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Your new firm \n This forward-thinking Manchester-based independent accountancy firm has a long history of supporting a range of clients across the North West and the wider UK. They employ over 75 staff covering key service lines such as taxation, advisory, accounts/bookkeeping and audit. This firm has a unique portfolio of clients ranging from multi-million-turnover corporate clients, owner-managed businesses and start-up businesses. The need for a Tax Advisory Senior Manager has arisen due to the success and organic growth of the firm as this role will work alongside a strong team of collaborative partners. \n Your new role \n This is a new addition to the taxation team in Manchester, with this key strategic hire being brought in to handle tax advisory work for the firm. The current tax service line consists of 7 tax advisers, and you will be working alongside an experienced Tax Advisory Senior Manager supporting a wide variety of businesses and owners. You will have your own portfolio of UK and international businesses, working with business owners and gaining involvement in everything from mergers, corporate restructuring (demergers / shares for share exchanges), exit planning and MBOs, Business Investment Relief and remittance planning, stamp duty land tax planning advice, to name a few.This is a varied advisory role where your client exposure will be similar to that of a Big 4 or Top 10 accountancy practice but with a wider breadth of advisory projects. \n What you'll need to succeed \n To be successful in this job opportunity, the firm is seeking a CTA-qualified advisor who has solid corporate advisory skills and strong report-writing skills. \n The partners are keen to hear from entrepreneurial individuals who have worked within the Top 10 / Big 4 and are keen to progress their career alongside advisors who have worked within tax boutiques offering broad advisory knowledge. If you are a tax professional looking for more advisory work and more autonomy whilst working with and being supported by an energetic and experienced team of senior partners, this role would be perfect for you. \n What you'll get in return \n In return for this Manchester-based tax opportunity, you will receive a competitive salary, along with a generous pension scheme and holiday allowance. This firm offers so much flexibility and therefore operates a hybrid working model with flexible hours and the option to work from home or the office as required. \n What you need to do now \n If you're interested in this Tax Advisory Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us on to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us to arrange a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company \n This forward-thinking Manchester-based accountancy firm has a long history of supporting a range of clients across the North West and the wider UK. This 5-partner firm employs over 80 staff covering key service lines such as taxation, advisory, accounting and audit. This firm has a unique portfolio of 'active' clients ranging from multi-million-turnover corporate clients, owner-managed businesses and start-ups. \n Unlike many firms moving down the private equity route, they remain independent and this has only enhanced their proposition. Well-known for their high level of service, and a client base with a size, scale and nature similar to that of a Top 10, this is represented in the level and quality of work they do. \n Your new role \n The need for a Tax Advisory Senior Manager has arisen due to the success and organic growth of the firm and this role will work alongside a strong team of collaborative partners. \n This is a key strategic hire to handle tax advisory work for some of their most active clients. The current tax service line consists of 8 tax advisers, and you will be working alongside an experienced former Big 4 Partner supporting a wide variety of businesses and owners. You will have your own portfolio of UK and international businesses, working with business owners and gaining involvement in everything from mergers, corporate restructuring (demergers / shares for share exchanges), exit planning and MBOs, Business Investment Relief and remittance planning, stamp duty land tax planning advice, to name a few. \n This is a varied advisory role where your client exposure will be similar to that of a Big 4 or Top 10 accountancy practice but with a wider breadth of advisory projects. \n What you'll need to succeed \n To be successful in this role, the firm is seeking a commercially minded CTA-qualified advisor who has solid corporate advisory and strong report-writing skills.The partners are keen to hear from entrepreneurial individuals who have worked within the Top 10 / Big 4, as well as those coming from smaller firms keen to develop their expertise working with larger businesses. \n What you'll get in return \n If you are a tax professional looking for more advisory work and more autonomy whilst working with and being supported by an energetic and experienced team of senior partners, this role would be perfect for you. \n What you need to do now \n If you're interested in this Senior Tax Advisory Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call to discuss it in more detail. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Trainee Health and Safety Manager – No Experience Needed \n Future-proof your career in Health and Safety – starting today. \n \n Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. \n Train online at your own pace and land your first health and safety role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £30,000-£45,000. \n \n Why Health and Safety \n Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. \n This demand translates into competitive salaries, career progression, and long-term job security. \n \n How It Works \n Step 1 – IOSH Managing Safely \n Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. \n Step 2 – NEBOSH General Certificate \n Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. \n Step 3 – Risk Assessments \n Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. \n Step 4 – Job Placement \n Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. \n \n What You Get \n\n • 100% online, self-paced training\n, • NEBOSH & IOSH certifications included\n, • 1-to-1 tutor and recruitment support\n, • Job guarantee – get a job or your money back\n, • Starting salary of £30,000–£45,000\n\n \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester \n \n Ready to Start? \n If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Bars & Catering Duty Manager when required and supporting the wider management team.

CUSTOMS & EXCISE MANAGER – MANCHESTER \n Location: Manchester \n Salary: Competitive, dependent on experience \n Permanent | Monday–Friday | 09:00–17:00 \n \n An established and growing logistics business is looking for an experienced Customs & Excise Manager to take ownership of its customs, excise and bonded warehouse operations. \n This is a specialist management position where you will be responsible for ensuring robust customs processes, maintaining HMRC compliance, managing bonded stock and supporting the business in minimising duty liability. \n \n The Role: \n You will lead the customs and excise function, ensuring all processes, systems and procedures operate effectively and in line with current legislation. \n \n Key responsibilities include: \n\n • Managing customs, excise and bonded warehouse operations\n, • Maintaining full compliance with HMRC requirements\n, • Taking ownership of bonded stock and associated records\n, • Managing W5D processes and daily reconciliations\n, • Ensuring accurate commodity codes and duty classifications\n, • Completing monthly W1 returns\n, • Managing customs clearance processes across imports and exports\n, • Overseeing CFSP requirements and customs declarations\n, • Managing bonded stock discrepancies, damaged stock and controlled disposals\n, • Reviewing and improving customs procedures and controls\n, • Supporting audits, compliance reviews and HMRC enquiries\n, • Working closely with operations, finance and customers to resolve customs-related issues\n, • Identifying opportunities to improve efficiency and reduce unnecessary duty exposure\n\n \n We're looking for an experienced customs professional who can demonstrate: \n \n\n • Strong experience within customs, excise, freight forwarding, logistics or bonded warehousing\n, • Previous experience managing or supervising a customs function\n, • Strong knowledge of HMRC customs procedures and compliance\n, • Experience with bonded stock / bonded warehouse environments\n, • Knowledge of CFSP, AEO and customs declarations\n, • Experience with W5D and W1 processes would be highly advantageous\n, • Strong understanding of import, export and duty requirements\n, • Excellent attention to detail and analytical ability\n, • Strong communication and stakeholder management skills\n, • The confidence to take ownership of compliance and operational decisions\n\n \n The Opportunity: \n \n This is an excellent opportunity for an experienced Customs Manager, Customs & Excise Manager, Customs Supervisor, Senior Customs Specialist or Customs Compliance professional looking to take the next step in their career. \n \n We also consider candidates at senior specialist or supervisor level with the technical expertise and ambition to move into a management role. \n If you have the technical customs knowledge, commercial awareness and leadership ability to make a genuine impact, \n \n I'd be keen to speak with you confidentially. \n Apply now or contact me directly for further information. \n \n #Customs #CustomsManager #CustomsCompliance #Excise #HMRC #Logistics #FreightForwarding #BondedWarehouse #SupplyChain #ManchesterJobs #ImportExport #CustomsJobs \n

