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The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we’re looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available_. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Project Manager Derby Permanent Summary We have exciting new opportunities for Project Managers to join our team based in Derby on an important project, which is part of a larger framework. In this role you will support and lead on delivery of our scope of works within a designated area of the project overseeing technical, commercial and managerial requirements as well as management of support functions such as offsite operations within the engineering business unit. Responsibilities • Demonstrate appropriate Health and Safety leadership to ensure that the safety first and foremost message is visible and alive throughout all activities., • Lead the team to effectively manage appointed specialists and ensure manufacturing has sufficent information to allow control and execution of the works safely and to the correct quality., • Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position., • Provide leadership in line with company standards (DNA) and values working to maximise the potential of the teams and the individuals within them. Offer guidance and feedback to maximise the performance of the team and ensure a common goal exists across the whole manufacturing function., • Participate in activities with project teams in the engineering business to ensure the achievable offsite solutions are design and embedded in the projects and manufacturing period and slots are programmed along with design being executed to provide accurate manufacturing information., • Where working on external projects lead the team to ensure pre commencement activities are carried out in line with company process and accurate manufacturing information is produced., • Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position., • Be accountable for all monthly reviews in line with the business procedures to ensure that the senior management have full knowledge of the completion and financial status of the projects and on internal projects ensure we have full financial alignment, • Ensure monthly project forecasts are accurate and maintained and engineering project teams are fully updated with offiste status., • Develop/maintain positive long-term relationships with customers by understanding their requirements and ensuring that project objectives are defined. Lead project team/area under control to deliver against these objectives, ensure customer satisfaction and maintain sustainable relationships., • Manage the successful completion of the project/area under control in line with agreed quality and commercial plans to achieve targets within agreed timescales and cost constraints and ensure close out of the project is fully executed., • Ensuring design and installation meets internal and client specifications and statutory requirements whilst continuously looking for areas of further improvement within the manufactured products. Requirements • Previous relevant experience as a Project Manager/Lead delivering large scale construction/engineering projects, • A degree/HNC level qualification in a relevant subject (M&E preferred), • Experience managing subcontractors and working alongside partner organisations to complete projects and meet delivery requirements, • Good prior experience overseeing additional functions, offsite manufacturing, logistics, materials handling, care & maintenance. Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-MD1

Team Leader Childrens Residential Derby & Burton Team Leader roles available with real progression into Deputy Manager and strong day to day support We are recruiting for Team Leader positions across childrens residential homes in Derby and Burton. This is an ideal opportunity for a Team Leader or Senior Residential Support Worker ready to step up into a leadership role within a structured, well su... ZIPC1_UKTJ

Working closely with the Food & Beverage Manager, you will support the smooth day to day running of the operation and help lead the team during service.

M&E Manager Derby to £63k neg dep exp + car allowance + benefits Our highly successful niche sector client offers a range of highest quality technical solutions that encompass high-integrity control and monitoring systems to blue chip clients worldwide, and as a result of continued success and an ongoing planned programme of strategic growth, they are now seeking to recruit an experienced and professional M&E Manager to oversee the supply chain operation and support the planning, procurement and delivery of M&E works across a range of projects and bids. To be considered for this varied and challenging M&E Manager role, you will be a well organised team player who demonstrates exceptional attention to detail and commercial awareness and a high level of electrical infrastructure and electrical principles knowledge, holding a relevant qualification (HND or above) in electrical engineering or equivalent, whilst also having the appropriate skills and experience to undertake the following (including but not limited to) duties: Tender Stages: • Co-ordinating and attending site surveys at both tender and project delivery stages., • Evaluating M&E supplier proposals for scope completeness, risk, programme and commercial alignment, • Supporting the bid team with pricing strategy, risk allowances, qualifications and clarifications for M&E scope. Project Delivery for M&E Works: • Producing technical and delivery requirements for supplier quotations and conducting, • evaluations and supporting site surveys as required to inform delivery strategy., • Attending design meetings (along with design sub-contractor as required)., • Providing technical and delivery support to the Site Supervisor in site progress meetings and assisting the Project Managers in the planning, execution and completion of the M&E sub-contract works, and managing supplier progress and performance, ensuring alignment with project plans., • Managing and reviewing the production of supplier designs, • Managing M&E FAT’s and reviewing all relevant documentation., • Managing the co-ordination of designers and installers (which may be different sub-contractors), • Reviewing site test documentation and RAMS for suitability, completeness and alignment., • Managing site supervisors for M&E works and all aspects of installation handover, as well as all associated members of the team including Commissioning Engineers, Electrical Design Engineers and CAD Engineers. It is envisaged that the successful candidate will be qualified to at least HND Electrical Engineering or above and demonstrate at least 4 years previous experience in a similar role with a high level of familiarity of electrical infrastructure and electrical principles normally associated with projects in transportation, power or comparable sizable projects from other sectors and extensive experience of supporting bids or preconstruction activities. With a good level of IT proficiency (Excel and Word mandatory) and be legally permitted to work in the Republic of Ireland without restriction, you will be comfortable working under pressure and to tight deadlines with excellent attention to detail and the flexibility and adaptability to manage a range of different tasks and to work extra hours as required. Contact the Electrical Team at Premier Technical Recruitment on 01827 68400 or email your cv in confidence to electrical@p-t-r.co.uk for further details.

Are you an experienced Operations Director? Have you got a strong background leading operational performance within manufacturing environments? Are you confident driving strategic growth, operational excellence, and continuous improvement across a fast-paced production business? If so, an established manufacturing business based in Derby is looking to appoint an Operations Director to lead site operations and support continued business growth on a fixed term contract basis. Operations Director Fixed Term Contract (12-18 months) Monday to Friday (early finish Friday) Car allowance Derby Operations Director – Key Responsibilities: • Drive operational performance through effective management of OTIF delivery, P&L accountability, and continuous improvement across SQCDP metrics., • Responsible for operational and financial performance across the site, • Lead budget planning activities aligned with the wider company strategy, • Oversee operational activities and ensure key business metrics are achieved, • Plan and monitor day-to-day business operations within a fast-paced production environment, • Drive continuous improvement activities across Safety, Quality, Cost, Delivery and People (SQCDP), • Ensure compliance with ISO 5001 / ISO 9001 standards and industry regulations Essential Experience / Attributes: • Proven experience in an Operations Manager / Operations Director position within manufacturing, • Experience working around machining, fabrication or sheet metal processes would be highly advantageous, • Strong experience around OTIF delivery and P&L If you’re ready to take ownership of operational performance and lead strategic business improvement within a highly regulated environment — apply below!

