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Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

As Assistant General Manager, you will work alongside the General Manager to oversee daily operations and lead the Amber team. This role requires a hands-on management style, strong understanding of restaurant operations and cost control. You will be ensuring high service standards, team engagement, and operational efficiency. This position demands strong leadership, problem-solving skills, and most importantly passion for hospitality and to never compromise when it comes to quality. Key responsibilities Oversee daily restaurant operations alongside the General Manager, ensuring smooth service and high hospitality standards. Inspire, train, and support the team, fostering a positive and professional work environment. Maintain an exceptional guest experience, ensuring top-quality food, drinks, and service. Support financial performance by assisting with cost control, and revenue growth. Work closely with the kitchen and bar to maintain quality, consistency, and efficiency. Assist with recruitment, training, and staff development to build a strong and engaged workforce. Ensure full compliance with health & safety regulations, licensing laws, and company policies. Implement operational improvements and contribute creative ideas to enhance efficiency and guest satisfaction. Key requirements Minimum 2 years of experience as an Assistant General Manager, Restaurant Manager, or Supervisor role in a high-quality food and beverage restaurant. To be flexible in terms of hours and days to work. Passion for creating outstanding guest experiences and delivering exceptional service. Strong understanding of restaurant operations, cost control, and revenue management. Ability to train, mentor, and motivate a team while fostering a collaborative work environment. A proactive mindset with the ability to handle challenges and find effective solutions. We offer a competitive salary and a balanced life. Your hourly wage will be between £18 - £21 per hour, including Tronc. You will work on a mix of shifts and an average 40-45 hours per week including weekends.

In this role, you will enhance outcomes for adults with care and support needs and their carers. You will undertake effective strengths-based assessments, planning, and direct work with adults and carers, identifying needs in accordance with the Care Act 2014, statutory guidance, policy, and procedures. You will also be responsible for safeguarding duties to protect adults from abuse or neglect. Additionally, you will practice social work in a transparent, accountable, and safe manner, adhering to professional standards, ethics, and values.

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.

Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.

we are on the lookout for an enthusiastic & experienced waiter to join our established team. the ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. while experience in a similar role is preferred, there is always opportunity for those who represent true hospitality. we are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. manteca is as dynamic as it is fast paced, those who thrive on bustling environment will enamour the energy and buzz here. a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers. we offer: - ‘employee of the month’ awards with bonus prizes - ‘refer a friend’ bonus - 50% staff discount at smokestak / agora/ oma and manteca - cost price wine through our suppliers - international trips for top performers - in-house training dedicated to your personal development - trips to meet suppliers and producers - company donations to charities our staff feel are close to home - ‘well fed and well watered’ at work policy

I am looking for a PA/Administrator with experience in UK Local authority housing solutions and homelessness in a social care sector. Key Responsibilities ; Administrative Support: •Manage emails, draft letters, handle documentation. •Calendar & Task Management: Schedule meetings, set reminders, and keep Trello tasks updated. •Client & Referral Follow-Ups: Track housing benefit applications, chase responses, and liaise with councils. •Staff Coordination: Assist with team scheduling, send updates, and manage support worker visits. General Office Tasks: Organize files, update records, and handle incoming inquiries. Requirements ✅ Experience in admin or PA support (preferably in housing, social care, or property management). ✅ Strong organizational skills – Ability to track multiple tasks and ensure deadlines are met. ✅ Excellent communication – Professional email and phone etiquette. ✅ Familiarity with Trello, Google Drive, and Microsoft Office. ✅ Ability to work independently and proactively handle tasks with minimal supervision. Preferred but Not Essential Knowledge of Housing Benefit applications and local authority processes. • Experience working in supported accommodation or social care. UK-based candidates preferred due to familiarity with housing policies.

