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Department: Academic/Pearson partnership Location: West London, Greenford and East London, Bow Road, (On-Site) Type of Contract: Full-Time, Permanent (40 hours per week) Salary: £55,000 Type of Contract Full- Time Permanent 40 Hours per week. Please note this role is not eligible for visa sponsorship. Our Vision: Changing lives through education. The role: We are currently seeking full-time Lecturers to teach as part of our HND in Digital Technologies for England (Cyber Security) programme. Flexibility is a key part of GBS, Evening and weekend work is not currently required, though this may evolve over time. What you'll be doing: As a Lecturer in Digital Technologies at Global Banking School, you will deliver modules based around Big Data, Cyber Security, Networking, Programming, IoT and more. You will develop and deliver comprehensive course materials, that will equip students with a range of key skills essential for entry into this exciting and ever-evolving sector. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression, • About you:, • You will hold a Master's degree in a relevant subject area (Teaching qualifications: PGCHE, MA in HE Practice or FHEA etc. desirable), • You will have previous UK HE lecturing experience in the wider subject area, • Programming and software development, • Web development and digital marketing, • Database systems, • Cloud computing, • Networking and cybersecurity., • IoT and emerging technologies., • Business analysis and digital transformation, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Registered Manager – Potters Bar, HertfordshireResidential Care | Adults with Autism, Mental Health & Learning DisabilitiesSalary: £35,000 annum | Permanent | Full-time Why Join CareTech? 20 days annual leave + bank holidaysFlexible Additional Holiday Purchase SchemeDedicated learning & development programmesFree training to achieve qualifications in Social CareAccess to free online training courses across multiple topicsDBS check paid before you startRefer a Friend scheme – earn up to £250 per referralStakeholder PensionFree Employee Assistance ProgrammeAnnual Employee Awards Evening & recognition schemesGenuine career progression opportunitiesCareTech Foundation grants for family & friends Your Role Lead and direct the day-to-day management of the home.Ensure high-quality, person-centred care in line with CQC standards.Supervise, mentor, and develop staff to deliver best practice.Oversee dynamic support plans tailored to each resident’s needs and aspirations.Manage budgets, health & safety, and compliance requirements.Build strong relationships with residents, families, and external agencies.Drive quality improvement and service development. What We’re Looking For Proven experience managing a residential care service.Strong knowledge of CQC frameworks and quality assurance.Level 5 Diploma in Leadership for Health & Social Care (or willingness to achieve).Resilient, compassionate leadership style with excellent communication skills.Passion for supporting vulnerable adults and achieving high safeguarding standards. About CareTech Established in 1993, CareTech Community Services operates over 250 services nationwide, supporting people with autism, learning disabilities, mental health conditions, and complex needs. We are committed to delivering the highest standards of care and creating opportunities for independence. All applicants will be subject to satisfactory references and DBS checks.CareTech is proud to be a Disability Confident Leader.Some roles may require male or female applicants only, in line with the Equality Act 2010.

