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• £33,000 - £38,000 per annum + bonus, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week If you’re an experienced mechanic with a passion for delivering excellent customer experience and keeping vehicles safe on the road, we want to hear from you. As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence, • Full drivers licence with less than 9 points Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

• £30,751 per annum + bonus, • Average uncapped bonus of £3,600 year (with potential to earn more), • 5 days a week Qualified Mechanic or Technician?? Join Halfords as a Vehicle Service Technician where you will carry out interim, full and major services as well as any follow up repair and replacement work. Such work includes tyres, brakes, transmission, steering and suspension, amongst others. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Must have a Level 2 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

• £31,648 - £35,345 per annum + bonus, • Average uncapped bonus of £4,800 per year (with potential to earn more), • 5 days a week As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. You’ll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Head of Retail Development Zachary Daniels are proud to be supporting a leading organic and sustainable food business in launching their first owned retail stores with the ambition to grow into a national cluster. The Opportunity We are seeking a highly entrepreneurial Head of Retail Development who has a passion for fresh food to lead the full end-to-end launch of new stores. The successful candida... ZIPC1_UKTJ

Maintenance Supervisor £50k Permanent + Travel Card (Central London areas) Are you a General Multiskilled Maintenance Lead or Supervisor looking to make a step up into a multi estate management position? If so, we are looking for a seasoned Lead to join a well-established retail company with multiple high-street stores centred in the heart of London. This is a mobile role responsible for the day-t... ZIPC1_UKTJ

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact.... ZIPC1_UKTJ

Join Our Grooming Team: Professional Dog Stylist Wanted! About Us: At Pets at Home, were passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care and exceptional care for pets and the people who love them. We believe in creating welcoming, supportive environments where team m... ZIPC1_UKTJ

Goods Inwards & Parts Person • Location: Dartford, Kent, • Job Type: Full-time, Permanent Day-to-day of the role: • Manage the goods inward area and oversee all parts and showroom related deliveries., • Assist with retail sales in the showroom, ensuring a high level of customer service at all times., • Handle queries relating to the products and services supplied by the company, both face-to-face and over the telephone., • Support internal workshop technicians with parts identification., • Manage stock transfers into the stores and showroom, unpacking branch 'bins', and processing supplier parcels., • Load and unload internal lorry and manage customer delivery and collection shelves., • Conduct stock checking as required and manage showroom stock., • Interest in general machinery (beneficial but not essential)., • Ability to work under pressure during busy periods and enjoy a busy atmosphere., • Good communication skills across various platforms including face-to-face, email, and telephone., • Experience in a retail environment and showroom experience (desirable)., • General computer skills and familiarity with email and internet use., • Good numeracy and literacy skills., • Smart and presentable appearance with attention to detail., • Team player capable of working independently or with other team members., • Full driving licence., • Competitive salary plus 32 days holiday (including bank holidays)., • Workplace pension and life assurance (2x salary)., • Country store staff discount., • Company sick pay scheme.

North London An exciting opportunity to join a growing retail business as a Maintenance Operative has arisen. the clients stores are the operational heart of the company. The role of the Maintenance Operative is to provide a high quality and effective maintenance and repair service to our stores. Principle Objectives: The Principle Objective of the role is to carry out a multi - tasking role safely and to a large extent unsupervised, and the ability to recognise any task which you consider outside your skill base. You will be responsible for maintaining a high quality of work and act in a professional and courteous manner at all times. Main Duties Plumbing: The role involves significant plumbing jobs and therefore would require you to have strong and proven working experience in this area: • Attend to minor leaks on hot and cold services on pipework, • Replacement of taps/washers, • Clearance of internal waste pipe blockages Carpentry: • Ease and adjust all forms of timber or steel framed doors, • Fit and adjust door closure mechanisms, • Re hang doors, • Fit new lock mechanisms, • Fit shelving and repair and adjust cabinet or locker doors, • Office/Storage decorations and touch up work to damaged areas, • Repainting of trolleys, bollards, • Repairs to storage units, • Fitting replacement locks and door number plates and small external signs, • Accident damage works, removal of dents, limited panel replacement, refitting bump strips and unit corner protection plates, • Re fixing security mesh, • De burring of unit doors and removal of sharp edges To change lamps & starters to storage and office areas Other tasks: Any other tasks assigned by the Line Manager and Head of Department. An ideal candidate must have: • Full clean driving licence., • Minimum 3 years experience working in a similar maintenance role. Qualifications in similar field is desirable., • Excellent and safe driving skills adhering to the Highway Code and driving laws of England and Wales., • Understanding of basic safety rules in connection with the safe use of tools and safety equipment (PPE), • Fluent knowledge in the safe use of ladders, • Fluent knowledge in the safe use of solvent, paint cleaners and two pack epoxy paints, • An understanding of manual handling and lifting techniques, • Excellent map reading skills and ability to plan routes, • Good level of communication skills., • Hard working and proactive with the ability to follow instructions and work to deadlines., • Ability to prioritise work appropriately and multi-task., • Attention to detail and good organisational and time management skills., • Ability to use initiative and self motivated to work effectively as an individual and as part of a team., • An excellent career in a fast-growing business, • Training & Mentoring program for great career progression, • Company Sick Pay, • Access to exclusive perks via Perkbox membership, • Long Service recognition £35k Basic + Package + Benefits + Van By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours

• £40,000 - £60,000 OTE (comprising of salary, bonus, overtime & callout rates), • Uncapped bonus scheme, including Overtime & Call-out rates, • Mobile role – Van, Tools & PPE provided Key duties include: • Fit/repair tyres including car, van, truck, agricultural, industrial and earthmover – roadside & in depot, • Provide an exceptional customer service experience Benefits Include: • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • REACT Licence to work safely at the roadside, • Possess a full, current driving licence, • RTRT and/or LCTT licences or equivalent, • Minimum 1 year experience as a Commercial Tyre Technician or similar

Are you an experienced Tyre Fitter/Fast Fit Technician looking for the next step in your career, if so then look no further apply today to the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! • £29,080.48 per annum + bonus, • Average uncapped bonus of £3,600 per year (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply. Benefits Include: 5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Experience in Tyre Fitting / Fast Fit, • A current valid driving licence, • Experience of meeting compliance standards across Health and Safety Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Financial Controller - Wembley - Newly created role Traid is a pioneering charity retailer transforming fashion for good. With 12 London stores, global impact partnerships and a strong ethical mission, Traid champions sustainability, individuality and positive change. Working with a forward thinking, vision led Director of Finance and HR, you will be working closely within a closeknit mission led team who are very proud of where they work. This is a newly created role due to growth and we are seeking a hands-on Financial Controller to safeguard financial integrity and support organisational growth. You will be managing one member of staff. Salary: £57,000 - £60,000 per annum Hybrid: 2-3 days based in Alperton, Wembley Duties & Responsibilities • Lead month-end close, ensuring accurate journals, reconciliations and Charity SORP compliance, • Prepare timely management accounts with clear commentary, variance analysis and insight, • Own transactional finance operations: AP, AR, credit control, payroll and VAT, • Manage day-to-day treasury, cashflow forecasting and banking controls across retail sites, • Support budgeting, forecasting, statutory accounts and external audit processes, • Line manage and develop the Assistant Finance Manager, driving strong controls and best practice Person Specification • Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong charity / NFP sector experience, • Proven hands-on experience managing month-end and management reporting, • Strong transactional accounting background with excellent attention to detail, • Advanced Excel skills and confident use of accounting systems, • Proactive, organised self-starter with strong stakeholder-management skills, • Able to lead and empower one member of staff and have strong Business Partnering skills Timelines for the role: Role will be closing on 28th April, 2026 First stage interview w/c 4th May, 2026 Second stage in person w/c 11th May, 2026 Candidates shortlisted for this role will be required to answer two questions which will be submitted along with the CV. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Our client is looking for a highly organised, detail‑driven coordinator to support our EMEA technology and operations teams. If you enjoy working with numbers, governance, and fast‑moving projects, this role could be a great fit. What you’ll do: 🔹 Manage a £1.5m budget, track spend & oversee reporting 🔹 Raise POs, match invoices/receipts & support forecasting 🔹 Maintain governance: board packs, RAID logs, weekly updates 🔹 Support Project Managers & Ops teams across multiple workstreams 🔹 Update trackers, improve reporting, and help migrate legacy data 🔹 Work across stores, offices, warehouses & manufacturing environments What we’re looking for: ✅ Strong finance, governance & coordination experience ✅ Confident Excel & PowerPoint user ✅ Background in retail, supply chain or hardware refresh is a big plus ✅ Someone organised, analytical, and comfortable working independently If you thrive in a busy environment and love keeping projects running smoothly, we’d love to hear from you!

