Chez Antoinette

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Coffee Shop Supervisor to join our team at Suzette, our garden coffee shop in Victoria. Suzette is a welcoming coffee shop offering quality coffee, fresh food and a friendly, relaxed customer experience in the heart of Victoria. We are looking for the right person to join the team and help ensure the smooth day-to-day running of the coffee shop. You will be hands-on, supportive and able to lead by example while maintaining excellent standards of customer service. A good understanding of hospitality, great coffee and friendly customer service is essential. At Suzette, we aim to offer high-quality products and a warm, efficient service in a busy environment. As a Coffee Shop Supervisor, you will help ensure the coffee shop runs smoothly and that our guests consistently receive a high-quality experience. You will support the team during service, oversee daily operations and deal with customer queries or complaints professionally and effectively. Key Responsibilities: • Be passionate about great coffee, quality food, service and hospitality, • Ensure the efficient and smooth day-to-day running of the coffee shop, • Provide exceptional customer service and lead the team to do the same, • Support and motivate the team during busy service periods, • Prepare and serve high-quality coffee and drinks when required, • Ensure food and drinks are served to a consistently high standard, • Respond to customer queries and complaints quickly and professionally, • Open and close the coffee shop when required, • Maintain high standards of cleanliness, organisation and presentation, • Ensure excellent standards of personal hygiene, appearance and professionalism, • Monitor stock levels and assist with ordering and stock control, • Help reduce waste, control costs and improve overall efficiency, • Ensure food safety, health and safety procedures are followed at all times, • Help train and support new team members, • Maintain a clean, welcoming and well-organised coffee shop environment, • Work closely with management to continuously improve the customer experience Qualifications: • Previous experience in a supervisory role, preferably within a coffee shop, café or restaurant, • Barista experience and good coffee knowledge, • Strong customer service skills, • Good knowledge of food safety and hygiene standards, • Ability to work efficiently in a fast-paced environment, • Ability to multitask and prioritise effectively, • Strong communication and interpersonal skills, • Positive, proactive and hands-on attitude, • Reliable, organised and confident leading a small team Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

About Us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. ✨🍸 We’ve just reopened after a beautiful refurbishment of our bar area! 🥂 Summary of the role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Bartender to join our team. The right bartender uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. • Provides a pleasant drinking experience to customers., • Serves drinks while maintaining a clean and sanitary bar area., • Attention to the detail and presentation of each order., • To ensure all working areas of the bar, storage room and wine fridges are always maintained in a clean and hygienic condition, refilled, and organized according to the standards., • To control wastage by maintaining correct stock levels and rotation and preventing the over stocking of drinks. This is achieved by keeping good organizational standards and great communication with the Manager in Charge of ordering., • To maintain high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals., • To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Qualifications: • Previous experience as a bartender, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills Benefits Cycle to work scheme Meals Company pension scheme Team events

About us Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. We have a fantastic and exciting position for a dynamic, driven and enthusiastic Runner to join our restaurant. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality yet simple product in a busy environment. Role and Responsibilities: The right Commis runner uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Commis runner responsibilities include and are not limited to the support of the Management and Waiters team, by delivering the food and beverages to the tables, helping in the cleaning of the sections as you go through each different sections. Keeping the minimum standards of hygiene and cleanliness required by the Restaurant’s Standards. • Pick up and deliver with care the food from the pass, communicating with the kitchen to ensure that the plates are going to the right table., • Knowledge of the different menu and specifications of food and beverages, thus ensuring that every plate and drink taken to our guests meets the standards of presentation., • Deliver the beverages to our guests from the barista or bar area., • Keep clean and tidy areas of work, always staying on top of the duties., • React efficiently to guest requests and seek the waiters in an appropriate timing and manner., • Communicate efficiently with the pass master and understand the good running of the pass., • Keep the cutlery stations filled and tidy, with clean polished cutlery., • Keep the waiting station filled up and communicate the needs to the section holder., • Be knowledgeable about the Food and Beverage and understand how the plates and drinks are meant to be presented, with a proper enunciation., • Serve food and drink orders at the table., • Check dishes and kitchenware for cleanliness and presentation and report any issues., • Arrange table settings and maintain a tidy section., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Role Overview We are looking for a confident, organised, and hospitality-experienced Host to join the team at Chez Antoinette Victoria. This role is essential in ensuring smooth daily operations, excellent guest experience, and efficient reservation and seating management. The successful candidate will be the primary point of contact for reservations, guest enquiries, and front-of-house coordination, working closely with the team to maintain high service standards. Key Responsibilities Reservations & Systems • Manage SevenRooms and OpenTable on a daily basis, including:, • Settings, experiences, and offers, • Booking updates and availability control, • Organise table seating and manage the floor plan, • Assign tables and plan shifts in advance, • Handle group bookings up to 30 guests Guest Experience • Welcome and greet guests professionally, • Answer phone enquiries in a clear and friendly manner, • Manage email enquiries efficiently and promptly, • Be responsible for guest reviews and follow-up where needed What we are looking for The ideal candidate will have: • Background in hospitality, • Experience with reservation systems (SevenRooms/OpenTable, TheFork), • Strong organisational skills, • Excellent communication skills, • Confident and mature demeanour, • Ability to multitask in a fast-paced environment, • Professional and welcoming attitude If you are passionate about hospitality and enjoy being the key link between guests and the restaurant team, we would love to hear from you.