Registered Care Service Manager – New Barnet Location: New Barnet, Hertfordshire Salary: £29,815.50 per annumHours: 37.5 per week Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role We are looking for a proactive and forward-thinking Service Manager to join our friendly service based in Barnet, Hertfordshire. You will need to be flexible as you are required to work shifts including bank holidays, weekends and potentially sleep ins. We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. About the Service – Park Road Park Road is located in New Barnet, Hertfordshire and is rated Good by CQC. Park Road is registered for 5 female service users. Our service users all have learning disabilities, some require support with all their needs and some are more independent. Service User Interests The people we support enjoy a wide range of activities, and Service Managers play a vital role in enabling these experiences, including: • Going out in the community for walk, • Lunches, • Shopping and trips to the cinema, • Arts and crafts, • Music At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. What We Offer • Recommend A Friend Bonus, • Up to 28 Days Holiday, inclusive of Bank Holidays, • Free DBS Check, • Blue Light Card, • Stakeholder Pension, • Free Employee Assistance Programme, • Annual Employee Awards Evening, • Employee Recognition Schemes, • Ongoing training with clear career progression opportunities, including access to qualifications up to degree level, • Friendly, • Positive, • Innovative, • Empowering, • Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service., • Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy., • Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate., • Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly., • Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice., • Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs., • Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary., • Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary., • Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner., • Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required., • Participate, as required, in the formulation of budgets and to monitor expenditure in specific budget headings as required., • Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities., • Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home., • Participate in the Area’s on-call management system as required., • Ensure that the home is run in accordance with good Health & Safety practice and legal requirements., • Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised., • Ensure that good communication networks are maintained within the home, upwards within CareTech’s management structure, and sideways to relevant others., • Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be., • Ensure that all staff within the Home are aware of, and adhere to, CareTech’s Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required., • The ability to keep calm under pressure, • Confidence to work alone and as part of a team, • Excellent communication skills, • The passion to work with vulnerable Adults Caretech Community Services established in 1993 has 250 services with continuous growth with new developments/services. CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions. We support people to live as independently as possible within their own homes and also in residential care. We are committed to providing the highest levels of care to our residents To enable us to do this we need caring and dedicated professionals to deliver first class care. All applicants will be s

Care By Us is committed to delivering high-quality, person-centred care that empowers individuals to live independently. Joining us means being part of a supportive team with access to resources, career pathways, and opportunities for growth. Hertfordshire – Bishops Stortford / Welham Green What You’ll Do As a Registered Nurse leading our Reablement Team, you will take full responsibility for clinical oversight and leadership within the service. Your key responsibilities will include: • Leading on initial risk assessments and care planning for all new service users., • Completing 72-hour evaluations and weekly reviews of reablement goals, ensuring progress toward independence., • Supervising care professionals to maintain high standards of care and compliance with clinical protocols., • Providing clinical guidance and support to care professionals across the service., • Delivering bespoke clinical training to care professionals, ensuring competency in specialist tasks tailored to individual service users. What You’ll Need • Registered Nurse Diploma/Degree with an active NMC Pin., • Minimum 3 years of nursing experience., • Strong leadership, communication, and clinical skills., • Experience in community care, rehabilitation, or reablement services., • Commitment to promoting independence and person-centred care. What We Offer • Maternity/Paternity leave, • Pension scheme, • Paid annual leave, • Refer-a-friend scheme, • Cycle-to-work scheme, • Enhanced DBS check Why Choose Us? We see extraordinary achievements every day thanks to the talent and commitment of our people. As part of a leading care provider, we offer career security, choice, and opportunities for growth. Join us and help transform the care industry through innovation and compassion. Care By Us is an equal opportunities employer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? What you'll do: • Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds), • Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform., • Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem., • Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary., • Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD., • Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles., • Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts , Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures. What you'll bring:, • Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud ( Vlocity , CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment., • Experience in design and"development across the Salesforce platform including OmniScripts , Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with"external systems using SOAP, REST, BULK, Platform events and Streaming APIs., • Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation., • Good knowledge of industry CPQ offerings such as Assetization , Product lifecycle management, Digital Commerce/Cart based APIs and external APIs., • Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers . Knowledge of TOGAF principals would be advantageous . The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Ready to take your skills on the road? As a Domiciliary Optometrist at Specsavers, you can do just that.?You’ll be driving our services to the doorsteps of the nation, providing eye care to the people who aren’t able to come into our stores. But not only do you help them with their sight, you’ll be able to support them to get basic tasks done that they wouldn’t be able to do without you. Essentially, you’ll be bringing smiles and clinical care to the heart of your community.? Our business? Based in and around Buckinghamshire areas you'll be providing care to vulnerable patients in their own homes or within care home settings. Our team We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who ready and waiting for you to meet.?? Our cars? You’ll be provided with a car allowance (or company car if needed) to help you attend to the patients in your designated area. What’s on offer?? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:?? • Basic salary £70,000 fte (depending on experience), • Company car or car allowance £4,2000 fte, plus business mileage, • 33 days annual leave including bank holiday pro rata for PT, • Birthday off, • Private dental and medical, • Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most We do need you to have a few skills to get started as a Domiciliary Optometrist.?These include: • Registration with the GOC For more information or to apply for this role, please contact our Resourcing Partner Lesley McKinnon on or