Complaints Manager \n Location: Manchester \n Salary: Up to £40,000 \n \n About the Opportunity \n \n My client is a well-established and growing financial services business with a strong customer-first culture. Operating within a regulated environment, they’re committed to delivering a transparent, straightforward customer experience while continually improving the way they support their customers. \n \n Due to continued growth, they’re looking for an experienced Complaints Manager to lead a high-performing team and drive operational excellence across their complaints function. \n \n The Role \n \n As Complaints Manager, you’ll lead and develop a team of over 18 Complaints Handlers and Team Leaders responsible for managing customer complaints within an FCA-regulated business. \n You’ll be responsible for ensuring complaints are handled fairly, consistently and within regulatory timescales, while driving team performance, quality standards and positive customer outcomes. Working closely with Compliance, Risk, Customer Experience and Operational stakeholders, you’ll use complaint insight to identify trends, reduce customer detriment and support continuous improvement across the business. \n This is an excellent opportunity for an experienced people leader with a strong understanding of FCA regulations, complaints governance and customer outcomes. \n \n Key Responsibilities \n \n Leadership & People Management \n\n • Lead, motivate and develop a team of Complaints Handlers and Team Leaders.\n, • Foster a high-performance culture focused on customer outcomes, accountability and continuous improvement.\n, • Deliver regular coaching, performance reviews and development planning.\n\n Complaints Management \n\n • Oversee the end-to-end complaints process, ensuring compliance with FCA DISP requirements.\n, • Ensure complaints are investigated thoroughly, resolved fairly and completed within regulatory deadlines.\n, • Monitor performance against KPIs, SLAs and quality standards.\n\n Compliance & Governance \n\n • Ensure complaint handling aligns with FCA regulations, Consumer Duty requirements and internal governance.\n, • Work closely with Compliance and Risk teams to identify emerging risks and implement improvements.\n, • Maintain high standards of regulatory compliance and reporting.\n\n Stakeholder Management \n\n • Build strong working relationships with stakeholders across Operations, Compliance, Risk, Customer Experience and other business areas.\n, • Use complaints data and customer feedback to influence business improvements and enhance customer outcomes.\n\n \n About You \n \n To be successful, you’ll have: \n\n • Previous experience managing complaints teams within an FCA-regulated financial services environment.\n, • Experience leading and developing large operational teams (ideally 15+ people).\n, • Strong knowledge of FCA DISP rules, Consumer Duty and complaints handling best practice.\n, • A proven track record of coaching and developing high-performing teams.\n, • Experience managing complaint KPIs, SLAs, quality frameworks and regulatory deadlines.\n, • Strong analytical skills with the ability to identify trends and root causes from complaints data.\n, • Excellent communication and stakeholder management skills.\n, • The ability to balance commercial objectives with fair customer outcomes.\n, • A customer-focused approach and sound regulatory judgement.\n\n \n What’s on Offer \n \n Alongside a competitive salary, my client offers a comprehensive benefits package, including: \n\n • Annual bonus opportunity\n, • Pension scheme, life assurance and income protection\n, • Healthcare and wellbeing support\n, • Employee discounts and lifestyle benefits\n, • Cycle to Work scheme\n, • Enhanced family-friendly policies\n, • Flexible wellbeing initiatives\n, • Volunteer days and additional annual leave benefits\n, • A collaborative, supportive culture with genuine opportunities for career development and progression.\n\n \n If you’re an experienced Complaints Manager looking to join a growing organisation where you can make a real impact on customer outcomes, we’d love to hear from you.

Point of contact for client liaison, interact with Depots to produce maximum productivity and utilisation of plant, equipment and resources. Oversee all day-to-day activities on client schemes and relay back to Depot managers on requirements and Progress. • GTM Point of contact for Client,, • Attend client site visits / complete site surveys,, • Responsible for checking all job packs for the following day including TM plans have been collated and brief operative on work requirements., • Monitor Client Programme against works booked in via Central Hub and liaise with Depot Manager to ensure resource and kit availability / requirements., • Attend and lead on Programme meetings, highlighting any potential requirements, • Supervision of all operatives to ensure a high standard of work is maintained on site including sub-contractors., • Compliance checks to ensure all paperwork is completed correctly and returned to the relevant department. Any paperwork missing to be chased up with the operative and highlighted to relevant Depot Manager, • Ensure the completion of a site audit per operative per month, working with the Depot manager highlight any concerns for further audits and training as well as highlighting good performance., • Ensure 24/7 call out service is always available via the Rota system already agreed and any works delivered outside of, • Normal working hours have been handed over to the nighttime Supervisor or weekend call out supervisor., • Delivery of team compliance briefs with Depot Manager. Also provide input for the Monthly / Bi-Monthly Team Brief on works to promote., • Work closely with the regional manager and Depot Manager with the recruitment of staff and ensuring all members of staff receive the appropriate training., • Attend weekly Ops Meeting and lead with update on client works., • Liaise with client regarding site queries and support TM Operatives with any site queries, work with depot manager for any further requirements., • Support the Client with Cad Request’s and work with the CAD Team with verification of CAD Drawings, • Liaise with Depot Operative on kit requirements and Depot manager regarding kit levels, • Chase clients for ETA’s and site attendance if required., • Liaise with sub-contractors for assistance with works and handover of documents, site brief., • Ensure GTM TM Operatives and sub-contractors are compliant in terms of vehicle contents and PPE, • Provide Out of Hours Duty Manager / Supervisor Assistance (Rota for on call), • Daily handover to night shift, including organising the runs / allocation, • Self-organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time, • Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress, • Use of work tools – job holder should demonstrate competence using all work tools, • Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve things and should be able to determine when to refer a matter to someone else or whether to deal with it themselves, • Relationship Management / Attitude – Job holder should have the ability to calmly and concisely discuss any problems or complaints and solve them without getting drawn into a conflict with either a client, member of public or operative., • Excellent Verbal and Written Communication – ability to clearly communicate with external stakeholders and internal colleagues to articulate / convey information accurately and efficiently., • Previous Traffic Management experience is essential. 12D qualification We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Go Traffic Management has been serving traffic management solutions to clients since 2008, and are now one of the UK’s largest traffic management providers. Our services are delivered from our 22 regional depots, through our dedicated team of 200 employees and support network of approved suppliers. At Go Traffic Management, we have a reputation for providing clients with extensive, well-planned, and expertly delivered solutions for projects and schemes of all sizes. We pride ourselves in meeting (and often exceeding) clients’ expectations in a professional and cost-effective manner, which is a strategy that has resulted in our long-standing working relationships with clients, partners, and stakeholders. Be: SAFE - Go Traffic Management Our Be: SAFE campaign actively encourages our workforce to work safely and avoid unsafe acts and conditions by following four basic rules.

Children's Registered Manager - Residential Care - Manchester We are seeking a dedicated Children's Registered Manager to oversee a residential care service for young people with emotional and behavioural difficulties (EBD) in the Manchester region. This role offers an exciting opportunity to work within a nationally recognised organisation specialising in OFSTED regulated support services, providing a clear path for professional development and career progression. The successful candidate will be responsible for the safe management of a children's home, ensuring compliance with OFSTED standards and company policies. You will work closely with the organisation's senior management team to deliver high-quality care, support service quality assurance, and manage the operational aspects of the residential service. Managing and developing staff, including deputies, team leaders, and support workers, will be a key aspect of this role, alongside managing budgets and ensuring regulatory compliance. Ideal candidates will hold a Level 5 qualification in leadership and management, with previous experience as a deputy or registered manager within children’s residential care. Strong leadership skills, excellent organisational ability, and a commitment to safeguarding and quality standards are essential. Knowledge of OFSTED regulations, experience in managing staff teams, and the ability to maintain high standards of care are critical for success in this position. The role involves working full-time, Monday to Friday, with additional on-call duties to ensure continuous service delivery. This children's registered manager position is based in the Greater Manchester area and offers a salary of up to £60,000 plus bonuses. The organisation values professional growth, supports staff development, and promotes a positive working environment. Key Skills and Qualifications: Level 5 in leadership and management Deputy or registered manager experience in children’s residential care OFSTED registration and compliance knowledge Experience managing budgets and quality assurance processes Strong leadership and team development skills Commitment to safeguarding and duty of care For those interested in this children's registered manager role, please apply through the designated channel. The Vetro Recruitment team will contact you to discuss the position and your experience in more detail. Final note: Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone

Position: Sub Agent - Water Location: United Utilities Region Salary Guide: £60,000 - £70,000 Plus Car/Allowance & Excellent Package Our client is a Tier 1 D&B Contractor operating predominantly in the water industry who have been awarded a programme of work to deliver non-infrastructure water and wastewater projects for United Utilities and they are recruiting for Sub Agents to help deliver these projects throughout the North West. Your role will be to work with a Project Manager on a single or portfolio of projects providing support and taking the lead on project governance, supply chain relationships, takeover and client facing outputs. Supporting the development and continuous improvement of the project team and supply chain, striving to deliver enhanced health, safety, quality & environmental outcomes, customer satisfaction and commercial success. You will act as the PM's Deputy and support the PM in liaison with the Client. Key responsibilities will include: Supporting the project team in ensuring that all legal and industry standards impacted by the project are achieved. Ensuring that H&S management arrangements and people are in place for the duration of the project. Administration of the Project Management Plan ensuring that Quality Assurance has been accommodated for in all parts. Ensure that all staff working on the project have enough training and experience for the role they are performing. Have an understanding of all aspects of the client contract and the contracts cascaded to the project supply chain. Supporting the PM & QS in supply chain notifications of potential EWN's, CE's, CI or change in scope. Working with the PM & QS to ensure supply chain project costs do not exceed allowances. Ensure that project outputs are cascaded and communicated as appropriate to design and construction project team members. Manage accountability of internal and external stakeholders in relation to programme obligations. Escalate to the Project Manager or QS any key project issues and risks with mitigation plans and actions. Quality management and reporting to be in place and client KPI's to be managed. Continuous improvement against contractual key performance indicators. Assist in the resource profiling of the project programme & project team. Supporting the Site Manager in look ahead and supply chain progress reporting. Attend Client meetings, reporting back to the PM on any issues or actions that arise. Skills, Qualifications & Experience: Educated to HND/HNC and vocational professional/management qualifications or transferable role specific experience. Good working knowledge of all relevant H&S legislation and in particular duty holder relationships of CDM. H&S qualification SMSTS/IOSH/NEBOSH Member of relevant professional body (e.g. APM, CMI, ICE) Working towards professional recognition with a chartered body. Experience of the delivery of multi-disciplinary projects. Internal & external stakeholder management. Excellent communicator. Self-motivated, resilient, and tenacious under pressure. Leadership & management skills. Full driving licence. Desirable: Experience in water treatment plants Have good knowledge of digital delivery tools

Your new firm This forward-thinking Manchester-based independent accountancy firm has a long history of supporting a range of clients across the North West and the wider UK. They employ over 75 staff covering key service lines such as taxation, advisory, accounts/bookkeeping and audit. This firm has a unique portfolio of clients ranging from multi-million-turnover corporate clients, owner-managed businesses and start-up businesses. The need for a Tax Advisory Senior Manager has arisen due to the success and organic growth of the firm as this role will work alongside a strong team of collaborative partners. Your new role This is a new addition to the taxation team in Manchester, with this key strategic hire being brought in to handle tax advisory work for the firm. The current tax service line consists of 7 tax advisers, and you will be working alongside an experienced Tax Advisory Senior Manager supporting a wide variety of businesses and owners. You will have your own portfolio of UK and international businesses, working with business owners and gaining involvement in everything from mergers, corporate restructuring (demergers / shares for share exchanges), exit planning and MBOs, Business Investment Relief and remittance planning, stamp duty land tax planning advice, to name a few.This is a varied advisory role where your client exposure will be similar to that of a Big 4 or Top 10 accountancy practice but with a wider breadth of advisory projects. What you'll need to succeed To be successful in this job opportunity, the firm is seeking a CTA-qualified advisor who has solid corporate advisory skills and strong report-writing skills. The partners are keen to hear from entrepreneurial individuals who have worked within the Top 10 / Big 4 and are keen to progress their career alongside advisors who have worked within tax boutiques offering broad advisory knowledge. If you are a tax professional looking for more advisory work and more autonomy whilst working with and being supported by an energetic and experienced team of senior partners, this role would be perfect for you. What you'll get in return In return for this Manchester-based tax opportunity, you will receive a competitive salary, along with a generous pension scheme and holiday allowance. This firm offers so much flexibility and therefore operates a hybrid working model with flexible hours and the option to work from home or the office as required. What you need to do now If you're interested in this Tax Advisory Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us on (phone number removed) to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us to arrange a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. To deputise for the Contrac

GitLab is an open-core software company that develops the most comprehensive , used by more than 100,000 organizations. Our is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like and , customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. as we build technology that transforms how the world develops software. As an Account Executive, you'll be the primary connection between GitLab and customers based in Ukraine and Cyprus selling into organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive AI-powered DevSecOps platform. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. You'll report to an Area Sales Manager and partner closely with business development, marketing, and technical teams. You'll run the full sales process: shape the customer's journey, document buying criteria and processes, keep the pipeline accurate and evidence-based, and share root-cause insights on wins and losses. In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook. • Report to an Area Sales Manager and own a broad book of businesses, from new prospects to growing existing accounts across Ukraine and Cyprus, • Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close., • Support prospects by clearly articulating GitLab's DevSecOps value proposition and aligning it to customer business outcomes., • Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams., • Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline., • Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement., • Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success., • Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker., • Proven success in software sales, ideally in a mid-market or enterprise context, managing a varied book of business., • Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps., • Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management., • Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions., • Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes., • Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities., • Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management., • Alignment with GitLab's values, an interest in contributing from diverse or transferable sales backgrounds, and willingness to travel in line with company policy., • Fluency in Russian OR Ukrainian and English. The sales team works with growing organizations across their software delivery lifecycle as they modernize how they deliver software with GitLab. You'll join a distributed group of account executives, sales managers, and business development team members who collaborate asynchronously across regions. As a team, we run an efficient, transparent sales process and share what works in our sales handbook. We focus on opportunities like supporting customers through toolchain consolidation and driving platform adoption, and we continually refine how we sell and support GitLab based on what we learn. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the Role As the Manager, Solutions Architecture - UK/I (Pre-Sales) at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the UK and Ireland, with scope to grow into additional countries within the region over time, such as Sweden and the Netherlands. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer requirements into clear business outcomes. You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions Architecture organization across UK/I by building strong operating rhythms, strengthening executive relationships, and creating the conditions for your team to do their best work. This role suits someone who combines technical depth, strong judgment, and a hands-on approach to winning business and scaling teams. Some of the types of projects you'll work on: • Running technical evaluations, executive workshops, demos, and proof-of-concept engagements that help customers map GitLab's DevSecOps platform to their business goals, • Building regional operating practices that improve team execution, strengthen cross-functional alignment, and scale the impact of Solutions Architects across UK/I What you'll do • Manage a team of intermediate and senior Solutions Architects across the UK and Ireland, with scope to expand into other countries within the region such as Sweden and the Netherlands as the team grows, setting clear direction and enabling high-quality execution across UK/I., • Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win., • Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes., • Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals., • Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals., • Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution., • Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders., • Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth. What you'll bring • Experience managing technical teams in software or technology sales, pre-sales, consulting, or a related environment, with direct exposure to the UK and Ireland; exposure to other European markets such as Sweden or the Netherlands is a plus, given the scope for the role to grow into these countries over time., • Strong background in solution architecture or comparable practical experience, with the ability to relate technical depth to customer business value and apply transferable experience from adjacent domains while learning GitLab and related tools., • Proven success developing, mentoring, and scaling Solutions Architecture practices or similar customer-facing technical organizations in growing businesses., • Strong communication and technical presentation skills, with the ability to engage effectively across cultures and with both technical and business stakeholders., • Demonstrated business acumen and sound judgment, balancing technical excellence with commercial outcomes and regional priorities., • Track record of influencing cross-functional stakeholders and building strong partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior stakeholder groups., • Experience building inclusive, high-performing teams and creating clear, accountable operating practices in a distributed or remote environment., • A genuine curiosity for AI, with a habit of weaving AI tools into your own day-to-day work to move faster and think sharper, and an eye for how that same mindset can be turned outward to deepen and elevate customer engagement., • Ability and willingness to travel in line with business needs and GitLab's travel policy., • We are currently only able to accept applicants based in the UK or Ireland #LI-CM1 About the team The Solutions Architects team at GitLab is an established technical partner for the field, and we help customers and internal teams see the value of GitLab's platform approach during complex engagements. We combine technical credibility, customer confidence, and strong business partnership to enable success across the customer journey. Our work helps turn technical validation into confidence, momentum, and long-term value for prospects, customers, and partners. We also play an important role in linking the field to the rest of GitLab. By working closely with go-to-market and product organizations, we surface customer feedback that informs conversations about product direction, enablement, services, and messaging. As a globally distributed team, we rely on clear communication, consistent ways of working, and thoughtful collaboration to help customers across multiple regions and functions. We are focused on strengthening regional execution, building scalable practices for technical engagement, and helping GitLab grow through consistent, high-quality customer experiences. We're an important team for GitLab's continued growth because we combine team direction, technical expertise, and operational rigor in a way that helps the business scale while staying close to customer needs. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Sales Manager North The Client - Privately owned, family-run company specializing in articulated trailer contract hire and rental. Over 25 years of experience, operating from state-of-the-art facilities that supports a market leading reputation for excellence and reliability. With a significant size fleet they continue to grow year on year through consistent profitability and focused customer satisfaction. This scale and capability position them as a leader in the trailer rental sector. They are now looking for a dynamic Sales Manager to help expand their market presence, drive innovation through trailer technology, and support the ambitious growth strategies. TheRole Experienced Sales Professional from within the Commercial Heavy Duty Leasing Sector Strong track record of new business saleswithin within the trailer or commercial vehicle sector essential Quick learner with the desire to develop in the role. Mustbehungryanddynamicto succeed ...