Operations Manager Derby | Manufacturing | Bespoke Furniture for the Care Sector Salary: £70,000 – £80,000 (depending on experience) + benefits About the Company A well-established and growing UK manufacturer specialising in the design and production of high-quality, bespoke furniture for the care sector is seeking an experienced Operations Manager. The business creates environments that are safe, durable, and fit for purpose, and continues to expand its operations in line with increasing demand. Role Overview This is a senior leadership position with responsibility across manufacturing, supply chain, customer service, and delivery. You will oversee overall operational performance, ensuring products are delivered to specification, on time, and within target margins. The role requires strong leadership, a continuous improvement mindset, and the ability to drive efficiency across all operational functions. Key Responsibilities • Lead both manufacturing sites to deliver products to specification, on time, and within gross profit targets, • Oversee production scheduling and capacity planning across a range of order types, • Drive quality, safety, and continuous improvement initiatives across all operations, • Monitor and reduce waste, rework, and downtime within manufacturing processes, • Oversee all delivery and installation operations, ensuring projects are executed in line with customer expectations, • Coordinate effectively with internal teams to ensure operational readiness, clear communication, and successful execution, • Ensure a high-performing and responsive customer service function, • Oversee order management from confirmation through to completion, • Implement effective escalation processes to protect and maintain customer relationships, • Ensure material availability and supplier performance support operational requirements, • Contribute to product development decisions from a manufacturability and cost perspective, • Strengthen supplier relationships and negotiate commercial terms where appropriate, • Report directly to senior leadership with clear, data-driven insights, • Own the operational budget and identify opportunities for cost efficiency, • Build and lead a high-performing, engaged team culture, • Lead and support cross-functional improvement initiatives as the business scales Requirements • Proven experience in an operations leadership role within a manufacturing or production environment, • Strong understanding and practical application of lean manufacturing principles, • Experience managing and improving OTIF (On Time In Full) performance, • Commercially minded with a strong focus on margin, cost control, and operational efficiency, • Solid understanding of end-to-end production, supply chain, and delivery operations, • An effective leader with the ability to engage, challenge, and develop teams, • Hands-on, proactive, and solutions-oriented approach, • Experience within bespoke or made-to-order manufacturing is advantageous Benefits • £70,000 – £80,000 depending on experience, • Car allowance, • Profit share bonus scheme, • Excellent, progressive working environment Why Apply? • Opportunity to play a key leadership role in a growing business, • Broad scope with full operational responsibility, • Collaborative environment with strong growth ambitions, • Work within a sector that delivers meaningful impact

Do you have experience working in a within a manufacturing environment? If so, this position could be perfect for you! Our client is a global, leading precision component manufacturer primarily operating in the Aerospace sector. They manufacture precision engineered parts for aerospace customers (mainly precision fabrication and machining) and are looking for a General Hand to join their growing team. The ideal candidate will have relevant experience supporting a facilities/maintenance department. Manufacturing Team Leader (Machine Shop) Permanent Up to £41,200 39 hours (Flexible Start & Finish Times) Mon-Fri: 07:00 and 08:00 (Start) Mon-Thurs: 16:00 and 17:00 (Finish), Friday: 12.00 (Finish) Derby Manufacturing Team Leader (Machine Shop) Job Description • Support the “internal customer” (Manufacturing Manager) by sharing agreed objectives on EHS, Quality, Cost and Delivery and participating in the Operational Control model., • Responsible for conducting the designated departmental walk the floor routine., • Participate in the Daily Operations meeting, taking ownership of problems assigned to the TL function for resolution. Participation also includes presenting daily production metrics, quality issues, reporting on departmental EHS and capacity planning., • Contribute to the delivery of the EHS Model, by leading in Job Safety Observations and providing technical/process solutions to EHS problems where appropriate., • Understand the process constraints and operating rules of the value stream covered in the TL role and lead problem-solving exercises to improve flow where relevant., • Support Manufacturing Manager through day-to-day supervision of Machine Shop Manufacturing Team Leader (Machine Shop) Essential Experience/Skills/Qualifications • Must have leadership/management experience, • Knowledge of SQCDP and confident communicator, • Demonstrates good teamwork, but should also be capable of working individually Manufacturing Team Leader (Machine Shop) Company Benefits • 28 days Annual Leave (inclusive of Bank Holidays), • Participation in the Employee Bonus Scheme, • Pension Scheme Eligibility If you feel you’re a good fit for this position, please click ‘apply’

Role: Project PlannerLocation: DerbySalary: £39,000Role Summary:The Project Planner is responsible for supporting the delivery of projects by maintaining accurate plans, data and systems that enable effective decision-making by the Senior Project Manager. The role ensures that project schedules, work orders, performance data and forecasts are accurate, up to date and aligned to operational requirements. The Project Planner provides structured planning, coordination and reporting support to ensure projects are controlled, measurable and delivered in line with agreed targets.Person Requirements: Experience in project planning, scheduling or coordination within an engineering, manufacturing or rail environment Strong organisational skills with the ability to manage multiple workstreams and priorities simultaneously High attention to detail with the ability to maintain accurate and reliable data across plans and systems Good understanding of planning principles, scheduling and resource coordination Experience using ERP systems and planning tools to manage work orders and track progress Numerate and data-driven, with the ability to collate, analyse and present project data clearly Strong communication skills, able to work effectively with operations, engineering, procurement and project teams Ability to follow structured processes and governance, maintaining consistency and discipline in all planning activities Proficient in Microsoft Excel and planning tools, with the ability to manage and interpret data sets Proactive and reliable, with the ability to support decision-making through timely and accurate informationKey Responsibilities:Project Planning & Scheduling: Create and maintain detailed project plans, ensuring alignment with operational schedules and priorities Update project timelines, milestones and resource requirements based on latest project status and inputs Support the scheduling and planning of bogies, vehicles and overhaul activities to ensure efficient workflowERP & Work Order Management: Create, update and manage work orders within ERP systems in line with project requirements Ensure all project-related data within ERP is accurate, current and aligned to project plans Track progress of work orders and highlight deviations from planData Management & Reporting: Collate project data from multiple sources to support accurate reporting and decision-making Prepare and maintain data required for project reviews, including inputs to Estimate at Completion (EAC) Ensure all project information is structured, traceable and readily available for reviewPerformance Tracking: Input, monitor and track project KPIs, ensuring data accuracy and consistency Highlight trends, risks or deviations in performance to the Senior Project Manager Support the preparation of regular project performance reportsPlanning Coordination Work closely with workshop, field services, engineering and procurement teams to ensure plans are aligned and achievable Ensure planning reflects real operational constraints, capacity and priorities Support the coordination of activities to maintain flow and avoid delaysGovernance & Control Operate within defined planning and project governance frameworks Ensure all planning and data management activities follow agreed processes and standards Maintain disciplined control of planning versions, updates and approvalsContinuous Improvement Support improvements in planning processes, tools and data quality Identify inefficiencies or gaps in planning and reporting and propose improvements