• National Account Manager, • Global Beauty Company, • 1-2 days a week Central London or 2 times a month if you live outside of London KJ Talent & Partners are partnering exclusively with a privately owned global beauty company spanning across more than 130 countries from physical stores to online platforms. With global offices in New York, Geneva, London and Singapore. Reporting to the Sales Director, this will be a hands-on role where you will be leading commercial negotiations, developing joint business plans, and working cross-functionally to bring the category and brand story to life It’s a high-profile role with real influence, working in a highly competitive category fragrance. You will be responsible for: • Develop and execute dynamic strategic plans to deliver wholesale and retail targets, working collaboratively with retail partners to create strong Joint Business plans for our brands, that will deliver growth and brand KPIs, • Deliver limitless plans to drive and maintain #1 ranking in all categories and all stores., • Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning., • Forecasting, liaising closely with demand planning and retailer supply teams to create accurate monthly forecasts by customer by SKU. Actively focussed on operational excellence and driving availability to deliver against retailer KPI’s, • Achievement of financial goals, delivering retail, gross and net budgets whilst driving profitability, working About You • We’re looking for a strong account manager with strengths in commercial / P&L management. experience is essential, direct experience with Boots, Amazon, Superdrug, Sephora, John Lewis would be advantageous., • Beauty experience a plus, • Results oriented, high energy, team player driven by excellence, • Excellent interpersonal skills, strong communicator capable of building multi-level relationships, • Entrepreneurial sales flair with the ability to recognise/evaluate opportunities and a high level of commercial awareness, • Excellent negotiation, influencing and presentation skills., • Mathematically astute

Elite Associates have partnered with a beautiful contemporary fashion brand, to support the team in finding an experienced Health & Safety Manager. Job Summary: The Health and Safety Manager will be responsible for developing, implementing, and managing health and safety policies and programs across all areas of the business. This role requires a proactive approach to identifying potential hazards, ensuring compliance with regulations, and promoting a safe working environment throughout the retail stores and Head Office. Key Responsibilities: • Policy Development: Create, implement, and maintain health and safety policies and procedures in line with legal requirements and industry best practices., • Risk Assessment: Conduct regular risk assessments and audits to identify potential hazards and implement corrective actions to mitigate risks., • Training and Awareness: Develop and deliver health and safety training programs for employees at all levels, ensuring awareness and understanding of safety protocols., • Incident Management: Investigate workplace incidents and accidents, documenting findings and recommending improvements to prevent recurrence., • Compliance Monitoring: Ensure compliance with local, state, and federal health and safety regulations, as well as industry standards., • Reporting: Prepare and present health and safety reports to senior management, highlighting key metrics, trends, and areas for improvement., • Collaboration: Work closely with cross-functional teams, including HR, operations, and facilities management, to promote a culture of safety throughout the organization., • Continuous Improvement: Stay updated on industry trends, regulations, and best practices in health and safety, recommending improvements to policies and procedures as needed. The ideal candidate will have a track record in health & safety management in a retail environment. Apply today!

Product Manager – POS & Payments (12‑month Contract) Watford (hybrid) Inside IR35 Our client is hiring a Product Manager to join their Global Front of Stores team, focusing on POS, payments, and sales audit. The Opportunity You’ll be part of the POS & Payments team, helping drive the mission to modernise global POS and payment systems. This includes working with Oracle Xstore, Oracle ReSA, and wider retail data and financial reconciliation components. You’ll handle product intake, collaborate with global stakeholders across the US, Canada, and EU, and help shape decisions around POS, payments, transaction audit, and integration of new processes. What You’ll Work On • Supporting global POS and payments modernisation initiatives, • Working with systems including Oracle Xstore and feeding financial data into Oracle ReSA, • Contributing to sales audit and financial reconciliation processes, • Handling product intake and prioritisation, and passing work to scrum teams, • Collaborating across a SAFE / large‑scale Agile environment, • Working with integrated components that process, validate, and audit retail transaction data (POS/OMS) What We’re Looking For Essential experience: • Strong Product Management background, • POS and Payments domain knowledge, • Exposure to large‑scale Agile (SAFE) environments, • Global stakeholder management across multiple regions, • Ability to work with complex retail and financial data workflows Highly desirable: • Oracle Xstore experience, • Oracle ReSA / RMS experience, • Retail financial reconciliation or sales audit domain experience, • Online payments experience (transferable)

Job Description Import & Export Specialist Transport & Logistics – Inditex London Head Office Role Purpose This role exists to ensure the uninterrupted, compliant, and time‑critical movement of very high volumes of product into and out of the UK and Ireland for one of the world’s largest fashion retailers. The Import & Export Agent plays a key role in maintaining stock flow, store availability, and distribution continuity across multiple brands. Decisions and actions taken in this role have a direct operational impact on stores, distribution centres, and customers. The role operates within a high‑pressure, fast‑moving international transport network, where accuracy, speed, and responsiveness are essential. Role Context • Office‑based role at the Inditex London Head Office, • Reports to the Head of Transport, • Works closely with Spanish Transport Headquarters and Distribution Centres, • Interfaces daily with customs brokers, freight forwarders, courier partners, and internal Finance and Supply teams, • Operates across multiple delivery cycles, deadlines, and time zones Key Responsibilities Customs Operation key responsibilities • Direct communication with Customs HQ in Spain and with Customs brokers in UK., • Management of brokerage services, including knowledge of key partners in the UK., • Ensure that all import declarations are correctly filed for all goods entering the UK., • Resolution of operational issues such as missing documentation, missing HS codes, or shipments held at Customs; direct communication with Inditex Import/Export/Transport HQ., • Regular auditing of import declarations submitted by brokers, including knowledge of classification (HS codes), customs valuation, duty rates, Incoterms, and FTAs. This includes reviewing and validating customs declarations (via weekly reports) against Finance data, as well as reviewing and processing duty and import VAT claims with HMRC., • Providing guidance, or sourcing guidance, on import procedures, including: Preferential duties Customs procedures (bonded warehouses, returns, transits E-commerce regulations Low-value imports (e-commerce) Free Trade Agreements (FTAs)AEO requirements -Management of import licenses and compliance with UK government requirements for specific product categories (e.g. cosmetics, electronics). -Preparation and management of applications for Customs accreditations for ITX UK, such as AEO (Authorized Economic Operator). -Ongoing communication with HMRC, including handling information requests, calls, and participation in relevant webinars. -Preparation of documentation and responses in the event of audits from HMRC or other government bodies. -Monitoring and staying up to date with new import regulations that may impact operations (e.g. new tariffs, restrictions, or procedures). -Control and reconciliation of payments to HMRC and customs brokers, including analysis of duties and broker-related costs. Systems, Data & Operational Control • Work confidently within Inditex systems, including Extranet, SGE, and SFI, to manage shipment, invoice, and customs data., • Ensure all operational data is correct first time, recognizing the impact of data errors on clearance, cost, and delivery performance., • Act as an operational contact for Spanish Transport Headquarters, communicating clearly and consistently in Spanish and English., • Provide accurate, timely information to internal teams to support transport planning and decision‑making., • Monitor transport activity and respond decisively to delivery delays, customs exceptions, damaged goods, and incorrect deliveries., • Support high‑priority store transfers, country distribution flows, and urgent movements where timelines are critical., • Provide import/export and transport support for e‑commerce and store delivery activity as required., • Deliver out‑of‑hours operational support as a required part of the role, including late evenings and weekends, via a structured on‑call rota, ensuring continuity of operations at all times. Experience & Knowledge • Practical experience managing import and export activity within a live transport or logistics environment., • Strong working knowledge of customs documentation, clearance processes, and broker interaction., • Experience supporting shipments moving between the EU and the UK., • Proven ability to operate effectively in environments characterized by high volumes, strict deadlines, and changing priorities., • Experience in fashion retail or high‑turnover consumer sectors is advantageous, though transferable experience from comparable environments is equally valued. Skills & Capabilities • Fluent Spanish and English, with confidence communicating operational detail verbally and in writing., • Highly organized, with strong attention to detail and follow‑through., • Confident user of Microsoft Outlook, Word, and Excel within operational environments., • Comfortable working with transport, customs, and logistics systems., • Able to remain calm, focused, and solution‑driven when managing urgent or escalated issues., • Able to meet the flexibility demands of an internationally operating transport function, including out‑of‑hours support.

