Manager - NONOS - London

Front of House – Waiter / Waitress Locations: NONÓS (King’s Cross) & Miné Mané (Russell Square) Salary: £12.71 – £14 per hour (depending on experience) ⸻ About Us: NONÓS and Miné Mané are vibrant Greek restaurants located in the heart of King’s Cross and Russell Square. We pride ourselves on offering warm hospitality, authentic Greek flavours, and a lively dining experience inspired by the Mediterranean way of life. ⸻ Role Overview: We are looking for enthusiastic and personable Front of House Waiters/Waitresses to join our growing team. You will play a key role in ensuring every guest enjoys an exceptional dining experience, from warm welcomes to attentive table service. ⸻ Key Responsibilities: • Greet and seat guests in a friendly and professional manner., • Take food and drink orders accurately and efficiently., • Deliver food and beverages to tables, ensuring excellent presentation and service., • Maintain cleanliness and organisation of the restaurant floor., • Communicate effectively with kitchen and bar teams., • Process bills and handle payments correctly., • Support team members and contribute to a positive, welcoming atmosphere., • Uphold company standards for service, presentation, and hospitality. ⸻ Requirements: • Previous experience in a similar Front of House or Waiter/Waitress role preferred., • Excellent communication and customer service skills., • Positive attitude and team spirit., • Strong attention to detail and ability to multitask., • Fluent in English — Greek language skills are a strong plus., • Flexible to work evenings and weekends. ⸻ What We Offer: • Competitive hourly pay (£12.71 – £14 per hour depending on experience)., • Staff meals and discounts across our venues., • Friendly and supportive team environment., • Opportunities for growth within a dynamic hospitality group. ⸻ If you’re passionate about great food, people, and creating memorable dining experiences, we’d love to hear from you.

Fiena is looking for a skilled and passionate Italian Chef to join our kitchen team. The ideal candidate will have previous experience preparing authentic Italian dishes, particularly pizza and pasta, and be able to work efficiently in a busy restaurant environment. Key Responsibilities • Prepare and cook authentic Italian dishes to a high standard, with a particular focus on pizza and pasta., • Prepare fresh ingredients, sauces, and other kitchen essentials., • Ensure consistency in food quality, presentation, and portion sizes., • Maintain high standards of food hygiene, cleanliness, and kitchen organisation., • Work closely with the Head Chef and kitchen team to ensure smooth service., • Manage preparation tasks efficiently during busy service periods., • Monitor stock levels and minimise food waste., • Follow food safety procedures and restaurant standards at all times. Requirements • Previous experience working as an Italian Chef in a restaurant., • Strong experience in preparing and cooking pizza and pasta is essential., • Good knowledge of Italian cuisine, ingredients, and cooking techniques., • Ability to work efficiently under pressure in a busy kitchen., • Strong teamwork, communication, and organisational skills., • Reliable, punctual, and passionate about food., • Flexibility to work six days per week. What We Offer • £14.25–£17.00 per hour, depending on experience., • Full-time employment, six days per week., • The opportunity to work with a professional and dedicated kitchen team. If you have a passion for Italian cuisine and the experience to deliver excellent pizza and pasta, we would love to hear from you!