Job title:Quality EngineerJob location:DerbyRate:£45,000Hours per week:38.5Duration:PermStart date:ASAPClient Summary:A well-known engineering company based in Derby. Specialising in overhaul, modifications andrepair projects.Position Summary:Responsible for reducing costs, improving customer satisfaction, and increasing efficiency by embedding quality throughout the project lifecycle. This includes preventing defects, ensuring accurate documentation, and providing clear quality data to support decision-making. The role also supports the QHSE team and oversees inspections and non-conformance management.Roles can include: Support the Head of QHSE, Compliance, and Competence Manager Promote a "right first time" culture through coaching and training Communicate quality requirements to operations teams and subcontractors Conduct in-process, final inspections, and audits across operational sites Review project documentation for accuracy, completeness, and compliance Oversee competence assurance to ensure work meets required standards Manage non-conformance reports, including tracking, resolution, and root causeanalysis (e.g., 8D) Implement and maintain inspection, testing, and evaluation standards Carry out goods-inward checks, including FAIR reviews and supplier validation Collaborate with engineering, operations, and supply chain to improve qualityperformance Support development and maintenance of quality control proceduresPerson Profile/Experience: Experience in quality management within the rail industry Knowledge of ISO 9001:2015 quality management systems Strong problem-solving skills with a proactive mindset High attention to detail and results-driven approach Ability to interpret engineering drawingsQualifications:HNC (or equivalent) in an engineering disciplineAudit qualificationsContact Information: James BellEmail:

Wanted: M&E Manager Salary: £45,348.00 – £62,354.00 + Car Allowance + Benefits Do you want to be part of a long-standing team, with deep technical and delivery expertise, where no two days are the same and where possibilities to develop new skills and experiences are around every corner? PDS is passionate about creating a friendly, open, and inclusive working environment where individuals are supported to excel in their area of expertise. We are continually seeking out new ways to improve our business and are firm believers that everyone should enjoy what they do. What we do… We are a technically driven business with over 30 years of expertise; engineering and supporting high-integrity control systems where failure simply isn’t an option. These can range from small upgrades through to fully integrated turnkey solutions, covering all aspects of technology from control room to field devices. We supply the latest technology to various locations throughout the UK with our prestigious clients predominantly being within Intelligent Transport Systems (ITS), Highways, Airports and Power sectors. If you are a keen problem solver with excellent communication skills, looking for a challenging yet rewarding career with strong technical and commercial accountability, look no further. We have an opportunity for a commercially aware and delivery-focused M&E Manager to join us on our mission to support the successful planning, procurement, and delivery of M&E works across our projects and bids. What we need from you. A well-organised team player with sound technical judgement and strong commercial awareness, who is familiar with electrical infrastructure and electrical principles. You will work as an M&E Manager, holding a qualification in electrical engineering and/or an electrical HND, whilst also having the appropriate skills and experience to fulfil the following duties. Key Responsibilities: Tender/Pre-Construction Stages • Co-ordinate and attend site surveys, • Evaluate M&E supplier proposals for scope completeness, risk, programme, and commercial alignment, • Support the bid team with pricing strategy, risk allowances, qualifications, and clarifications for M&E scope Project Delivery for M&E Works • Support site surveys as required to inform delivery strategy., • Produce technical and delivery requirements for supplier quotations and carry out evaluation., • Attend design meetings (along with design sub-contractor as required)., • Provide technical and delivery support to PDS Supervisors and Project Managers., • Assist the Project Manager in the planning, execution, and completion of the M&E sub-contract works., • Manage suppliers’ progress and performance, ensuring alignment with project plans., • Manage and review the production of supplier designs to ensure alignment with the employer’s requirements, buildability, interfaces, and delivery risk – without assuming design responsibility., • Manage M&E Factory Acceptance Tests and review all relevant documentation., • Manage the coordination of the designer and installer, which may be different subcontractors., • Review RAMS and test documentation for suitability, completeness and alignment with agreed methodologies., • Manage site supervisors for M&E works., • Manage installation handover, including support for testing, commissioning and documentation close-out Staff & Technical Oversight • Provide functional oversight and technical support to commissioning, design and CAD resources, where applicable. Requirements: Required Skills & Experience • Electrical Engineering and/or electrical HND qualification with proven experience., • Strong understanding of electrical infrastructure and multi-discipline M&E systems., • Excellent IT competency – Excel and Word mandatory, • Strong supplier and client management skills., • Demonstrable experience supporting bids or pre-construction activities, • Ability to identify and clearly communicate technical and commercial risk, • Ability to work under pressure and to tight deadlines., • Flexibility and adaptability to juggle multiple priorities, • Full UK Manual Driving License, • Candidates must be legally permitted to work in the Republic of Ireland without restriction., • The company does not offer sponsorship for this role. There is plenty of room for growth and progression, which is proven by most of the management team beginning their career with us as students. What we offer in return. In addition to your salary, you can expect to receive some other great benefits too. • 33 floating holidays., • Company performance-related bonus., • Wellbeing benefit., • Pension scheme., • Life insurance and Health benefits., • Salary sacrifice schemes – Tech, Cycles, and EV., • Subsidised on-site charging for EVs., • Anniversary celebrations., • Social events., • Hybrid working Hours., • Flexible working. So why not join us? CV’s, covering letters, questions, and everything in-between by using the apply button provided.

Job title:Quality EngineerJob location:DerbyRate:£45,000Hours per week:38.5Duration:PermStart date:ASAPClient Summary:A well-known engineering company based in Derby. Specialising in overhaul, modifications and repair projects.Position Summary:Responsible for reducing costs, improving customer satisfaction, and increasing efficiency by embedding quality throughout the project lifecycle. This includes preventing defects, ensuring accurate documentation, and providing clear quality data to support decision-making. The role also supports the QHSE team and oversees inspections and non-conformance management.Roles can include: Support the Head of QHSE, Compliance, and Competence Manager Promote a "right first time" culture through coaching and training Communicate quality requirements to operations teams and subcontractors Conduct in-process, final inspections, and audits across operational sites Review project documentation for accuracy, completeness, and compliance Oversee competence assurance to ensure work meets required standards Manage non-conformance reports, including tracking, resolution, and root cause analysis (e.g., 8D) Implement and maintain inspection, testing, and evaluation standards Carry out goods-inward checks, including FAIR reviews and supplier validation Collaborate with engineering, operations, and supply chain to improve quality performance Support development and maintenance of quality control proceduresPerson Profile/Experience: Experience in quality management within the rail industry Knowledge of ISO 9001:2015 quality management systems Strong problem-solving skills with a proactive mindset High attention to detail and results-driven approach Ability to interpret engineering drawingsQualifications:HNC (or equivalent) in an engineering disciplineAudit qualifications

Working closely with the Registered Manager and Deputy Manager, you will help lead and support the staff team while ensuring the highest standards of care are delivered at all times. Other roles you may have experience of could include: Senior Residential Support Worker, Residential Team Leader, Chi

