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About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We’re on the lookout for a Duty Manager to join our crew at Hyde London City. You will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required, on a 4 on 4 off shift pattern. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Room Division Management The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!
Azura London is seeking a Guest Relations & Restaurant Supervisor to ensure exceptional guest experiences while overseeing restaurant operations. This hands-on role combines guest relations and waitering duties, offering personalised service and supporting the smooth running of the restaurant & bar. Key Responsibilities: - Greet and assist guests, ensuring a personalised and seamless experience. - Address guest inquiries, requests, and concerns promptly, ensuring satisfaction. - Assist with waitering duties, including taking orders, serving food and beverages, and managing dining service flow. - Coordinate with restaurant staff and kitchen teams to ensure timely and high-quality service. - Build and maintain relationships with regular and VIP guests, anticipating their needs. - Support the General Manager in day-to-day operations, ensuring a high standard of service. Qualifications: - Previous experience in guest relations or waitering. - Strong communication and customer service skills. - Ability to multitask and work efficiently in a fast-paced environment. - Flexible and proactive approach to both guest relations and restaurant duties. Join Azura and contribute to delivering an outstanding experience for every guest, both in the restaurant and throughout their stay.
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge, Marylebone and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Supervisor will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £17 per hour
Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel
We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: Salary up to £14.20 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). Key Responsibilities: Leading the front of house team in delivering an excellent customer service. Training, coaching and developing the front of house team. Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? Experience running a fast-paced kitchen. Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood, opening in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be part of a successful team, we would love to hear from you. A Supervisor supports a General Manager by taking care of day-to-day activities. Their duties include hiring and training new team members, overseeing staff, and providing leadership. The main function of an Supervisor is to oversee staff, ensure that business operations run smoothly and handle escalated customer queries and grievances. In addition, takes over the duties and responsibilities of the General Manager in the event of their absence. Their typical day-to-day duties include: Evaluating employee performance and providing training and guidance as needed Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget Filling in for absent employees and assisting teams as needed to successfully complete projects Ensuring that employees follow company policies, as well as health and safety regulations Ensuring a high and consistent standard of customer service Initiating and driving marketing efforts and informing clients and employees about promotions Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions
BAO is looking for a supervisor for our new concept who is adept at multitasking and ready to handle different kinds of duties. The new concept is different from all BAO restaurants today, so we are building a squad of solid people to bring the new concept to the public! The primary focus of this role is to support your manager with the daily operations, including people, profit oversight, stock management and so on. You will act as the Manager’s trusted ally and the team’s reliable leader. In the Manager’s absence, you will oversee the operations and could be considered a strong candidate for future advancement. This role is very hands-on, where you’ll actively engage in multiple tasks and closely work with the tight-knit team, to ensure that all cleaning and operational standards are consistently met. Flexibility with your schedule may be required, including evenings and weekends. If you’d like to immerse yourself in a dynamic environment where your passion can truly shine, join the special journey of BAO’s new concept! Key Responsibilities - Be the Leader Looking after the team and customers, motivating and rewarding team members, and working together to bring BAO moments for our foodies. - Be the Thinker Think of a supervisor as the conductor of a busy orchestra, conducting the seamlessly teamwork to ensure each "player" is in the tune, keeping the rhythm or changing the pace when the situation calls for it. - Be the Detailer This should go without saying to people applying as the supervisor, this spreads further than just making nice food in BAO's way; from setting up after opening the door, through receiving and fulfilling every single order or request, to completing a thorough closedown while observing daily compliance checks. - Be the Waste Warrior Managing and minimising the waste, setting the targets to champion the best practice for BAO Sustainability The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Role Managing the day-to-day operations of the bars. Managing a team of bar staff and supervisors. Shift planning effectively to ensure all staff are happy and enthusiastic about work. Ensure that the team adheres to all H&S legislation and that all mandatory training is completed on time. Ensure correct stock management processes are constantly followed by the team. Person Specification Hold an Alcohol Personal Licence Confident, enthusiastic, professional and self-motivated. Good, clear verbal communication skills. Ability to work calmly and efficiently under pressure. Ability to recognise potential health and safety issues before they arise. Demonstratable knowledge of customer service principles. Accuracy and attention to detail. Excellent timekeeping skills. Positive and flexible approach. Ability to work effectively in a team whilst also being able to work independently. Staff Benefits Free entry to shows at Underbelly venues 25% Underbelly bars Staff social events Equal Opportunities Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. We expect employees to support these commitments and to assist in their realisation.