Humanities Teacher Required Location: Barnet Type: Full-Time Working Hours; 08:30 am - 16:30 pm. Are you a passionate educator ready to inspire the next generation of critical thinkers and global citizens? We’re seeking an enthusiastic Humanities Teacher to join our vibrant teaching community starting in March 2026. This role offers a temp-to-perm opportunity, concluding at the end of the academic year, with the potential for a permanent contract by July 2026 based on performance and organisational needs. What You’ll Do As a Humanities Teacher, you will: • Deliver Engaging Lessons: Plan and teach exciting, high-quality lessons across multiple humanities subjects, tailored to meet diverse learning styles., • Foster a Love of Learning: Create a positive and inclusive classroom environment that encourages critical thinking, collaboration, and curiosity., • Support Student Success: Provide personalized feedback and support to help each student reach their full potential., • Develop Inspiring Curricula: Design a curriculum that meets educational standards and prepares students for success in an ever-changing world., • A Bachelor’s degree in Education, History, Geography, Social Studies, or a related field (Master’s preferred)., • A valid teaching certification., • Proven experience teaching humanities subjects at the middle or high school level., • Strong knowledge of curriculum standards and instructional strategies., • Excellent communication, organizational, and interpersonal skills., • A passion for education and the ability to inspire and motivate students. About us: We are Engage Education, the most trusted education recruitment agency, with professional development and support at our core. • Get paid in line with national scales (AWR compliant), • Your own dedicated consultant, • £150 ‘Refer a Friend’ bonus How to apply: You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications, and all teachers require a formally-recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. All candidates must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance provided. By applying for this role, you are consenting to Engage Education Ltd storing your details in our fully encrypted database, in line with the GDPR requirements.

Tempest Resourcing is looking for experienced individuals with strong SEN experience-whether from youth work, counselling, education, care, or community support-to work as flexible bank staff across Primary Schools in Barnet. Suitable for anyone confident supporting children from Early Years to Year 6. Role Overview Flexible bank / daily supply work • Hours: 8:00am-4:00pm, • Need 3+ full days availability, • Bookings sent from 7am, • Provide 1:1 and small-group SEN support, • Assist with or deliver targeted interventions, • Support behaviour, emotional regulation, communication & sensory needs, • Help adapt tasks and scaffold learning, • Work closely with teachers and SENCOs, • 6+ months SEN experience (youth work, care, education, community settings all considered), • Confidence supporting a range of SEN needs, • DBS on the Update Service (or willing to apply), • Youth workers, • Counsellors / mentors, • Behaviour & SEMH practitioners, • Graduates with SEN experience, • TAs/LSAs with strong SEN backgrounds, • Competitive daily rates, • Consistent Primary SEN work in Barnet, • Fast, supportive registration process, • Ongoing support from your consultant at Tempest Resourcing

