d love to hear from you! Finclass Ltd is an equal opportunity employer, committed to creating an inclusive environment for all employees.

We are looking for a passionate shop assistant / supervisor to join our family run business, with high sales skills ,who takes pride in promoting Italian food and able to drive sales with amazing customer service. full time position with weekend availability. the shop assistant/ supervisor is a personal customer advisor, he/she helps to choose the best products, takes care of keeping them always present on the shelf and takes care of the deli , rotisserie and morning prep with following all health and safety procedures and cleaning. the previous experience in this role is a plus but not a must! Italian and English fluent speaker and right to works is required.

We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits - Cycle to work scheme - Meals - Company pension scheme - Team events

Our popular local beauty salon in Brixton Hill SW2 is seeking experienced Beauty Therapist to join the team. Duties will include carrying out beauty treatments including waxing, manicures, pedicures, facials, lash and brow treatments and threading. Other duties will include managing bookings, payments and inventory, and general cleaning and maintenance of the beauty room. Candidates must have the right to work in the UK and hold the relevant qualifications (min. NVQ 2 Beauty Therapy or equivalent). You must be reliable and trustworthy, have exceptional customer service skills and live within a reasonable commutable distance. Full and part time positions are available. From £12 p.h plus commission and benefits. Apply with CV and cover note.

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The working hours: - Full-time position 42.5 hours a week on a rota basis - Hours ranging between 6am-8pm (Monday- Sunday) The responsibilities of the Barista are: - Prepare, serve coffee and beverages - Opening & Closing responsibilities - Taking orders and handling the till - Clearing tables and serving customers - Stock rotation & management - Customer order management The Experience & Qualifications required of our Barista are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Strong customer service experience - To work as an effective part of a team - Excellent communication skills - Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.

Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/35 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

Purpose of the Job: As a Team Member, your role is all about creating delightful moments for our customers. We want to hear from candidates who ooze passion, love to cook, are confident, charming & wear an easy smile with customers, and who want to be part of our exceptional new fresh pasta concept coming to Greenwich. If that sounds like you, we wanted to hear from you yesterday. So, as our Roman ancestors might have said, carpe diem. Show us your soul. What you will do at Pasta Evangelists: - Prepare & plate our fresh pasta dishes (and other edible delights) to our high standards that will delight customers. - Prepare orders for dine-in and delivery swiftly and accurately, ensuring a smooth and enjoyable experience for every guest. - Be a team player and bring positivity and warmth to the kitchen and wider store environment & colleagues you work with. - Welcome each customer with genuine warmth and enthusiasm. - Help customers explore our menu, offering personalised recommendations and answering any questions with passion. - Create a positive dining atmosphere by being attentive and proactive in meeting customers' needs. - Follow our treasured recipes and techniques to ensure every dish meets our high standards. - Keep your workspace clean, organised, and buzzing with energy. - Keep an eye on our ingredient supplies and let the assistant store manager know if we’re running low on anything essential. - Make sure the dining area is always inviting and immaculate. - Regularly clean and sanitise tables, chairs, and other surfaces to ensure a safe environment. - Follow all health and safety guidelines to keep both customers and colleagues safe. - Pitch in with cleaning tasks when needed. - Work closely with your teammates to ensure everything runs smoothly. - Take part in team meetings and training sessions, bringing your ideas and enthusiasm. - Support your colleagues, especially during busy times, and be willing to take on additional tasks as required. Who you are: - Experience in customer service or food service is a plus, but a passion for Italian cuisine is what truly matters. - Enthusiasm for learning about our menu and sharing that knowledge with customers. - Excellent communication and people skills. - Ability to thrive in a fast-paced environment and juggle multiple tasks with grace. - A positive attitude, reliability, and a strong sense of teamwork. - Flexibility to work various shifts, including evenings, weekends, and holidays. - Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it’s your zest for life that we are looking for. - … If you dream in pasta shapes, you're in the right place. What we can offer: - £12 per hour - Service Charge - Join a dynamic, fast-moving & diverse team - Regular team socials and pasta tastings - Free Pasta Evangelists products - Referral bonus Scheme - Cycle to work scheme - Development Opportunities - you can grow inside the business.

As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management. Both part-time and full-time will be considered. Other positions could be considered (ask for info).