We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: - Make sure that tables are set up and dressed properly prior to service - Maintain a clean and orderly dining room, in extreme cases remove slovenly patrons from the premises - Maintain and present complete and accurate section meal tickets to the kitchen staff - Be responsible for helping wait staff and bussers with clearing and resetting of tables after service - Ensure that food and drinks orders have been recorded correctly - Ensure that all customers have been greeted - Ensure compliance with food safety regulations and best practices After a probation period, it will also take other responsibilities as : - Train new employees - Monitor inventory levels and assist in ordering supplies if needed - Provide constructive feedback to team members - Opening and closing duties. - Oversee daily activities as food preparation and production process to maintain high quality standards Join us as we strive for excellence in our operations while fostering a positive work environment for our team!
Floor Manager - Full time New Restaurant opening OSTERIA DEL MARE Opening date: mid-November 2024 Are you a first-class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next_ Restaurant Floor Manager here at Osteria Del Mare._ Essential requirements: · Experience within a high quality, fine dining and fast paced restaurant · Support the Senior Management team in ensuring the shift runs smoothly and our guests have a great experience · Make sure the company’s Food Hygiene and Health and Safety procedures are followed · Opening and closing procedures · People orientated with great passion for service and guest experience · Excellent food and drinks knowledge The Package and Benefits: · Rota based on 7 shifts, 5 days on and 2 days off! · Complimentary Meals on Duty. · Complimentary Dinner for two on your Birthday. · 50% Staff Discount · Excellent Training and Development Opportunities. · Staff Parties and Social Events.
Would you like to work in a Children’s home that makes a positive, lasting impact on children’s lives? Do you have great team-leading skills? Do you have a passion for working with children with social, emotional, and behavioural difficulties, including mental health, learning difficulties and neurodiverse needs? If your answer is yes, Hays Children Homes are seeking a Team Leader, who will be an integral part of the team, placing children at the heart of everything we do. Responsibilities of the role: Ensuring a high standard of care and support is available to each child whilst on duty Ensuring all practices in place are in line with the requirements of current legislation and the expectations of the relevant regulatory bodies Hold an active role in the induction, supervision, training, and appraisal of the support staff you hold responsibility for Actively working with senior to promote safe practices in positive handling, ensuring matters such as routine check-ups and appointments are maintained On occasion you may be required to provide cover for the Homes Deputy Manager, under the direction of the management team. Be an appropriate role model for staff and children at all times Completing and maintaining relevant trainings, such as safeguarding Requirements for the role: A minimum of 2 Years's childcare experience Level 3 Diploma in Residential Childcare or equivalent Must have a passion for supporting young people Must be aged 22 or over, with at least 2 years' experience in a residential setting. Hours: 36 hrs. p/w Pay: Up to 35k p/a depending on experience, (+ sleep in shift allowance) Access to the workplace pension scheme. If you want to develop your career and make a real difference to a child or young person's life, apply to be a Team Leader with Hays Children’s Homes today. The recruitment process aims to create and maintain a safe workforce, with appropriate vetting procedures. Successful applicants will be appointed, subject to references and an enhanced DBS check. Job Types: Full-time, Permanent Pay: Up to £35,000.00 per year Ability to commute/relocate: Bromley, Greater London: reliably commute or plan to relocate before starting work (required) Application question(s): Do you hold a Level 3 Diploma in Residential Childcare or equivalent? Do you have at least 2 years experience in residential childcare? Work Location: In person
