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Job Overview • To manage Switchboard/Helpdesk staffing and issues. Line management of department staff. Update site telephony systems including Netcall and operator's directory. Telephone extension and telephone switch, moves and changes. Site bleep control and issue. Main Duties • Switchboard/Helpdesk staff line management., • Ensure all new starters have received suitable training. Training and records are up to date for all staff members and identify and arrange refresher training for existing staff in line with company and site policies., • Carry out staff appraisals in line with company policies., • Ensure day to day staffing needs are met within the department and necessary cover is provided when authorising and monitoring of annual leave requests., • Collation of the departments' monthly SPAM data and prepare report for client., • Produce reports to senior managers monthly on department performance, issues etc., • Manage bleep issues, changes and report faults on behalf of the client's Medical Engineering department., • Lead point of contact for Mitie site wide communication systems for all FM resources, radios, bleeps and mobiles., • Action and repair faults on telephone switch and issues with extensions. Action requests for moves and changes to the telephone extensions connected to the switch frame., • Quote, action and ensure recharge of telephony related minor works requests from the client., • Keep site telephone directory up to date from information supplied by the client., • Update automated telephone system directory., • All department forms are updated following site QMS protocols. All department procedures are reviewed and updated as necessary., • Assist line manager in actioning requests for changes to the Sateon door control system., • Action request for CCTV evidence as per site policy., • Log staff sickness, carry out back to work interviews in line with company policies., • Workplace Plus time and attendance system daily updates., • Remain up to date with all company policies. What we are looking for • Call centre and or customer service background. Excellent communication skills both verbally and written.

Time Management skills and ability to prioritise work and use initiative. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary th

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Broad understanding of the construction industry and Electricity North West’s role. You will ensure designs are safe and cost-effective in accordance with Electricity North West Licence Conditions, Common Connections Charging Methodology and Electricity North West Policy and Standards of complianc

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Imm

Monitor and analyze emerging policy and political developments and provide strategic guidance to internal teams. Significant experience (10+ years) in policy, government affairs, public affairs, or patient advocacy, ideally within healthcare, biotech, or pharmaceutical sectors. Proven ability to eng

The AI Policy & Ethics Consultant will ensure responsible and ethical deployment of AI. Conduct AI ethics and policy reviews. Expertise in AI ethics, policy, and compliance.

Reward & Policy Specialist Peterborough - Hybrid£35,000 - £40,000 An exciting opportunity has arisen for an experienced Reward & Policy Specialist to join a forward-thinking HR team.

The Clinical Policy Advisor package includes:.

Clinical Policy AdvisorColchester6 month contract - 3 days per week£20,400 per annum (Pro Rata)The Clinical Policy Advisor package includes: - £20,400 per annum (Pro Rata)- Training & Qualification Opportunities- Paid NMC registration - Workplace Pension- Recommend a friend paid scheme The Company

We're working exclusively with the The National Caravan Council (NCC) to recruit a strategic and proactive Head of Policy and Public Affairs, responsible for leading its engagement with government and industry stakeholders.

We're working exclusively with the The National Caravan Council (NCC) to recruit a strategic and proactive Head of Policy and Public Affairs, responsible for leading its engagement with government and industry stakeholders.

Safeguarding Training and Policy Adviser (Maternity Cover).

Safeguarding Training and Policy Adviser (Maternity Cover)Are you looking for an exciting opportunity to work for an organisation that makes a differenceA rare opportunity has arisen to join a dedicated and vibrant safeguarding team working with the Diocese.

Senior Planning Policy Officer. Carrington West is pleased to be supporting a Local Authority in the Midlands with the appointment of an experienced Senior Planning Policy Officer on an interim basis. Analysing evidence and drawing out trends, patterns and characteristics for both the unitary area a

About the roleAs part of our influencing team, you will play a critical role in shaping and influence policy thinking, managing time-sensitive projects across our policy priority areas, and building relationships with stakeholders and decision-makers across Wales. Experience of drafting policy paper

As the public face of the policy function, the Head of Policy and Research will direct stakeholder engagement and public affairs efforts, including setting the agenda for policy-focused events and fostering relationships with policymakers, academics, and sector partners. Power to Change is seeking a

Strategy and Policy Team Lead Cyber SecurityWere looking for a Strategy and Policy Team Lead to help shape cyber governance, policy, and awareness in a growing security function.

Their role will include (1) assessing and designing economic policies, institutions, frameworks, regulations and reforms aimed at advancing national climate plans and promoting investment into related infrastructure, both public and private, (2) engaging in and maintaining related in-country policy

Based in KSA or Dubai, you’ll manage regional policy goals across Gulf countries and address fast-moving policy issues at international and local levels. Recruit and oversee a dynamic team of policy professionals, guiding them through intricate policy issues. We are seeking a highly experienced an

Lead on policy and technical matters and be a main point of contact for the Cabinet Office policy team and escalations for operational teams. Lead on policy & technical casework and meetings, taking ownership of delivery and actions, delegating within the Policy & Technical Team and working effectiv