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We're searching for a passionate Assistant Restaurant Manager. This is a great opportunity to join a dynamic and supportive team and become part of something special. Benefits & rewards: • Competitive Industry pay (based on salary & Tronc), • Additionally, all managers receive an element of variable tronc, • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Free food and drinks to the same standard that we serve our guests when you are working., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • Access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Assistant Restaurant Manager: • Show confidence in managing floor operations in a fast-paced, high-volume restaurant., • To ensure the efficient flow of service is met during service periods whilst adhering to our service standards., • To provide friendly, courteous, and professional service at all times, • To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals., • Adhere to and uphold all food safety and quality regulations. About you: • You have 2 year + of experience in this position, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are a real team player, • You are friendly and professional with plenty of charisma and flair About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. ++The Role:++ As an Assistant Manager, you'll drive operations, elevate guest experience, and help build the culture of Wolves of Tokyo. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in elevated restaurants, understanding how to manage a dining room and lead a team into exceptional hospitality. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Management Team & Kitchen Team. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A Proven leader with experience in a premium restaurant. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Italian culture, dining and Wine desirable. BENEFITS + BEST BITS · Transparent and fair TRONC payments · Pergo development program · Up to 10% Bonus · Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards · Additional days holiday after 2 years continuous service · Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · 70% of our management teams are people we have progressed internally · Career development + opportunity to grow and expand in this role as the business expands · Company awards to celebrate team and regular events · Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)· · Paid sick leave · Compassionate Leave · Enhanced Maternity, Paternity and Adoption leave · Length in service; earn additional holiday after 2 years continuous service · Incipio FC + Seasonal Socials · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme · 50% discount for food and drink in all of our venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Restaurant Supervisor to join our Team in Victoria. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. As a supervisor you will ensuring that the restaurant runs smoothly, providing our guests with a consistently high-quality dining experience. You will also be in charge of both responding to customer complaints and resolving them. • To be passionate about great food, quality service and hospitality, • Ensure the efficient and smooth running of the Front of House, • Provide exceptional customer service and lead staff to do the same, • Respond to customer complaints quickly and resolve them effectively, • Open/Close the restaurant, • Develop strategies for improving our customers’ dining experience, • Identify methods our restaurant can use to cut waste, decrease costs, and improve profits, • Ensure food and drinks served are of high quality and service is consistent, • Have a great knowledge of busy brasserie services in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Maintain a clean and organized restaurant environment Qualifications: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills

Are you a dynamic leader with a passion for excellence in hospitality? Firmdale Hotels is seeking an exceptional Deputy General Manager to join our renowned team at the Ham Yard Hotel. This is more than a job, it's an opportunity to be part of a family dedicated to providing unparalleled guest experiences and setting the gold standard in the luxury hotel industry. Firmdale Hotels is an award-winning collection of luxury hotels situated in some of the most vibrant areas of London and New York. Known for our unique interiors, impeccable service, and outstanding hospitality, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence and innovation has earned us a distinguished reputation and a loyal clientele. Working alongside the General Manager, you'll play a key part in running the hotel. You'll lead the operational success of Events, Food & Beverage, Front Office, Housekeeping, Maintenance, Security and the Kitchens. You'll: Responsibilities: • Ensure smooth day-to-day operations across all departments., • Build and maintain strong relationships with guests, ensuring their needs are met and exceeded., • Foster a positive work environment, manage recruitment and training, and support staff development., • Ensure adherence to all statutory and legal requirements, including fire, hygiene, health and safety, and employment laws., • Collaborate with the General Manager to deliver seamless service and guest satisfaction, and attend key meetings in their absence. What you Need: • Previous experience in a high-end hotel as a Hotel Manager or Deputy General Manager., • A hands-on approach with the ability to assist with daily operations., • Strong leadership and motivational skills to inspire and guide your team., • Excellent customer service skills and communication abilities., • The ability to perform well under pressure in a busy environment., • A genuine passion for the hospitality industry and a desire to drive the hotel's success., • A deep understanding of current hospitality trends and competitor landscapes. What We Offer: • We offer a competitive salary plus bonus, service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About us Tucked between the energy of Soho and the elegance of Mayfair, Ham Yard Hotel is one of London's most creative addresses. With 91 individually designed bedrooms, 24 residences, and an award-winning bar and restaurant, the hotel is a showcase of contemporary art, craft and design, brought to life through founder Kit Kemp's iconic interiors. To work here is to be part of something genuinely special. Ham Yard is more than a hotel; it's a creative, vibrant community that reflects the colour and character of the West End neighbourhood it calls home. We look for people who bring that same spirit: curious, warm, and committed to delivering memorable experiences for every guest who walks through our doors. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, 2026, • Top Best 50 Places To Stay, The Sunday Times, 2026, • The Best 250 Hotels in the UK, The Telegraph, 2026, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2023, 2024, 2025, • Two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024, • AA Breakfast Award, Ham Yard Bar & Restaurant, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Firmdale Hotels is a collection of award-winning luxury hotels, renowned for their vibrant design, exceptional service, and welcoming atmosphere. With properties in London and New York, we pride ourselves on creating unique experiences for our guests and fostering a supportive, dynamic work environment for our team members. At Firmdale, we believe in investing in our people and providing opportunities for growth and development. We are thrilled to offer an exciting opportunity for a dedicated Night Manager to join our prestigious team at the Haymarket Hotel. As a Night Manager, you will play a crucial role in ensuring the smooth and efficient overnight operation of the hotel. This position requires a versatile individual who can adapt to various scenarios across multiple departments, including Events, Food & Beverage, Front Office, Housekeeping, and the Kitchen. Responsibilities: • Manage the hotel's overnight activities, ensuring all departments operate seamlessly., • Serve as the primary point of contact between guests, the General Manager, and the operational team., • Continuously monitor and uphold our high service standards, ensuring every guest enjoys an exceptional experience., • Ensure the safety and security of the hotel and its guests during the night., • Conduct regular health and safety inspections to maintain compliance and safety standards., • Respond promptly and effectively to any incidents or accidents involving guests or staff members., • Deliver and sustain outstanding levels of customer service, addressing guest needs and concerns with professionalism., • Provide operational support across all departments as needed, ensuring cohesive and efficient operations., • Execute the night audit process and generate nightly reports for senior management review. What you Need: • Previous experience as a Night Manager or Head of Department in a 5-star hotel environment., • Excellent communication skills, with the ability to interact effectively with guests and staff., • Exceptional attention to detail, driven by a commitment to delivering high standards., • Strong leadership and motivational abilities, capable of inspiring and guiding the team., • Resilient and proactive, with a strong drive to get things right the first time., • Familiarity with Micros and Opera systems is desirable. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

**The Red Setter - General Manager – Award-Winning Pub, Bar and Restaurant Group – London Competitive salary + Tronc + Performance bonus + Yearly bonus** The Red Setter is a modern British pub and a hub for the local community. Our all-day food offering focuses on seasonality and sharing – from small plates to hearty gastropub classics – while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar, you'll find the best of London's craft beer scene, classic cocktails and artisan wines. Located on Clapham's iconic Northcote Road, we're the perfect spot for a few pints, a quick bite, or dinner with friends and family. Our street-side terrace is made for al fresco drinking and dining. The Role • As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business., • Being business-savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar and late-night experience., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we're looking for: • "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own., • Be cool, calm and collected, manage pressure with ease, and don't let anything faze you., • A minimum of 2 years' experience as a General Manager, depending on the property being considered., • Solid communication and organisational skills, with an approachable personality., • Superb customer and floor-service skills., • Excellent all-round business knowledge, from financials to customer satisfaction., • An entrepreneurial flair., • Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun., • Personal Licence holder beneficial. What's in it for me: • A competitive salary and bonus scheme up to £20,000 bonus, • Training and development., • Career progression and promotion opportunities, with regular new openings around the corner., • Get out and about – you automatically get discounts across all our pubs, bars and restaurants., • The opportunity to make strategic decisions within your business – take ownership and Be Fearless., • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere., • Goes without saying, but we'll feed you during your shift., • Employee Assistance Programme (EAP)., • Good people know good people – an awesome referral scheme., • Birthdays are for celebrating, so have the day off on us., • Cycle to Work scheme. Interested in hearing more? Get in touch so we can arrange to meet up, show you around and tell you more about the role. Welcome to London's Biggest Independent Pub Company! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for two Publican Awards in 2020, winning the award for 'Best Managed Pub Company – 2–50 Sites' on the night. In 2021, Urban was awarded 'Best Food-Led Pub Company 2021' at the R200 Awards. Urban once again won 'Best Managed Pub Company – 2–50 Sites' in 2023. Most recently, in 2026, we won 'Best Managed Pub Company – 2–50 Sites' and 'Best Food Offering'. In 2025 and 2026, we were also recognised by the Sunday Times in its Top 100 Companies to Work For.