Build your Future with Us! McLaughlin & Harvey is a privately owned company with over 170 years of experience, specialising in construction. We provide quality new builds, extensions, refurbishments, fit-outs, and small works projects. Working within the health, education, commercial, industrial, leisure, sporting, retail, and residential sectors. The experience and capabilities of our team allow us to deliver award-winning, quality projects. We are known for adding value and innovation throughout the process, saving our clients time and money. We work across several sectors and are partners on a number of framework agreements, creating value in every project we deliver. We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking a Design Manager to enhance our team and drive success across our high value projects. Why join us? • Exciting Projects – Work on varied sector projects and leave a lasting legacy, • Career Growth – Clear progression pathways and continuous professional development, • Collaborative Culture – Be part of a team that values innovation, integrity, and a commitment to excellence, • Competitive Package – Enjoy a competitive salary and great benefits, and flexible and hybrid working options. (Check out our full list of benefits on our website) What you will be doing The Design Manager has a critical role to play within all aspects of construction. Design Managers are professionals who manage design teams and all the processes in relation to producing a set of construction issue deliverables that a building can be built from. The design management role can encompass overseeing internal and external design consultant teams, controlling the development of the design concept into manufacturing and managing the installation information. This can be a challenging and highly satisfying role with the Design Manager playing a key part in the overall success of a project. • Manage the design process using commercial, contractual, programme / time awareness and technical expertise., • Review and assist in tender opportunities and value engineering., • Engage with and manage the external consultant and sub-contractor design teams., • Prepare, manage, monitor and report on the Design Information Release Schedule, Design Programme and Design Responsibility Matrix., • Ensure the design process recognises current legislation, standards and codes of practice where appropriate., • Develop and implement the drawing and document control systems and protocols., • Review and assist the Project Manager and Project Planner in developing the construction programme in conjunction with the design programme., • Assist the Commercial Team in preparing and developing the procurement schedule., • Lead and chair the project design team meetings and design coordination workshops., • Assess and review project design information for content, quality, health & safety, CDM and compliance with ERs., • Assist the Project Manager and Project QS in reviewing scope of all variation and change control requests., • Implement and manage the site RFI process and register., • Liaise with clients, contractors, subcontractors, statutory authorities and stakeholders as required to build key project relationships., • Manage client expectations and requirements, and promote and manage client engagement within the project team., • Provide support and advice to clients as to their requirements and obligations in the development of building design., • Ensure design information is of the right quality and keeps pace with project timescales., • Strive to eliminate health and safety risks in the design and financial risks during construction., • Assist in on-site SHEQ and preparation of site health and safety plan, site traffic management plans & site fire plans when required., • Assist in on-site preparation and management of the site QA and ITP files., • Assist in development of company BIM standards and BIM implementation on projects when required., • Undertake Quality Inspections, review preparation and content of site quality plans file / ITPs, and report on site quality issues. What We’re Looking For Qualifications Relevant design/construction related qualification. Experience • Construction industry experience., • Strong leadership skills., • High attention to detail and accuracy., • IT literate., • Excellent Communication Skills., • Good understanding of Construction processes and all aspects of Buildability. Desirable • Experience in the use of full MS Office suite., • Experience in working with Document Control., • Experience of Viewpoint or equivalent., • Knowledge of BIM processes, procedures and software. How to Apply: If you’re ready to take the next step in your career with a company that values your expertise and innovation, we’d love to hear from you! Apply by clicking apply below. Join us on our journey to #BuildingTogetherUnlockingPotential McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work. As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.

Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager. In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRAS

General Manager Australia Wide $125-145,000 + 25% annual bonus + Sponsorship + Relocation Support. We are looking for a General Manager to join a leading health and fitness operator at one of their family focused health and lifestyle clubs in Australia. Interested candidates must be able to demonstr

Reporting to the Group IT Manager with dotted-line accountability to the Operations Director and CEO, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business, ensuring technology supports a smooth, secure, and ef

Harris Hill is recruiting for a Programme Lead on behalf of a community-focused organisation delivering impactful support programmes for children, families and local communities. £33,000–£35,000 | Full-time This role will lead the delivery of funded community programmes, managing partnerships, budgets, reporting and programme outcomes while ensuring high-quality, inclusive services. About you You will have: • Experience managing funded programmes in the charity, community or public sector, • Strong stakeholder and partnership management skills, • Experience managing budgets, reporting and compliance, • Excellent organisational and communication skills, • The ability to manage multiple priorities effectively Experience working with community or family support programmes is desirable. Key responsibilities • Lead programme delivery and development, • Manage external partnerships and stakeholder relationships, • Oversee monitoring, reporting and compliance, • Manage programme budgets and resources, • Support and line manage staff and delivery partners This is an exciting opportunity for an experienced programme manager to lead the delivery of externally funded community initiatives, ensuring high-quality services, strong stakeholder relationships, and measurable impact. For more information, please submit your CV to lizzy.clark@harrishill.co.uk Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a highly capable and commercially focused Commercial Manager to lead commercial performance across our clean water portfolio. This is a key role supporting the delivery of major capital schemes for the largest client in our business, so strong client management, internal stakeholder engagement and commercial leadership are essential. The successful candidate will bring strong NEC contract experience and practical knowledge of cleanwater projects. They will also be confident using CEMAR to manage contractual communications, Early Warnings, Compensation Events and associated records. This role will also play an important part in supporting and mentoring Apprentice and Assistant Quantity Surveyors, helping them develop their commercial capability and progress through their RICS development pathway. Key Responsibilities Commercial Leadership and Governance • Lead the commercial management of cleanwater capital projects from mobilisation through to final account., • Drive commercial performance across the project portfolio, with a focus on cost control, cash recovery, margin protection and risk management., • Manage core commercial processes, including:, • Cash forecasting, • Applications for Payment, • Compensation Events, • Target Cost Estimates/TCEs, • Work in Progress management, • Cost control and value management, • Risk and opportunity management, • Ensure commercial reporting is accurate, timely and aligned with both internal and client expectations., • Support weekly CVR reviews, providing clear commentary on performance, risks, opportunities and required actions., • Ensure strong commercial governance, audit trails and evidence are maintained across all projects. Contract and Change Management • Manage and interpret NEC3/NEC4 contract requirements, ensuring contractual compliance and protection of commercial entitlement., • Build, validate and submit TCEs, ensuring they are accurate, well evidenced and aligned to the scope, programme and contract., • Prepare, submit and manage Compensation Events, including robust cost build-ups, supporting evidence and programme impact where required., • Raise and manage Early Warnings in line with contractual timescales., • Use CEMAR to manage Early Warnings, Compensation Events, formal communications and contract administration., • Oversee change management, ensuring variations, scope changes and programme impacts are captured, evidenced and progressed., • Support procurement, subcontract management, tendering and final account processes where required., • Ensure project teams understand key contractual obligations, early warning requirements and change control processes. Financial Management and Reporting • Manage project cost, value, risk and margin performance across allocated schemes., • Own and support accurate cash forecasting, revenue recognition and cost reporting., • Prepare and manage Applications for Payment in line with contract requirements., • Monitor and manage WIP, ensuring aged balances are reviewed, challenged and progressed., • Track, validate and manage cost allocations, variations, change controls and project movements., • Ensure accurate billing, cost recovery and commercial audit readiness., • Provide clear commercial analysis to support operational, client and senior leadership reviews. Cleanwater Project Support • Apply practical understanding of Clean water networks, capital delivery processes and operational constraints., • Understand the commercial and operational drivers within Clean water capital delivery, including labour, plant, materials, subcontractors, access constraints, scope changes and programme movement., • Work closely with Operations, Delivery, Planning and Finance teams to ensure project costs, risks and changes are captured accurately., • Ensure commercial decisions reflect the technical, regulatory and client specific requirements of wastewater projects., • Support the review of project performance, identifying trends, risks and opportunities across the capital programme. Client and Stakeholder Management • Act as a key commercial interface for our largest client, building strong, professional and collaborative relationships., • Work closely with internal stakeholders across Operations, Delivery, Finance, Planning, Procurement and Senior Leadership., • Support commercial discussions, project reviews, negotiations and performance meetings with the client., • Provide confident, solution focused communication on commercial risks, opportunities and performance., • Challenge and influence internal teams where required to ensure commercial requirements are understood and delivered., • Balance a collaborative client relationship with the need to protect the business’s commercial position. Team Development and RICS Mentorship • Mentor Apprentice and Assistant Quantity Surveyors, supporting their technical, commercial and contractual development., • Provide guidance aligned to RICS best practice and professional development requirements., • Review and support junior team members with AFPs, CEs, TCEs, WIP reviews, reporting and contract administration., • Promote a culture of continuous improvement, commercial awareness and professional growth within the team., • Help develop the next generation of commercial talent within the business. Skills and Experience Required Essential • Proven experience as a Commercial Manager or Senior Quantity Surveyor within utilities, civil engineering, infrastructure, water industry., • Strong working knowledge of NEC contracts., • Practical understanding of cleanwater projects, wastewater networks or capital delivery environments., • Demonstrable experience building, validating and managing TCEs., • Experience managing Compensation Events, Early Warnings, Applications for Payment, cash forecasting and WIP., • CEMAR system experience for contract administration and formal communications., • Strong financial and commercial acumen, including cost control, forecasting, margin analysis and risk management., • Ability to interpret contract requirements and apply them practically within a project delivery environment., • Excellent stakeholder management skills, with the ability to engage confidently with internal teams, senior leaders and major clients., • Strong communication skills, with the confidence to challenge, influence and support at all levels., • High attention to detail, with the ability to produce accurate, well evidenced commercial submissions. Desirable • Degree qualified in Quantity Surveying, Commercial Management or a related construction discipline., • Experience mentoring Apprentice or Assistant Quantity Surveyors through their RICS development pathway., • Experience working with major regulated utility clients or long term framework agreements., • Strong Excel, reporting and commercial data analysis skills., • Experience supporting commercial process improvement or digital reporting improvements. Personal Attributes • Commercially astute and confident., • Proactive, organised and solutions focused., • Strong communicator who can build trust and influence at all levels., • Collaborative and approachable, while able to hold the commercial position when required., • Detail-focused, with strong governance and contract discipline., • Resilient under pressure and comfortable working in a fast paced environment., • Able to turn complex commercial and contractual issues into clear actions., • Passionate about developing others and supporting a strong commercial team. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer. We are an equal opportunities employer and welcome applications from under-represented members of the community Strictly no agencies please