We are seeking an experienced and inspiring Deputy Headteacher to join Langdon College and help lead our commitment to outstanding education for young people with learning disabilities and autism. Location: Langdon College, HA8 7LF Salary: £62,677 - £67,177 (L6-L9) plus £1,491 (SEN Allowance) Status: Full-time, Permanent (term time) About Us: Kisharon Langdon is a charity offering a wider breadth of enhanced-quality services, enabling us to better support people with learning disabilities and autism, and their families. From nursery and school to further education, and on to employment opportunities and supported living, Kisharon Langdon empowers people with learning disabilities and autism to thrive and realise their ambitions. While we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and warmly welcome applicants from all backgrounds. We’re looking for caring, enthusiastic individuals who share our values and are passionate about supporting others to live full, independent lives, in a supported living environment. Deputy Headteacher- The Role: Langdon Colleges vision is to provide outstanding teaching and learning environment to ensure our young people are empowered to be as independent as possible. To help make this vision a reality, we are looking for a dynamic and committed Deputy Head to support the smooth running of the college. The role will provide leadership, development and management of the whole College curriculum, assessment, teaching and learning of all students; to take a lead role in the monitoring and evaluation of standards across the whole College and to be a leading professional actively promoting effective teaching and learning practices across the College. Deputy Headteacher - What will you do: • Support the headteacher and governors in establishing a vision for the future of the College, demonstrating inspirational leadership and creativity, • Play a leading role in the College development planning process, taking account of the agreed priorities of the College and how these links with National and local initiatives, • Develop and ensure the curriculum meets the changing needs of the college’s cohort, • Lead responsibility for the analysis of key College performance data, to ensure priorities are appropriate and improvement in standards is promoted, • Promote and safeguard the safety and welfare of young people, • Contribute to a regular review of the organisation of the College to ensure it meets statutory requirements, • Ensure that resources are distributed to enhance the effectiveness of the curriculum delivery, • Support the governing body in meeting its responsibility to account for the performance of the College Deputy Headteacher - You will have: • Qualified teacher status, • Advance training in SEN, • ‘Working Together in Safeguarding Children’ or similar course, • Evidence of leadership and management of a whole College aspect., • Evidence of outstanding teaching in an SEN environment., • A record of continuous professional development that includes training in leadership and management, • Experience of supporting, training and helping to coordinate the professional development of colleagues Additional information: Langdon College is committed to safeguarding and promoting the welfare of children and will follow safer recruitment relating to working closely with children. This post involves working with children and therefore you will be required to disclose spent and unspent convictions as part the application and selection process and undertake a Disclosure and Barring Service records check at an enhanced level if successful for the role. The College reserves the right to interview and appoint suitable candidates prior to the closing date; therefore, early applications are encouraged. Application: Please apply online today with your CV and cover letter detailing your interest in joining Kisharon Langdon and your relevant experience and qualifications for the role. All short-listed applicants will be asked to complete detailed application form relevant to working in education.

Home Manager | Elderly Nursing, Dementia & Residential Care Home Location: Watford Salary: £75,000 – £80,000 per annum + 30% Bonus Are you an experienced Home Manager ready to lead an established, well-regarded care home? Do you combine clinical credibility with strong commercial awareness? Are you passionate about delivering exceptional, person-centred care while driving performance and team engagement? Then this could be the opportunity for you. We are working with a respected care provider seeking an experienced and dynamic Home Manager to lead a large, purpose-built elderly care home in Hertfordshire. The service provides high-quality nursing, dementia, and residential care and holds a strong reputation within the local community. This is an excellent opportunity for a proven leader to take full operational responsibility for an established service, maintaining standards of excellence while driving further growth, quality, and team development. Key Responsibilities • Provide full operational leadership of the home, ensuring outstanding standards of nursing, dementia, and residential care., • Lead, develop, and inspire a stable, high-performing multidisciplinary team., • Maintain full regulatory compliance and strong governance frameworks., • Drive occupancy, financial performance, and long-term sustainability., • Build and maintain strong relationships with residents, families, local authorities, and healthcare professionals., • Proven experience as a Home Manager within an elderly nursing and/or dementia care setting., • NVQ Level 5 in Leadership & Management (or equivalent)., • Nurse-qualified (RGN/RMN) preferred, though experienced non-clinical managers with strong operational oversight will be considered., • Demonstrable success in achieving positive regulatory outcomes and managing compliance., • Strong commercial acumen with experience managing budgets and improving occupancy., • Salary of £75,000 – £80,000 per annum (DOE)., • 30% performance-related bonus., • Life Insurance., • Private Health Insurance. If you’re an experienced Home Manager who enjoys taking ownership, building structure, and leading from the front - this is a genuine opportunity to make a difference in a large, established home. If that sounds like you, email your CV to or call 023 9231 3048 or call 07470 420416