The General Manager is responsible for all aspects of the business, ensuring the profitability, quality and operation of the business in all its aspects. Reporting directly to the Owner / Director of the business this is a position which requires ‘owner-operator’ mentality where ownership of the business is essential, and accountability is part of the role. Looking for a strong partner to join my team of creative hedonists and food lovers! My name is Roxane and I have 10 years experience in opening, managing and selling restaurants. I have successfully launched ventures in Ukraine, Portugal, France and now it is time to settle in the UK (London precisely!). I am focused on quality, not quantity, and am looking forward to launching a new coffee & brunch space in London with a vision of expansion both locally (London) and Internationally (USA). The concept will include food, art and music, combining the best from each of these worlds. The idea will be turning around quality products, minimalistic approach, aesthetics and science of food (how food affects our body, mind and mood). I am looking for a strong General Manager to join me in this adventure, and to become partners with equity shares (the amount of shares will be discussed personally). Areas of responsibility (not conclusive): HR: - To take full responsibility for hiring, onboarding and the induction of new employees. - Ensure all staff are trained to standard of operation and continuously being developed. - Create a safe, comfortable and inspiring working environment for all employees. - Ensure all employee needs are met (meals, uniforms, tools for work and safety at work) - Keep an ‘open door’ policy and actively create an environment for employee feedback, resolving any issues quickly and effectively. - Dealing with any disciplinary issues, quickly, effectively and according to current employee law standards. - Actively seek to develop team and individuals, creating opportunities to grow. Financial: - Partake and contribute to setting budgets and ensuring they are being met. - Full responsibility and accountability for Profit & Loss accounts. - Implement and control financial control systems such as: purchasing, inventory, labor cost and wastage management. - Ensure all book-keeping is up to date, such as banking, invoices, purchases and cash-flow management. - Plan and execute Marketing strategies in liaison with Owner/ Director to promote brand and increase business. Operational: - Ensure all maintenance is kept up on equipment, repair and building is always in good keep. - Ensure Health & Safety standards are legally compliant and in place - Ensure Fire safety is implemented (including regular testing of equipment and fire drills) according to current laws. - Ensure HACCP is implemented and being followed by all, and training is kept relevant and up to date. - Implement SOP’s and service standards and ensure quality controls are always in place and adhered to. I invite you to join a team of dreamers and doers, a team of hedonists, music and art lovers to create something new, creative and meaningful! If you are lacking some qualifications from the job description, but you feel like my message finds a strong response in your gut - please, still apply! I am looking forward to meeting my future partners and to building a strong team of like-minded people! Competitive salary plus business shares and bonus. Department: F&B Management About you - HND or Degree in Hospitality Management or similar relevant. OR 3-5 years’ experience in a similar role. - Proven leadership experience, leading and getting the best out of the team. - Experience with pre-openings an advantage (however not essential) - Experience with managing Profit & Loss account to full accountability. - Experience with brand standards, managing a branded venue preferential. - Impeccable presentation and communication essential, as is Excellent English to business level (other languages welcome). - Previous experience with marketing activities, or promotion of venues advantageous. If you are: - a positive thinker and generally a positive person - have active life position (looking for a way to solve the problem even if it seems challenging) - ambitious to develop both personally and professionally - love people and serving them - have a desire to make this world a better place then we have something in common! On top of your CV and experience, please, do write a bit about your personality and motivation: why do you want to join this new venture and what excites you the most. Please, also add what you think are your strong and weak points both professionally and personally. Language required: English. The company Hosco Talent Search is a division of Hospitality Connection (Hosco). Hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry. With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.

IMMEDIATE START - 6 Vacancies available Multi-stop Courier Driver at DPD FREE Electric Van and Insurance Provided (EV-Charging costs are drivers responsibility) Work available 7 Days (Minimum 5 days) 5am/7am start - 6-12 hours shift a day Earnings from £1,500 per month £75 - £150+ per day £1 per delivery Average 80-130 deliveries a day Paid training Requirements: - DBS Certificate (Within 12 Months) - UK Driving License (minimum 1 year & max 6 points) - Experience or confident in driving a 3.5t Van (Not Necessary) - Smartphone Daily Duties: - Sequence your delivery route in an efficient manner, load your van neatly all whilst adhering to depot health and safety rules - Deliver your stops according to DPD policy and procedure - Finish route and return collections and undelivered parcels back to depot If you are interested in joining our team, submit an application and a member of our team will contact you shortly. START DATE - ASAP

Job Description: We are looking for an experienced Warehouse Manager to oversee our warehouse operations and ensure efficient processes. The ideal candidate will be responsible for managing inventory, supervising staff, and ensuring timely and accurate order fulfillment. Key Responsibilities: • Oversee the day-to-day warehouse operations, ensuring efficiency and productivity. • Manage inventory control, stock organization, and order processing. • Lead and supervise the warehouse team, providing guidance and training. • Ensure compliance with safety regulations and company policies. • Coordinate shipments, deliveries, and logistics with suppliers and customers. • Monitor warehouse performance and implement improvements where needed. • Maintain accurate records of stock levels, reports, and documentation. Requirements: • Previous experience as a Warehouse Manager or in a similar role. • Strong leadership and team management skills. • Excellent organizational and problem-solving abilities. • Experience with inventory management software and warehouse operations. • Ability to work in a fast-paced environment and meet deadlines. • Knowledge of health and safety regulations in warehouse operations. Benefits: • Competitive salary • Opportunities for growth and career development • Employee benefits (healthcare, bonuses, etc., if applicable) • Supportive and dynamic work environment If you are a motivated and experienced Warehouse Manager looking for an opportunity to make an impact, we’d love to hear from you! How to Apply: Please submit your resume and a brief cover letter outlining your experience and qualifications.

Job Description: The Office Administrator will coordinate office activities and ensure compliance with company policies. This includes supervising administrative staff, dividing responsibilities to ensure optimal performance. You will also manage agendas, travel arrangements, and appointments for upper management, ensuring their schedules are well-organized and efficient. Handling phone calls, correspondence, emails, and packages is a key part of this role, requiring excellent communication and organizational skills. You will support budgeting and bookkeeping procedures, contributing to the financial health of the company. Creating and updating records and databases with personnel, financial, and other data is essential for maintaining accurate and accessible information.

Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £13.15 ph in line with London Living Wage · Experience bartenders welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · Some late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 10:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £13.15 Varied contract lengths available up to 40 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.

Sous Chef – Italian Restaurant Kings Cross Located in the heart of Kings Cross is our all-day dining eatery Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine, while also demonstrating the creativity and distinctive style of Spagnoletti and our new Chef Patron, Adam Simmonds. As one of the nations culinary talents, Simmonds is bringing to Spagnoletti the unmatchable skills gained from working under Raymond Blanc at Le Manoir aux Quat’Saisons, as well as expertise and knowledge acquired at his first Michelin Star restaurant Ynshir Hall along with his second at Adam Simmonds at Danesfield House. We are looking for an experienced Sous Chef, a well organised & strong person, experienced with Italian cuisine and capable to deal with high volume, to work alongside Simmonds and the team. The Sous will need to be able to maintain the smooth running of the kitchen alongside the Head Chef following instructions from Chef Patron. We are looking for someone on a Senior Level experienced within the role in a similar environment for at least 2/3 years - it is essential to be experienced with fresh & seasonal produce, pasta making, and have a stable career path, to be considered. The ideal candidate will: · Ensure the consistent smooth running of the back of house department. · Develop a menu alongside the Head Chef and Chef Patron. · Ensure effective control of stock purchasing, receipt, storage, preparation, and service with regard to quality, quantity, and safety. · Maintaining a high level of food quality and production. · Ensure that the food operations are controlled in a manner that reaches the desired cost of sales and maximising potential and optimising resources. · Ensuring the security of all foods, chemicals, and equipment by maintaining procedures laid down by the Health and Safety Policy. · Organise orders. · Complete the staff rotas. · Ensure all Training & Development is completed together with health & safety regulations. If you are looking for a forward thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.

Main responsibilities include: As a Student Recruitment Consultant, you will be responsible for promoting and recruiting students to join our partner institutions. You will act as a liaison between prospective students and our admissions department. You will develop strategies to increase enrolment and maintain relationships with schools, colleges, and universities to enrol students. - You will be researching pay discrepancies, efficiency bonuses, and other types of compensation in regard to recruitment consultants. - You will propose personnel and higher industrial education relations policies, help implement them in student recruitment, and draft staff handbooks. - The role involves aiding in discussions between the recruitment management team and managers in order to recruit a new applicant. - Interview new applicants, and check references and required documents in order to finalize them. - The position involves providing guidance on matters such as new employee training and recruitment, negotiating protocols, agreements, and other personnel and industrial relations matters. - The job entails handling grievance and disciplinary procedures, as well as overseeing employee welfare and counseling services. - Collaborate with other departments within the institution to ensure that the recruitment process runs smoothly. - Keep up-to-date with the latest trends in recruitment and implement innovative strategies to attract new applicants. - Monitor and report on the effectiveness of recruitment strategies and make recommendations for improvement.

Housekeeper – 5* Boutique Hotel The Megaro Hotel Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is unique property, unique in its style, combining art, luxury and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarge family at The Megaro Hotel.

We are looking for a experienced manager who will be running day to day activities of store. His duties will include to check the stock and inventory to maximise the sales. Employment the company policies and procedures. Keep the store clean tidy and visibaly appealing. Run the finances of store.

Job Description Antics pizzeria da michele is looking for a Human Resources Administrator to join our team. The Human Resources Administrator will be responsible for providing administrative support to the Human Resources Department and will also assist in recruiting, hiring, and onboarding new employees. This position will also assist in the development of human resources policies and procedures. Essential Functions: Assist with recruiting, hiring, and onboarding of new employees Assist with development of human resources policies and procedures Answer phone calls and take messages Maintain employee records including but not limited to names, dates of employment, and time spent with the company Assist in the recruitment process including but not limited to job postings on job boards, resume submission, etc. Provide administrative support to the Human Resources Department including but not limited to: email scheduling, email response, HR calendar creation/invitations, etc. Create reports as requested by HR leadership or HR department manager Perform other duties as assigned by management Qualifications Bachelor’s degree in Human Resources or related field preferred Previous experience working in human resources preferred but not required Previous experience with Kronos or other HR software systems a plus Additional Information Benefits Package (Medical, Dental & Vision) Available upon Initial Employment Job Type: Full-time Pay: £2,500.00-£3,000.00 per month Additional pay: Bonus scheme Commission pay Performance bonus Tips Yearly bonus Benefits: Company events Company pension Gym membership Schedule: Monday to Friday Education: Diploma of Higher Education (preferred) Experience: HR: 1 year (preferred) Work Location: In person