Transport Administrator – Danbury, Essex Hours 8 am – 5 pm.Do you have an eye for detail and a knack for keeping things organized?.Family run International Freight Forwarder with a 14-year history are going through a period of growth and need experienced Transport Administrator who has fantastic

The Office of the Police and Crime Commissioner (OPCC) for Avon and Somerset is looking to recruit a Policy and Commissioning Officer to work with us on the wide ranging activity undertaken by the Policy, Partnerships and Commissioning Directorate of the OPCC. Provide coordination support for the Po

You will play a vital role in governance analysis, designing our policy lever, and engaging in stakeholders in deployment, such as through small-scale demonstrations or dialogue and workshops to improve knowledge and understanding and advance policy ideas. Small-scale policy demonstration. As the He

The Policy Advisor will report to the Coordinator of SISO and will be part of the Economic Law and Policy Program at IISD. Deliver research and other project outputs to the required standard, including research reports, policy briefs, and technical reports. Policy Advisor (Mandarin language required

HR experience, including at least 3 years as an HR Policy Manager, with a strong foundation in policy development and implementation. Commitment to embedding Primark’s Values, Behaviours, and Diversity & Inclusion agenda into all policy work. Proven ability to manage Employee Relations compliance

Experienced Planning Policy Team Leader required.

Job Type: Full-Time, Permanent (Part time may be considered).Opportunities for career progression.Interesting and unique work projects.A fantastic team environment with a great social atmosphere.Work on a range of residential development projects.Provide advice and services to developers and landown

The Policy and Research Officer will work with the Party’s Political Committee, Leader, MP’s office and the wider policy community to develop a forward-looking research programme. The post will include providing policy support for the Green Party Leader and the MP’s office, as well as developi

Southwark Council - Planning Policy Team Leader. Experienced Planning Policy Team Leader required. Collaborate with colleagues across departments and stakeholders to progress planning policy projects.

A successful Policy Planner should have:. Demonstrated experience in policy development within the public sector. Strong analytical and research skills to support policy recommendations.

Politics and International Relations has a diverse and vibrant research culture, and the successful candidate will complement the current staff profile by bringing expertise in (international) public policy or global governance by means of either broad specialisms in governance and policy-making, or

Get notified about new Policy Officer jobs in Nottinghamshire, England, United Kingdom.

Advise on regulatory strategy, core elements of regulated price controls, regulatory policy developments, and evolving institutional arrangements within the sector. Manager Power and Utilities – Energy Regulation & Policy role within the Infrastructure Advisory Group. The Power & Utilities team pr

The Senior Policy & Public Affairs Manager will lead and develop a growing policy team, while also playing a central role in shaping and delivering Enginuity's policy and advocacy strategy. Leading a high-performing policy team to produce high-quality, timely policy insights and responses. Reporting

You will also have the opportunity to deepen your understanding of policy planning by supporting local authorities with their local plan, green belt and climate change assessments. Experience in policy planning for a consultancy or local authority. Strong policy planning skillset and expertise.

You will be a motivated, enthusiastic and competent individual with a strong track record of developing water policy and regulatory advice, building client relationships, and winning and successfully delivering policy and governance advice. Experience of engaging at government policy level, working

Awareness of London’s political, policy, and governance landscape, with experience navigating and influencing within a political environment. Policy expertise in areas such as government fiscal events, housing, environment, transport, or devolution is a plus but not essential. Principal Policy & P

Broad experience of policy validation, with knowledge of fraud risks and (ideally) fraud systems. A Family Friendly policy that helps you balance your work and family responsibilities. Underwriting Policy Validation Senior Technician.

They are seeking a motivated Planning Policy Officer to join their planning policy team. This is a varied role that combines research, policy writing, and stakeholder engagement, with the chance to influence the future of Bedford's communities and environment. Proven experience in planning policy wi

Leverage your public policy expertise and language mastery to train cutting-edge AI models in the public policy domain. Provide cultural and policy insights unique to the public in Brazil. Degree in policy, political science, sociology, or a similar field.

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Strong understanding of the policy cycle, regulatory tools, open policymaking, and pensions legislation. Proven experience delivering complex policy change in government or regulatory environments. Confident leading multidisciplinary teams, influencing stakeholders, and shaping persuasive policy nar

As Policy Analyst, you will convene and coordinate activity across leading sector partners, producing and commissioning robust analysis that addresses key challenges such as early intervention, waiting lists and the economic impact of poor mental health. You will turn evidence into clear, compelling

As an experienced planning policy professional, you will manage one of the two sub-teams within Planning Policy and take on complex and key work areas in preparing the Buckinghamshire Local Plan as well as a range of other planning policy work. If you have substantial experience working within plann

We have an exciting opportunity for a Policy and Research Officer to join our Sanctuary Supported Living team. Reporting to the Head of Quality and Compliance you will be responsible for the provision of policy and research support across the breadth of Sanctuary Supported Living. Developing and pub

You’ll be joining teams that work across the BBC, from editorial policy and governance to corporate rights and sustainability.

Lead and be the main point of contact for policy & technical issues, changes to legislation or announcements, including the Cabinet Office policy team, HMT, HMRC, the Pensions Regulator, and other public service pension schemes. Assist Cabinet Office with policy drafting and policy input into stakeh