**The Cyclist - General Manager – Award Winning Pub and Restaurant Company - London. Competitive salary + Tronc + Performance bonus + Yearly bonus** The Cyclist is a modern British pub in Balham - one of south London's most vibrant neighbourhoods. Situated just across the road from Balham Station, with an all-day food offering during the week, Saturday brunch and Sunday lunch - it's the ideal place for a few pints, a quick bite, or dinner with friends and family. Our street-side terrace is made for al fresco drinking and dining. Our all-day food offering focuses on seasonality and sharing – from small plates to hearty gastropub classics – Behind the bar, you'll find the best of London's craft beer scene, classic cocktails, small-batch gins and artisan wines. Urban Pubs & Bars are currently recruiting for a talented and highly skilled General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive, operations-led business. The Role • As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business., • Being business-savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar and late-night experience., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we're looking for: • "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own., • Be cool, calm and collected, manage pressure with ease, and don't let anything faze you., • A minimum of 2 years' experience as a General Manager, depending on the property being considered., • Solid communication and organisational skills, with an approachable personality., • Superb customer and floor-service skills., • Excellent all-round business knowledge, from financials to customer satisfaction., • An entrepreneurial flair., • Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun., • Personal Licence holder beneficial. What's in it for me: • A competitive salary and bonus scheme., • Training and development., • Career progression and promotion opportunities, with regular new openings around the corner., • Get out and about – you automatically get 30% discount across all our pubs, bars and restaurants., • The opportunity to make strategic decisions within your business – take ownership and Be Fearless., • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere., • Employee Assistance Programme (EAP)., • Good people know good people – an awesome referral scheme., • Birthdays are for celebrating, so have the day off on us., • Cycle to Work scheme. Interested in hearing more? Please submit your CV and lets talk ! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Bat & Ball Covent Garden – Deputy General Manager - Competitive Socialising | Live Sport | Cocktails | Games & Good Times Welcome to Bat & Ball Covent Garden, where great hospitality meets a little healthy competition! Right in the heart of London's buzzing West End, we're not your average bar. Think ping pong, interactive darts, shuffleboard, pool, karaoke, live sport, banging burgers, stone-baked pizzas and cocktails that keep the good times rolling. From after-work drinks and corporate parties to packed-out weekends, live DJs and big sporting events, there's never a dull moment at Bat & Ball. We're all about bringing people together, creating unforgettable experiences and delivering brilliant hospitality with a whole lot of personality. And now we're looking for a Deputy General Manager who's ready to step up, bring the energy and help lead the team at one of London's most exciting competitive socialising venues. The Role As our Deputy General Manager, you'll be right at the heart of the action, working alongside the General Manager to keep everything running smoothly while making sure every guest has an experience worth coming back for. This isn't a role for someone who likes sitting behind a desk. We want a hands-on leader who thrives in a fast-paced environment, knows how to get the best out of their team and understands that great hospitality and commercial success go hand in hand. You'll be responsible for: • Supporting the General Manager with the day-to-day running of a busy, high-volume venue., • Leading, motivating and developing a fantastic team that delivers exceptional hospitality every time., • Driving sales, managing costs and helping the business smash its targets., • Overseeing everything from busy weekend services and live sporting events to large-scale parties and corporate bookings., • Maintaining excellent operational standards across the bar, kitchen, gaming areas and guest experience., • Taking ownership of the venue in the General Manager's absence, ensuring everything runs like clockwork., • Creating an energetic, positive working environment where the team works hard, has fun and takes pride in what they do. Who We're Looking For We're after someone who brings just as much personality as they do experience. You'll love hospitality, understand the excitement of competitive socialising and know how to balance delivering an incredible guest experience with running a commercially successful business. You'll be someone who: • Has previous experience as a Deputy General Manager or a strong Assistant General Manager ready to take the next step., • Thrives in a high-volume, fast-paced hospitality environment, ideally with experience in late-night venues, bars or competitive socialising., • Is a natural leader who can inspire, coach and develop a team while keeping the atmosphere fun and engaging., • Has strong commercial awareness, understands the numbers and knows how to drive revenue while managing labour and operational costs., • Is confident managing busy services, large group bookings, events and late-night trade., • Has a genuine passion for brilliant food, great drinks, entertainment and delivering unforgettable guest experiences., • Isn't afraid to roll up their sleeves, lead from the front and get stuck in when things get busy. Most importantly, you'll bring the energy, enthusiasm and ambition to help take Bat & Ball Covent Garden to the next level. What's in It for You? At Urban Pubs & Bars, we believe great people deserve great opportunities. We're a growing hospitality group with a collection of fantastic pubs, bars and restaurants across London, and we're passionate about developing our people from within. Here's what you can look forward to: • Competitive salary and bonus opportunities., • Genuine career progression and development opportunities across our growing group., • 30% discount on food and drinks across our pubs, bars and restaurants., • Fantastic staff parties, trips and team events., • Access to our Employee Assistance Programme and wellbeing support., • The opportunity to work with a brilliant team in one of London's most exciting hospitality venues. Ready to Get in the Game? If you're an ambitious hospitality leader who loves a buzzing atmosphere, thrives on a challenge and knows how to deliver great experiences while driving a successful business, we want to hear from you. Come and help us bring the energy, lead the team and keep the good times rolling at Bat & Ball Covent Garden. Apply now and take your next step with Urban Pubs & Bars!