JOB TODAY logo

Support manager jobs in ManchesterCreate job alerts

  • Ecommerce Admininstrator
    interview badgeInterviews tomorrow
    Ecommerce Admininstrator
    3 days ago
    £12.21–£12.25 hourly
    Full-time
    Cheetham Hill, Manchester

    Job Description Position: E-commerce Administrator Job Type: Full-time, Permanent Work Location: In person Overview We are seeking a detail-oriented and tech-savvy E-commerce Administrator to support the day-to-day operations of our online store(s). The ideal candidate will ensure products are accurately listed, orders are processed efficiently, and customer queries are handled promptly. This role is vital in maintaining smooth, efficient, and customer-focused e-commerce operations. Key Responsibilities Product Management • Upload, update, and maintain product listings (titles, descriptions, images, pricing, inventory), • Optimise product descriptions and metadata for SEO and customer engagement, • Ensure product photography meets brand standards and upload quality images, • Organise and maintain product categories, tags, filters, and attributes for improved user navigation, • Monitor stock levels, update stock availability, and coordinate with inventory or warehouse teams, • Conduct regular audits of product listings to ensure accuracy and consistency across platforms, • Assist in preparing new product launches and promotional updates Order & Customer Management • Process and monitor all online orders, returns, exchanges, and cancellations, • Ensure orders are dispatched in a timely manner and follow up with warehouse/logistics teams as needed, • Provide proactive communication to customers regarding order status, delays, or issues, • Handle customer inquiries, complaints, and requests via email, phone, chat, or platform inboxes, • Investigate and resolve delivery issues, missing items, and disputes, • Maintain excellent customer service standards and support brand reputation, • Track and report recurring customer issues to improve operational processes, • Update order notes, tracking information, and customer profiles where necessary Additional Key Responsibilities • Monitor and respond to messages across all selling channels (eBay, Amazon, Shopify, etc., if applicable), • Assist with marketplace compliance, such as required attributes, listing rules, and policy updates, • Generate weekly reports on sales, products, returns, and customer service performance, • Support marketing and promotional activities (discounts, banners, product campaigns), • Liaise with internal departments such as warehouse, marketing, accounts, and management, • Identify opportunities to streamline workflows and improve the efficiency of e-commerce operations, • Conduct competitor checks for pricing, merchandising, and product trends, • Update and maintain internal documentation, guides, and SOPs for e-commerce processes Requirements • Proven experience in e-commerce operations, administration, marketplace management, or similar roles, • Proficiency with major e-commerce platforms (Shopify, WooCommerce, Magento, eBay, Amazon Seller Central, etc.), • Experience using order management systems, CMS tools, and basic photo editing (e.g., Canva, Photoshop), • Strong understanding of online retail processes, customer service, and fulfilment workflows, • Excellent written and verbal communication skills, with a professional and friendly tone, • Strong attention to detail and accuracy when handling product data and orders, • Ability to multitask, prioritise, and manage time effectively in a fast-paced environment, • Strong problem-solving skills, especially when dealing with customer or order issues, • Comfortable using spreadsheets (Excel/Google Sheets) for reporting and data management, • Ability to work collaboratively with cross-functional teams, • Tech-savvy, adaptable, and able to quickly learn new systems and platforms Benefits • Casual dress, • Flexitime, • On-site parking

    Immediate start!
    Easy apply
  • Junior Sous Chef
    Junior Sous Chef
    19 days ago
    $42.5 yearly
    Full-time
    Chinatown, Manchester

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy and Belgium). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as JUNIOR SOUS CHEF in Manchester. For our new adventure in Manchester, we are looking for talented Junior Sous Chefs who will become the leaders and Chefs of tomorrow. Your main tasks: FROM CREATION TO PLATE EXECUTION • Participate in the menu change process alongside the Executive Chefs, contributing to a unique culinary experience., • Speed and precision at the pass will be your hallmark., • Ensure every dish is perfect, adhering to the Group's recipes and standards. OPERATIONAL EFFICIENCY • You are the Chef's right hand, ensuring everything is impeccable: compliance with hygiene standards, a well-organized team, and checks always aligned with objectives., • Manage Food Costs like a true leader: zero waste, flawless inventories, and always on-time orders., • Plan, organize, and lead the brigade with energy and precision. SUCCESS IS BUILT ON TEAMWORK • Train and support your team daily, sharing passion and professionalism., • Build your Squad: your leadership creates harmony and makes the workplace stimulating and positive. Our offer: • Highly competitive salary, • Full time role, • 2 consecutive days off per week, • 28 days paid holiday per year, • Pension scheme, • Permanent contract, • Meal on shift: we serve the staff meal before the lunch and dinner shift, • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • And much mooore! START DATE: asap BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma

    No experience
    Easy apply
  • Care Assistant / Carer
    Care Assistant / Carer
    21 days ago
    £15–£40 hourly
    Full-time
    Manchester

    Company Description CarerNest is an innovative digital healthcare platform that connects families with verified care professionals through advanced matching technology. Using cutting-edge tools like intelligent algorithms and real-time availability management, it simplifies access to qualified carers based on location, expertise, and preferences. The platform emphasizes trust and security with thorough verification processes, including background checks and professional validations. With features like digital care logs, secure payment solutions, and 24/7 emergency support, CarerNest ensures seamless and reliable care services. Designed with both families and caregivers in mind, it fosters a trusted ecosystem for finding and providing skilled care while promoting professional growth and flexibility for caregivers. Role Description This is a full-time remote position for a Caregiver. The Caregiver will be responsible for providing compassionate and professional care, assisting clients with daily living activities, preparing meals, and administering medications as needed. Responsibilities also include offering companionship, managing appointments, and ensuring the well-being and safety of clients. Caregivers are expected to maintain accurate care logs and communicate effectively with clients and their families to ensure high-quality care services are met. Qualifications • Proven experience in caregiving, including assisting with daily living activities and providing support to individuals with diverse needs, • Basic knowledge of health, safety, and hygiene standards, including administering medications, • Strong communication and interpersonal skills to ensure clear interaction with clients and families, • Organizational skills for managing schedules, appointments, and maintaining accurate care records, • Compassionate, patient, and dependable, with a strong commitment to client well-being, • Ability to work independently in a remote setting, • Relevant certifications such as First Aid, CPR, or caregiving training (preferred), • Knowledge of digital tools for logging care activities (a plus)

    Immediate start!
    Easy apply
  • Writer
    Writer
    1 month ago
    £16–£22 hourly
    Part-time
    Oldham

    Senior Academic Writer (Law Specialisation) Law Essay Pros We are looking for a highly skilled Senior Academic Writer specialising in Law to join our professional academic writing team at Law Essay Pros. The successful candidate must have strong expertise in legal subjects and the ability to produce well-researched, original, and academically sound written work. This role involves working on legal essays, dissertations, case studies, research papers, coursework, legal arguments, and other academic content. Applicants must have a keen understanding of academic research standards, legal referencing styles, and the ability to articulate complex legal concepts clearly and accurately. You will play a key role in maintaining the quality, credibility, and academic integrity of our services. Key Responsibilities • Produce high-quality academic writing on a wide range of Law-related topics., • Conduct thorough legal research using credible academic and legal sources., • Write essays, assignments, dissertations, research proposals, case notes, and legal analysis papers., • Ensure accuracy, originality, and adherence to academic standards, including correct referencing (e.g., OSCOLA)., • Edit, revise, and proofread written materials to ensure clarity, precision, and academic excellence., • Communicate closely with our team to meet client requirements and deadlines., • Stay up to date with legal developments, case law, and academic writing trends. Required Qualifications & Skills • Proven experience as an Academic Writer, ideally within Law disciplines., • Strong understanding of legal principles, case analysis, and legal writing structure., • Ability to research independently and write clearly, concisely, and persuasively., • Expertise with academic referencing systems, particularly OSCOLA., • Excellent grammar, editing, and proofreading skills., • Degree in Law (LLB, LLM, JD) or equivalent is highly preferred. Candidates with strong demonstrable experience may also be considered., • Attention to detail and commitment to academic integrity., • Ability to manage deadlines and handle multiple tasks efficiently., • Strong communication and collaboration skills. Why Join Us? At Law Essay Pros, we value quality, professionalism, and dedication. You will be part of a supportive and growth-oriented team where your expertise will directly contribute to helping students and professionals excel in their academic and research goals.

    Easy apply
  • Residential Support Worker
    Residential Support Worker
    1 month ago
    £12.25 hourly
    Full-time
    Wythenshawe