**Job Overview:** We are looking for a reliable and self-motivated Delivery Driver to join our team. You will be responsible for the safe and timely delivery of goods to customers, ensuring excellent service and professionalism at all times. This position is ideal for someone who enjoys being on the road, has strong time management skills, and takes pride in delivering great customer experiences. If you’re a reliable and detail-oriented driver, we’d love to hear from you! **Key Responsibilities:** - Delivery – Deliver goods to designated locations safely and on time. - Handling Packages – Ensure secure handling and transportation of items. - Documentation – Verify orders, complete delivery notes, and obtain customer signatures. - Customer Service – Provide friendly and professional service to customers. - Vehicle Maintenance – Conduct basic vehicle checks and report any issues. - Compliance – Adhere to road safety laws and company policies. **Requirements**: - Valid UK driving licence (Category B for vans, Category C for larger vehicles). - Experience in delivery driving (preferred but not essential). - Good knowledge of local roads and routes. - Ability to lift and carry packages (manual handling). - Excellent communication and customer service skills. **Benefits**: - Salary is £13 per hour - 40 Hours per Week (Monday to Saturday, Rota-based) - Potential overtime opportunities Ready to join our team? Apply now! 🚀

We are seeking an experienced lawyer looking for a flexible, part-time role to support GBGB’s regulatory and disciplinary processes. This position is ideal for a legal professional who seeks reduced office time while continuing to apply their advocacy and administrative expertise or an individual looking for a start in sports practice. Reporting to the Director of Regulation. The role is based in Central London. The role will be largely remote but will require the individual to access the office regularly. It would suit an individual that could commute to central London. Key Responsibilities - Provide legal advice and support on regulatory, licensing and disciplinary matters within the sport. - Represent GBGB in hearings. - Liaise with Disciplinary Committee on listing of hearings. - Draft legal documents, reports, and case summaries. - Able to take witness statements and assess evidence. Charge drafting experience helpful. - Liaise with internal teams, external counsel, regulatory and other external bodies. - Ensure compliance with GBGB’s Rules of Racing and welfare regulations. - Assist in reviewing and improving regulatory policies and procedures. - To oversee the Documents, Data and Controls Procedure, updating as and when necessary. Key Requirements - Qualified solicitor or barrister with a valid practicing certificate. - Experience in regulatory, sports, or administrative law. - Strong advocacy skills with experience representing clients in hearings or tribunals. - Excellent drafting, analytical, and negotiation skills. - Ability to work independently with minimal supervision. - Strong administrative and organisational skills. - Role requires ability to use Word, Teams, Excel. Experience of Clue case management is helpful. - Interest or experience in greyhound racing, sport or the betting industry would be advantageous. ** Benefits** - Flexible working arrangements (remote/hybrid options available). - Opportunity to work within a respected regulatory body. - Competitive salary based on experience. Excellent pension. - Supportive work environment with a focus on work-life balance. - Health benefits scheme. Application Process To apply, please send your CV and a cover letter outlining your suitability for the role to Phillip Law by 28 February 2025.

We are recruiting a permanent wraparound care manager for a lovely mainstream primary school in Sydenham to manage the After school club the school holds. This will be a part-time role: - Monday-Friday 2:45-6pm The ideal candidate for this role will have a minimum of 5 years experience be confident, friendly, and well organised. They should energetic, enthusiastic and compassionate, with a natural ability to connect with children and lead a team. Strong communication skills are essential, along with the ability to balance assertiveness with a sense of fun and engagement. A keen awareness of safeguarding and health and safety is also critical to ensure a safe and supportive environment. The Role: - Lead and oversee all activities at the club, ensuring alignment with company policies and inspiring the team to provide a high-quality programme of activities that engage and motivate children - Foster a welcoming, communicative, and professional atmosphere among staff, childre parents, carers, teachers, and other stakeholders, building trust and ensuring a positive experience for everyone involved. - Encourage the development of children's social and emotional skills, guiding the team to create a supportive, inclusive environment where children feel valued and confident express themselves. Requirements: Available Mon-Fri 2:30-18:00pm Confident in leading and motivating a team MUST have a CHILD ONLY DBS or willing to get one Have 5 years of experience with children in some capacity whereby you can provide a reference Have a fun and approachable manner with children and young people

If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only

We are seeking a skilled and passionate Barista to join our team. As a Barista, you will be responsible for preparing and serving high-quality coffee and beverages to our customers. The ideal candidate should have a strong knowledge of different coffee types, brewing techniques, and a dedication to delivering excellent customer service. Additionally, attention to detail, good communication skills, and the ability to work in a fast-paced environment are essential for this role. If you are enthusiastic about coffee and enjoy creating memorable experiences for customers, we encourage you to apply. Responsibilities: - Prepare and serve a variety of coffee beverages, teas, and other beverages according to established recipes and quality standards. - Maintain cleanliness and organisation of the coffee preparation area and equipment. - Ensure freshness and quality of coffee beans and other ingredients. - Provide friendly and efficient customer service, addressing customer inquiries and concerns promptly. - Uphold food safety and sanitation standards. - Collaborate with team members to ensure smooth operations and efficient workflow. - Stay updated on current coffee trends, new products, and promotions. - Assist in inventory management and stock replenishment. - Adhere to company policies and procedures at all times.

-Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.

Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.

Instruction & Mentoring: - Deliver engaging and interactive coding lessons to students aged [6-18] using Logiscool's curriculum and teaching methodology. - Adapt teaching style to cater to different learning styles and abilities. - Provide individual support and mentorship to students, fostering their interest in coding and problem-solving. - Create a positive and encouraging learning environment. - Monitor student progress and provide constructive feedback. - Manage classroom dynamics and ensure student engagement. Curriculum Implementation & Development: - Effectively implement the Logiscool curriculum, ensuring consistent delivery and adherence to learning objectives. - Contribute to the improvement and development of curriculum materials, providing feedback on existing content and suggesting new ideas. - Prepare lesson plans and materials as needed. Communication & Collaboration: - Communicate regularly with parents regarding student progress and any relevant information. - Collaborate with other instructors and staff to ensure a smooth and efficient learning experience. - Participate in team meetings and training sessions. - Administrative Tasks: Maintain accurate records of student attendance and progress. - Manage classroom resources and equipment. - Adhere to Logiscool's policies and procedures.

This is a full-time on-site role for a Human Resources Specialist located in London. The Human Resources Specialist will be responsible for HR management, implementing HR policies, managing employee benefits, and personnel management tasks. Qualifications Human Resources (HR) and HR Management skills Experience in HR policies and personnel management Knowledge of employee benefits Relevant skills and qualifications that would be beneficial include excellent verbal and written communication, organizational skills, attention to detail, and a degree in Human Resources or related field.

Office Manager job description: Manage and coordinate administrative functions, including scheduling, correspondence, and office supplies management. Oversee office facilities, ensuring a safe, clean, and well-organised workspace. Assist in budget management, including monitoring office expenditures and identifying cost-saving opportunities. Coordinate meetings, events, and travel arrangements for staff. Implement and maintain office policies and procedures to enhance operational efficiency. Liaise with IT support to ensure all office equipment and systems function effectively.

Maintain optimal stock levels across all product categories, ensuring availability while minimizing waste and excess inventory. Develop and implement stock control, handling, and distribution policies to optimize space, labor, and financial resources. Work closely with the purchasing department, advising on the type, quality, and quantity of goods required, as well as delivery timelines. Identify opportunities to enhance supplier relationships and negotiate better terms. Implement rigorous quality checks to ensure stock integrity, freshness, and compliance with industry standards. Prepare detailed reports on stock expenditure, resource utilization, and inventory performance. Provide recommendations on materials standardization, future stock policies, and cost-saving strategies.

Summary of Position: Every day is different. You will be responsible for ensuring that all guest apartments are cleaned and presented to the highest standard at all times. You will be passionate about what you do and have a great eye for detail, ensuring every guest that stays is wowed. You'll be fundamental in creating a supero first and lasting impression of the hotel and central in creating the Native identity. Principle Duties and Responsibilities: Complete dally, regular, tasks while planning in larger works, To ensure the highest service and cleanliness level. .. To ensure hygiene, cleanliness and safety standards are achered to. Build positive and productive working relationship with colleagues across the business. To ensure all maintenance faults are reported to the Maintenance Department and that these are rectifled immediately, especially if life threatening or dangerous. ... To use equipment (be product and or machinery) correctly. To ensure that all the cleaning materials are being handled correctly. To take part in on-going deep clean schedules. To ensure understanding in COSSH regulations, Manual Handling, Company Regulations, Customer Service, Security and any other requirements by the Actively promote teamwork and two-way communication. Ensure apartment are Guest Ready in terms of quality, cleanliness and guest readiness according to Native Standards. To take part in company and department based training. Be familiar with Native policy's and procedures.

Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!

