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  • Payroll Administrator
    Payroll Administrator
    2 days ago
    £13 hourly
    Full-time
    Harrow

    Job Summary We are looking for a detail-oriented, organised and reliable Payroll Administrator to join our team. The successful candidate will be responsible for supporting the smooth and accurate processing of employee payroll, maintaining payroll records and ensuring employees are paid correctly and on time. The ideal candidate should have good numerical skills, strong attention to detail, basic knowledge of payroll procedures and the ability to handle confidential employee information professionally. Previous experience in payroll or accounts administration would be an advantage. Key Responsibilities: • Process monthly and weekly payroll accurately and on time., • Prepare and issue employee payslips., • Maintain and update employee payroll records., • Calculate salaries, overtime, bonuses, deductions and statutory payments., • Assist with PAYE, National Insurance and pension contributions., • Handle payroll-related queries from employees., • Maintain accurate records of holidays, sickness and staff absences., • Assist with HMRC submissions, including RTI reporting., • Support payroll reconciliations and general finance administration., • Ensure compliance with payroll legislation and company policies. Skills and Requirements: • Good knowledge of payroll and basic accounting procedures., • Strong numerical and data-entry skills., • Good communication and organisational abilities., • Excellent attention to detail and accuracy., • Ability to maintain confidentiality., • Good knowledge of Microsoft Excel and payroll software., • Previous payroll or administrative experience is desirable.

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  • Floor Staff
    Floor Staff
    27 days ago
    £11.5–£16 hourly
    Full-time
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

    Immediate start!
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  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £12–£15 hourly
    Part-time
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

    Immediate start!
    Easy apply
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