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WHO WE ARE? Sign of the Times is London’s leading pre-owned luxury marketplace with over 45 years of experience buying and selling pre-owned designer goods. We are on an exciting growth journey to share our vision of making the resale experience better than retail. Trading both in store and online to our global client base it’s a busy and fun working environment. Our London in-store team prides themselves on delivering the highest level of customer service. They are industry experts with exceptional styling skills. WHO ARE WE LOOKING FOR? This is an entry level role with only 1 year of previous work experience required. We are looking for a reliable, hard-working and confident fashion lover with a good attitude and a big smile. The role would be ideal for someone with customer service experience, with a ‘can do’ attitude and a big smile to welcome clients to our pre-loved luxury store. Someone who is both excellent at selling and can offer exceptional customer service. As this is a retail role you will be expected to work a total of 5 days a week with one weekend day included. THE ROLE: - Meeting, greeting and personally styling discerning, fashion forward customers - Selling and driving sales in store and via Whatsapp - Building up a strong relationship with loyal and much loved clientele - Upselling and cross-selling to the customer to help them find what they’re looking for - Shop floor standards, tidying and organising the store: steaming cleaning and running - Encouraging customers to also shop from our website and signing up to our mailer. - Achieving the weekly target Reporting to: Store Manager Requirements: At least 1 year experience in luxury or fast paced fashion retail environment Bubbly, warm and confident holding and making conversations Great people skills and a focus of going over & above for clients Excellent communication, organisation, reliability and attention to detail Proven sales track record Perfect written and spoken English A can-do attitude, warm disposition, and a big smile A desire to remain and grow with the company A passion for luxury fashion A basic understanding of current trends and luxury brands Excellent multitasking skills and able to work accurately at a fast-pace A basic understanding of Microsoft programmes such as Word & Excel Salary Salary starting from £22k + comission Benefits : Company pension Employee discounts Commissions based on performance Work location & hours: 5 Elystan Street, SW3, London 10-6pm, 5 days / week, including 1 weekend day

We’re looking for a seamstress that can also look after our shop in London Bridge 1-2 days a week. The job would be perfect for a fashion graduate, student or someone that sews as a hobby and wants to learn more about the day to day of running a slow fashion brand. There will be opportunities to help with new collections, do a bit of sewing, fabric sourcing, as well as helping with social media (if it’s something you’re interested in). Our shop is very unique. It has a mix of clothes, jewellery and accessories handmade in Peru using traditional techniques. If you have a passion for clothes and jewellery and like talking to customers to help them find a unique piece, we’d love to meet you. There will also be opportunities to work on your own projects when the shop is quiet, a sewing machine will be provided. An interest in ethical fashion and craftsmanship is a plus. Previous experience required. Salary: £12 ph.

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