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Remote | 💰 £60,000 - £75,000 (depending on experience) + | ✨ ⭐Our Compliance Assurance team We’re looking for a Compliance Assurance Manager to join our second line of defence (2LoD). You’ll help to provide oversight and check and challenge to the first line of defence (1LoD), providing assurance over how Monzo manages conduct risk. At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in the 2LoD as part of our Risk and Compliance Collective, in the Compliance Assurance Team. 🔑You’ll play a key role by... • Supporting teams at Monzo to understand the compliance and conduct risks in their area through timely delivery of the Compliance Assurance Plan., • Conducting end to end assurance reviews of key regulations, processes and controls with high attention to detail. You’ll provide stakeholders with clear feedback to further strengthen Monzo’s control environment. You take a pragmatic approach to really focus on the issues that matter., • Challenging policies and procedures to ensure that Monzo’s providing good customer outcomes and meeting regulatory requirements., • Providing subject matter expertise to strengthen the Risk and Compliance function and to support Monzo in growing safely., • Independently delivering clearly written, impactful reports and compliance assurance management information in a range of formats to audiences across the business. Both of these are delivered with high attention to detail., • Tracking and validating closures of actions stemming from compliance assurance reviews., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance assurance., • Providing oversight of/support to the work of other Compliance Assurance Managers/Analysts., • Delivering other Compliance team activities including the compliance risk assessment, maintenance of the Compliance Assurance methodology and annual planning., • Inspiring a proactive, positive culture towards regulation and legislation across the bank., • Delivering continuous improvement to the function and helping to create a ‘centre of excellence’. 🤩We’d love to hear from you if… • You have experience working in a compliance monitoring, compliance assurance or audit role within a regulated financial services environment. You have practical experience of delivering end to end assurance reviews on a variety of products and regulatory topics., • You're self-motivated, highly organised and focused on executing well. You’re able to work independently at pace and with changing priorities. You can balance timely delivery of an assurance review alongside other tasks., • You have a strong knowledge of Monzo’s conduct risks and the FCA Handbook (particularly BCOBS, CONC, SYSC, ICOB and DISP). You also have a great knowledge of other important rules and guidance such as the Consumer Duty and Vulnerable Customers guidance., • You have the ability to analyse large amounts of information to draw clear, conclusions., • Experience in a Fintech, data driven or highly automated environment would be a plus., • You have in depth knowledge of the role of the Risk and Compliance function., • You have great stakeholder management skills at various levels of seniority. You’re able to build strong, mutually respectful relationships with diverse teams and deliver findings and issues with kindness., • You are a compliance assurance SME and recognise the value of compliance being a competitive advantage in a business like Monzo., • You’re excited about the future of banking and want to work with us to shape it safely. 🙌What’s in it for you 💰£60,000 - £75,000 ➕ share options. 📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Recruiter call - 30 mins, • Initial video interview with hiring manager - 30 mins, • Technical video interview with hiring manager & stakeholder - 60 mins, • Behavioural video interview with two stakeholders - 60 mins Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

You’ll be an experienced Compliance Manager from the Insurance arena, with a strong working knowledge of relevant regulations including ICOBS, PROD, SYSC, DISP and Consumer Duty.

Your new firm The following information aims to provide potential candidates with a better understanding of the requirements for this role. This forward-thinking Manchester-based independent accountancy firm has a long history of supporting a range of clients across the North West and the wider UK. They employ over 75 staff covering key service lines such as taxation, advisory, accounts/bookkeeping and audit. This firm has a unique portfolio of clients ranging from multi-million-turnover corporate clients, owner-managed businesses and start-up businesses. The need for a Tax Advisory Senior Manager has arisen due to the success and organic growth of the firm as this role will work alongside a strong team of collaborative partners. Your new role This is a new addition to the taxation team in Manchester, with this key strategic hire being brought in to handle tax advisory work for the firm. The current tax service line consists of 7 tax advisers, and you will be working alongside an experienced Tax Advisory Senior Manager supporting a wide variety of businesses and owners. You will have your own portfolio of UK and international businesses, working with business owners and gaining involvement in everything from mergers, corporate restructuring (demergers / shares for share exchanges), exit planning and MBOs, Business Investment Relief and remittance planning, stamp duty land tax planning advice, to name a few.This is a varied advisory role where your client exposure will be similar to that of a Big 4 or Top 10 accountancy practice but with a wider breadth of advisory projects. What you'll need to succeed To be successful in this job opportunity, the firm is seeking a CTA-qualified advisor who has solid corporate advisory skills and strong report-writing skills. The partners are keen to hear from entrepreneurial individuals who have worked within the Top 10 / Big 4 and are keen to progress their career alongside advisors who have worked within tax boutiques offering broad advisory knowledge. If you are a tax professional looking for more advisory work and more autonomy whilst working with and being supported by an energetic and experienced team of senior partners, this role would be perfect for you. What you'll get in return In return for this Manchester-based tax opportunity, you will receive a competitive salary, along with a generous pension scheme and holiday allowance. This firm offers so much flexibility and therefore operates a hybrid working model with flexible hours and the option to work from home or the office as required. What you need to do now If you're interested in this Tax Advisory Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us on to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us to arrange a confidential discussion about your career. xrnqpay Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at .uk