Mode Search are proud to be partnering on the highly anticipated launch of a brand new concession opening for one of the most quietly influential names in modern luxury. With a design language defined by precision, restraint and intelligence, this British brand has cultivated a devoted following and continues to shape a more considered way of dressing. This is a rare opportunity to join at launch stage, playing a key role in bringing a distinctly modern vision of luxury to life within one of London’s leading department stores. As a Client Advisor, you will deliver a highly personalised and elevated client experience, building meaningful relationships with a discerning, fashion-aware clientele from day one. The Role: • Deliver a refined, client-centric experience aligned with a modern luxury aesthetic, • Act as a true ambassador, embodying the tone and values of the house, • Build and nurture long-term client relationships, • Drive individual sales performance and exceed targets, • Develop strong product knowledge and styling authority, • Support the successful launch and growth of the concession, • Maintain exceptional standards across the shop floor, • Contribute to a collaborative, high-performing team Requirements: • Experience within luxury fashion retail, • Strong track record in a client-led, results-driven environment, • Naturally attuned to contemporary, directional fashion, • Confident working with a high-profile clientele, • Proactive, commercially aware, and detail-oriented, • Strong communication and relationship-building skills, • Genuine passion for modern, understated luxury To apply, please send your CV to or click apply. Please note: due to high volumes of applications, only shortlisted candidates will be contacted.

National Account Manager – Luxury Beauty A leading luxury beauty brand portfolio is looking for a National Account Manager to drive growth across key UK retail accounts. Ideal for someone who understands premium brand positioning and high-end retail partnerships. £55,000 – £60,000 + c.10% bonus + excellent benefits Hybrid – 2 days office / 3 days WFH Near Kingston upon Thames | Permanent | 37.5 hours We’re working with a highly regarded luxury beauty business whose brands are stocked by leading retailers and department stores across the UK. They are now looking for an experienced National Account Manager to manage key retail partnerships and deliver continued growth across a portfolio of premium brands. The role You will take responsibility for developing and delivering retailer strategies while driving both sell-in and sell-out performance across key accounts. Responsibilities include: • Developing long-term account strategies aligned to brand growth plans, • Delivering annual retailer business plans to achieve above-market growth, • Managing relationships with department stores, fashion retailers and e-commerce partners, • Leading commercial negotiations including trading terms and promotions, • Delivering trade activation plans to support launches and core brand pillars, • Monitoring performance and identifying growth opportunities, • Working closely with brand, retail, VM, finance and supply teams, • Managing forecasting, stock planning and launch timelines About you You’ll bring strong commercial capability along with the ability to build influential retail partnerships. You will likely have: • 5+ years’ experience in National Account Management, • Background in beauty, fragrance, skincare or other luxury / premium consumer brands, • Experience managing major UK retailers, • Strong negotiation and influencing skills, • Excellent commercial awareness and analytical capability, • Confident presentation and stakeholder management skills Luxury beauty experience is highly desirable, though candidates representing premium or high-end goods will also be considered. If you’d like to find out more, feel free to apply or message me directly for a confidential conversation.

This role is based in Harrods, full time (40 hours) and to start in the next few weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Role: AI Product Manager (Retail) Contract: £650 per day (Outside IR35) Overview A retail business is seeking an AI Product Manager to lead the development and optimisation of conversational AI products that enhance customer experience and operational efficiency. The role sits at the intersection of product, engineering, and AI, requiring someone who can manage stakeholders and improve AI system performance in production. The successful candidate will help design, evaluate, and scale AI solutions that deliver measurable value while remaining efficient and reliable. Key Responsibilities • Own the product direction for conversational AI use cases across customer and internal retail applications, • Work with stakeholders across e-commerce, stores, and customer service to define priorities and outcomes, • Translate business needs into clear product and technical requirements, • Improve AI system performance (latency, accuracy, cost efficiency), • Partner with engineering to refine architectures (e.g. retrieval pipelines, prompt design), • Define KPIs and implement evaluation frameworks, • Manage backlog and ensure effective, scalable delivery Required Experience • Experience as a Product Manager in AI, machine learning, or data products, • Hands-on experience with conversational AI (e.g. chatbots, LLMs, search), • Proven track record improving AI systems in production, • Understanding of modern AI architectures (e.g. RAG, embeddings, vector search), • Ability to work effectively with technical and non-technical stakeholders Profile • Comfortable in fast-paced, customer-focused retail environments, • Strong communicator and stakeholder manager, • Pragmatic, outcome-focused, and hands-on Nice to Have • Experience in retail or e-commerce, • Familiarity with tools such as OpenAI, Azure OpenAI, LangChain, and vector databases, • Experience supporting customer-facing AI solutions

About ML Projects ML Projects is a London-based architectural project management practice specialising exclusively in high-end luxury retail fit-outs for prestigious brands across the UK and Europe. We manage the complete journey through to store opening, delivering exceptional retail spaces through expert coordination of design development, regulatory approvals, construction delivery, and seamless client handovers. Founded on principles of professional integrity and teamwork, we take pride in bringing our clients' creative visions to life through exceptional project management and execution. Our inclusive culture fosters an environment where professionals can thrive and develop their skills as part of close-knit project teams working on flagship stores, shopping malls, boutiques, and innovative retail concepts. The Role Sitting within the ML Projects design team and reporting to the Design Lead / Senior Members of the Design Team, you will primarily produce technical drawing packages in Revit, support the coordination of consultant information, and assist with statutory approval submissions. You will work across multiple projects at varying RIBA stages, typically from Stage 3 through to Stage 5, and will be expected to develop your understanding of retail construction delivery over time. This role suits someone who is proactive, organised, and genuinely interested in the commercial and technical side of architecture — not just the design. Key Responsibilities Drawing Production & Technical Design • With guidance produce high-standard, construction-level drawing packages in Revit, including plans, sections, elevations, and details, based on the design intent provided by the Project Architect or PM, • Model architectural elements accurately from existing templates, briefs, and consultant information, • Develop and maintain drawing registers, ensuring documents are accurately named, issued, and filed in accordance with MLProjects' document control protocols, • Support the preparation of tender and contract drawing packages, • Assist in the preparation of Building Regulations submissions, coordinating architectural drawings with consultant packages (MEP, structural, fire), • Support Licence to Alter applications, including drawing preparation and schedule of works documentation, • Help compile landlord approval packages and ensure drawings meet the requirements set by the relevant authority or freeholder, • Coordinate with the project architect and PM to ensure design information is complete, current, and aligned across all disciplines, • Assist with BIM coordination and clash detection between architectural and consultant models, • Maintain awareness of project constraints including client budget, construction programme, landlord requirements, and brand standards, reflecting these in your design decisions, • Attend site visits with the project architect or PM, developing your understanding of construction sequencing and site conditions, • Build confidence in leading site conversations over time, with appropriate support and mentoring, • Develop a working understanding of contractor programmes, learning to identify sequencing risks or unrealistic timelines, • Develop knowledge of key suppliers and materials used in luxury retail fit-outs, including lighting hardware, security, and finishes, • Maintain accurate and organised project files, ensuring all correspondence, drawings, and reports are properly stored and accessible, • Assist in keeping external stakeholders — including contractors and consultants — informed of drawing status and design updates in a timely manner, • Part II qualification (MArch or equivalent) from an ARB/RIBA-recognised school of architecture, • Proficient in Revit — this is our primary production tool and non-negotiable, • Experience producing construction drawing packages, either through academic work, Part I placement, or post-Part II employment, • Organised, reliable, and able to manage your own workload across multiple concurrent projects, • A genuine interest in the commercial and retail architecture sector, • Previous experience in a retail, hospitality, or commercial fit-out practice (either employed or placement), • Familiarity with UK Building Regulations and statutory approval processes, • Experience with BIM coordination and consultant drawing integration, • Knowledge of CDM 2015, even at a foundational level, • Exposure to site and construction phases Skills & Competencies Technical Revit proficiency to a production standard; ability to read and coordinate across architectural, MEP, and structural drawings; working knowledge of UK Building Regulations as they apply to retail; understanding of luxury retail finishes, materials, and installation methods. Design in Context You make considered design decisions that balance aesthetic intent with commercial reality — keeping proposals deliverable within budget, achievable within programme, and aligned with brand standards and project constraints. Communication Clear, professional written communication. Proactive in keeping the project team and external parties informed. Organised in the way you manage information and correspondence. Demeanour Maintains a calm and professional approach under pressure, responding to new information and challenges in a measured and considered way. Collaboration Works openly and constructively with the design team, project managers, and external consultants. Takes direction well and asks the right questions at the right time. What We Offer • A genuine opportunity to grow within a specialist, fast-scaling business., • Direct exposure to live projects with prestigious international brands from day one, • Mentoring from experienced Senior Architects., • A structured development pathway toward the Part III qualification and beyond, • A collaborative, inclusive team culture with a flat management structure, • Competitive salary commensurate with experience, • London-based office with project travel across the UK and Europe ML Projects is an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to building an inclusive team.