Description We are recruiting for a Duty Manager for our new Paddington opening! Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. This year has marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up for our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! Currently, we have three iconic locations in Oxford Street's West End, Victoria, and Canary Wharf, with new openings both inside and outside of London in the next couple of years. As our new duty manager, you will receive: A competitive salary of £35,000 per year, plus quarterly bonuses. A rota that balances openings and closes that never supersedes 45 hours a week. Access to offers such as exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new duty manager, you will be delivering exceptional guest service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales, create exceptional standards and foster fantastic relations with our food traders and team. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Job description Bar Supervisor Required Full time bar supervisor required for Pub/Hotel in Greenwich near Cutty Sark Weekends will play a big part of the job A supervisor with previous experience of working in a busy pub. Duties,Table service, bar work, cashing up, monitoring hotel, assisting guests and closing the business To start asap Job Types: Full-time, Permanent Pay: Up to £13.00 per hour Benefits: Company pension Schedule: Shifts variable Weekend availability
We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service
Our opportunity: Are you ready for a very red-carpet welcome? This is your chance to make a positive impact by joining an incredible team, at BAFTA’s iconic headquarters, 195 Piccadilly. Do you strive to create joy when serving members? Do you want to work with a team where belonging and inclusivity are at the core of everything we do? Our Front of House Supervisors’ are a champions at delivering an exceptional level of service to our members. It’s a varied role where you’ll get to work across all areas of the building including the members club impressive fine dining restaurant named after the well esteemed Richard Attenborough, as well as supporting on external event hires, BAFTA events and screenings. How BAFTA 195 Piccadilly gives you the red carpet experience 31 days holiday (increasing to 33 days after 5 years' service) Building is closed for 1 week during festive period in December Health cash plan (financial contribution to dentist, podiatry & more treatments) Complimentary cinema tickets Screening and Q&A access at BAFTA 195 Piccadilly Complimentary meals on duty 3% pension contribution, Life assurance Employee referral bonus scheme of £500 Longterm company sickness pay Cycle to work scheme Season ticket loan Who you are? You’ll be passionate about bringing excellence in service to all guests and have some experience in a service delivery role. We hire people with a can-do attitude, who like to help, who are team focused (Use plenty of the values words) Who are we? 195 Piccadilly is home to the iconic London HQ of the world-famous British arts charity, BAFTA. Following an extensive refurbishment programme our new and increased space will enable BAFTA to support over 80,000 people to develop a career in the creative industries each year. Housed in a historic Grade II Listed building in the heart of London’s West End, BAFTA 195 Piccadilly is a truly world-class space, providing innovative state-of-the-art facilities.
Duties: - Oversee daily bar operations, ensuring top-notch service and cleanliness. - Train and manage bar staff, fostering a positive work environment. - Handle customer inquiries, and complaints promptly and professionally - Secure the premises at closing, following safety protocols. - Manage inventory, minimizing waste and ensuring timely supply orders. - Monitor bar performance and implement improvement strategies. - Supervise bartenders and waitstaff for smooth operations. - Maintain high standards of hygiene and quality. - Develop strategies to increase revenue and refresh drink menus based on trends. - Ensure compliance with food safety and licensing regulations. Qualifications - experience in bartending or as a Bar Manager in a hotel or restaurant setting. - Excellent supervisory skills with the ability to lead a team effectively. - Exceptional communication skills, both verbal and written. - Ability to work in a fast-paced environment while maintaining attention to detail.
We’re looking for a superstar Duty Manager to join the already strong team at Austin Friars in The City. The bar has come on leaps and bounds and has really established itself as one of The City’s most premium ventures. Ideally, the right candidate will come from a similar background and showcase a real interest in their work. A passion for premium cocktails, beers and wines would be excellent, as would a history of working within a fresh-food venture. In return, you can expect to work for a company that is always looking at the next way to grow, meaning progression opportunities here are very good. Because of the nature of this business, this is a position offering excellent work-life balance as you'll be guaranteed every Sunday off! There are also outstanding training programs in place, meaning that learning something new is never far away. Sound interesting? We’d love to hear from you so click the apply button!
Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. We have five spots in SW London and are on the hunt for epic people to join our teams. People with the personality to delight our customers, people who love pizza as much as we do, people who can talk about craft beer all day long. We need big energy and proper hospitality folk. Sounds like you? Drop us your CV and tell us a bit about you and why you love pizza.