The Breakfast Manager is responsible for overseeing the breakfast shift, managing staff, ensuring a high standard of food and service, and maintaining a clean and welcoming environment for guests. They are also responsible for inventory control, scheduling, and addressing guest needs or complaints promptly. Key Responsibilities: 1. Operational Management 2. Team Supervision 3. Guest Experience 4. Administrative Duties 5. Compliance Qualifications: Proven experience in food service management or a related role (preferably breakfast service). Knowledge of food preparation and health safety regulations. Strong leadership and communication skills. Ability to work early mornings and weekends. Problem-solving and multitasking abilities. Customer-service oriented mindset.

Japanese Yakitori Bar and restaurant , looking for waiter, head waiter, restaurant manager , bartender: strong customer services and communication. passion with food and drinks good and polite English Min 1 year experiences

📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!

About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

Job Purpose As a Barista you will play a key part in the success of the business by providing great customer service and championing Signorelli’s culture. Key duties and responsibilities As a Barista you will ensure the smooth run of the shop by: Maintaining high levels of customer service Guarantee accurate display of daily products (bread, cakes and pastries) Demonstrate product knowledge when asked by a customer Make beverage following Signorelli’s guidelines/recipes Look after the machinery and equipment in the shop Restocking fridge and food counters Maintain a professional approach, wear clean uniform and follow Signorelli’s guidelines of service Ensure your H&S records are up to date and communicate with the Store Manager if they are not Communicate any feedback from customers to the Store Manager and/or Supervisor Keep the shop clean and tidy during and after the shift Support team members with jobs needed throughout the day Person specification Highly motivated, passionate, reliable and friendly Have at least 1 year experience as a Barista Be supportive of an inclusive culture - recognising and valuing that difference is good! Excellent levels of personal hygiene Ability to multitask, effectively prioritize and with problem solving skills Flexible approach to work to meet the needs of the service Ability to adapt to change Willingness to undertake further training and development Level 2 Food Hygiene Safety Benefits Contracted hours: 35 - 40hours – Full Time (overtime is paid) Working Hours are between: 6am - 6pm Shift Pattern: Mon-Sun, any 5 consecutive days out of 7 What’s in it for you? Hourly rate up to £11.5 per hour depending on experience (monthly pay) Employee Discount 50% while on shift and 20% off orders and when you bring friends and family 29 days of holiday a year (full time) / part time pro rata Staff yoga Staff evenings out

Join Our Team at Koshari Street! Are you passionate about great food and exceptional customer service? Koshari Street, a modern and dynamic Egyptian street food restaurant, is expanding! We’re thrilled to announce that we’re hiring for our new shop opening in central London at the beginning of November. Join us and be part of an exciting journey! Why Work With Us? • Great Team Atmosphere:Become part of a family-oriented team that celebrates collaboration and support.• Growth Opportunities:As we expand, so do your career possibilities. We’re committed to helping our team members grow within the company.• Innovative Environment:Work in a fast-paced, modern setting that values creativity and passion for food. Key Responsibilities: • Greet and welcome customers with a friendly and professional demeanor, providing personalized assistance and recommendations.• Accurately take and input customer orders into our system, ensuring a seamless and enjoyable experience.• Prepare and heat food and beverages according to our quality standards and established recipes.• Ensure food safety and hygiene guidelines are consistently followed.• Efficiently manage till operations and process payments for each order.• Assist in opening and closing the store, including maintaining cleanliness and hygiene standards.• Prepare and package corporate orders for delivery with attention to detail. Desired Skills: • Strong hospitality skills with a focus on delivering exceptional customer service in English.• A positive attitude, enthusiasm, and a genuine passion for great food.• Ability to work effectively in a fast-paced environment. Position Details: • Pay Rate:£12–£13 per hour, plus bonuses linked to sales targets.• Full-time Position:Averaging 40 hours per week, Monday to Sunday.• Interviews:We’ll be holding interviews on Thursday—come prepared to showcase your passion and skills! If you’re ready to be part of an exciting and growing team, we want to hear from you! Apply now and join us at Koshari Street, where great food meets great people.

Job Summary: NEW OPENING! We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.

Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. We are looking for the right person to become the heart of the restaurant and be part of the Chez Antoinette family. This French Bistro located at the center of Victoria has developed a reputation through the years for its high quality service and offer. It has grown continuously and always managed to beat expectations, you could be the one to take it to the next level. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality yet simple product in a busy environment. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills ** **In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!