Who we are : Since 1993, Anne Fontaine has been creating her high-end women's ready-to-wear collections by offering a real lifestyle thanks to a complete wardrobe around the shirt, accompanied by a line of accessories. The Anne Fontaine House defines her client as a woman who assumes, dares and expresses the different facets of her personality with elegance and a pronounced taste for the style and quality of the materials worn. Today, the company has 200 employees worldwide and offers its products in 50 stores spread over three zones (United States, Asia and Europe). Anne Fontaine's teams pay constant attention to the quality and details found in their products, the differentiating experience offered to shoppers and the selection and support of employees. Anne Fontaine is nowadays wishing to develop the notoriety and the visibility of its brand while preserving its artisanal know-how around the embroidery and the lace which are made on the site of Honfleur where the workshops are. Employees are encouraged to be proactive and to develop in their position in a climate of trust that encourages responsibility, autonomy and versatility. The familial corporate culture of Anne Fontaine is also based on strong values : simplicity, proximity and demand at all levels of the company. Job Description : Evolving in a high-end environment, you will be an ambassador of the Anne Fontaine brand. In complete mastery of the brand universe and ensuring a personalized customer experience, you contribute to the achievement of the store's objectives. You will participate in all the activities inherent to the good operation of the store and the radiance of the brand : -Develop and follow the customer portfolio -Participate in the organization of events such as launches of collections -Enhance the collection by respecting the visual identity of the brand -Participate in the follow-up of the stock and ensure its reliability. The store is located in Knightbridge. Permanent contract: 40 hours a week Who you are : We are looking for a candidate who is an excellent communicator with a confident, proactive approach, you will be relied on to build relationships with customers, as well as with the team you work with. You will need a good knowledge of fashion trends and plenty of energy and enthusiasm. Working within an enthusiastic and motivated team, you will have the ability to inspire customers, listen to their needs and meet their expectations. KEY REQUIREMENTS : Successful experience in high-end retail (minimum 2 years) Fluent in English (an other language would be a plus) Relational Thinking Sense Of Service Team Player Good Listening Skills

My client is one of the UK’s fastest growing luxury fashion brands with a global digital presence and stores across the UK and USA. The brand is entrepreneurial, creative and passionate, and not afraid to take risks. Operating in a fast pace environment, the team are hard working but pride themselves on being approachable, supportive, and welcoming. The Role: This is an exciting time to be joining the brand in this newly created role to work alongside the General Counsel supporting the continued growth of both the domestic and international business and establishing the legal function.The role will suit an enthusiastic, self-starter with solid commercial in house experience, ideally within the fashion retail sector. Responsibilities: This is a broad role and will include: • Leading, advising, drafting and negotiating on a broad and diverse range of commercial contracts;, • Supporting business teams with day-to-day legal queries pertinent to a luxury retail business and providing practical and business focused advice;, • Advising on general compliance matters, including data protection and information security, health and safety and consumer matters, and acting as legal representative on associated internal committees;, • Managing the online brand protection programme;, • Managing ad hoc legal projects and participating in new store roll outs;, • Advising, producing and implementing relevant policies and procedures to ensure compliance with legal risk and protecting business operations;, • Creating legal templates and playbooks ensuring efficiency and consistency;, • Leading the trial and procurement of legal tech and AI tools to streamline the delivery of legal services to the business, • Assisting with corporate governance and company secretarial matters;, • Supporting the business as it continues to expand internationally;, • Horizon scanning and delivering legal updates and training to the business.

Urban Revivo is a forward-thinking fashion brand known for delivering trend-driven, high-quality designs to fashion enthusiasts worldwide. With a growing presence in major markets, we’re continually evolving our approach to fashion and retail experiences. We are seeking a creative and passionate Spatial Designer to join our team and help shape the future of our retail spaces and brand environments. In this role, you will have the unique opportunity to bring Urban Revivo’s vision to life through innovative spatial concepts, ensuring our stores and spaces reflect our brand identity and enhance the customer experience. If you’re eager to make a meaningful impact and contribute to a growing global brand, we would love to hear from you. Please note that applications submitted without a portfolio will not be considered for review. Mian responsibilities: • Creative Leadership: Work closely with the Creative Directors to ensure alignment of spatial design projects with broader creative and commercial goals. Drive creative thinking that supports key marketing and client engagement priorities., • End-to-End Design Management: Oversee the full design process from initial research, ideation, and creative conceptualisation to impactful presentation of concepts, ensuring clarity and alignment with brand vision. Effectively translate design ideas into global guidelines through reference packs, sketches, and hand-drawings in collaboration with cross-functional teams., • Project Collaboration: Partner with events and production teams across projects to uphold the creative vision, identifying key suppliers and reputable partners to support project execution as needed., • Process Optimisation: Establish streamlined, efficient processes for creative design and production that support the commercial strategy for events, experiences, and special projects. Foster partnerships with external agencies and third-party vendors to enhance the creative output., • Quality Control & Onsite Support: Provide onsite support to monitor supplier quality and ensure the highest standards of creative execution, maintaining the overall vision across all projects., • Global Trend Awareness: Stay current on cultural trends in music, art, and fashion, continuously incorporating innovative, relevant, and industry-leading ideas into spatial designs., • Task Prioritisation: Manage and prioritise multiple tasks and projects, ensuring strict adherence to deadlines and efficient resource allocation. Qualifications: • Extensive Spatial Design Experience: Proven expertise in creative design, particularly in retail, live events/theatre, and spatial or experiential design, with a focus on thoughtful, intelligent, and innovative solutions., • Strategic Creativity: Energetic, motivated creative thinker with a passion for learning and growth in the fashion industry, skilled in transforming complex concepts into practical design solutions., • Organisation & Adaptability: Highly organised, detail-oriented, and collaborative, with strong self-motivation and exceptional organizational skills. Capable of adapting to changing project demands and overcoming challenges to deliver outstanding results., • Project Management & Budgeting: Knowledgeable in budget management, materials sourcing, and procurement processes, with experience working onsite with suppliers and stakeholders to ensure project standards are met., • Technical Skills: Proficient in Keynote and Adobe Creative Suite; familiarity with AutoCAD is advantageous. Why Choose Urban Revivo: • Dynamic Team in London: Join a diverse and dynamic team in the cultural hub of London., • Competitive Compensation and Perks: Enjoy competitive compensation and a range of additional perks., • Shape the Future of Fast Luxury Fashion: Play a pivotal role in shaping the future of fast luxury fashion on a global scale. Growth Opportunities: We are looking for a visionary spatial designer who can bring fresh, innovative ideas and a refined aesthetic to our team. If you're ready to create inspiring spaces that define Urban Revivo’s brand and elevate the fashion retail experience, we welcome you to join us on this exciting journey. While this role is open to designers of varying experience levels, candidates with higher qualifications and extensive experience may be considered for the position of Spatial Design Director, where they will have the opportunity to lead and shape our design direction at a strategic level.

MODE Search is partnering with an internationally recognised luxury jewellery brand in their search for a Sales Associate to join their concession within one of London's leading luxury department stores. This is a fantastic opportunity to join a highly regarded luxury brand known for its craftsmanship, heritage, and elevated client experience. Positioned within one of London’s most prestigious retail environments, this role offers exposure to a global clientele and the opportunity to work with exceptional high-value pieces. As a Sales Associate, you will act as a true brand ambassador, delivering a world-class client experience while driving strong individual sales performance. This role requires a proactive and commercially driven individual with a passion for luxury, clienteling, and achieving results. The position is full-time, with full flexibility required across trading hours. The Role: • Deliver an exceptional luxury client experience within a high-profile concession environment, • Drive strong individual sales performance, consistently achieving and exceeding targets, • Build and maintain long-term relationships with clients, supporting repeat business and client loyalty, • Demonstrate strong product knowledge, confidently advising on high-value jewellery pieces, • Support the achievement of store and team sales objectives, • Maintain high standards of presentation, merchandising, and brand storytelling, • Manage client appointments and high-value transactions with professionalism and attention to detail, • Support stock management, inventory control, and operational processes, • Work collaboratively with the wider team to ensure a seamless client journey, • Represent the brand with a positive, proactive, and professional attitude Requirements: • Proven experience within luxury retail, ideally jewellery or accessories, • Strong track record of delivering high sales performance, • Proactive, driven, and results-oriented mindset, • Mature, positive, and professional approach, • Strong understanding of retail operations, including stock management, • Excellent communication and clienteling skills, • Passion for luxury and delivering exceptional service, • Fully flexible to work across a 7-day rota, including late trading hours Benefits: • 25 days holiday + birthday day off + bank holidays, • Annual Bonus based on performance, • Commission structure: 0.5 -1%, • Group high-ticket commission