Tutors Required (Alternative Provision - Ruislip) Quantum Scholars are seeking qualified teachers and experienced tutors to deliver alternative provision tuition across Ruislip and the surrounding areas. Quantum Scholars have been accepted onto Hillingdon Council as a provider for alternative provision, supporting pupils who are not currently accessing mainstream education. This work includes a mix of one-to-one and small-group tuition, delivered either on school sites or off-site in non-educational settings. This role is ideal for educators looking for flexible, part-time work as an alternative to mainstream classroom teaching. ?? Applicants must already have the right to work in the UK. Visa sponsorship is not available. Role Overview • Alternative provision tutoring across Ruislip, • One-to-one and small group work with pupils, • Delivery may take place on school sites or off-site in community or non-educational settings, • Pupils may present with a range of needs, including SEMH, anxiety, or school refusal, • Qualified Teacher Status preferred, or strong tutoring experience, • Enhanced DBS (Update Service desirable), • Ability to travel locally within Ruislip, • Experience working with pupils with SEMH or alternative provision backgrounds is advantageous, • Rate dependent on experience and qualifications

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service. Sounds great, what will I be doing? You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

CRM Executive Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for 2 CRM Executives to join our dynamic Marketing team on 6 - 9 month secondments. The role delivers effective CRM campaigns through hands-on Braze experience, including building templates, canvases, and liquid logic for email and SMS. You will analyse data to identify winning variants, support marketing teams across all Braze channels, and explore new use cases that drive growth. By proactively identifying improvements and testing Braze Beta features, you will help advance the platform and enhance overall customer engagement. What you'll do: • Good working knowledge with Braze building templates and campaigns, with a strong understanding of canvases and liquid logic and proven examples of using them for both email and SMS., • Able to complete data analysis and establish winning variants from ongoing optimisations, • Support the wider Braze team and look for new opportunities to continue to develop the braze platform., • Consider new uses cases and support marketing team to deliver growth initiatives, • Work closely with the marketing team and transactional teams to deliver campaigns across all Braze channels, including Email, SMS, and Web, • Proactive problem solver, able to self- identify problems and tasks, with an aim for improving the CRM platform, • Hands on experience using the Braze platform, qualifications preferred, • Experience using tools such as Mixpanel, Databricks, Tableau, Jira or equivalents, • Analytical and commercial with a trading mindset, • We’d also like to hear if you have…, • Experience of working in a regulated environment, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

