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Clinic coordinator - SKINCARE CLINIC

Servicio al Cliente

20 enero 2026261 vistas

Caduca en 15 días

We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments.
This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers.
Duties and responsabilities:
Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence.
Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency.
Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate.
Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings.
Respond to emails promptly and professionally, handling client and internal enquiries efficiently.
Collaborate with the clinic team to ensure smooth operations and exceptional customer services.
Responsable for gathering client feedback on their experience and book their next service.
Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised.
Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness.
Handle payments to the clinic by card, cash; keep record of financial transactions.
Keep the reception and your whole department area clean and tidy.
Assist with social media and monthly promotions.
Assist with additional duties as needed to support the clinic team.
Requirements:
Minimum 2 years of experience in a front of house.

  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Parcial
  • Salario
    desde 13 £ por hora
  • Inicio
    Incorporación inmediata

pin iconHigh Street, WD6, Elstree

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Servicio al ClienteElstree

independent skin aesthetic skin clinic • 1-10 empleados

En JOB TODAY desde octubre, 2025

Based in Elstree&Borehamwood established more than 10 years ago, we are looking to expand our team and are seeking a laser skin therapist to work part time.

Alexandra T. avatar icon
Alexandra T.Activo hace 13 horas
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