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  • Clinic coordinator
    Clinic coordinator
    hace 3 días
    £13 por hora
    Jornada parcial
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Shop Floor Assistant
    Shop Floor Assistant
    hace 10 días
    £10–£12.88 por hora
    Jornada parcial
    London

    Key Responsibilities A Finchley Road NW11 Temple Fortune London based retail shop offering a wide range of household goods, children’s clothing, china, and photo frames. We focus on practical, good-quality items at great value, with new products and variety added regularly.looking for Sale Assistance Part time / Full Time • Assist customers in person, providing friendly, helpful, and knowledgeable service, • Manage online sales through Amazon, including product listings, orders, and customer messages, • Support sales activity across social media platforms (posting products, responding to enquiries, promoting offers), • Handle customer enquiries professionally via in-store, email, messaging, and online platforms, • Process orders, returns, and customer issues efficiently, • Maintain accurate product information and pricing online, • Support day-to-day shop operations, including stock awareness and general organisation Skills & Experience • Experience selling products either in retail, online, or both, • Confident using Amazon Seller platforms, • Comfortable using social media for business purposes (e.g. Instagram, Facebook, TikTok), • Strong communication and customer service skills, • Well organised, reliable, and able to multitask, • Comfortable working independently and as part of a small team, • Profession computer skills (email, online systems, order management) Desirable • Previous experience managing Amazon listings or online marketplaces, • Experience handling customer messages and reviews online, • Interest in e-commerce, online selling, or digital marketing

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  • Store Manager
    Store Manager
    hace 1 mes
    £31000–£35000 anual
    Jornada completa
    Watford

    Duties and Responsibilities: • Maintaining statistical and financial records, • Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability, • Create and manage a relaxed, welcoming, customer-focused environment, • Dealing with customer queries and complaints, • Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so, • To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits, • Conduct price and feature comparisons to facilitate purchasing, • Recruit and Train new staff and conduct induction, • Ensure high levels of customers’ satisfaction through excellent service, • Ensure racks are fully stocked, • Utilizing customer experience and everyday coaching across the team (especially during peak times), • Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: • Excellent all-around managing skills, • Strong experience in Excel, • Excellent organizational and proven ability to manage the full extent of business requirements, • Must have excellent communication and interpersonal skills, • Customer management skills, • Bachelor &/ Master’s degree or a related study and experience

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