AI Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved in every stage of the AI lifecycle, from brainstorming ideas and crafting prompts to fine-tuning models and deploying them into production. Success in this role is measured through rigorous A/B testing, ensuring our solutions deliver real value. You'll have the opportunity to work on a variety of impactful projects across the entire enterprise. We are seeking an innovative individual who shares our vision to fix insurance for good. What you’ll do: • Collaborate with business partners to identify use-cases where GenAI can provide measurable benefits., • Support the data science and AI team in deploying scalable AI applications across the enterprise., • Work with a multi-functional team (DevOps, data engineers, developers, testers, Infosec) to productionize AI services on AWS., • Enhance our tech stack, including MLOps, CI/CD pipelines, UI, and AI Python libraries., • Develop prompts, fine-tune models, and track results., • Evaluate third-party GenAI and LLM technologies for cost-benefit analysis., • Deliver projects from scoping and R&D to production deployment and benefit measurement., • Follow and contribute to standards for code quality, R&D, and model development., • Engineer data for optimal AI application performance., • Advise peers and senior management on business and customer impact., • Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL., • Liaise with third-party partners and stay updated on field advancements and regulations., • You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences., • You thrive in working autonomously and collaboratively to drive impact in a fast-paced multi-functional business., • PhD or MSc experience in a numerate subject: Machine Learning, Computer Science, Statistics, or equivalent,, • Demonstrable experience of applying, researching, and developing sophisticated NLP models, prompt engineering + fine-tuning LLMs to drive value in a commercial setting,, • Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results., • Experienced in engaging with non-technical stakeholders to scope, design and build an appropriate ML solution., • Proficient with Python data science stack, e.g., pandas, scikit-learn, Jupyter etc., and version control, e.g., Git., • Exposure to LLMOps, model monitoring principles, CI/CD and associated tech, e.g., Docker, MLflow, k8s, FastAPI etc., • Knowledge of Langchain, huggingface and LLM offerings by 3rd party vendors., • Knowledge of OO programming and software design, i.e., SOLID principles., • Knowledge and working experience of AGILE methodologies., • Familiarity with Databricks, and RAG application architecture a plus, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Change Needs You Become a Met Police Officer with a starting salary of over £40k The Met is working hard to drive more trust, reduce crime, and maintain high standards for London and its communities. The Met is made up of officers and staff from all backgrounds but we are committed to becoming more representative of the communities we serve. To do this the Met recognises the need to change. Whilst that change takes time, we want people like you to join and help to make a big difference. We’re looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and its communities. ? Change Needs You. Become a police officer, unlock your potential, support London’s communities and make London a safer city for all. ----- Change Your Potential : Policing is a challenging but rewarding career like no other. With your will and determination, we will help you reach your full potential as a Met police officer and be the best you can be for yourself, your community and London. As a police constable in London’s Met, you’ll join over 30,000 colleagues working across 32 boroughs, all dedicated to serving over nine million residents in one of the most dynamic and diverse cities in the world. You’ll learn new things every day whether you’re out on patrol in the local community, giving evidence in court, investigating burglaries or supporting victims of crime. Every day brings a fresh challenge, the chance to learn something new and help others. A range of benefits: A career as a police officer offers many rewards and benefits, including: A competitive starting salary of c. £40,776 rising up to c. £56,000 as a PC, inclusive of allowances. Discounted rail travel up to 70 miles after initial training and free London travel Gain a fully-funded degree while earning and developing skills for life under our apprenticeship route Generous police pension scheme Generous annual leave and a range of other leave options, including career breaks, special leave, parental and adoption leave A comprehensive Health and Wellbeing service to help you stay healthy and well Access to a large number of subsidised leisure and sporting activities Becoming part of the Met family, and the policing family nationally - a unique and supportive network where you’ll meet friends for life while all working together to make London and the UK safer for everyone. Whether working collaboratively or on your own beat, your team and the wider Met are there to support you Flexible working options. Policing is a 24/7 service, and you will therefore be expected to work shift patterns including weekends and nights. However, we do aim to offer flexible working opportunities where operationally viable and depending on the role. A wide range of staff support associations which support the different interests of the staff and officers they represent, including but not limited to; the Association of Muslim Policing, the Metropolitan Police LGBT Network, the Metropolitan Police Black Police Association and the Network of Women How to join us: There are two routes of entry; our Police Constable Degree Apprenticeship (PCDA) or our Police Constable Entry Programme (PCEP). Police Constable Degree Apprenticeship (PCDA) A three-year programme where you can learn as you earn policing London's streets, gaining a (BSc) Hons degree in professional policing practice on completion. The Met covers all qualification fees so there's no cost to you, it's all fully funded. You’ll start by working with one of our partner universities learning the basics of the job, before joining a team of experienced officers teaching you invaluable skills that you’ll put into practice and build upon before returning to uni for an end of programme assessment. Police Constable Entry Programme (PCEP) A two-year programme which provides new recruits with a blend of classroom based and operational learning. Your initial training will take place at a Met training centre before you join one of our policing teams to gain practical, on-the-job experience. You will be regularly assessed on your knowledge, skills and behaviours but, unlike our other entry route, you will not be required to complete an academic qualification as part of your training or attend university. Change Your Future There are countless career opportunities available at the Met due to its size and diverse population that you wouldn’t find in any other UK city. Upon successful completion of your training period, you’ll be able to decide on how you want to shape your future career path. Whether that be undertaking a new role, joining a specialist team, training to become a detective, or promotion through the ranks; there will always be a role for you at the Met. You could choose to work in diplomatic protection, work with horses in our Mounted Branch, or even work in cyber-crime. These are just some of the many paths you could choose to follow as your career progresses. Change Needs You Apply Now