As Duty Manager, it will be your responsibility to ensure every aspect of the event i. Are you a hands-on manager in the Hospitality industry? Willing to go the extra mile, with a nothing is too much trouble and can do attitude, looking to exceed your customers expectations? Then we want to hear fro

hackajob is partnering directly with Edenred PayTech to hire for this role. Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Compliance Manager Location: Swindon or London - Hybrid working Salary: Up to £80,000 About Edenred Edenred is the world leader in transactional solutions for companies, employees, and merchants, with a network of 60 million users, 1 million companies and institutions, and 2 million merchants globally. Edenred PayTech is a leading FCA-regulated e-money institution, processing 100bn annually across 30+ countries and powering innovation in Benefits, Fleet & Mobility, and Payment Markets. The Role Join Edenred Payment Solutions as a Compliance Manager and play a pivotal role in delivering conduct-risk frameworks and compliance monitoring programs that meet FCA regulatory standards. As a senior member of the second line of defence, you will provide expert risk-based advice, lead regulatory engagement, and drive continuous improvement in compliance processes across internal teams and agents/distributors. Key Responsibilities Own and evolve conduct-risk frameworks including Consumer Duty, complaints handling, and financial promotions to ensure regulatory compliance and excellent customer outcomes. Lead the Compliance Monitoring Programme with scoping, testing, reporting, and action tracking to evidence control effectiveness and drive remediation. Act as a trusted advisor to service, product, and finance teams, delivering practical guidance on client, product, and prudential issues. Prepare high-quality governance and management information packs to support senior decision-making. Coordinate regulatory reporting and FCA engagement, ensuring timely and accurate responses. Horizon-scan regulatory developments and translate changes into actionable plans. Lead cross-functional projects embedding controls with Finance, Product, Sales, Legal, and Risk teams. Candidate Profile Significant experience in regulated financial services compliance or regulatory consulting with deep FCA conduct knowledge. Proven experience designing and implementing compliance frameworks and monitoring programs. Strong stakeholder leadership and communication skills, with ability to prepare clear board-level reports. Ability to balance commercial priorities with regulatory demands in a fast-paced environment. Experience in payments or e-money sectors is highly desirable. Familiarity with FCA portals and regulatory returns advantageous. Competencies Strong problem solving, decision making, and results orientation. Emotional intelligence and autonomy with accountability. Excellent communication and stakeholder management skills. Ability to influence across multiple functions and drive change effectively. Education & Experience Bachelor's degree or equivalent practical experience. FCA-regulated payment services or e-money experience considered a plus. What We Offer Hybrid working arrangements. Opportunity to work in a tech-forward, global Fintech environment. Commitment to diversity, equality & inclusion - we welcome all candidates and provide reasonable adjustments as needed. Be part of a team shaping cutting-edge payment solutions within a trusted and innovative global company. Apply today to join Edenred's Compliance team and help us maintain the highest standards of conduct risk and regulatory compliance while supporting continued growth and innovation. Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us! JBRP1_UKTJ

Head of Compliance, Compliance Oversight & Money Laundering Reporting Officer Job Description Mphasis UK Ltd 1. Role Overview and Purpose The Head of Compliance, Compliance Oversight & Money Laundering Reporting Officer (SMF16 & SMF17) is responsible for providing independent oversight of the firm's regulatory compliance framework and for establishing, maintaining and overseeing the firm's anti-money laundering and counter terrorist financing arrangements. Acting as both the firm's Compliance Oversight function and Money Laundering Reporting Officer, the individual ensures the business complies with FCA rules, the Consumer Duty, the Senior Managers & Certification Regime, the Money Laundering Regulations 2017 (as amended), the Proceeds of Crime Act 2002, the Terrorism Act 2000 and applicable financial sanctions legislation. The role provides independent second-line oversight across all regulated activities undertaken by both the Principal firm and its overseas Appointed Representative, ensuring that regulatory, financial crime and conduct risks are appropriately identified, managed and escalated. 1. Reporting Lines and Governance Position Reports to: Managing Director (SMF 3) Accountable to: The Board of Directors Key Internal Relationships: SMF 1/3 (Managing Director, Business lead, Delivery lead Key External Relationships: Appointed Representative (India) – senior management, lender clients, FCA (as directed by SMF 1/3), legal and professional advisers. 3.Key Responsibilities Compliance Oversight, Financial Crime & Regulatory Assurance • Lead the firm's Compliance and Financial Crime function, providing independent oversight of regulatory compliance and ensuring the business continues to meet its obligations under FCA rules and applicable legislation., • Act as the firm's SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer), subject to FCA approval, taking personal responsibility for the firm's compliance and anti-money laundering frameworks., • Develop, implement and maintain an effective compliance framework, ensuring policies, procedures and controls remain appropriate, proportionate and aligned with regulatory requirements., • Design and deliver a risk-based Compliance Monitoring Programme, carrying out thematic reviews and monitoring activities to assess compliance, identify areas of improvement and ensure timely remediation., • Provide oversight of the firm's Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), sanctions and financial crime arrangements, including the Business-Wide Risk Assessment, customer due diligence and suspicious activity reporting processes., • Act as the firm's Nominated Officer, receiving and assessing internal suspicious activity reports and making external disclosures to the National Crime Agency where appropriate., • Provide independent oversight of the firm's Appointed Representative, ensuring appropriate governance, monitoring and regulatory control is maintained across all outsourced regulated activities., • Monitor changes to FCA rules, legislation and industry best practice, advising senior management and the Board on regulatory developments and ensuring appropriate implementation across the business., • Prepare and present regular compliance and financial crime reports to the Board, highlighting regulatory risks, monitoring outcomes, emerging issues and recommendations for improvement., • Support the business in embedding Consumer Duty, ensuring customer outcomes remain at the centre of decision-making and regulatory obligations are reflected in day-to-day operations., • Work collaboratively with the Managing Director and senior management, providing independent advice and constructive challenge while maintaining the integrity and independence of the Compliance function., • Promote a strong culture of compliance, ethical behaviour and regulatory awareness through training, guidance and ongoing engagement with colleagues across the business. 1. SMCR Accountabilities SM&CR Responsibilities & Regulatory Accountabilities (SMF16 & SMF17) As the FCA-approved Senior Manager performing the SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) functions, the post holder will be responsible for maintaining an effective compliance and financial crime framework, ensuring the firm meets its regulatory obligations and delivers good customer outcomes. The role includes responsibility for: • Providing independent oversight of the firm's compliance with FCA rules, legislation and regulatory requirements., • Establishing and maintaining effective compliance systems, controls and a risk-based Compliance Monitoring Programme., • Providing independent regulatory advice and challenge to senior management and the Board., • Overseeing the firm's Consumer Duty framework and monitoring customer outcomes., • Ensuring effective oversight of the firm's Appointed Representative and outsourced regulated activities., • Acting as the firm's Money Laundering Reporting Officer (MLRO), overseeing the AML, CTF, sanctions and financial crime framework, including customer due diligence, suspicious activity reporting and regulatory compliance., • Monitoring regulatory developments and ensuring appropriate implementation of legislative and regulatory changes., • Reporting material compliance and financial crime risks to the Board and, where required, the FCA and other relevant authorities., • Promoting a strong culture of compliance, integrity and ethical conduct throughout the organisation. 1. Required Experience and Qualifications Experience & Qualifications Essential • Significant experience within an FCA-regulated financial services environment, preferably consumer credit, debt collection, debt administration or a related sector., • Strong working knowledge of the FCA Handbook, including CONC, SYSC, DISP, Consumer Duty and SM&CR., • Experience of developing, implementing or monitoring compliance frameworks, policies and controls., • Experience of undertaking compliance monitoring, regulatory advice and risk assessments., • Good understanding of Anti-Money Laundering (AML), sanctions, customer due diligence and financial crime requirements., • Experience of preparing management information and presenting compliance matters to senior management., • Excellent communication, analytical and stakeholder management skills. Desirable • Previous experience operating within a Principal/Appointed Representative model., • Experience of working with outsourced or offshore operational teams., • Experience of FCA authorisations, supervisory engagement or regulatory change programmes., • Experience acting as an MLRO, Deputy MLRO or Compliance Manager., • Knowledge of debt collection or debt administration activities. Qualifications • Degree or equivalent professional experience., • Professional compliance qualification or working towards one., • AML or Financial Crime qualification desirable., • Eligibility to obtain FCA approval as an SMF16 and SMF17. 1. Key Competencies Key Competencies • Commercial Awareness – Able to provide pragmatic, risk-based regulatory advice that supports business growth while ensuring compliance with FCA requirements., • Regulatory Expertise – Strong understanding of the FCA regulatory framework, Consumer Duty, SM&CR, AML and financial crime requirements, with the ability to interpret and apply regulatory change effectively., • Risk-Based Decision Making – Able to assess regulatory and financial crime risks, balancing customer outcomes, regulatory obligations and commercial objectives., • Independent Judgement & Integrity – Confident in providing objective advice and constructive challenge to senior management and the Board while maintaining professional independence., • Leadership & Influencing Skills – Able to build credibility, influence stakeholders at all levels and foster a positive culture of compliance and ethical behaviour., • Analytical Thinking – Strong ability to interpret data, identify trends, investigate issues and recommend practical, proportionate solutions., • Communication Skills – Excellent written and verbal communication skills with the ability to explain complex regulatory matters clearly to both technical and non-technical audiences., • Governance & Organisational Skills – Strong planning and organisational capability with the ability to manage multiple priorities, meet deadlines and maintain high standards of governance., • Relationship Management – Builds effective working relationships across the business, supporting collaboration while maintaining appropriate independence., • Continuous Improvement – Proactively identifies opportunities to strengthen governance, improve processes and enhance customer outcomes. 1. Contractual and Approval Requirements The appointment to this role is conditional upon: • FCA approval of the candidate to perform the SMF 16/17 obtained by the firm via the submission of Form A prior to the commencement of the role;, • Submission to the FCA of an accurate and complete Statement of Responsibilities covering the SMF 16/17 function;, • Satisfactory completion of criminal record checks via the Disclosure and Barring Service (and any overseas equivalent as appropriate);, • Satisfactory regulatory reference checks going back six years, obtained in accordance with SYSC 22; and, • The firm's own fitness and propriety assessment confirming the candidate's suitability.

