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  • Administrative/marketing  Assistant
    Administrative/marketing Assistant
    3 days ago
    £25000–£28000 yearly
    Full-time
    Kings Langley

    We’re looking for a highly organised and proactive Marketing & Administrative Coordinator to support both our marketing function and day-to-day office operations. This is a varied, hands-on role where you’ll be involved in everything from property marketing and content creation to handling enquiries, coordinating reports, and keeping the office running smoothly. You’ll play a key role in ensuring our property listings are accurate and engaging, while also acting as a central support for the team—managing incoming calls, coordinating marketing materials such as boards, and assisting with reporting and general administration. This role is ideal for someone who enjoys a mix of creative marketing and structured administrative work, and who thrives in a fast-paced property environment. You will report to the Director of Marketing and Director of Administration. Administrative & Office Support • Answer and manage incoming phone calls, directing enquiries appropriately, • Handle general property and client enquiries via phone and email, • Maintain accurate internal records and databases, • Provide day-to-day administrative support to agents and senior team members, • Assisting with the generation and consolidation of reports, • Assist with diary coordination and internal communications where required Property Listings & CRM Management • Assist with the designing of brochures, property particulars, and marketing materials, • Ensure all content aligns with brand guidelines, • Upload and maintain property listings on the company CRM and third-party platforms, • Ensure all property details, images, and descriptions are accurate and up to date, • Monitor listings and resolve any issues with portal integrations, • Keep records of live, under-offer, and completed properties up to date, • Liaise with agents to gather accurate property information and updates Boards & Marketing Materials Management • Order and coordinate installation of property boards (For Sale/To Let, etc.), • Liaise with board companies to ensure timely installation and removal, • Keep track of board stock and manage reorders, • Ensure all marketing materials are consistent with company branding Social Media & Online Presence • Assist with content creation for LinkedIn and Instagram, • Promote listings, deals, and company updates

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  • Full-Time order processor & Customer Support Assistant – Immediate Start
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    Full-Time order processor & Customer Support Assistant – Immediate Start
    3 days ago
    £25000–£26000 yearly
    Full-time
    Stanmore

    Full-Time Order Processor & Customer Support Assistant – Immediate Start We are a branded wholesaler based in Stanmore, supplying our products to a wide range of retailers including high street shops, independent department stores, and garden centres. We are offering a full-time position with an immediate start. The role involves handling very light products, so no heavy lifting is required. Full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Manage customer returns and replacements efficiently, • Answer customer phone calls when needed, providing excellent customer service, • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required, • Basic Excel skills are desirable but not mandatory Working Hours • Monday to Friday, 9:00 AM – 5:00 PM Closed on Bank Holidays and National Holidays Location • Based near Canons Park in Stanmore, with good access to public transport

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    9 days ago
    £13–£15 hourly
    Full-time
    Northwood

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Clinic coordinator
    Clinic coordinator
    1 month ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Business Development Manager
    Business Development Manager
    1 month ago
    £36000–£39000 yearly
    Full-time
    Watford

    Duties and Responsibilities: • Identify and evaluate new commercial opportunities to increase store revenue and profitability., • Develop and implement business development strategies aligned with company objectives., • Develop strategies to increase sales across core retail categories including groceries, beverages, frozen food, tobacco, alcohol products, and daily essentials., • Plan and execute promotional campaigns and sales initiatives to increase customer traffic and average transaction value., • Monitor sales performance and adjust strategies to maximise profitability., • Establish and maintain relationships with wholesalers, distributors, and suppliers., • Identify opportunities to expand supplier networks and introduce new product lines., • Promote and expand service offerings including PayPoint transactions, parcel services, lottery services, and utility top-ups., • Identify additional value-added services that can attract customers and improve revenue streams., • Develop local marketing campaigns and promotional strategies targeting customers in Watford and surrounding areas., • Monitor business performance, sales data, and market trends., • Track key performance indicators related to sales growth, service usage, and customer acquisition., • Work with store management to ensure effective stock planning and service delivery. Qualifications, Skills and Experience: • Relevant Experience, • Strong analytical and market research skills., • Ability to identify and develop new revenue opportunities., • Strong negotiation and supplier relationship management skills., • Excellent communication and stakeholder engagement skills., • Relevant Bachelor’s or master’s degree

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