Job Description: Private Tutor for Primary School Children with SEND and SEMH Position: Private Tutor Location: Flexible (In-person or online) Hours: Part-time or full-time, based on availability Salary: Competitive, depending on experience and qualifications Role Overview We are seeking a compassionate, patient, and experienced private tutor to provide one-on-one teaching support for primary school children with Special Educational Needs and Disabilities (SEND) and Social, Emotional, and Mental Health (SEMH) challenges. The tutor will focus on delivering personalized learning plans, fostering academic progress, and building confidence in a supportive and nurturing environment. Key Responsibilities 1. Personalized Learning Support: • Design and deliver tailored lesson plans that address the individual learning needs and abilities of each child. • Support core primary subjects (e.g., literacy, numeracy, and science) while incorporating the child’s interests to enhance engagement. 2. Emotional and Social Development: • Build positive relationships to establish trust and a sense of safety. • Use strategies to support the child’s emotional regulation and social interaction skills. • Create a calm and structured learning environment that reduces anxiety and promotes focus. 3. Progress Monitoring and Reporting: • Assess and track the child’s progress, adjusting teaching methods and goals as needed. • Provide regular updates to parents/carers, including detailed progress reports and strategies for at-home support. 4. Collaboration with Professionals: • Work closely with parents, schools, and other professionals (e.g., therapists, SENCOs) to ensure a cohesive approach to the child’s education and development. 5. Incorporating SEND Strategies: • Implement appropriate teaching techniques such as scaffolding, multi-sensory learning, and the use of visual aids. • Use assistive technology or tools, as required, to support learning. Qualifications and Skills Essential: • Proven experience working with primary school children, particularly those with SEND and SEMH needs. • Understanding of individualized education plans (IEPs) and effective intervention strategies. • Excellent communication and interpersonal skills to engage children and liaise with parents and professionals. • Patience, empathy, and adaptability to cater to diverse learning styles and challenges. • Knowledge of safeguarding and child protection policies. Desirable: • Relevant teaching qualification (e.g., PGCE, QTS, or equivalent). • Additional training in SEND/SEMH (e.g., Autism Spectrum Disorder, ADHD, trauma-informed approaches). • Experience with assistive technology or therapeutic techniques (e.g., sensory integration, play therapy). Benefits • Opportunity to make a meaningful difference in a child’s life. • Flexible working hours and location. • Access to ongoing professional development and training opportunities. • Supportive and collaborative work environment. How to Apply If you are passionate about helping children with SEND and SEMH reach their full potential, we’d love to hear from you. Please send your CV and a cover letter detailing your experience and suitability for the role This role offers the opportunity to provide vital support and help shape a brighter future for children with unique learning needs.

Job Title: Accounts Administrative Controller (FTC, Maternity Cover - 13 Months) Reporting to: Finance Director Working Hours: 10am-6pm, Monday-Friday Salary: Up to £34,000 Location: Hybrid (after training period) Duration: 13 months - (starting end of March/beginning of April) About White Cube White Cube was established by Jay Jopling in 1993 as a project room for contemporary art. Over the years, it has grown into one of the most influential commercial galleries in the world, representing internationally renowned artists such as Georg Baselitz, Tracey Emin, Antony Gormley, Mona Hatoum, Anselm Kiefer, Liu Wei, Park Seo Bo, Doris Salcedo, and Jeff Wall. White Cube’s exhibition programme spans locations in London, Hong Kong, Paris, New York, Seoul, and online. Since its inception, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists, cementing its reputation as a leader in the art world. The Role: We are seeking a highly motivated and detail-oriented Accounts Payable Assistant to join our Finance team on a fixed-term basis for 13 months, covering maternity leave. This is a pivotal role responsible for overseeing and managing the day-to-day accounts payable functions, ensuring timely and accurate processing of invoices, expenses, and payments, while maintaining excellent relationships with suppliers. The successful candidate will bring expertise in supervising high-volume transactions, exhibit exceptional attention to detail, and demonstrate a proactive approach to problem-solving. They will play a key role in upholding the integrity of our financial systems and ensuring compliance with internal policies and external regulations. Additionally, the successful candidate will manage and provide guidance to both Accounts Payable Assistants, ensuring effective delegation and workflow management. Key Responsibilities: • Oversee and supervise the accounts payable processes, ensuring the accurate and timely processing of supplier invoices, employee expenses, and payments. • Supervise the use of financial systems, including Concur, Compleat, and Sage, to ensure efficient workflow and compliance with company policies. • Approve and process supplier invoices and employee expenses under set thresholds, ensuring correct coding and adherence to company guidelines. • Perform weekly bank reconciliations across multiple entities and currencies, ensuring that payments and receipts are accurately posted. • Manage VAT reconciliation for paid invoices and support international VAT reporting requirements. • Update currency exchange rates and maintain accurate financial records for audits and compliance purposes. • Monitor the finance inbox, ensuring all queries are addressed or delegated in a timely manner. • Collaborate with the wider Finance team to provide support and training on processes, and drive continuous improvements in accounts payable procedures. Desirable Skills and Experience: • Previous experience in supervising payable function is essential, with a proven ability to manage high-volume transactions efficiently. • Proficiency in financial systems such as Concur, Compleat, and Sage. • Strong attention to detail and a high level of accuracy in financial processes. • Excellent organisational skills, with the ability to prioritise workload and meet tight deadlines. • Strong communication and interpersonal skills, enabling effective collaboration with internal teams and external suppliers. • Advanced proficiency in Microsoft Office, particularly Excel. • Experience in handling international VAT and multi-currency accounts is highly advantageous. • A proactive, problem-solving mindset and the ability to work both independently and as part of a team. • A commitment to maintaining the highest standards of professionalism and discretion. Please note we are unable to provide sponsorships for visas for this role.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Housekeeper Job Responsibilities: Performs cleaning duties in all guest areas and back of house. Consistently offers professional, friendly, and engaging service. Ensures housekeeping departmental standards are followed. Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. Maintains inventory of necessary supplies. Reports necessary maintenance items. Follows departmental policies and procedures. Follows all safety and sanitation policies Assists other departments when needed to ensure optimum service to guests. Performs additional duties as needed.