Group Operations Director - The Venues Collection | Full-Time / Permanent Competitive salary + excellent benefits including company car, healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. About the role... The Group Operations Director is responsible for the overall operational leadership of the venues, ensuring sales, profitability and guest satisfaction are maximised through high-performing on-site teams. They will establish and maintain consistent standards across the portfolio, ensuring all venues operate in line with company policies, procedures, brand standards and legislative requirements, while supporting the wider objectives of The Venues Collection, Levy UK and Compass Group. A key part of the role is leading, coaching and developing teams to continually improve operational performance and enhance the guest experience. Working closely with the Group Head Chef, the Group Operations Director will also shape and evolve the food and beverage offering, ensuring seasonal menus reflect Levy's food philosophy while meeting the diverse needs of The Venues Collection's varied client base. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Operations Director - The Role Operations and Standards: To be responsible for all group operational standards - setting the 'core' standards and documenting them to ensure everyone is aware. Also allowing the venues the opportunity to enhance the guest experience, within reason and as appropriate. To ensure all venues are operating to the required company and brand standards and to follow up on any issues identified, supporting the venues with drawing up actions plans accordingly. Introducing a measurement tool that shares results across all venues and departments. In conjunction with the Group Head Chef ensure the food offering is regularly reviewed in line with Levy's requirements, whilst geared to The Venues Collection different client requirements. Responsible for the beverage offering across the portfolio, that's in line with Levy's requirements, whilst geared to The Venues Collection different clients. In conjunction with the Group Estate Manager ensure there is a planned maintenance schedule for all venues that continually improves the guests experience, that is in line with budget expectations. Maintain high levels of guest satisfaction by overseeing the guest feedback processes and sending out monthly reports to the business, Maintain the hotel's operations and facilities, ensuring Company and Regulatory health and safety standards are upheld. Be present at 'key' events to ensure the venue delivers to expectations. People Management: Foster a positive, inclusive and collaborative work environment, focusing on employee motivation, engagement and fulfilment. Support the training and development of the Venue Regional Managers / General Managers, Ops Managers and HOD's, encouraging growth, promotion and succession planning. Provide strong strategic leadership to all direct reports. Maintain effective, regular one to ones and annual appraisal reviews. To be involved in in any recruitment and termination decisions at HOD level and above at all venues, supporting the interview process. Manage poor employee performance, conduct or absence in line with Company processes for direct reports. Hold monthly one to one meetings with the Group Head Chef and Group Estate Manager, setting clear objectives in line with the business needs. Attend each venue at least once a month, incorporating a catch up with the GM and senior team on site. Financial Performance: Support the Regional General Managers / General Managers to monitor and analyse the hotel's financial performance, including revenue and payroll costs. Support the venues to develop and execute their strategy and cost saving initiatives to achieve budget and profit targets. Participate in the monthly business review calls to review financial performance, guest satisfaction and compliance. Commercial: Work closely with the Regional General Managers / General Managers to develop and implement long and short-term strategies for the venue's growth, development and overall success. With a key focus on F&B sales. Attend the quarterly commercial reviews with the SLT, participating accordingly. From time to time, to participate in the venues forecast review / sales strategy meetings and provide guidance in terms of forecast accuracy and achieving budgets / profit targets. Identify opportunities for new services, partnerships, or market segments to enhance profitability. Stay informed about industry trends, competitors, and local market conditions to maintain a competitive edge. Ensure venues adopt all group initiatives to the required standard. Compliance & Safety: Ensure compliance with all Company and legislative regulations, including but not limited to; employment law, food safety, health and safety, liquor license and environmental health. In conjunction with the Group Estate Manager ensure venues adhere to all Compass requirements in terms of sustainability, ISAQAR and health and safety records. What we're looking for • Leadership & Team Management across multiple sites: Strong ability to lead and motivate a diverse team., • Communication: Excellent interpersonal and communication skills, both verbal and written with high levels of emotional intelligence., • Problem Solving: Quick and effective decision-making in high-pressure situations., • Financial Acumen: Strong understanding of hotel financial management and reporting., • Customer Service Focus: Passion for delivering high-quality guest experiences with a bias to F&B., • Attention to Detail: Ability to ensure that all aspects of the hotel's operations run smoothly., • Regional General Manager experience. Experience of a branded hotel environment and hotel opening are desirable, due to potential future contracts. What you'll get in return • Competitive salary with bonus, company car and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0708/439500/52825490/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Are you an experienced Technical Claims Manager, Senior Claims Manager, Complex Claims Manager, Technical Claims Specialist or Claims Technical Lead looking for an opportunity to make a real impact? Fancy joining one of Europe's leading independent insurance brokers If you're passionate about delivering outstanding claims outcomes, influencing strategy and acting as a trusted adviser to clients, we'd love to hear from you… Working closely with clients, insurers, loss adjusters and legal representatives, you'll negotiate the best possible outcomes, interpret complex policy wordings, resolve contentious claims and provide commercially focused advice that adds genuine value. You'll also analyse claims trends, produce meaningful management information, contribute to service improvements and help shape the future of our claims offering. As a senior technical leader, you'll mentor and coach colleagues, raise technical capability across the team and play an important role in developing best practice, supporting succession planning and driving continuous improvement. You'll work collaboratively across the business, contributing to client retention, business growth and strategic initiatives while ensuring compliance with FCA requirements and Consumer Duty principles. Location: Manchester – Hybrid (3 days In the office, 2 from home) Salary: up to £50k base + great employee benefits We're looking for someone with extensive commercial claims experience, exceptional technical knowledge, outstanding negotiation and stakeholder management skills, and the ability to translate complex claims into clear commercial solutions. If you're ready to join a business where your expertise is valued and your contribution will shape both client outcomes and the future of the Claims function, we'd love to hear from you. Sound like you? CLICK APPLY and send through a copy of a CV. TPBN1_UKTJ

Part of the Customer Experience team, your line manager is the Customer Experience Manager. Be the first point of contact for Assistant Customer Experience Managers on a performance for incidents. Casual Duty Manager - Manchester.