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It's an open-kitchen concept and this family-run business. Part of Maison Gigi's operations include in-office catering and the transport of food from the production site to the offices. Responsibilities: • Mixed role (FOH/BOH), • Assisting with basic food preparation, • Cleaning and sanitising all equipment, tableware and utensils, • Setting up buffet & food areas in a safe and orderly manner, • Maintain a clean and safe work environment., • Perform inventory checks., • Follow Food Safety and Health & Safety protocols., • Being fully knowledgeable about allergens and their handling., • Transporting food from the kitchen to the office in a safe and responsible manner. As part of the team, you will undertake various activities and represent Maison Gigi in the offices being catered, a well-spoken English as well as knowledge of the products and allergens is essential. The required skills for this position are: • Good standard of personal hygiene, • Ability to work under pressure, • Ability to respect deadlines, • Team player, • Good customer skills, • Commitment to attendance at work, • Commitment to working in a Food Safe, Allergen Safe, Health &, • Safety focused environment The regular working hours for this position are Monday to Friday 6am to 3:30pm or equivalent, changes to the schedule can be made depending on events & holiday calendar.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

About Us Maison Gigi is a premium corporate catering service and French pâtisserie based in London. We deliver elegant, high-quality food experiences , combining refined savoury catering with artisan French pastries. Our reputation is built on exceptional service, fresh seasonal ingredients, and a warm, collaborative kitchen culture inspired by French culinary traditions. Job Purpose As a Kitchen Porter, you will play a vital role in supporting the kitchen team by maintaining cleanliness, ensuring smooth daily operations, and upholding the high standards that Maison Gigi is known for. Key Responsibilities • Maintain cleanliness and hygiene of the kitchen, equipment, and storage areas, • Wash dishes, utensils, pots, and pans promptly and efficiently, • Dispose of waste correctly and in a timely manner, • Assist with basic food preparation when required, • Support chefs with unloading deliveries and proper storage of ingredients, • Follow all health & safety and food hygiene procedures, • Keep floors clean and hazard-free at all times, • Refill kitchen consumables (e.g. paper towels, soap) as needed Requirements • Previous experience in a kitchen environment preferred, • A strong work ethic and willingness to learn, • Ability to work quickly and efficiently in a fast-paced setting, • Good communication skills and team spirit, • Flexible with working hours and able to adapt to busy periods What We Offer • A supportive and respectful team environment, • Staff meals during shifts

Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Chef de Partie to join our Team at Gigi. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. What we are looking for: · To be passionate about great food, quality ingredients and hospitality · Promote good working relationships throughout the team · Ensure the efficient and smooth running of the kitchen · Produce and present food in conjunction with the kitchen team, keeping abreast of current trends · Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times · Take responsibility for the management and supervision of the health and safety. In return: · You can look forward to working with a dedicated team · You will receive a competitive salary and 28 days holiday · Amazing staff meal · You will be working in a central location

About Us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. ✨🍸 We’ve just reopened after a beautiful refurbishment of our bar area! 🥂 Summary of the role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Bartender to join our team. The right bartender uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. • Provides a pleasant drinking experience to customers., • Serves drinks while maintaining a clean and sanitary bar area., • Attention to the detail and presentation of each order., • To ensure all working areas of the bar, storage room and wine fridges are always maintained in a clean and hygienic condition, refilled, and organized according to the standards., • To control wastage by maintaining correct stock levels and rotation and preventing the over stocking of drinks. This is achieved by keeping good organizational standards and great communication with the Manager in Charge of ordering., • To maintain high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals., • To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Qualifications: • Previous experience as a bartender, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills Benefits Cycle to work scheme Meals Company pension scheme Team events