Remote Call Centre Support Specialist – Vulnerable Clients - Echo Serve Solutions
25 June 2025•323 views
Expires in 13 days
Location: Fully Remote (UK-based only)
Schedule: Flexible – Full-Time or Part-Time
Contract: Permanent
Training: Fully paid, remote training provided
Requirement: Enhanced DBS check (we support the process)
Starting Salary: £23,232
Post-Probation Salary:£25,655
Pay Frequency: Weekly in arrears (paid every Friday)
Benefits: Weekly bonuses, retailer discounts, paid leave, wellbeing support
Growth: Opportunities for senior, training, or management roles
We’re looking for compassionate individuals to provide real-time, person-centred support to vulnerable callers. This role involves handling inbound calls, conducting needs assessments, and guiding callers to trusted services like therapists, social workers, and community organisations. You’ll work closely with a multidisciplinary team to ensure safe, respectful, and effective assistance.
Strong communication skills, empathy, and professionalism are essential. Previous experience in customer service, care, or crisis support is a plus but not required. We provide full training and ongoing supervision.
Schedule: Flexible – Full-Time or Part-Time
Contract: Permanent
Training: Fully paid, remote training provided
Requirement: Enhanced DBS check (we support the process)
Starting Salary: £23,232
Post-Probation Salary:£25,655
Pay Frequency: Weekly in arrears (paid every Friday)
Benefits: Weekly bonuses, retailer discounts, paid leave, wellbeing support
Growth: Opportunities for senior, training, or management roles
We’re looking for compassionate individuals to provide real-time, person-centred support to vulnerable callers. This role involves handling inbound calls, conducting needs assessments, and guiding callers to trusted services like therapists, social workers, and community organisations. You’ll work closely with a multidisciplinary team to ensure safe, respectful, and effective assistance.
Strong communication skills, empathy, and professionalism are essential. Previous experience in customer service, care, or crisis support is a plus but not required. We provide full training and ongoing supervision.
- Experience
- Not required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- £23,000 – £25,600 yearly
- Benefits
- Bonuses
Parsonage Gardens, M3, Manchester
Client ConsultantManchester
Customer service - helping vulnerable people • More than 250 Employees
Hiring on JOB TODAY since June, 2025
We are currently recruiting Remote Call Centre Support Specialists to provide compassionate, real-time assistance to vulnerable individuals across the UK. This is a fully remote, support-based role focused on handling inbound calls and guid
Echo serve SolutionsActive 2 months ago
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