Sales Manager, Ladies Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Salary: £28,814 + Company Car or £500/month Allowance Hours: Monday to Friday, 37.5 hours per week Locations: London, W1A The Opportunity Working with one of the world’s largest credit card providers to fulfil a key field sales and marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across the UK. We’re looking for passionate and dedicated Brand Ambassadors (BA’s) to visit retail stores across a designated territory as part of the merchant engagement program. Your focus in the visits will be to promote the key features and benefits of working with our client, ensure that their payment terminal is working correctly, the placement of point of sales materials and activating campaigns designed to support and grow businesses by increasing customer footfall, frequency of visit and sales. If you have strong communication skills, the confidence to build relationships and have a natural ability to communicate with people at all levels, we want to hear from you! The Role • Building positive relationships with retailers to promote our client’s business and to ensure they are clear on the key features and benefits of how working with our client can help their business both in sales and footfall., • Plan and prepare your diary to maximise visits and optimise your time., • Support business owners to address any issues they may have with accepting our clients’ services., • Effectively communicate your visit objectives and the purpose of your call., • Execute your visit in line with our Perfect Visit program., • Ensure all point-of-sale items are effectively displayed to maximise end user and consumer brand awareness., • Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively., • Complete detailed visit reports that record the outcomes of your visit., • Provide both qualitative and quantitative insight across your territory based on our clients’ requirements. What are we looking for Essential: • Valid and full UK driver’s license., • Ability to communicate with in store teams., • Self-sufficient and able to plan and structure your day to optimise coverage and results. What we offer • Life assurance., • Company car or car allowance., • 10% bonus., • 20 days annual leave + 8 bank holidays., • Buy and sell holiday., • Now pension or Stakeholders pension., • Workplace Bike Scheme., • Electric Car Scheme., • Retail discounts through Wider Wallet., • Employee Assistance Programme., • Monthly well-being allowance through Heka (Variety of well-being products and services available including gym membership). Why work for Service Innovation Group? At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful. We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability. Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of. Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference. We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage. A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.

Our client is an award-winning integrated brand performance agency, combining expertise across media, creative, social, analytics, UX, data science, search marketing, and PR. They leverage advanced technology and a strategic planning framework to help brands navigate a rapidly evolving digital landscape. Role Overview As a Senior Amazon Account Executive, you will support the delivery of high-impact Amazon growth strategies across retail and advertising. You’ll manage client accounts, optimise campaign performance, and contribute to strategy alongside senior stakeholders, while also helping to evolve the agency’s Amazon offering. Key Responsibilities • Manage day-to-day Amazon campaign performance and marketplace activity, • Support integrated strategies across retail, advertising, and content, • Plan and optimise Sponsored Ads campaigns (SP, SB, SD, DSP), • Conduct keyword, competitor, and category research, • Optimise product listings (content, A+ Content, Brand Stores), • Use data, automation tools, and AI to drive performance improvements, • Deliver reporting, insights, and recommendations to clients, • Manage bids, budgets, targeting, testing, and QA, • Stay up to date with Amazon trends, tools, and innovations, • Contribute to team knowledge sharing and new business initiatives About the Candidate • Degree (2:1 or above), ideally in a relevant field, • 1–2+ years’ experience in Amazon advertising or marketplace management, • Hands-on experience with Sponsored Ads campaigns, • Strong analytical and data interpretation skills, • Experience with ecommerce brands (agency or retail preferred), • Familiarity with tools such as Skai, Pacvue, Helium 10, or MerchantSpring, • Knowledge of Amazon DSP or AMC is a plus, • Strong organisational, communication, and Excel skills, • Additional languages are advantageous

We have a permanent opportunity here at Dalkia UK for a Compliance Coordinator to join our team on our Selfridges contract. This role will be based on site in the London branch 5 days a week This role will provide comprehensive compliance and administrative support to the Selfridges Oxford Street account, ensuring statutory and contractual compliance documentation is accurately processed, controlled, and reported through Dalkia systems. Support the delivery of compliance assurance across four Selfridges stores and a supporting office, promoting strong governance, accuracy, and timely completion of compliance activities. Work closely with the site management team, engineers, supervisors, and central compliance functions to ensure all compliance documentation, records, and processes are completed in line with Dalkia procedures and client requirements. The Role • Check, validate, and process completed compliance documentation in line with contract and statutory requirements., • Upload, manage, and maintain compliance records within Aurora CAFM and the CAP (Compliance Assurance Portal)., • Monitor compliance status, chasing outstanding documentation and escalating gaps or risks to the appropriate manager., • Support the administration of PPM and statutory compliance workflows, ensuring documentation is correctly linked to assets and work orders., • Liaise daily with engineers and supervisors to ensure accurate submission of reports, certificates, and supporting evidence., • Generate compliance reports and dashboards for site management and central teams as required., • Maintain accurate records, audit trails, and document control in line with Dalkia quality procedures., • Deal with incoming compliance-related enquiries in a professional and efficient manner, directing issues where necessary., • Support day-to-day site administration duties, including document control, filing, data entry, and correspondence., • Assist with preparation of client-facing compliance reports and responses to audit actions., • Ensure all compliance documentation is correctly stored, version-controlled, and readily retrievable for audits or inspections., • Carry out any other reasonable administrative or compliance-related duties as required to support the contract. Hours of Work • Monday to Friday, 8am – 5pm 40 hours per week Benefits • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters Qualifications and Experience Required Essential • Proven experience in an administrative, compliance, or contract support role, ideally within Facilities Management, engineering, or a regulated environment, • Strong attention to detail with the ability to accurately check, validate, and process compliance documentation, • Experience working with computerised systems and maintaining accurate records and audit trails, • Confident user of Microsoft Office (Excel, Word, Outlook), particularly for data entry, tracking, and reporting, • Ability to manage competing priorities, meet deadlines, and work methodically in a fast-paced environment, • Strong communication skills, able to liaise effectively with engineers, supervisors, managers, and central teams, • Ability to work independently while also supporting a wider operational team, • Clear understanding of the importance of process adherence, governance, and compliance, • Willingness to be site-based at Selfridges Oxford Street and support multiple stores and an office environment Desirable • Previous experience working within Facilities Management, building services, or engineering contracts, • Experience using Aurora CAFM or similar CAFM systems, • Experience using compliance management or assurance portals (e.g. CAP or equivalent systems), • Basic understanding of statutory compliance (e.g. PPMs, certification, asset records), • Experience supporting audits, inspections, or compliance reviews, • Knowledge of document control principles and quality management systems (e.g. ISO 9001 environment), • Experience producing management or client-facing reports, • Familiarity with working in a high-profile, live operational environment such as retail or public-facing sites At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you #INDDF2

About the role One year fixed term contract. As an eCommerce Sales Associate at Leica, you will be the first point of contact for our customers online, delivering a premium and personalised experience that reflects the Leica brand. You will guide customers through every stage of their journey - from discovery and consultation to purchase and aftercare – ensuring they feel valued and connected to the Leica community. You will play a key role in growing our eCommerce business by building strong relationships, acquiring new customers, and supporting sales performance. This role requires both technical confidence in our products and a passion for exceptional service. The position is full-time, including Saturdays in our Leica Mayfair store, with weekdays based at Head Office. Key Accountabilities Customer service • Provide customers with an exceptional and bespoke level of service and aftercare including online consultations, Test Drives and one-to-one sessions on Leica products., • Support the team by covering all customer communication touchpoints, such as e-mails, telephone, WhatsApp, and live chat., • Work closely with retail stores to promote Omnichannel ways of working and ensure the customer experience is seamless online/offline., • Support the Leica eCommerce team in reaching monthly retail targets and KPIs by providing excellent customer service., • Build relationships with VIP customers, inviting and attending company events to grow customer relationships., • Be an ambassador for the Leica brand, demonstrate flexibility, willingness, and enthusiasm, and always communicate positively about the brand. Operations • Support the eCommerce team with operations and order fulfilment., • Understanding and ensuring all systems and sales procedures are always followed, including necessary invoices and processing returns on SAP, DOA replacements, and customer vouchers., • Continuously develop knowledge and skills in sales, service, systems, and fulfilment to drive efficiency. Key Skills • Strong photography knowledge, with the ability to explain technical information clearly and confidently., • Passionate about delivering outstanding customer service., • Target driven and sales focused., • Strong communication & Interpersonal Skills, • Strong administrative and organisational skills with meticulous attention to detail., • Ability to work as part of a team., • Positive and hardworking attitude, • Self-motivated and able to work on own initiative., • Good time management and planning skills, • IT literate Benefits • Competitive salary and opportunity to earn sales-based commission, • Private Medical Insurance with Vitality, • Staff discount, • 25 days annual leave plus Bank Holidays, • 2 Volunteering days per year, • Cycle to Work Scheme, • Pension – generous employer contribution, • Access to Employee Assistance Programme, • Social events, • Training & Development, • Life Insurance Scheme Equal Opportunities Employer Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.