Position: Funeral Director Location: Macleans Funeral Director, Watford Job Type: 38.33 Hours per week Salary: £29,638 per annum We're looking for an experienced and compassionate individual to join our team as a Funeral Director. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an essential role in engaging with the local community and building trusted relationships. Why This Role Matters... This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You'll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day. Your Impact and Responsibilities... As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You'll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for. From the first meeting to the day of the funeral and beyond, you'll guide them through their options with clarity ...

Registered Care Service Manager – New Barnet Location: New Barnet, Hertfordshire Salary: £29,815.50 per annumHours: 37.5 per week Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role We are looking for a proactive and forward-thinking Service Manager to join our friendly service based in Barnet, Hertfordshire. You will need to be flexible as you are required to work shifts including bank holidays, weekends and potentially sleep ins. We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. About the Service – Park Road Park Road is located in New Barnet, Hertfordshire and is rated Good by CQC. Park Road is registered for 5 female service users. Our service users all have learning disabilities, some require support with all their needs and some are more independent. Service User Interests The people we support enjoy a wide range of activities, and Service Managers play a vital role in enabling these experiences, including: Going out in the community for walk Lunches Shopping and trips to the cinema Arts and crafts Music Foot spas, make up and massage. ‘Extraordinary Days, Every Day’ At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend’s grant Our Values Friendly Positive Innovative Empowering Person-Centred Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service. Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets and to monitor expenditure in specific budget headings as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area’s on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech’s management structure, and sideways to relevant others. Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech’s Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: The ability to keep calm under pressure Confidence to work alone and as part of a team Excellent communication skills The passion to work with vulnerable Adults The desire and commitment to achieve high standards of safeguarding About Caretech: Caretech Community Services established in 1993 has 250 services with continuous growth with new developments/services. CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions. We support people to live as independently as possible within their own homes and also in residential care. We are committed to providing the highest levels of care to our residents To enable us to do this we need caring and dedicated professionals to deliver first class care. All applicants will be s

Pool Worker We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Mental Health service in Harrow. Sounds great, what will I be doing? You will be managing a caseload of service users with complex health and support needs, helping them maintain independence, build on their strengths and achieve personal goals in partnership with subcontractors and the wider team. You will provide day‑to‑day care in line with support plans, assist with activities, medication, and reviews, and actively monitor wellbeing, safety and security. You will carry out domestic and housing‑management tasks, complete risk assessments and audits, promote social networks, and work in a strengths‑based, reciprocal way. You will maintain accurate records, follow organisational policies, contribute to service development, participate in supervision and training, and complete QCF learning within your first year. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will be bringing strong knowledge of mental‑illness signs, symptoms and treatments, with the ability to recognise declining mental health and respond appropriately. You will have a basic awareness of health and safety, be willing to cook, clean and provide personal care, and work flexibly across a rota including evenings, weekends and sleep‑ins. You will motivate service users toward independence, travel across services when needed, and maintain a service‑user‑focused approach. You will have good literacy, numeracy and IT skills, understand safeguarding responsibilities, use digital support‑planning systems confidently, and demonstrate a clear commitment to equality, diversity and inclusive practice. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Work Pattern: AdHoc (Not fixed work pattern, Bank Holiday inclusive in holiday allowance) Pool, Pool WorkerFull Time Equivalent Salary: Various