Room Attendant - 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guests to Argyle Square and this beautifully unique, cosy, and personalized travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles, and many more lovely features. We are looking for a room attendant for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The room attendant is responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. The candidate will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as the back of the house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards following sops. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPIs are achieved. · Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years experience in a hotel. · Minimum of 1 year of working as a cleaner. · Reliable and dependable in performing duties. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

- To provide assistance and support to our Hotel General Manager with the day- to-day operation hoof the property in order to achieve the highest service standard and complete guest satisfaction. - analyses demand and decides on type, standard and cost of services to be offered - determines financial, sta#ing, material and other short- and long-term needs - ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required - To recruit, engage and retain our colleagues through effective performance - management, and to assist with the daily admin according to company policy and procedures. - To deputise for the General Manager as required

Creams Dalston are looking to expand their team! Creams Café is an Italian dessert parlour specializing in authentic Gelato, American Waffles, Crepes, Milkshakes, Gourmet coffees and more! We are seeking enthusiastic individuals to join us full time, part time Team Member with restaurant experience. Team Member Responsibilities and duties: Warm, friendly and entertaining while serving customers Able to think on their feet and use their initiative Able to cope under pressure Demonstrate multi-tasking with ease Able to work as part of team Provide outstanding customer service and be able to anticipate customer’s needs and expectations Maintain high hygiene standards as well as demonstrate food preparation skills Provide quality desserts and beverages to all customers according to recipe and presentation standards Follow health, safety and sanitation guidelines for all products Follow Creams Cafe policies and procedures, including cash handling.

Company Mindset: At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees' commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth. As a Juicer at Joe & The Juice, you will play a crucial role in delivering great guest satisfaction, maintaining product quality, and ensuring a clean and inviting environment. You are not just an employee but an essential part of our mission to build a healthier world. We strive to create an inclusive work environment where everyone feels valued and respected. We expect our Juicers to be engaged, open-minded, and to maintain a positive attitude in all that they do. While hard work and dedication are essential, we also encourage our team to have fun and enjoy each other's and our guests' company. We offer a work environment with great opportunities for development and progression, expecting consistent performance in return. Key Responsibilities: • Deliver exceptional guest experiences with enthusiasm and attentiveness. • Ensure product quality by following the product manual for consistency and excellence. • Maintain hygiene standards by adhering to company cleanliness policies and guidelines. Key Expectations: • Foster a positive work environment with a "Happy to be here" attitude. • Demonstrate dedication and a high work ethic to uphold Joe & The Juice’s standards. • Embrace a humble and honest approach to build trust and collaboration within the team. • Adhere to punctual attendance, dress code, and high personal hygiene standards. • Possess knowledge of and follow all company policies and procedures. Why Work with Us: • Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. • Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. • Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Ready to embark on this exciting journey? Apply today and become a part of Joe & The Juice! #JTJMGT

Early Childhood Lead Educator o To lead, support, supervise, and inspire the staff in their room to ensure best practices with children. o Liaise frequently with the wider management team within the setting to ensure the curriculum is being implemented to a high quality. o To ensure the learning environment is well-resourced and set up to reflect an enabling environment for children. o To support and work as part of a whole team to deliver and meet the requirements of the Early Years Foundation Stage for all children. o Plan, provide, and support age-appropriate play opportunities in accordance with the curriculum and individual needs of the children in your care. o To support staff’s practice to ensure the best outcomes for children. o To ensure the safeguarding and welfare of all children in your care is being met. o To be a key person to an allocated number of children. o To observe, assess and record children’s learning and development progress. o To ensure all record keeping for a given room is kept up to date, including children’s development records, daily records, risk assessments, and accident sheets (this will also be carried out by management). o To build and maintain positive relationships with children and their parents/carers. o To adhere to and follow the setting’s policies and procedures. o To ensure confidentiality is always adhered to. o To attend team meetings, settings meetings and training days. This also includes individual Continuous Professional Development training o To liaise and work in partnership with external agencies (both statutory and voluntary) to support children within the setting as appropriate. o Hygiene and cleanliness are maintained at all times to ensure standards of health and safety and minimise risk. o To undertake any other duties as deemed necessary by the setting managerial team.

📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!