Mode Search is supporting a global organisation with the search for an interim People Partner to support field-based teams across Europe. We are keen to speak with candidates with previous experience of partnering with store teams in Germany. Fluency in German would also be an advantage. Please note this role is a 12-month interim contract. This role acts as a key advisor to managers and employees, delivering end-to-end HR support across the employee lifecycle while ensuring alignment with business objectives, compliance requirements, and a strong employee experience. This position is based in London with a hybrid working model and requires regular travel to regional locations and retail sites as needed. The role operates within an EMEA structure and reports into a senior HR leadership position responsible for field-based HR business partnering. The role • Act as a trusted HR partner to managers and employees, supporting all aspects of the employee lifecycle including onboarding, internal moves, promotions, and exits, • Provide guidance and hands-on support for performance management and employee relations matters, ensuring consistency and compliance with local employment laws, • Manage and deliver cyclical HR processes such as engagement surveys, annual reviews, and compensation cycles, • Partner with recruitment teams and business leaders to support effective hiring and workforce planning, • Advise on job design, salary benchmarking, and internal mobility in collaboration with wider HR teams, • Support employees with benefits, leave of absence, and statutory entitlements, including complex or escalated queries, • Lead or support employee relations cases, including investigations, conflict resolution, and disciplinary processes in line with legal and organisational requirements, • Build strong relationships with stakeholders to foster a positive, inclusive, and high-performing work environment, • Engage with employee representative groups, unions, or works councils where applicable, • Support talent management processes including performance reviews, development planning, and succession planning, • Partner with learning teams to identify capability gaps and enable development initiatives, • Contribute to organisational design and change initiatives, including communication and stakeholder engagement, • Analyse HR data and metrics to inform decision-making and continuous improvement, • Maintain accurate HR records and ensure compliance with data protection and regulatory requirements, • Collaborate cross-functionally with teams such as Finance and Legal on planning, risk, and governance Requirements • Strong knowledge of employment law and HR practices across multiple EMEA markets, • Proven experience in employee relations, performance management, and HR operations, • Ability to manage multiple priorities in a fast-paced, complex environment, • Excellent interpersonal, communication, and coaching skills, • Strong problem-solving capability with sound judgment and discretion, • Experience working across functions and managing projects or initiatives, • Analytical mindset with the ability to interpret and act on HR data, • Experience supporting organisational change and transformation initiatives, • Proficiency in Microsoft Office tools and HR systems (experience with HRIS platforms is advantageous), • Demonstrated ability to build trust and influence stakeholders at all levels, • Adaptable, proactive, and solutions-oriented approach, • Fluency in English required; German would be an advantage Please note that only successful candidates will be contacted. To apply, please email

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening. This is an exceptional opportunity for a strategic and detail-oriented professional to drive the expansion and development of high-profile retail store projects on a global scale. As a Retail Store Planner, you will be responsible for overseeing the end-to-end process of launching new retail locations, from feasibility assessments and project planning to execution and store openings. You will work closely with internal stakeholders and external partners to ensure that every project aligns with the brand’s exacting standards in design, quality, and operational efficiency. Responsibilities: • Lead the full lifecycle of new store openings, including site selection, feasibility assessments, project planning, and execution., • Develop and manage project schedules and budgets, ensuring strict financial controls are met., • Oversee store development specifications, ensuring adherence to the brand’s "Cahier des Charges.", • Collaborate with architects, contractors, suppliers, and local teams to optimize costs while maintaining brand integrity., • Ensure all projects comply with legal requirements, design standards, and visual merchandising guidelines., • Manage multiple retail projects, including flagship stores, pop-ups, and wholesale spaces, ensuring seamless execution., • Identify and build key partnerships across various regions to support global retail expansion. Requirements: • Minimum 10 years' experience in store development, retail project management, or a related role within the luxury retail sector., • Strong analytical skills, with experience conducting site feasibility assessments and strategic planning., • Proven ability to manage large-scale budgets and negotiate effectively with contractors and suppliers., • Excellent organizational and leadership skills, with the ability to oversee multiple projects simultaneously., • Deep understanding of luxury retail design, store layouts, and visual merchandising., • Strong communication and stakeholder management skills, with a proactive and hands-on approach., • Willingness to travel internationally to oversee project execution and store openings. To apply, please submit your CV to . Due to a high volume of applications, only shortlisted candidates will be contacted.

Merchandising Admin Assistant - Wholesale Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism strive to be the best in our industry; through amazing people, beautiful product, innovative designs and evolving store concepts. Responsibilities To support the planning and product strategies for the Wholesale business, working in collaboration with Sales, Buying and Finance. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES • Taking direction from the Merchandiser, support the implementation of annual and seasonal strategies for the Wholesale business, including product range, pricing, analysis and general planning., • Responsible for setting up all required selling tools before each Wholesale market., • Assist in the set-up and maintenance of product information on the Wholesale IT system, processing seasonal product updates and utilising reporting tools to ensure accurate information can be shared with the business., • Assisting in raising PO’s – reviewing cost prices, supplier deadlines and liaising with merchandiser on purchase order priorities, • Responsible for logging and tracking all PO’s raised, • Assist with the compilation of the seasonal collection notes, buying guides, price lists, product information, other merchandising collateral as required., • Working cross-functionally with the Buying and Sales teams, feeding data to the Supply Chain team as required., • At market closure, assist in the analysis of the department orderbook and raise all POs to cover sales and strategic stock buys as required., • Liaising with suppliers on product orders up to the point of product despatch., • Undertaking general administration duties, as required by the department., • Manage and track all photography samples., • Manage our all market samples. Requirements KEY PERFORMANCE INDICATORS • Accurate data provision., • Effective communication., • Accurate record keeping, following departmental protocol., • Strong Excel skills., • Free 24 hour virtual GP access, • Summer hours - 3pm Friday Finish, • Payday half days throughout the year, • Enviable discounted products, • Harrods discount, • Sample sales, • Gym discounts We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

DEPUTY MANAGER We are incredibly excited to announce that Trotters Childrenswear & Accessories is opening a brand-new store at St. Pancras International, one of London’s most iconic and dynamic destinations. This will be our first step into travel retail, making it a truly special moment for the business. St. Pancras welcomes millions of visitors each year, from London commuters to international travellers arriving from across Europe. It’s a fast-paced, vibrant environment and an incredible opportunity to introduce Trotters to a global audience of families and gift buyers. We are now looking for passionate people to help bring this exciting new store to life, and recruiting for Management Positions. Travel retail is a unique and energising trading environment. No two days are the same, customers may be preparing for a special family visit, buying a last-minute gift before boarding a train, or discovering Trotters for the very first time. It’s a place where great service, energy and teamwork truly shine. This is a rare opportunity to be part of launching a brand-new store, shaping the culture, building a new team and helping define what success looks like in this exciting environment. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer

Company Overview: Our client is a rapidly expanding UK wellness brand operating across multiple product categories and retail channels. They're building a direct-to-consumer presence across global markets, with a strong focus on quality, ownership, and long-term growth. The company culture is built on extreme ownership where individuals take full responsibility for outcomes, paired with a genuine commitment to excellence as a habit. They're looking for people who are passionate, purpose-driven, and embrace continuous learning and adaptability. Position Overview: As E-Commerce Manager, you'll own the complete Shopify ecosystem across multiple regions and storefronts. You'll be responsible for driving conversion performance, ensuring flawless user experience, and turning traffic into revenue. This is a fast-paced, detail-driven role where you'll partner with performance marketing, retention marketing, and creative teams to execute strategy and deliver results. You'll report directly to the co-founders and Head of Performance & Digital, giving you direct influence over the company's e-commerce direction. Responsibilities: • Own end-to-end e-commerce performance across all Shopify storefronts, ensuring fast load times, seamless UX, and optimised conversion rates across regions, • Define and execute e-commerce strategy across product categories, tailoring site experience, merchandising, and landing pages by campaign and traffic source, • Conduct regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile versus desktop inconsistencies, • Lead new site builds from brief to launch, acting as the internal lead across designers, developers, and stakeholders to deliver on time and on brief, • Support retail-connected platforms including major retailers, maintaining direct-to-consumer level performance and quality standards, • Lead conversion rate optimisation through structured A/B and multivariate testing across landing pages, product pages, and checkout flows, • Implement and test e-commerce software, CRO tools, analytics, tracking, and personalisation solutions with clean integrations, • Own performance reporting across conversion rate, average order value, revenue by site and region, and funnel-level performance, • Translate insights into clear actions and share regular updates with leadership and marketing teams Requirements: • 3+ years experience managing direct-to-consumer e-commerce operations, • Deep, hands-on experience managing and optimising Shopify stores, • Proven conversion rate optimisation and experimentation experience with structured testing frameworks, • Experience managing multiple storefronts or regions simultaneously, • Strong analytical skills with clear understanding of e-commerce analytics and attribution, • Extremely high attention to detail with ability to spot UX friction and technical issues, • Comfortable owning projects end-to-end from concept through execution and reporting, • Experience with e-commerce tools, CRO platforms, and analytics integrations, • Ability to communicate complex data insights clearly to non-technical stakeholders, • Self-motivated with a growth mindset and commitment to continuous improvement