Senior DevSecOps Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are recruiting a Senior DevSecOps Engineer to join our Technology function on a permanent basis. In this role, you’ll design, build and secure our cloud platforms and delivery pipelines. You’ll embed security into how our teams build and run software, automate controls wherever possible, and help improve our overall security posture. You’ll also support and mentor junior engineers, helping to grow strong DevSecOps capability across the business. What you’ll do: • Design, build and secure AWS cloud environments using security best practice, • Create and manage Infrastructure as Code using Terraform, • Secure Kubernetes platforms, including clusters, workloads, networking and secrets, • Embed security controls into CI/CD pipelines, • Automate security controls and fixes to reduce manual work, • Work with engineering teams to fix vulnerabilities at pace, • Operate and improve cloud security tooling, including Wiz, • Support audits, threat modelling and security reviews, • Strong hands-on experience in DevSecOps, cloud security, or platform security, • Practical experience with AWS, Terraform and Kubernetes security, • Knowledge of CI/CD security tools such as SAST, DAST, SCA and secret scanning, • Experience automating security using scripts, pipelines or APIs, • Familiarity with cloud security platforms such as Wiz (or similar), • A solid understanding of secure software delivery and DevOps ways of working, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Role: Semi Skilled Operative Hourly Rate: : £15.32 per hour + opportunity to earn overtime and additional hourly merit rate between £0.25 - £4.38 (Once passed probation) Role based: Westcott Venture Park, Aylesbury, Buckinghamshire, HP18 0XB Contract type: Permanent Working hours: Monday to Thursday 07:45am-16:30pm, Friday 07:45am-15:30pm - 39 Hours We are seeking a Semi Skilled Operative to join our team in based in Aylesbury. This role will play a critical part in ensuring products are manufactured and delivered to our customers safely, on time and to our high quality standards. Working as part of a team, you will be responsible for carrying out all tasks necessary to meet our customer requirements, following established procedures and instructions and applying practical experience. -Perform work in accordance with established quality standards, technical specifications, service requirements and Health and Safety regulations. -Plan and execute assigned tasks in accordance with technical specifications, Standard Operating Procedures (SOPs), Risk Assessments and Method Statements, while maintaining a safe, organised and clean working environment. -Work towards achieving refurbishing targets by identifying faults, implementing solutions where possible, or escalating issues as necessary.

Home Manager | Elderly Nursing, Dementia & Residential Care Home Location: Watford Salary: £75,000 – £80,000 per annum + 30% Bonus Are you an experienced Home Manager ready to lead an established, well-regarded care home? Do you combine clinical credibility with strong commercial awareness? Are you passionate about delivering exceptional, person-centred care while driving performance and team engagement? Then this could be the opportunity for you. We are working with a respected care provider seeking an experienced and dynamic Home Manager to lead a large, purpose-built elderly care home in Hertfordshire. The service provides high-quality nursing, dementia, and residential care and holds a strong reputation within the local community. This is an excellent opportunity for a proven leader to take full operational responsibility for an established service, maintaining standards of excellence while driving further growth, quality, and team development. Key Responsibilities • Provide full operational leadership of the home, ensuring outstanding standards of nursing, dementia, and residential care., • Lead, develop, and inspire a stable, high-performing multidisciplinary team., • Maintain full regulatory compliance and strong governance frameworks., • Drive occupancy, financial performance, and long-term sustainability., • Build and maintain strong relationships with residents, families, local authorities, and healthcare professionals., • Proven experience as a Home Manager within an elderly nursing and/or dementia care setting., • NVQ Level 5 in Leadership & Management (or equivalent)., • Nurse-qualified (RGN/RMN) preferred, though experienced non-clinical managers with strong operational oversight will be considered., • Demonstrable success in achieving positive regulatory outcomes and managing compliance., • Strong commercial acumen with experience managing budgets and improving occupancy., • Salary of £75,000 – £80,000 per annum (DOE)., • 30% performance-related bonus., • Life Insurance., • Private Health Insurance. If you’re an experienced Home Manager who enjoys taking ownership, building structure, and leading from the front - this is a genuine opportunity to make a difference in a large, established home. If that sounds like you, email your CV to or call 023 9231 3048 or call 07470 420416

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