    About Arborvitae Care Services (ACS): At Arborvitae Care Services, we’re passionate about transforming young lives. Our mission is simple yet powerful - to offer consistent, compassionate, and expert care to vulnerable young people. As a growing, mission driven organisation, we believe that every child truly matters, and we work tirelessly to create spaces where young people feel safe, supported, and empowered to thrive. Job Purpose • To provide advice, assistance and support to young people in our care, attending to their practical, physical and emotional needs. Ensuring the young person is always appropriately safe guarded, driving our ethos of ‘every child matter’s’. Key Responsibilities: Support to Young People: • To maintain a high quality of care and support which meets the practical, physical, emotional and behavioural needs of the young person within our care, • To provide a caring, supportive and nurturing environment in which the young person can feel secure and free from harm, • Establishing positive, trusted and secure relationships with the young person ensuring professional boundaries, • Be a positive role model to the young person, rewarding positive conduct, • Contribute to the young person’s care plan, • Attending to practical matters in relation to childcare and the family environment (cooking, cleaning, general maintenance around the home etc), • Keeping accurate written records on young people which feed into planning meetings, reviews or any other meetings as appropriate, • Empowering the young person and facilitating their active involvement in the decision making about their lives and future, sensitively supporting them where it may not be possible to act on their wishes, • Supporting the young person in meetings with relevant professionals including social workers, CAMHS and LAC nurses Support to Team: • To work as part of the home and wider Arborvitae team, • Being aware of the aims and outcomes of the home and working collaboratively with team members to achieve them, • Promote positive challenges within the team, • Any other responsibilities as so reasonably directed by the management team Person Specification: • Sensitivity and understanding (E), • Ability to work well with others (E), • Maintain confidentiality (E), • Patience and the ability to remain calm in stressful situations (E), • Ability to positively challenge behaviour from a young person (E), • Level 3 Diploma in Children’s Residential Care or willing to work towards (E), • Driving Licence (E), • Suitable enhanced DBS on the update service or willing to obtain (E), • Resilience (E), • Experience of working with children (D), • Experience of working within a children’s residential setting (D), • Awareness of legislation within the regulations (D), • Ability to install professional boundaries (E), • Empathetic & non-judgemental (E) Benefits: • Enhanced holiday scheme, increasing with service, • Birthday Day Off, • NHS Cash Plan Top up, • Life Assurance X3, • Free Blue Light Card, • Access to industry leading training, • Clear, career progression plan with our “Roots to Growth” scheme, • Supportive Leadership Team Shift Schedule: • 24 hour shift 10:00-10:00, • 15 hour shift 07:30-22:30, • Waking night shift 22:30-07:30 (Occasional cover) Work Location: The location/work-base for this role may require you work to from multiple locations. We will discuss this with you during the recruitment process. Commitment to Safeguarding: At ACS, safeguarding is our top priority. We are committed to promoting the welfare of children and young people, and all appointments are subject to DBS checks, satisfactory references and proof of right to work in the UK. How to Apply: If you have a passion for making a difference in the lives of vulnerable young people, then we want to hear from you! Take the next step in your career and apply today to join a company that values growth, creativity, and positive change.

    Immediate start!
    No experience
    Easy apply
  • Financial Adviser
    Financial Adviser
    1 month ago
    £50000–£60000 yearly
    Full-time
    Manchester

    Are you currently a Level 4 qualified Financial Adviser and you are looking for a fresh challenge? This is a rare, EMPLOYED opportunity to join a respected national firm that combines professional ambition with genuine flexibility and support. This is a home-based role, and the candidate must live in the Manchester region. You’ll inherit a high-quality client bank of professionals in trusted high-net-worth sectors such as medicine, dentistry, and law. With full administrative and technical support, you’ll have the freedom to focus on what you do best: building relationships and delivering outstanding financial advice. Why this Financial Adviser role stands out: • Competitive base salary (circa £60k) with uncapped earnings, • Quarterly and annual performance bonuses, • £6,000 car allowance, • Generous contributory pension scheme (up to 10%), • 28 days holiday plus bank holidays (rising to 30 days with service), • Option to buy or sell holiday days, • Dedicated relationship team to support lead generation and appointment setting, • Flexible working options to suit your lifestyle, • Comprehensive training and CPD support, • Discounts across major retail, wellbeing, and leisure brands, • Volunteering days and employee wellbeing programme About the Financial Adviser role: As a Financial Adviser, you’ll manage and grow a portfolio of high-net-worth clients across Manchester, Stockport, Oldham, and surrounding areas. This is a field-based role with no office ties, giving you the autonomy to manage your schedule and deliver advice in a way that works for you and your clients. You’ll be supported by a collaborative team culture and a strong brand presence, with access to a wide range of financial solutions tailored to the needs of professionals. What we’re looking for: • Level 4 qualified Financial Adviser (Diploma in Financial Planning or equivalent) with CAS Status., • Proven track record in financial advice, wealth management, or protection planning, • Strong interpersonal and communication skills, • Commercially minded with a proactive, client-first approach, • Organised, self-motivated, and committed to continuous development If you’re ready to take your career to the next level with a firm that values your expertise and gives you room to grow, we’d love to hear from you. Apply today

    Easy apply

Popular jobs searches in Manchester

Popular support manager jobs locations