About Us We started as Burrito Kitchen, making the tastiest Burritos (which we still do in 4 locations) but more recently we have rebranded and launched B.Kitchen and we operate build-your-own salad bars, fresh orange juice machines and hot counters within Tesco stores. We are currently trading in 23 locations and we are entering an exciting growth phase with 20 additional stores launching in Q2 this year. This is a pivotal role for someone who has been there during scale and wants to help shape the next chapter of a fast-growing food retail business. Overview B Kitchen is a fast-growing food retail business operating salad bars, fresh juice machines and hot counters within Tesco stores. With 23 stores currently trading and 20 new locations launching this year, we are looking for a strong Multi-Site Manager to lead performance across 5 London locations. This is a hands-on leadership role for someone who thrives in fast-paced food retail, understands multi-site operations, and can drive both standards and sales. The successful candidate must be happy to get hands on with supporting the team in daily operations where needed. All our products are sold through the Tesco till system so your main responsibility is to support and manage our kitchen teams, Key Responsibilities • Full operational responsibility for 5 London stores, • Drive sales, labour control and profitability across your region, • Lead, coach and develop Store Managers and Supervisors, • First point of cover if a store needs support, • Ensure high standards in food safety, compliance and brand execution, • Deliver strong customer experience within the Tesco environment, • Monitor KPIs including sales, waste, labour and like-for-like growth, • Support recruitment, onboarding and performance management, • Implement in-store campaigns, promotions and meal deal initiatives, • Work closely with the Commercial and Senior Leadership teams, • Be present in stores regularly — leading from the front Skills & Experience • Proven experience in multi-site food retail or food-to-go, • Strong leadership and people development skills, • Commercially aware with the ability to drive performance through KPIs, • Organised, hands-on and comfortable working in-store, • Experience operating within a grocery retail environment (desirable), • Flexible and available to work Monday to Sunday as required Why Join Us? • Join during an exciting growth and expansion phase, • Real autonomy and ownership of your region, • Opportunity to progress within a scaling business, • Be part of a business where standards, pace and accountability matter

Roboshop Retail Assistant Industry: Designer collectible pieces Locations: Canary Wharf, London Area Job type: Part Time, Permanent Working Hours: 20-24 hours, weekly About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art and designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 20-24 Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are seeking a dedicated Roboshop Retail Assistant to join our ROBOSHOP Retail team on a part-time basis and must have availability of 3-4 days a week (weekend work will be required). This role is responsible for ensuring the smooth operation of the ROBOSHOP vending machines located in London and nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines. Responsibilities • Reports into Retail Operations Roboshop Manager., • Liaise with multiple stakeholders, including external partners and internal teams, to ensure the smooth execution of new ROBOSHOP launches and operational efficiency., • Manage day-to-day operational matters to ensure consistent sales performance and resolve any issues promptly, playing a key role in driving business growth., • Oversee replenishment in the Roboshop portfolio and ensure that sales goals are being achieved., • Provide technical and operational support for ROBOSHOP vending machines to ensure optimal functionality and customer satisfaction., • Collaborate closely with cross-functional teams to ensure timely communication, stock accuracy, and seamless replenishment cycles., • Support the implementation of process improvements and new initiatives to enhance the overall efficiency and profitability of the ROBOSHOP network. Required Qualifications • Ability to work independently (critical for Robo Shops), • Strong time management & organisational skills, • Good communication skills (internal + partners), • Basic numeracy & stock handling, • Retail or customer service experience, • Stockroom / logistics exposure, • Experience working with KPIs or performance, • Comfortable using basic tech / systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

Responsibilities Own and drive on-ground marketing operations for stores, focusing on overall store performance and growth. Plan and execute customer acquisition activities such as sampling and leaflet distribution for store openings and daily operations. Collaborate with shopping malls to secure advertising placements and exposure resources, and manage negotiation, execution, and ongoing maintenance. Identify underperforming stores and develop targeted improvement strategies, ensuring execution, tracking, and optimization. Develop and operate B2B scenarios such as corporate catering and afternoon tea programs to build sustainable revenue channels. Leverage and convert mall staff and surrounding traffic into store customers to improve organic footfall and conversion. Requirements Experience in F&B or retail, with a strong understanding of store operations; frontline or regional experience is preferred. Strong commercial sense with the ability to design and execute growth strategies independently. Proven ability in resource integration and business negotiation. Data-driven mindset with strong analytical and optimization capabilities. Highly execution-oriented and willing to work closely with frontline operations. 岗位职责 负责品牌在门店侧的“地面市场动作”，围绕门店生意增长开展整体运营与推进。 覆盖门店开业及日常经营场景，策划并落地派单、试饮等拉新活动，提升客流与转化。 对接门店所在商场，持续获取广告位及免费曝光资源，完成商务谈判、执行落地及长期维护。 针对业绩中部及尾部门店，制定针对性的提升策略，并推进执行、跟踪结果及复盘优化。 拓展并运营企业端场景，包括下午茶、团餐等，建立稳定的B端增长渠道。 挖掘并转化商场内部员工及周边人群资源，提升门店自然流量利用效率。 任职要求 具备餐饮或零售行业经验，理解门店经营逻辑，有一线运营或区域市场经验优先。 具备较强的市场运作能力和生意敏感度，能够独立制定并落地增长策略。 具备资源整合及商务谈判能力，能够推动商场及外部合作资源落地。 具备数据分析与复盘能力，能够基于结果持续优化策略。 执行力强，能长期深入一线推动业务结果落地。

This Store Manager position is based in our Northcote Road store, is full time (40 hours) and available to start immediately. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Location Managers are the inspiration and driving force behind our teams - leveraging our five pillars of retail excellence to lead their locations with entrepreneurial flair and commercial brilliance. As a Location Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints. MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Location’s performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Significant experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

The Tinned Fish Market is an independent business specialising in the highest quality, artisanal tinned fish sourced from family-run canneries in the UK, Spain, Portugal, France, Latvia and Scandinavia. We ship to customers across the UK and around the world via our online store, and meet customers face to face at our busy Borough Market shop. We also supply many UK restaurants, delicatessens and food halls, including Harrods, Selfridges and Booths with the incredible tins that we discover. The Tinned Fish Market is looking for an exceptional Store Manager to lead the hardworking team in our Borough Market shop. The Tinned Fish Market is fast growing company who are looking to open more retail stores in the year ahead and as part of this expansion we are looking for an ambitious individual who would like to be part of this journey. Key Responsibilities: • Overseeing daily operations of the retail store, ensuring a smooth and efficient workflow., • The ability to drive sales and thrive in a busy retail environment, and to inspire your team to do the same., • Leading and motivating the store team to achieve sales targets and deliver outstanding customer service, providing a courteous, helpful and efficient service at all times., • Possess in-depth knowledge about the product including its provenance and sustainability and share this with your team and with customers., • The ability to work efficiently under pressure when the shop is busy, and to ensure your team is working as a cohesive, efficient unit during these times., • Recruit and train new team members as and when required, • Monitoring inventory levels, conducting regular stock assessments and coordinating with the warehouse to maintain optimal stock levels., • Liaising with Borough Market’s management team to ensure the smooth running of the shop and adhering to all policies and procedures., • Promoting a working environment in line with company ethos where team members are motivated and can thrive in their roles., • Conduct regular appraisals of each team member’s performance, recognizing and rewarding work that’s well done and encouraging development where it’s needed., • Ensure the store operates efficiently and adheres to health and safety regulations., • Conduct regular meetings/briefings with the retail team to communicate goals, expectations and updates., • Implementing merchandising strategies to enhance product visibility and appeal. Candidate Profile: • A minimum of 2 years of Store Management experience., • Availability to work 5 days per week, including weekends., • Excellent problem-solving skills., • Excellent verbal communication skills with a polished professional approach., • Strong organizational and numerical skills, with exceptional attention to detail., • Ability to adapt to changing priorities and work effectively in a dynamic environment, • Results-driven mindset with a focus on achieving sales targets and KPIs, • A proactive individual, with the ability to motivate a team and also to work independently and take ownership of tasks. This is a full-time, permanent position. Salary: £30,000 to £35,000 per year depending on experience. Benefits: Company pension, employee discount, 28 days of annual leave (including bank holidays) Work Location: Borough Market We are an equal opportunities employer and we welcome applications from all suitably qualified candidates.