JJob Title: Regional Sales Lead – OEM Motor Finance Location: North Midlands & North West Region – remote working with regular travel across your territory (monthly visit to Solihull office) Hours: Full-time, Permanent A bit about us At BNP Paribas Personal Finance, we are proud to be a Top Employer UK and part of a global banking group. We provide simple, responsible consumer finance solutions in partnership with leading retailers and automotive brands. We are building an inclusive, supportive workplace where everyone can thrive. We value different perspectives and believe diverse teams deliver better outcomes for our customers and partners. Our culture is built on three values: we’re positive, we’re brave, and we own it—and we’re committed to making sure everyone feels they belong and can succeed here. The Role As a Regional Sales Lead, you will play a key role in managing and growing relationships with OEM dealer partners across your region. Reporting to the OEM Motor Senior Manager, you will support dealers in achieving strong performance outcomes while ensuring great customer and compliance standards. This is a field-based role offering autonomy, variety, and the opportunity to build long-term, trusted partnerships within the motor finance industry. We particularly welcome applications from women and individuals currently underrepresented in motor finance and sales leadership roles. Key Responsibilities • Build and maintain strong, trusted relationships with OEM Franchise Dealer Partners, • Deliver engaging training on systems, campaigns, processes, and regulatory requirements, • Support dealers to improve performance across financial products, customer suitability, credit volume, and quality metrics, • Collaborate with partners on wholesale requirements, utilisation, and demonstrator planning, • Ensure accurate flow of information into internal risk and compliance teams, • Support resolution of complaints with a balanced, customer-focused approach, • Identify opportunities to grow used car finance pipelines within your region, • Prepare and present commission proposals in collaboration with internal teams, • Act as a trusted advisor, helping partners improve performance and customer outcomes Skills & Attributes We are looking for someone who brings a mix of commercial awareness, relationship-building ability, and confidence working independently in a field-based role. • Full driving licence, • Experience in Retail Motor Finance or a similar financial services environment, • Strong background in account management or business development, • Confident relationship builder with excellent communication skills, • Highly organised with strong time management skills, • Comfortable working autonomously and managing your own territory, • Resilient, adaptable, and motivated by targets and results, • Able to influence stakeholders and build credibility at all levels, • Collaborative approach with a focus on long-term partnerships Could this be you? We know that people often hesitate to apply unless they meet every requirement. If you feel you meet around 75% of what we’re looking for, we would still really like to hear from you. We are especially keen to encourage women to apply, as well as anyone who feels they can bring fresh thinking, strong relationship skills, and a passion for delivering great outcomes. A positive attitude, willingness to learn, and drive to make things happen are just as important as direct experience. Your Application Journey • Initial screening with Talent Acquisition, • Introductory Teams call with the Hiring Team, • Competency interview & presentation (90 mins, in person) We aim to complete the process within 3–4 weeks. Equal Opportunities We are committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and actively encourage candidates from underrepresented groups in financial services and motor finance.

Account Manager Derby £25,000 - £30,000 DOE About the Company A rapidly growing business is looking for an Account Manager to join their team on a full-time basis. The company provides innovative solutions that help clients drive business growth and achieve their goals. This role is centred around building strong client relationships, delivering excellent support, and ensuring customers get the most value from the service. The Role • Manage customer support across your portfolio of accounts., • Act as the main point of contact for clients, developing long-term professional relationships., • Identify opportunities to increase sales and promote additional services., • Carry out regular performance and strategy reviews with clients., • Work closely with internal teams to ensure client needs are met effectively. About You • Previous experience within an account management or client support role., • Confident building and maintaining strong professional relationships., • Excellent communication and presentation skills., • Commercially aware with the ability to spot revenue opportunities., • Strong problem-solving skills and a proactive approach. This is a fantastic opportunity for a driven, customer-focused professional to make a real impact by supporting client success, strengthening partnerships, and contributing to the continued growth of an ambitious and forward-thinking business.

Group Partnerships Coordinator Derby, DE24 8RF Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We have a brand new role within our Group Partnerships function. The Coordinator role will support the Group Partnerships team by coordinating aspects of the partnerships process, playing a key role in the setup, tracking, and ongoing management of strategic partnerships with Housing Associations and PRS/BTR investment partners. The role focuses on leading on new opportunities, supporting the Group Partnerships Manager with deal progression, negotiating and securing offers from the Private Rented Sector (“PRS”) and Registered Provider (“RP”) market, managing day to day partner interactions at tender stage and working closely with internal teams to assist deliver partnership schemes. RESPONSIBILITIES: • Work closely with the Group Partnerships Manager to progress live transactions, supporting deal strategy, coordination and execution from Heads of Terms through to completion., • Track and manage partnership offers and live opportunities, whilst maintaining clear records of pricing, offer and/or deal status and key milestones., • Assist with the negotiation and administration of Agreements for Sale, Development Agreements, Section 106 transactions and Additionality or PRS/BTR deals., • Collaborate with internal teams, including land, legal, technical, and commercial, to assess partnership viability and ensure projects align with business objectives REQUIREMENTS: • Enthusiastic, knowledgeable person familiar from a Land or Partnerships background with experience in working with, commercial, technical, design and legal advisors., • Numerate and comfortable working with financial information, with support and guidance, • Proactive, willing to learn and comfortable taking ownership of tasks, • Degree qualified (or working towards) in a relevant subject. WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Opportunity to earn 10% bonus, • Company contribute 6.5% to your pension, and other benefits

Programme Manager - Derby Belcan Workforce Solutions are looking for an experienced Programme Manager for our client based in Derby. The Programme Manager will be responsible for executing and leading engineering programmes. You will have the ability to set direction and carry out statement of work from the client. The Programme Manager shall manage and provide leadership for engineering tasks. This includes leading engineering teams which perform the entire range of tasks required for: concept studies, systems engineering, mechanical design, heat transfer, structures analysis, modelling, final drawing/ documentation for hardware, instrumentation, assembly and commissioning for an Aerospace Test Rig. The Programme Manager shall be responsible for resource, budget, schedule, and technical accuracy of the Integrated Project Team(s) they are leading. You will be expected to have good technical knowhow to support decision making in collaboration with the Technical Lead through the evolution of the programs. Responsibilities Lead and manage engineering programs, including budget, schedule, and risk management. Must be able to work with customers to define and document requirements, address technical concerns, then manage the overall program scope of work as agreed with the customer and provide project status. Resolve arising matters within the integrated project team. Ensure compliance with all contract requirements and deliverables and maintain overall programme schedule. Make technical and programmatic presentations internally and to customers. Use of Earned Value Management Systems to monitor spend and progress. Assist with the creation of bids and proposals for programs that the candidate will manage in the future. Qualifications and Experience Bachelor’s degree or equivalent experience in Aeronautical Engineering, Mechanical Engineering or a relevant technical degree. Applicable work experience, ideally some of which is in a turbomachinery design environment. The candidate shall have prior experience in Project/Program Management which covers budgets, cost and earned value management, schedules, bids and proposals. The candidate shall have also spent time in other roles e.g. design to have an appreciation of the activities involved in the program. Strong organisational and communication skills. Ability to make technical presentations internally and to customers. Have knowledge of Test Rig engineering methodology and practices. Excellent written and verbal communication skills. Have strong scope management skills. What will you get: Competitive Salary Holidays - 33 days per year total (incl. Bank hols) Pension Private Medical Insurance Death in Service Income Protection Employee Share Purchase Plan Cycle to Work Belcan, a Cognizant company, is a global force in technical services and engineering consultancy. Our legacy is built on delivering high-quality outputs and our unwavering commitment to developing the next generation of technical consultants and specialist engineers. Our expertise is vast, spanning across various engineering industries including aerospace, defence, marine, nuclear, automotive, and cyber security.

Job Title: Intercom Technical Lead Overview: MRTC (Midlands Radio Telephone Centre) specialises in high-quality, customised radio and intercom communication solutions for the motorsport and event industries. With over 40 years of experience, the company works with numerous international race series, including Formula 1, Formula E, Le Mans, WEC, and MotoGP. Known for its bespoke communication systems, MRTC combines Kenwood, Motorola, and Clear-Com technology with in-house expertise to meet the specific needs of teams and organisers worldwide. Job Description: The Intercom Technical Lead plays a crucial role in MRTC’s customer-facing operations, providing exceptional on-site technical support to global motorsport and event-based customers in both individual and team environments. The role requires extensive subject-matter expertise in a variety of communication systems, ensuring that MRTC’s wide range of equipment performs flawlessly under demanding conditions. In addition to assisting with trackside support, the Intercom Technical Lead is responsible for system design, management and documentation, coordination with customers, users and staff, and ticket resolution support. By building customer relations and providing cutting-edge technical solutions, this role also ensures that MRTC remains at the forefront of the communications industry. Role Expectation: As part of MRTC’s Intercom Department, the Intercom Technical Lead is required to travel extensively to a range of motorsport venues. The role also demands adaptability, working out of hours (evenings and weekends) aligned with racing schedules, and performing in all weather conditions. The position involves interfacing directly with race drivers, racing teams, suppliers, and organisations under the intense pressure of competition, where technical support can make the difference between success and failure on track. Working as part of a wider support team, this physically active role requires stamina for long days on site, the ability to lift and move equipment, and the capacity to communicate effectively, even in high-pressure, high-noise environments. The fast-paced nature of motorsport means that applicants for this role must be able to troubleshoot quickly with limited resources, making critical decisions in real-time during practice, qualifying, and race sessions. Responsibilities: · Lead intercom-based trackside and remote technical support for high-profile customers in motorsport and events. · Liaise and manage high-level customer relationships, both pre- and post-event, offering technical solutions and encouraging business growth. · Build, test, and certify a wide variety of intercom systems before deployment. · Design and configure intercom systems, IT networks, and associated equipment live at event locations. · Troubleshoot and resolve communication equipment issues in real time. · Perform advanced-level training for customers and internal departments regarding proper use and logical troubleshooting of systems. · Manage intercom systems at a variety of events, utilising time prioritisation to support multiple customers and their communication requirements. Essential Skills: · Significant experience in technical support, preferably in motorsport, broadcast, AV, or military. · Extensive experience with Clear-Com, Riedel, RTS, or Green-GO intercom systems, including Logic, script-writing, and sub-level diagnostics. · Advanced knowledge and practical application of audio protocols, such as AES67, Dante, or MADI. · Excellent troubleshooting and problem-solving skills. · Ability to work under pressure in time-sensitive situations. · Exceptional time management and organisational skills. · Excellent customer service and interpersonal skills. · Professional outlook, positively influencing team members and customers, championing values, and driving standards. · Willingness to travel extensively to race events (both nationally and internationally, for approximately 120 days a year), in addition to working from the Intercom Department and providing remote support to live events. · Valid driver's licence with clean driving record. · Excellent verbal and written communication skills. · Advanced use of network and audio diagnostic equipment. · Excellent understanding of managed network switches (Cisco and Netgear AV Line), routing, VPN (OVPN), and other remote technologies. · Dante Level 3 certification. · Netgear AV Level 2 certification or equivalent. · Deployment of AES67/Dante Domain Manager in a temporary event environment. · Experience of other AoIP technologies, such as RAVENNA. Desired Skills: · Knowledge of race operations and procedures. · Experience managing small-to-medium-sized event delivery or remote support operations. · Thorough understanding of customer training, system design, and technical onboarding. · Experience contributing to department planning, recruitment, and commercial growth. Benefits: · Career progression and development opportunities. · Extensive travel opportunities. · Competitive pay, including bonuses. · Private healthcare. · Exposure to a technologically dynamic, fast-paced motorsport environment. Salary: · Available on request

The purpose of this role is to support the Area Manager in the dail.

Design ManagerDerby (Hybrid - occasional site visits)£50,000 - £65,000 + Bonus Scheme + Early Finish Fridays + Progression to Director + TrainingThis is a rare opportunity for an experienced Design Manager to take the lead within a growing construction group that's investing heavily in its people, its values, and its future with the idea to rise to a director position.Do you have proven experience running design projects?Are you looking to step into a leadership role where you can directly shape design processes and influence business growth?Do you want to join a company that values trust, respect, integrity, and passion - and gives you the autonomy to make real impact?Operating as part of a successful group, this division is focused on traditional masonry and façade-led construction projects. With multiple offices across the UK and a strong pipeline of secured work, the business is entering an exciting period of expansion, particularly within its design team.As Design Manager, you'll take ownership of internal and external design coordination, lead the in-house design team, ensure information accuracy across projects, and work closely with Directors and Estimators during pre-construction. You'll play a key role in driving continuous improvement across design and delivery while championing the company's new core values.The ideal candidate will be an experienced Design Manager with excellent people skills and the confidence to go on to lead a department. You'll be technically strong, collaborative, and eager to develop further as the company continues to grow, with clear progression routes up to Design Director level.This is an exciting opportunity to join a forward-thinking contractor where your ideas and leadership will be recognised and rewarded.The Role: • Lead and manage internal and external design teams, • Oversee design coordination from pre-construction to completion, • Liaise with Directors, Estimators, and Project Managers across all stages, • Ensure accuracy and completeness of design information and documentation, • Contribute to tender reviews and pre-construction planning, • Support team development and training, driving best practice The Person: • Proven experience as a Design Manager, • Façade knowledge / experience, • Strong leadership and communication skills with team management experience, • Confident liaising with clients, internal teams, and external consultants, • Eager to progress toward senior leadership roles, • Based within commutable distance of Derby, with flexibility for hybrid work Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Optical Branch Manager – Derby About Lunaria Recruitment Lunaria Recruitment is a specialist independent recruitment agency, focusing on optical, hearcare and luxury retail opportunities across London and the UK. We are currently recruiting for an experienced Optical Branch Manager to join a modern and stylish independent practice in Derby. This is an exciting opportunity to become part of a growing business that is passionate about delivering exceptional customer care and creating a welcoming, premium in-store experience. The practice is looking for a confident, customer-focused and charismatic leader who can inspire their team, lead from the front and continue driving the business forward. You will receive ongoing support from an experienced Regional Manager, who will work closely with you to help develop both your leadership skills and the success of the branch. Genuine long-term career progression opportunities are available for the right individual. The Opportunity This role would suit an experienced Optical Manager who thrives in an independent environment and enjoys combining commercial awareness with outstanding patient care. You will take ownership of the day-to-day running of the practice, ensuring the highest standards across customer service, team performance and operational excellence. The Role • Managing...

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us? Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people. This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. Wed appreciate any time that you can spare. Whilst in the store, you will help with activities based on the needs of the Store Manager. Tasks you could get up to whilst volunteering could include: • Serving customers on the till, • Taking stock donations from the public, • Tagging and steaming stock for the shop floor, • Dressing the window displays, • Asking people to join us as a volunteerAs a Retail Volunteer you will be:, • Friendly and Approachable, • Reliable, Kind and Patient, • A good communicator (including listener), • Willing to v...

Do you have experience working in a within a manufacturing environment? If so, this position could be perfect for you! Our client is a global, leading precision component manufacturer primarily operating in the Aerospace sector. They manufacture precision engineered parts for aerospace customers (mainly precision fabrication and machining) and are looking for a General Hand to join their growing team. The ideal candidate will have relevant experience supporting a facilities/maintenance department. Manufacturing Team Leader (Machine Shop) Permanent Up to £41,200 39 hours (Flexible Start & Finish Times) Mon-Fri: 07:00 and 08:00 (Start) Mon-Thurs: 16:00 and 17:00 (Finish), Friday: 12.00 (Finish) Derby Manufacturing Team Leader (Machine Shop) Job Description Support the “internal customer” (Manufacturing Manager) by sharing agreed objectives on EHS, Quality, Cost and Delivery and participating in the Operational Control model. Responsible for conducting the designated departmental walk the floor routine. Participate in the Daily Operations meeting, taking ownership of problems assigned to the TL function for resolution. Participation also includes presenting daily production metrics, quality issues, reporting on departmental EHS and capacity planning. Contribute to the delivery of the EHS Model, by leading in Job Safety Observations and providing technical/process solutions to EHS prob...

Experienced estate agent, Branch Manager, Lister, Valuer or Sales Manager. Are you an experienced estate agent who knows you could earn more, but does not want to lose the structure and support that makes you successful?. We help experienced agents start and grow their own business and personal bran

You’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets.

Due to growth, we are seeking a capable and motivated generalist Marketing Manager, with strong experience in digital marketing and event management, to support the ambitious growth plans of our Randd business. K3 Capital Group is seeking an experienced and hands-on B2B Marketing Manager to accelera

Supply Teachers – Primary Derby | Flexible & Long-Term Opportunities Pay: £120–£200 per dayContract: Day-to-day, Short-term & Long-term SupplyStart Date: Immediate Looking for flexible teaching work in Derby? The Supply Register is working exclusively in partnership with the Odyssey Collaborative Trust to recruit Primary Supply Teachers for schools across Derby. Whether you’re seeking day-to-day flexibility, short-term cover, or longer-term assignments, this is an opportunity to work within a supportive trust with familiar local schools and clear expectations. About the Role As a Supply Teacher, you’ll provide high-quality classroom cover across primary settings, delivering pre-planned lessons and maintaining a positive learning environment. Assignments can vary in length and responsibility, allowing you to choose work that fits your availability and preferences. What We Offer • Competitive daily rates: £120–£200 per day (depending on role and experience), • Flexible working to suit your schedule, • Day-to-day, short-term, and longer-term opportunities, • Local placements across Derby, • Ongoing support from a dedicated Partnership Manager (Katie)What We’re Looking For, • UK Qualified Teacher Status (QTS) or an equivalent teaching qualification, • Strong classroom and behaviour management skills, • A positive, flexible, and adaptable approach, • An enhanced DBS on the update service, or willingness to applyApply Today If you’re ready to secure your next supply teaching role in Derby, we’d love to hear from you. Apply now or contact Katie Palethorpe at

• Are you passionate about empowering others with life-saving skills?, • Do you want to make a real difference in your community? As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding, we’d love to hear from you!Details, • Salary: £25,276 per annum, • Location: Derby, East Midlands, • Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs, • Contract: Full-time, permanent, • Additional benefits:, • Paid mileage and expenses for travel, • Ongoing professional development, including support to maintain your subject competence and certifications, • Flexible working patterns to suit your schedule, • Corporate uniform provided for a professional appearance, • Enhanced DBS check paid for by the organisation, • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)About the OrganisationThis role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.About the RoleAs a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.Key Responsibilities, • Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness., • Set up training venues, ensuring all materials and equipment are ready., • Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal., • Maintain up-to-date knowledge of your subject area through professional development., • Promote the organisation’s products and services to learners., • Complete all required documentation promptly and accurately.Skills / Experience Required, • Essential qualifications:, • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH)., • Experience:, • Delivering first aid and/or health and safety courses to adults., • Skills:, • Excellent communication and interpersonal skills, with the ability to engage diverse groups., • Other:, • Physically able to perform CPR on a manikin on the floor., • Confident using Microsoft applications and digital tools for course administration., • A full driving licence and access to a vehicle for travel to training venues.To Apply, • If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!, • Application is by CV only – no covering letter required.Interview Process, • Initial telephone call with the regional manager for the area, • In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.Deadline for Applications, • ASAP – applications will be reviewed on a rolling basisWe want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Business Support Manager - Derby Permanent | Monday to Friday 8-4:30am A well-established education organisation is seeking an experienced Operations / Business Support Manager to play a key role in the smooth running of a busy school environment. This is a varied, senior support role with responsibility across HR and recruitment, finance and payroll support, estates and health & safety, IT coordination, and wider operational processes. You will work closely with senior leaders to ensure compliance, efficiency, and high-quality support for staff and pupils. Key areas include: -Managing HR administration, recruitment processes, compliance, and staff records -Supporting payroll, budgets, procurement, and financial reporting -Overseeing estates, health & safety, risk assessments, and contractor coordination -Coordinating IT support, systems, and data processes -Leading and supporting administrative staff and promoting a positive workplace culture The successful candidate will have: -Strong experience in HR, finance, and operational administration -Experience working in a complex organisation (education experience desirable) -Excellent organisational, communication, and IT skills -A professional, discreet, and proactive approach To apply or find out more, please get in touch confidentially.

Your new companyYou will be joining a well-established and growing highways specialist subcontractor delivering street furniture and minor civil works across England. The business works closely with Tier 1 contractors and agents on major frameworks and is currently experiencing a strong uplift in workload. Due to increased client documentation requirements, they are expanding their commercial and operational support function.Your new roleAs an office-focused Contracts Manager, you will be based out of the company's Derby office, supporting live projects nationwide primarily from a documentation, coordination and client-facing perspective. The role is designed to reduce pressure on site-based teams by taking ownership of Tier 1 paperwork, programmes and reporting.Key duties will include: • Producing and managing RAMS, programmes and project documentation, • Managing Tier 1 and client paperwork requirements, • Supporting site teams with contractual and administrative tasks, • Preparing reports for progress and performance meetings, • Liaising closely with site-based Contracts Managers and Supervisors, • Ensuring compliance with health and safety, quality and client standards This role is predominantly office-based, with minimal travel and no regular night work. What you'll need to succeed • A background in highways, civils, fencing or related infrastructure works, • Strong experience managing client and Tier 1 documentation, • Confidence using IT systems, programmes and reporting tools, • CSCS card, • SSSTS as a minimum SMSTS and direct VRS experience are desirable but not essential, as full technical support and training will be provided. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Finance Manager Derbyshire Full Time, Permanent £55,000 - £60,000 About the Role We are seeking an experienced and proactive Finance Manager to join a growing SME manufacturing business based in Derbyshire. This is a hands-on role responsible for running the day-to-day finance function while also driving improvements across financial processes, systems, and procedures. Reporting directly to the Group Finance Director, you will play a key role in supporting the business through accurate financial management, team leadership, and continuous improvement initiatives. Key Responsibilities • Oversee the day-to-day running of the finance function, • Produce timely and accurate financial reporting for the Group FD, • Lead, support, develop, and supervise a small finance team, • Review and improve financial processes, systems, and internal controls, • Ensure compliance with relevant accounting standards and statutory requirements, • Support budgeting, forecasting, and cash flow management, • Provide financial insight to support business decision-making, • Act as a key point of contact for internal stakeholders and auditors About You • Fully qualified accountant (ACA / ACCA / CIMA), • Proven experience ...

Accounts Assistant Location: DE24Salary: £26,000 – £32,000Job Type: Full-time, Permanent The Opportunity We’re working with a well-established and growing business based in DE24, looking to strengthen their finance team with the addition of an Accounts Assistant. This is a fantastic opportunity to join a large, forward-thinking organisation offering strong career progression, stability, and the chance to develop within a supportive finance function. The Role Reporting into the Finance Manager, you’ll support the day-to-day running of the finance department, gaining exposure across both purchase and sales ledger, as well as wider accounting duties. Key Responsibilities • Processing high volumes of purchase invoices, • Supporting sales ledger, invoicing, and credit control activities, • Supplier statement reconciliations and query resolution, • Bank reconciliations and cash allocation, • Assisting with payment runs, • Supporting month-end close processes, • Handling internal and external finance queriesWhat We’re Looking For, • Previous experience in an Accounts Assistant / Finance Assistant role, • Strong attention to detail and accuracy, • Confident Excel skills, • Experience with accounting systems (Sage, Xero, SAP etc.), • A proactive and organised approach

Business Development Manager Salary: Up to £95,000 per annum + competitive benefits package Location: Head Office - Derby SF Partners are delighted to be supporting a new client based in Derby with the appointment of an ambitious and commercially focused Business Development Manager to play a key role in the next phase of their growth strategy. This is an excellent opportunity for an experienced construction-sector professional to drive new business activity across key target markets, develop strategic partnerships, and secure profitable projects that enhance the company's reputation and market share. The successful candidate will combine strong industry knowledge, relationship-building expertise, and commercial acumen to deliver sustainable revenue growth and long-term business success. Key Responsibilities • Develop and deliver a business development strategy alongside the Directors, aligned to wider company growth objectives, • Identify and pursue new markets, sectors, clients, and revenue opportunities, • Monitor tender portals, procurement pipelines, and framework opportunities to maintain a strong pipeline, • Prepare business cases, forecasts, pipeline reports, and market intelligence to support decision-making, • Build and maintain strong relationships with framework providers, architects, consultants, developers, and end users, • Work collaboratively with estimat...