Our client, a Greater Manchester council is seeking a Children’s Team Manager to join their Duty Team. Allocate and direct work to Duty social workers, providing clear managerial guidance. Lead and oversee daily Duty operations, ensuring timely and safe responses to referrals.

Temporary Chefs – all levels from Chef de Partie to Catering Manager. £16 - £20ph. Catermatch Solutions are currently recruiting experienced, reliable Chefs for various clients in and around Manchester and Cheshire. Currently recruiting for Hotels, Restaurants, Gastro pubs and contract catering venues. You will be expected to work on various sections of the kitchen and help to ensure the high standards and procedures already set in place are kept to a high standard. Excellent hours and working conditions to suit your needs with weekly payments, direct to bank account on a Friday using excellent payment system. Candidates must have relevant catering qualifications and a proven track record in similar establishments. You must be able to provide 2 recent references. The ability to drive would be an advantage but is not essential. Candidates with a DBS certification are welcome. Chefs should have their own whites, knives and safety shoes. App system to control workflow, accept & decline various opportunities. Paid for every minute worked, direct into your bank account, weekly pay many other benefits included. Lots of various types of establishments with various straight shifts. Locations in Manchester and the North West, some provide free accommodation with positions. What's on Offer: Hourly rates ranging from £16 - £19 ph plus holiday pay and pension contribution. Various shifts available to suit your work life balance. Minimum shifts are 6 hours. Live in positions available and free parking. Ongoing assignments in a variety of establishments. Meals on duty. BENEFITS Hourly paid Flexible working hours Weekly pay Pension contribution Health & medical advice, services & support QUALIFYING CANDIDATES In accordance and compliance with the Asylum and Immigration Act 1996 , all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom. Unfortunately, at this time we are unable to accept applications from anyone not currently living in the U.K. TPBN1_UKCT

Your new firm This forward-thinking Manchester-based independent accountancy firm has a long history of supporting a range of clients across the North West and the wider UK. They employ over 75 staff covering key service lines such as taxation, advisory, accounts/bookkeeping and audit. This firm has a unique portfolio of clients ranging from multi-million-turnover corporate clients, owner-managed businesses and start-up businesses. The need for a Tax Advisory Senior Manager has arisen due to the success and organic growth of the firm as this role will work alongside a strong team of collaborative partners. Your new role This is a new addition to the taxation team in Manchester, with this key strategic hire being brought in to handle tax advisory work for the firm. The current tax service line consists of 7 tax advisers, and you will be working alongside an experienced Tax Advisory Senior Manager supporting a wide variety of businesses and owners. You will have your own portfolio of UK and international businesses, working with business owners and gaining involvement in everything from mergers, corporate restructuring (demergers / shares for share exchanges), exit planning and MBOs, Business Investment Relief and remittance planning, stamp duty land tax planning advice, to name a few.This is a varied advisory role where your client exposure will be similar to that of a Big 4 or Top 10 accountancy practice but with a wider breadth of advisory projects. What you'll need to succeed To be successful in this job opportunity, the firm is seeking a CTA-qualified advisor who has solid corporate advisory skills and strong report-writing skills. The partners are keen to hear from entrepreneurial individuals who have worked within the Top 10 / Big 4 and are keen to progress their career alongside advisors who have worked within tax boutiques offering broad advisory knowledge. If you are a tax professional looking for more advisory work and more autonomy whilst working with and being supported by an energetic and experienced team of senior partners, this role would be perfect for you. What you'll get in return In return for this Manchester-based tax opportunity, you will receive a competitive salary, along with a generous pension scheme and holiday allowance. This firm offers so much flexibility and therefore operates a hybrid working model with flexible hours and the option to work from home or the office as required. What you need to do now If you're interested in this Tax Advisory Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us on (phone number removed) to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us to arrange a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

As a Complaints Executive in Manchester's financial services sector, you'll handle and manage a case load of customer complaints, ensuring they are resolved efficiently and in line with company policies. Your role will help maintain customer satisfaction and compliance by managing issues with care and professionalism. Client Details This opportunity is with a company in the financial services industry based in Manchester. Description Investigate and resolve customer complaints in a timely manner, ensuring adherence to internal policies and external regulations. Manage a personal caseload of regulated and unregulated complaints from receipt through to resolution, ensuring all complaints are handled fairly, consistently, and within required timescales. Conduct thorough and impartial investigations, reviewing customer interactions, account information, policies, procedures, and supporting evidence to determine appropriate outcomes. Draft clear, professional, and well-reasoned complaint responses, including Final Response Letters, ensuring compliance with FCA DISP requirements and internal standards. Deliver fair customer outcomes in line with FCA Consumer Duty principles and the organisation's customer-focused culture. Identify root causes, recurring complaint drivers, and emerging risks through detailed case reviews and complaint analysis. Escalate significant risks, systemic issues, and potential regulatory concerns to the Regulated Complaints & FOS Manager and relevant stakeholders. Collaborate with operational, quality, risk, compliance, and partner teams to support process improvements and reduce complaint volumes. Support responses to Financial Ombudsman Service (FOS) referrals, including the preparation of comprehensive case files and supporting evidence. Maintain accurate complaint records and management information, ensuring all regulatory reporting and governance requirements are met. Contribute to complaint trend analysis, reporting, and insight activities to support business decision-making and continuous improvement initiatives.Profile A successful Complaints Executive should have: Strong regulatory and investigative skills with exceptional attention to detail. Excellent challenging and influencing abilities, with confidence to provide independent regulatory judgement. Strong problem-solving and analytical skills, with the ability to interpret complaints data and identify systemic risks. Ability to produce timely, accurate and defensible decisions with minimal supervision. Highly organised, with the ability to manage multiple complex complaints and regulatory deadlines. Proven experience managing FCA-regulated complaints and within financial services. Strong understanding of FCA DISP requirements and the Financial Ombudsman Service framework. Customer-focused mindset with strong regulatory judgement and ethical decision-making.Job Offer 6 month fixed term contract with the possibility of going perm. Hybrid working after training (2 days in office, 3 days at home). This role is Mon - Fri. Central city centre office. Excellent team & working culture on offer. Excellent career prospects

