Shop Floor Assistant
1 hour ago
£10–£12.88 hourly
Part-time
London
Key Responsibilities A Finchley Road NW11 Temple Fortune London based retail shop offering a wide range of household goods, children’s clothing, china, and photo frames. We focus on practical, good-quality items at great value, with new products and variety added regularly.looking for Sale Assistance Part time / Full Time • Assist customers in person, providing friendly, helpful, and knowledgeable service, • Manage online sales through Amazon, including product listings, orders, and customer messages, • Support sales activity across social media platforms (posting products, responding to enquiries, promoting offers), • Handle customer enquiries professionally via in-store, email, messaging, and online platforms, • Process orders, returns, and customer issues efficiently, • Maintain accurate product information and pricing online, • Support day-to-day shop operations, including stock awareness and general organisation Skills & Experience • Experience selling products either in retail, online, or both, • Confident using Amazon Seller platforms, • Comfortable using social media for business purposes (e.g. Instagram, Facebook, TikTok), • Strong communication and customer service skills, • Well organised, reliable, and able to multitask, • Comfortable working independently and as part of a small team, • Profession computer skills (email, online systems, order management) Desirable • Previous experience managing Amazon listings or online marketplaces, • Experience handling customer messages and reviews online, • Interest in e-commerce, online selling, or digital marketing