We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £11-£13 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) - Remote interview process. - Sanitisation, disinfection or cleaning procedures in place - Job Types: Part-time, Permanent - Pay: £11.00 - £13.00 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)

Creams Dalston are looking to expand their team! Creams Café is an Italian dessert parlour specializing in authentic Gelato, American Waffles, Crepes, Milkshakes, Gourmet coffees and more! We are seeking enthusiastic individuals to join us full time, part time Team Member with restaurant experience. Team Member Responsibilities and duties: Warm, friendly and entertaining while serving customers Able to think on their feet and use their initiative Able to cope under pressure Demonstrate multi-tasking with ease Able to work as part of team Provide outstanding customer service and be able to anticipate customer’s needs and expectations Maintain high hygiene standards as well as demonstrate food preparation skills Provide quality desserts and beverages to all customers according to recipe and presentation standards Follow health, safety and sanitation guidelines for all products Follow Creams Cafe policies and procedures, including cash handling.

- From 14/ph (Basic £11.44 + TRONC) - Full-time 40 hrs - Start date: Monday 3rd February 2025 - Our values: People oriented: we are a business built upon people, we always aim to put our people first. Quality-driven: we are committed to consistently delivering the highest quality in everything that we do. Proud: we take pride in our work, our team, and the satisfaction of our customers. Honest: Integrity is the foundation of our business; we believe in transparency and honesty with our team, our customers, and our partners. Personable: we offer a welcoming, down-to-earth atmosphere where everyone feels comfortable. Overall responsibilities: ○ To ensure all kitchen surfaces (and floors) and kept clean, sanitised and organised at all times. ○ To collect, wash and dry all cooking utensils, tools, pots, pans, tableware, glassware, etc. ○ To maintain a tidy kitchen/working section during your shift and being thoughtful of those working in the following shift. ○ Ensuring the rubbish bins are emptied and taken out in a timely manner to avoid clutter. Health, Safety and Hygiene ○ Support completing company checklists diligently and in a timely manner. ○ To ensure that all health & safety policies, hygiene processes and company systems are followed – you are responsible to flag anything that could affect yours or another team member’s (or customer’s) wellbeing to your manager immediately. ○ To ensure that all food/ingredients stock is managed following a FIFO (first in first out) system.

A childcare assistant helps children feel safe and cared for, and supports their development and learning. They also ensure that children's needs are met, and that health and safety regulations are followed. Help children learn language and numeracy skills, and support their physical and mental wellbeing Plan and implement activities that are age-appropriate, such as arts and crafts, music, and cooking. Assist with daily routines, such as feeding, changing, and toilet breaks. Observe children's behaviour and development, and report any concerns to parents or senior staff. Ensure that all policies and procedures are followed, and that children's records are kept up to date Skills Good communication skills, both written and verbal Ability to work well in a team Ability to understand and carry out instructions Knowledge of child development and behavior patterns Knowledge of health and safety regulations

- Oversee the planning, implementation, and evaluation of educational consultancy services. - Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues. - Build and maintain relationships with universities, training institutions, and other partners. - Handle scheduling, logistics, and event coordination for workshops, seminars, and training sessions - Ensure all programs meet regulatory requirements and industry standards. - Regularly review and update policies, procedures, and documentation to align with best practices. - Collect and analyze data on program performance and client feedback.

IMMEDIATE START WEST NORWOOD AREA ONLY APPLY IF THESE LOCATIONS ARE SUITABLE !!!!!!!!!!! Job description Immediate start The main duties and responsibilities of the post holder are indicated below, other duties of an appropriate nature and level will also be required 1. Assist in the provision of a variety of appropriate learning opportunities for children and young people some of whom may require special attention and/or will have come from various racial, cultural and religious backgrounds. 2. Lead groups of children in specific sport, game craft and learning activities. Manage behaviours and adapt the activity to meet the needs of groups or individuals. Prepares for activities. 3. Evaluate events and activities and contribute to the development of the service including making recommendations for change and development of the activities. 4. Supervise children to ensure safe use of equipment and facility without endangering themselves or other users. 5. Check that play and learning conditions conform to the appropriate health and safety standards and are suitable for the group and activity planned. Contribute to the corporate responsibility for continuously checking that the premises, gates, etc are secure, reporting defects promptly to the leader in charge. 6. In conjunction with the leader in charge, liaise with other workers to share activities and skills to ensure a range of complementary activities are available. Support and advise less experienced workers in activities. 7. Ensure that the Young People Matter equal opportunities and standards are integrated into all aspects of the service. 8. Undertake first line child protection measures, reporting areas of concern to the senior Manager. 9. Publicise the service and special events through assisting in the production of leaflets, posters, and information bulletins. 10. Assist in maintaining contacts with teachers, parents and users of play service to increase the uptake of existing services, to design or tailor additional services to resolve problems. 11. Contribute to keeping local records appropriate to the service. 12. At the direction of the senior Manager / senior Project, support the operation of holiday clubs, including enrolment and operation. 13. Child protection · To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Young People Matter Policy.

Opportunity become a Team Leader / Supervisor! Come and join our Burrito Kitchen team. Shifts start 7am most days Come join our Burrito Kitchen store inside Tesco supermarkets, we are looking for people who can work as part of a team helping make bake all our pastries, prepare our salad bar, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards We pay monthly into your bank account