Position: Sub Agent - Water Location: United Utilities Region Salary Guide: £60,000 - £70,000 Plus Car/Allowance & Excellent Package Our client is a Tier 1 D&B Contractor operating predominantly in the water industry who have been awarded a programme of work to deliver non-infrastructure water and wastewater projects for United Utilities and they are recruiting for Sub Agents to help deliver these projects throughout the North West. Your role will be to work with a Project Manager on a single or portfolio of projects providing support and taking the lead on project governance, supply chain relationships, takeover and client facing outputs. Supporting the development and continuous improvement of the project team and supply chain, striving to deliver enhanced health, safety, quality & environmental outcomes, customer satisfaction and commercial success. You will act as the PM's Deputy and support the PM in liaison with the Client. Key responsibilities will include: Supporting the project team in ensuring that all legal and industry standards impacted by the project are achieved. Ensuring that H&S management arrangements and people are in place for the duration of the project. Administration of the Project Management Plan ensuring that Quality Assurance has been accommodated for in all parts. Ensure that all staff working on the project have enough training and experience for the role they are performing. Have an understanding of all aspects of the client contract and the contracts cascaded to the project supply chain. Supporting the PM & QS in supply chain notifications of potential EWN's, CE's, CI or change in scope. Working with the PM & QS to ensure supply chain project costs do not exceed allowances. Ensure that project outputs are cascaded and communicated as appropriate to design and construction project team members. Manage accountability of internal and external stakeholders in relation to programme obligations. Escalate to the Project Manager or QS any key project issues and risks with mitigation plans and actions. Quality management and reporting to be in place and client KPI's to be managed. Continuous improvement against contractual key performance indicators. Assist in the resource profiling of the project programme & project team. Supporting the Site Manager in look ahead and supply chain progress reporting. Attend Client meetings, reporting back to the PM on any issues or actions that arise. Skills, Qualifications & Experience: Educated to HND/HNC and vocational professional/management qualifications or transferable role specific experience. Good working knowledge of all relevant H&S legislation and in particular duty holder relationships of CDM. H&S qualification SMSTS/IOSH/NEBOSH Member of relevant professional body (e.g. APM, CMI, ICE) Working towards professional recognition with a chartered body. Experience of the delivery of multi-disciplinary projects. Internal & external stakeholder management. Excellent communicator. Self-motivated, resilient, and tenacious under pressure. Leadership & management skills. Full driving licence. Desirable: Experience in water treatment plants Have good knowledge of digital delivery tools

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality . We are passionate about the industry and always on the lookout for exceptional talent to join us on our journey. OUR HOTEL Located in the heart of one of the UK's most vibrant and creative cities, Hampton by Hilton Manchester Northern Quarter is a modern, high-performing hotel that combines contemporary comfort with genuine hospitality. Situated close to Manchester's iconic Northern Quarter, the hotel attracts a diverse mix of corporate, leisure, group and international travellers throughout the year. This is a fantastic opportunity for an ambitious and commercially driven hotel leader to take ownership of a thriving business, inspire a passionate team and make a lasting impact within one of the world's most recognised hospitality brands. BRAND DESCRIPTION Hampton by Hilton is one of Hilton's most successful and fastest growing brands worldwide. Known for its friendly service, quality accommodation and reliable guest experience, Hampton by Hilton delivers everything guests need for a great stay. As part of Hilton, team members benefit from the strength of a globally respected brand, industry leading commercial support and outstanding career development opportunities. A DAY IN THE LIFE OF A GENERAL MANAGER As General Manager reporting to Director of Operations, you will be the driving force behind the success of the hotel. You'll lead from the front, creating an engaging culture where colleagues feel empowered, guests receive exceptional experiences and commercial performance exceeds expectations. You will have full responsibility for all aspects of the hotel's operation, leading your team to achieve outstanding guest satisfaction, financial performance and employee engagement results. What you'll be doing... Leading and inspiring the hotel team to deliver exceptional guest experiences every day. Taking full accountability for the hotel's commercial performance, profitability and market positioning. Developing and implementing strategic business plans to maximise revenue and profitability across all departments. Creating a high performance culture through coaching, mentoring and developing future leaders. Building strong relationships with owners, key stakeholders, local businesses and community partners. Driving guest satisfaction through operational excellence and a relentless focus on service quality. Managing all aspects of budgeting, forecasting and financial control. Monitoring market trends and competitor activity to identify opportunities for growth. Ensuring the hotel consistently meets Hilton brand standards and RBH operational expectations. Championing employee engagement, wellbeing, diversity and inclusion initiatives. Leading recruitment, succession planning and talent development programmes across the hotel. Working closely with regional support teams to drive innovation, efficiency and continuous improvement. Acting as the face of the hotel within Manchester's business and hospitality community. Delivering a safe, compliant and well-maintained environment for guests and colleagues. WHAT WE NEED FROM YOU Previous experience as a General Manager within the hotel industry. A proven track record of delivering strong financial and commercial results. Exceptional leadership skills with the ability to inspire, motivate and develop high-performing teams. Strong commercial acumen with experience managing budgets, forecasts and business plans. Excellent communication and stakeholder management skills. A passion for creating memorable guest experiences and driving service excellence. Experience building a positive culture focused on engagement, accountability and performance. The ability to confidently analyse performance data and make strategic decisions. Strong understanding of hotel operations across all departments. A proactive, resilient and solutions-focused approach. Experience working within branded hotel environments would be advantageous. A genuine passion for hospitality and developing people. WHY THIS ROLE IS DIFFERENT This isn't simply a General Manager position. It's an opportunity to lead a high profile hotel in one of the UK's most exciting cities whilst shaping the future of both the business and its people. You'll have the autonomy to make decisions, the support of an award winning management company, and the opportunity to create a culture where colleagues thrive and guests return time and time again. If you're a dynamic leader who loves developing teams, driving commercial success and delivering exceptional hospitality, we'd love to hear from you. OUR BENEFITS You will have access to a benefits package we believe truly works for our people: Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced maternity, adoption & shared parental leave Course sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 per referral, up to 5 referrals) Flexible working arrangements Wagestream choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events throughout the year Free meals on duty Excellent career development opportunities across RBH and our international brand partners And much, much more EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact We run background checks on all new hires in this position. TPBN1_UKCT

Working as a Duty Manager gives you the opportunity to deliver some of the UK's largest sporting events, festivals, concerts and outdoor shows. Duty Manager (Catering & Bars – Greenfield Events) - Altrincham, Greater Manchester. Reports To: Operations Manager / Event Manager.

Our client Bury council is looking for a Children's Team Manager to join their Duty and Assessment team. Duty & Assessment TM - To manage the provision of field social work services to the local community by a team of social workers, ensuring that statutory requirements and departmental policies

At Aloft, we aren't your typical hotel-but we aren't too cool for school either.We're here to be our guests' launching and landing pad.Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or

Duty and Assessment Team Manager Bury, Manchester Temporary, Full Time Up to £46ph Lead a dedicated social work team delivering high-quality field services to children, families and the local community.

Leisure are currently looking for an experienced Duty Manager to join a busy leisure facility in East London. The Duty Manager will oversee the day-to-day operations of the site, ensuring a safe, efficient, and customer-focused environment. Previous experience as a Duty Manager in a le.

As a Duty Manager at Planet Organic, you are a key player in bringing our mission to life every day. Duty Manager - Store Management - Full Time.

The role • Overnight Duty Manager on-call with primary lead on Emergency Action Procedures- Competent Person under the propertys Health & Safety Policy- Late check-ins, early check-outs, wake-up c

Seeking a Duty Manager for Abingdon School, with full-time, part-time, evening, and weekend roles available.

Our teams at Robinsons are more than exceptional, theyre award winning! And as Duty Manager, youll play a vital role in ensuring they are set for success in a fast-paced and customer focused atmosphere.

Duty Manager Jetts Fitness – Clapham Road Saturday and Evening Availability Required Role Overview Location: Jetts Fitness, Clapham Road, London Contract: 35 hours/week Salary: £27,000 depending on experience Reports to: General Manager Shifts: • Regular Sunday shift • Weekday evening availab

Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team About the Role: The Event Dut

Role: Membership Advisor / Junior Duty Manager (Sales-Focused) Location: Anytime Fitness Southsea, Portsmouth Hours: 30 hours per week (flexible shifts including some weekends) About the Role We’re looking for a driven, proactive Membership Advisor to join our team at Anytime Fitness Southsea. Thi

Duty Manager - London Heathrow Reporting into the Operations Manager, you will be accountable for managing the Heathrow maintenance operations to deliver outstanding levels of service, whilst maintaining the highest quality and safety standards. Attend and participate in Duty Manager daily operation

Discover Your Next Opportunity: Duty Manager at Heron Foods. Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly.