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Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024. We are looking for a Head of People Services to join our newly formed Head of People Services Team on a full-time permanent basis. This role can be based from either our Sunderland, London, Derby or Thurmaston office. The Head of People Services is accountable for the design, delivery and evaluation of the Arriva UK employee hub services, ensuring the provision of an efficient, scalable, and high- quality services in with business objectives and our employee experience vision. Direct Responsibilities • Leading the design and delivery of effective and timely employee-focused services in line with business objectives and our employee experience vision., • Overseeing delivery of core HR administration services and data management, ensuring resolution of employee queries, effective escalation processes, data integrity and adherence to employment legislation, GDPR, and internal policies, in line of with robust SLAs., • Evaluating the provision of employee hub services using robust performance indicators and employee satisfaction metrics to monitor effectiveness of the services, drive operational excellence and inform continuous improvement activity, • Leading, coaching, and developing a high-performing, collaborative, inclusive, and service- oriented employee hub team, • Driving capability building, succession planning, and employee engagement within the function, • Partnering with HR, L&D, and Communications to align employee services with broader people strategies, • Partnering with others to optimise HR systems and digital tools digital transformation, • Maintaining risk management protocols and business continuity plans and supporting internal and external audits, • Managing all relevant third-party contracts effectively, • Representing the organisation at external forums and networks, • Supporting the delivery of Arriva’s ESG goals by ensuring our inclusion activity drives social value, • Supporting growth plans by ensuring effective inclusion strategies are incorporated into tender proposals Essential Experience Knowledge, skills & experience: • Proven leadership in HR operations or shared services within a complex organisation., • Strong understanding of HR processes and systems and service delivery models., • Experience in process improvement methodologies (e.g., Lean, Six Sigma)., • Planning, leading and managing people-related changes., • Leveraging technology and digital tools to enhance process management and service delivery, • Managing strategic partnerships and third-party contract management Desirable Experience • Leading or managing HR-systems transformational change Other Skills And Behaviours • Strong analytical skills with the ability to translate data into action and impact, • Horizon scanning, • Strategic thinking, • Project Planning and delivery, • Ability to track ROI and performance metrics, • Inclusive and culturally aware Technical Knowledge & Qualifications • Strong cognitive agility, • Excellent understanding of the routine HR-related activities relevant to the employee lifecycle, factors that influence the effectiveness of an employee service, and measures for success, • A broad awareness of current and emerging people-related organisational considerations, • Good knowledge of current trends and best practices in employee HR services, • Working knowledge of existing and emerging UK employment law, • CIPD or equivalent (desirable) This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development. The closing date for applications is Monday 22nd December. Arriva Group reserves the right to close this vacancy early.

About The Role This role will support the Senior HR Manager in the management and development of the firms HR System, Workday. The role will ensure the continued effectiveness of Workday and assist in driving forward the firms HRIS platforms. We trust our people to work flexibly in the way that works best for them, their teams and our clients. Our firm is set up to ensure everyone’s voice is heard, and mutual respect is shown by all. Key Responsibilities • To support the Senior HR Manager in optimising Workday to better meet business requirements including, automating processes, increasing efficiency through making changes to business processes, and developing Workday to ensure a positive user experience., • To work with internal stakeholders to develop the firms MI reporting including creating and scheduling reports and developing dashboards., • To assist with system configuration and to perform system administration and maintenance activities, ensuring strong data integrity., • To support the firms change management processes including enhancements to Workday based on the system roadmap and bi-annual releases., • To work to a consistently high level and to provide an exemplary level of service to stakeholders., • To triage, diagnose and resolve end user issues and queries relating to Workday., • To maintain and develop the firms end user training resources related to Workday., • To support the Senior HR Manager with the administration and maintenance of the firm’s Benefits system including annual enrolment processes., • To support with the creation of communications plans relating to Workday and the firms Benefits System., • To carry out any other such reasonable tasks that may be required from time to time., • To ensure at all times that you maintain up to date technical expertise., • To be accountable for your own personal development and to continuously develop interpersonal and soft skills. Your Skills And Qualifications • Strong skillset with experience of developing Workday Reports and Dashboards, including; matrix/composite reports and discovery boards. Experience with Power BI and Workday Integrations is also highly desirable., • To have a strong analytical mind with experience in writing reports and dashboards. A strong interest and knowledge of statistics and data presentation is highly essential., • Strong IT skills particularly in Microsoft Excel., • Experience with managing or maintaining an HRIS is essential including experience with Workday., • A proven record of problem solving and ability to work to tight deadlines., • To be a self-starting individual, passionate about delivering good customer service and continuous improvement., • An ability to build strong interpersonal relationships at work, working across all levels of seniority., • Strong understanding of data hygiene and data protection., • Effective workload management and ability to assess and prioritise multiple tasks at once. Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website ___. Do we sound like a match? If you’re someone who cares deeply, communicates openly and collaborates effectively, then we’d love to have you join our diverse, inclusive team.

My client is currently looking for an Engineering Manager to be based in Derby. Negotiable Contract Rates - Inside IR35 The Competency Acquisition Lead / Engineering Manager is responsible for supporting the implementation and ongoing development of the Engineering Competency Acquisition Strategy, ensuring the engineering function has the skills, behaviours, and experience required to deliver the power station design safely, effectively, and in line with organisational objectives. This role will work closely with internal stakeholders, including Human Resources (HR), Development & Capability (D&C), and technical teams to translate strategic requirements into actionable plans, frameworks, and processes that enable competency acquisition, assurance, and continuous improvement. Key Responsibilities: • Strategy Delivery: Lead the execution of key activities outlined in the Engineering Competency Strategy, coordinating and tracking progress against immediate priorities and longer-term milestones., • Technical Training Oversight: Review and evaluate technical training requests to ensure alignment with engineering competency requirements and strategic priorities. Collaborate with stakeholders to prioritise training investments and maximise value for capability development., • Competency Framework Development: Support the design, development, and integration of competency frameworks across engin...