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Roboshop Retail Assistant Industry: Designer collectible pieces Locations: Canary Wharf, London Area Job type: Full Time, Permanent Working Hours: 40 hours, weekly About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art and designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are seeking a dedicated Roboshop Retail Assistant to join our ROBOSHOP Retail team on a full-time basis, must have availability of 5 out of 7 days a week (weekend work will be required). This role is responsible for ensuring the smooth operation of the ROBO SHOP vending machines located in London and nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines. Responsibilities • Reports into Retail Operations Roboshop Manager., • Liaise with multiple stakeholders, including external partners and internal teams, to ensure the smooth execution of new ROBOSHOP launches and operational efficiency., • Manage day-to-day operational matters to ensure consistent sales performance and resolve any issues promptly, playing a key role in driving business growth., • Oversee replenishment in the Roboshop portfolio and ensure that sales goals are being achieved., • Provide technical and operational support for ROBOSHOP vending machines to ensure optimal functionality and customer satisfaction., • Collaborate closely with cross-functional teams to ensure timely communication, stock accuracy, and seamless replenishment cycles., • Support the implementation of process improvements and new initiatives to enhance the overall efficiency and profitability of the ROBOSHOP network. Required Qualifications • Ability to work independently (critical for Robo Shops), • Strong time management & organisational skills, • Good communication skills (internal + partners), • Basic numeracy & stock handling, • Retail or customer service experience, • Stockroom / logistics exposure, • Experience working with KPIs or performance, • Comfortable using basic tech / systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Field Support Merchandiser – Wimbledon / Sutton / Dorking / Reigate Salary: £27,840 + Company Van - vehicle can be used for personal use, Fuel card provided with claimable rate in line with pump costs + London allowance (£1625 pa) Tax-free expense allowance: £520pa in addition to salary Type of contract: Permanent Schwartz is currently looking for a full-time Field Support Merchandiser to cover Wimbledon / Sutton / Dorking / Reigate and surrounding areas. Working 40-hrs each week Monday – Saturday (with Wednesday off) this role allows for some flexibility, especially with start time. No Sunday work scheduled, only required at Christmas and double time is then paid. Some staying away from home is a requirement of this role however when working away days will be Monday to Friday. MAIN RESPONSIBILITIES • Develop and manage store contact relationships within the major supermarkets such as Tesco, ASDA and Morrisons., • Use technology to maintain availability and record great execution in store., • Collect and deliver stock to stores each day to ensure 100% availability of product on shelf and compliance to store plans., • Take full responsibility for maintaining store records including inventory., • Support when required other brands in the McCormick family. CANDIDATE PROFILE • Full UK driving license (essential), the right to work in the UK and a have a UK bank account., • Fluent in English., • Be able to work unsupervised and manage their own time to meet the required deadline., • Be prepared to stay away from home when required (accommodation and meal expenses covered)., • Have a positive “can-do approach” managing relationships and expectations in stores., • Enjoy being out on the road and working independently., • Work as part of a wider team sharing ideas and good practice to drive business success., • Put the customers’ needs at the centre of everything they do., • Be confident with using technology., • Enjoy the physical elements of this role., • Previous merchandising, retail or hospitality (e.g. bar staff, waiting staff) experience is seen as an asset. WHAT WE OFFER • Base salary: £27,840 per annum., • Fully expensed van (the vehicle can be used for personal use)., • Fuel card with claimable rate in line with pump costs., • Tax-free expense allowance: £520 per annum in addition to base salary., • Permanent contract., • Company pension., • 28 days holiday per annum., • 4 x flexible Saturdays per annum., • Ongoing professional development., • SimplyHealth Cash Plan - This benefit gives you access to a 24/7/365 GP and allows you to claim back on everyday health expenses including: £250 on tests and scans; £150 on seeing a chiropractor, osteopath, physiotherapist, or acupuncturist; £60 on everyday dental treatment e.g. hygienist, fillings; £60 on eye tests, glasses, and lenses; £15 on prescriptions. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

Department: Commercial Reports to: Head of Retail Operations & Business Development Location: Central London Hybrid working: 3 days in office, 2 days from home Hours: 40 Hours, Monday to Friday Our Values: • Every day the energy, creativity and passion of Manolo permeates through our business., • We believe in the artist and the artisan; we are innovative while still protecting our heritage., • We strive for timeless beauty and quality craftmanship., • We celebrate curiosity and believe in working proactively and being solution focused., • We believe in upholding family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence., • We believe in making people smile. Purpose: The Retail Operations Partner is responsible for supporting within the maintenance of the operational framework that enables all boutiques to run efficiently, accurately, and in line with luxury brand standards. You will serve as a partner within the retail channel, ensuring strong cross-functional alignment between our boutiques and headquarters and continuity across all Direct-to-Consumer stores. This role requires excellent project management skills, the ability to deliver on multiple priorities at pace, and the confidence to streamline complex workflows into efficient and effective execution, whilst supporting the Head of Retail & Business Development. Responsibilities: Operational Partnering • Act as a primary point of contact for all Direct-to-Consumer stores, supporting the Head of Retail in ensuring boutiques operate efficiently and in line with brand standards, resolving issues quickly and ensuring clear communication between boutiques and HQ., • Support in driving the continuous improvement across retail processes to optimise efficiency., • Support retail strategy through operational insight, store feedback, and data-driven recommendations., • Assist with the planning and execution of new store openings., • Partner with Store Managers to provide support with scheduling tools, training compliance and best practices., • Oversee staff scheduling alongside Store Managers, including holiday/TOIL management, and the coordination of temporary staffing resources., • Manage vendor and supplier relationships to ensure quality, reliability, and commercial value., • Oversee inbound and outbound stock movements and collaborate with Logistics and Merchandising to ensure smooth product flow., • Support stock control processes including stock takes, cycle counts, and shrinkage investigations., • Manage retail packaging forecasting, ordering, and distribution., • Partner with suppliers to improve packaging quality and sustainability initiatives., • Act as the key contact for retail systems including POS and operational technology., • Provide training and support to store teams and collaborate with IT on troubleshooting and system improvements., • Support health, safety, and compliance across boutiques in partnership with Facilities., • Conduct regular store visits to maintain operational standards and support teams., • Produce operational reporting and analyse data to identify trends, risks, and opportunities., • Communicate updates, priorities, and insights clearly to store teams and leadership., • Develop and maintain Retail Standard Operating Procedures (SOPs) across all boutiques., • Create clear guides, tools, and training materials to support operational consistency., • Coordinate and schedule retail team meetings, workshops, and training sessions., • Book travel and logistics for retail teams and store visits., • Maintain clear operational communication channels (newsletters, operational updates, and internal platforms) to ensure consistent information flow across boutiques. Skills and Experience Required: • Experience: At least 2-4 years prior experience in retail operations with a strong awareness of client service, administration and project coordination., • Organisational excellence: The ability to manage multiple tasks, priorities, and deadlines with precision., • Analytical mindset: Confident working with retail data, KPIs, and reports to extract actionable insights., • Attention to detail: Ensures accuracy across reporting, communications, and execution of brand standards., • Strong communication skills: Clear, professional, and persuasive in both written and verbal interactions., • Problem-solving ability: Proactive in anticipating issues, proposing solutions, and following through., • Collaboration & relationship building: Works effectively across retail, merchandising, logistics, and marketing teams., • Technical proficiency: Strong knowledge of Microsoft Office Suite, including Excel, and previous experience using retail management systems (POS/ERP)., • Ambassador: Representing Manolo Blahnik products and values with passion. High level of finesse and excellence required in delivery of all tasks., • Luxury mindset: Passionate about craftsmanship, client experience, and the nuances of high-end retail service., • Additional languages would be beneficial, specifically French, Italian or Cantonese. Our Benefits: • 4 pairs of Ambassador Shoes per year., • 50% Friends and Family Discount., • 25 days holiday with an additional day off for your birthday, plus bank holidays., • Option to buy an additional 5 days holiday., • Hybrid working model (core hours 10am-4pm)., • Pension Contribution., • Private Medical Insurance., • 2 Executive Coaching Sessions per year., • Enhanced Family Friendly Policy., • Workplace Nursery – salary sacrifice based childcare scheme., • Cycle to work scheme., • Employment Engagement Calendar. Our Commitment to Diversity, Equality and Inclusion: Manolo Blahnik is an equal opportunity employer and are committed to preserving a caring, diverse and inclusive culture with people who feel a real sense of belonging. We recruit and reward based on capability and performance. Our diverse and multicultural teams ignite our creativity, and we celebrate the differences that we collectively bring. We are committed to equal employment and progression opportunities and the elimination of any form of discrimination. We all hold a responsibility to recognise and respect our diversity and to support this in our words and actions. If you need reasonable adjustments at any point in the application or interview process, please let us know.