Linen Porter The Megaro Collection Kings Cross The Megaro Collection encompasses two food and beverage outlets, three unique hotels, and an events space located in Argle Square, Kings Cross. Our company is dedicated to delivering exceptional service to our guests and takes pride in being an ambassador for the local area. We are looking for a Linen Porter to join our team, someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guarantee a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanour and working in respect of health and safety regulation. The linen porter will also be called upon cleaning duties, when necessary, assisting the rest of team in cleaning rooms or public areas as well as managing all guests requests with a positive and pro-active attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Receive and store deliveries. · Stock linen cupboards. · Report maintenance issues. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPIs are achieved. · Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: · Minimum of 1 year of working within the housekeeping department (not a must to be considered). · Reliable and dependable in performing duties. · The ability to communicate in English effectively and persuasively at all levels. · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.
As a Room Attendant, you will play a vital role in ensuring the cleanliness and comfort of our guests' rooms in a hospitality environment. Your attention to detail and commitment to providing exceptional service will contribute to a welcoming atmosphere that enhances the overall guest experience. You will be responsible for maintaining high standards of cleanliness and hygiene throughout the hotel. Duties Clean and sanitise guest rooms, including bathrooms, to ensure they meet established cleanliness standards. Change bed linens, towels, and other amenities as required. Dust and polish furniture and fixtures, ensuring all surfaces are immaculate. Vacuum carpets and mop floors to maintain cleanliness throughout the room. Report any maintenance issues or damages to management promptly. Restock supplies such as toiletries, coffee, and tea as needed. Assist in maintaining storage areas and cleaning equipment in an orderly manner. Follow health and safety regulations to ensure a safe working environment for yourself and guests. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a commitment to delivering high-quality service. Ability to work independently as well as part of a team. Excellent time management skills to efficiently complete tasks within set timeframes. Good communication skills for interacting with guests and team members effectively. A proactive approach to problem-solving and willingness to learn new skills within the role. Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your dedication to cleanliness and hospitality excellence! Please note we are an agency and you will be working with one of our hotel clients.
Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Title:** Trainee Dental Nurse** Position Type: Two Part-time Roles with Potential for Full-time Permanent Positions Working Hours: 16-20 hours per week Monday to Friday: 8:30 AM – 6:30 PM Alternate Weekends: 10:00 AM – 12:30 PM About the Practice: We are a growing network of dental practices, with locations across key areas in London and popular towns on the outskirts. Our clinics provide a blend of NHS and private services, offering a comprehensive range of treatments, including cosmetic dentistry, hygiene services, implants, Invisalign, teeth whitening, and aesthetic procedures. We are looking for candidates with a genuine interest in dentistry and aesthetics. Experience is not required, as full training will be provided. Ideally, you should already be enrolled or planning to enrol in an approved dental nursing course. This role starts as part-time with the possibility of transitioning to full-time. Duties: - Set up treatment rooms and support the dental team during procedures. - Guide patients on oral hygiene and post-treatment care. - Keep accurate patient records and assist in managing appointments. - Perform basic laboratory tasks and manage inventory. - Assist with aesthetic treatments. - Candidate Profile: - Strong enthusiasm for dental care and aesthetics. - Good communication skills and the ability to follow instructions. - Team player with strong interpersonal skills. - Compassionate and able to provide empathetic patient care. - Basic IT skills. - Commitment to maintaining strict hygiene and infection control standards. - Dedication to patient confidentiality and privacy. - Willingness to undertake training and pursue ongoing education in dental nursing. - Careful handling of dental instruments and equipment. - Punctuality and professional appearance. - Right to work in the UK, with appropriate work permits or visas if necessary. Package: - Comprehensive training and development opportunities. - Provided uniforms and protective equipment. - Strong focus on health and safety. - Pension scheme. - Employee Assistance Programme (EAP). - Basic health and dental care. - Discounted gym membership. - Opportunities for professional growth. - Regular performance reviews. How to Apply: We are accepting applications exclusively through Job Today. If you are passionate about dental aesthetics and healthcare and are eager to learn, please apply via the Job Today platform. We look forward to hearing from you!