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  • Operations team member
    Operations team member
    4 days ago
    £13–£13.45 hourly
    Full-time
    Trafford Park, Stretford

    🚨 WE’RE HIRING! Operations Team Member – E-commerce Fulfilment 📍 Location: Trafford Park, Manchester 🏢 Company: Ecommerce Fulfilment Centre Ltd (EFCL) 💷 Pay: £13.45 per hour – Real Living Wage 🕒 Hours: 37.5 hours per week, Monday to Friday 📋 Job Type: Full-Time, Permanent About Us Ecommerce Fulfilment Centre Ltd (EFCL) is a growing third-party logistics (3PL) company based in Trafford Park, Manchester. We provide e-commerce fulfilment, warehousing, inventory management and distribution services to online businesses across the UK. We are looking for a reliable, organised, enthusiastic and customer-focused Operations Team Member to join our expanding team. This is a varied role combining customer communication, warehouse administration, inventory management and hands-on fulfilment support. Key Responsibilities Customer Service & Communication • Act as the first point of contact for customers via email, telephone, WhatsApp and other communication channels., • Respond professionally and promptly to customer enquiries, order updates and operational requests., • Liaise with warehouse staff, management and courier partners to resolve customer queries., • Keep customers informed about deliveries, stock movements, dispatches and returns., • Escalate complex issues to the relevant department or management team. Warehouse Operations & Fulfilment • Support the picking, packing and dispatch teams whenever required., • Receive deliveries, check stock quantities and book goods into the warehouse management system., • Process customer returns, stock replenishment and inventory movements., • Coordinate shipments with Royal Mail, Evri, DPD and other courier services., • Use Mintsoft WMS and barcode scanning systems to manage orders and stock., • Carry out regular stock counts and help maintain accurate inventory records., • Monitor daily order processing and support the team in meeting courier collection deadlines., • Maintain a clean, safe and organised working environment. Requirements • Previous experience in warehouse operations, logistics, e-commerce fulfilment or customer service is preferred., • Experience using Mintsoft WMS is highly desirable., • Confident communicating with customers professionally by email and telephone., • Good computer skills, including Microsoft Office and warehouse management systems., • Strong organisational skills and excellent attention to detail., • Ability to multitask, prioritise workloads and work under pressure., • A proactive, problem-solving attitude., • Reliable, punctual, hardworking and a strong team player., • Willingness to assist with physical warehouse duties when required. What We Offer ✅ £13.45 per hour – Real Living Wage ✅ 37.5-hour working week ✅ Monday to Friday schedule ✅ Permanent, full-time employment ✅ Friendly and supportive working environment ✅ Full training and development opportunities ✅ Opportunity for career progression ✅ A varied role combining operations and customer service ✅ Opportunity to grow with an expanding logistics company 📩 APPLY NOW!

    Immediate start!
    Easy apply
  • Supervisor
    Supervisor
    7 days ago
    £13.55 hourly
    Full-time
    Manchester

    In 2012, Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on... Nowadays we have over 20 award-winning pizzerias across the UK, we've got our own Pizza Academy where we run training workshops every day, and we're also a BCORP - something we're extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As a Restaurant Supervisor you'll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. Your responsibilities will also include; • Health & Safety., • Shift running., • Stock management., • Team training., • Food quality., • Customer feedback., • And, we want to hear your ideas how we can introduce more people to dine with Pilgrims. Whilst skills are important, representing our values is just as important too. These shape our team culture. • 'Push Yourself' because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • 'Be Yourself' means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • 'Respect Others' because everyone is welcome at Pilgrims and we're committed to creating an inclusive environment where people feel they belong., • 'Enjoy Yourself' because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. What's in it for you? • £13.55 per hour +tronc, • Serious career development - We are opening 5 pizzerias this year & next., • On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years)., • After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday! Some of our favourite Pizza Perks include... • 1 extra day holiday as "Happiness Day' so you can do something that you love and makes you happy about outside of work., • Team trips to Naples (management positions) & beyond to meet suppliers & try new pizzerias, • A tasty bonus every time you refer a friend to join., • Free food & espresso every day - whole menu available & also deals with other restaurants, • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!), • Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon.

    Easy apply
  • Operations team Member
    Operations team Member
    13 days ago
    £13–£13.45 hourly
    Full-time
    Trafford Park, Stretford

    🚨 WE’RE HIRING! Operations Team Member – E-commerce Fulfilment 📍 Location: Trafford Park, Manchester🏢 Company: Ecommerce Fulfilment Centre Ltd (EFCL)💷 Pay: £13.45 per hour – Real Living Wage🕒 Hours: 37.5 hours per week, Monday to Friday📋 Job Type: Full-Time, Permanent About Us Ecommerce Fulfilment Centre Ltd (EFCL) is a growing third-party logistics (3PL) company based in Trafford Park, Manchester. We provide e-commerce fulfilment, warehousing, inventory management and distribution services to online businesses across the UK.We are looking for a reliable, organised, enthusiastic and customer-focused Operations Team Member to join our expanding team.This is a varied role combining customer communication, warehouse administration, inventory management and hands-on fulfilment support. Key Responsibilities Customer Service & Communication • Act as the first point of contact for customers via email, telephone, WhatsApp and other communication channels., • Respond professionally and promptly to customer enquiries, order updates and operational requests., • Liaise with warehouse staff, management and courier partners to resolve customer queries., • Keep customers informed about deliveries, stock movements, dispatches and returns., • Escalate complex issues to the relevant department or management team. Warehouse Operations & Fulfilment • Support the picking, packing and dispatch teams whenever required., • Receive deliveries, check stock quantities and book goods into the warehouse management system., • Process customer returns, stock replenishment and inventory movements., • Coordinate shipments with Royal Mail, Evri, DPD and other courier services., • Use Mintsoft WMS and barcode scanning systems to manage orders and stock., • Carry out regular stock counts and help maintain accurate inventory records., • Monitor daily order processing and support the team in meeting courier collection deadlines., • Maintain a clean, safe and organised working environment. Requirements • Previous experience in warehouse operations, logistics, e-commerce fulfilment or customer service is preferred., • Experience using Mintsoft WMS is highly desirable., • Confident communicating with customers professionally by email and telephone., • Good computer skills, including Microsoft Office and warehouse management systems., • Strong organisational skills and excellent attention to detail., • Ability to multitask, prioritise workloads and work under pressure., • A proactive, problem-solving attitude., • Reliable, punctual, hardworking and a strong team player., • Willingness to assist with physical warehouse duties when required. What We Offer ✅ £13.45 per hour – Real Living Wage✅ 37.5-hour working week✅ Monday to Friday schedule✅ Permanent, full-time employment✅ Friendly and supportive working environment✅ Full training and development opportunities✅ Opportunity for career progression✅ A varied role combining operations and customer service✅ Opportunity to grow with an expanding logistics company 📩 APPLY NOW!

    Immediate start!
    No experience
    Easy apply
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