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  • Retail Assistant
    Retail Assistant
    30 days ago
    £12.21 hourly
    Part-time
    London

    Role: Retail Assistant Employment: Part-time Salary: £12.21 per hour (National Living Wage, April 2025) Contracted Hours: Friday – Sunday, 15.5 hours per week shifts Location: Northcote Road, Battersea SW11 Reports to: Giuseppe / Founder About MUTHAPUPPA MUTHAPUPPA is building the UK’s most loved chain of independent pet shops. We’ve recently launched the UK’s first mobile pet shop; a modern and innovative retail space with 250+ carefully chosen products that are healthy and safe for dogs. Every purchase helps fund our dog rescue and rehoming work. The Role This role is for someone who genuinely enjoys connecting with people and who loves dogs. As a Retail Assistant, you’ll help run the shop from Friday through Sunday, welcoming and serving customers, keeping the space tidy and stocked. You’ll work with the founder for a training period of one month, and then work independently, so reliability, care, and confidence are key. What You’ll Do Open / close the shop on time Welcome every customer (human and dog) with warmth and care Help customers choose the right products for their dogs Take payments using our POS system accurately (we're cashless, so no till or cashing up to deal with!) Keep shelves stocked and displays looking their best Receive deliveries and restock products Keep the shop clean, tidy and safe throughout the day Capture photos and videos for social media (products, dogs, behind-the-scenes moments) Follow basic health and safety guidance Treat every person and dog with patience, respect and understanding About You You enjoy connecting with people You love dogs and enjoy spending time around them Friendly, trustworthy and confident talking to people Organised and tidy, with good attention to detail Punctual Confident using a smartphone for photos and video Comfortable lifting light boxes (up to 15 kg) and standing for long periods Retail or customer service experience is helpful but not essential Hours We’re open Friday to Sunday, and each team member will work one shift per day (morning or afternoon), averaging 15.5 hours per week: Friday: 8am to 1pm or 1pm to 6pm Saturday: 7.30am to 1pm or 1pm to 6.30pm Sunday: 8am to 1pm or 1pm to 6pm Health, Safety and Equality Follow simple safety procedures to keep yourself and others safe Report any hazards or accidents straight away Treat everyone fairly and with respect MUTHAPUPPA is an equal-opportunity employer. Our mobile shop is on wheels and accessed by steps, which makes the working environment unsuitable for anyone who requires step-free access. All applicants are considered fairly and equally based on their skills and experience. Why Join MUTHAPUPPA You'll get all dog products at COST PRICE for the entire duration of your employment with us. Spend your weekends surrounded by dogs and dog people Be part of a growing local business with a clear purpose Supportive founders and consistent hours The role has room to develop as the business grows To apply, please email your CV and a short note about why you’d be a great fit. DON'T FORGET TO FOLLOW US ON SOCIAL MEDIA!

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  • Supervisor
    Supervisor
    19 days ago
    £13–£14 hourly
    Full-time
    Norwood, London

    About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Supervisor to support the Store Manager in leading day-to-day operations and building our local family-friendly presence. Key Responsibilities -⁠ ⁠Support the Store Manager in motivating and guiding a small team -⁠ ⁠Ensure excellent customer service and maintain high product presentation standards -⁠ ⁠Assist in managing daily store operations: inventory control, cash handling, and supplier coordination -⁠ ⁠Contribute to overseeing cafe operations -⁠ ⁠Help drive sales and execute local marketing initiatives; support achievement of financial targets -⁠ ⁠Uphold brand standards and deliver a premium guest experience -⁠ ⁠Provide feedback and reports to the Store Manager and assist in implementing company policies and promotions Requirements -⁠ ⁠Experience in retail and hospitality, preferably in a supervisory role -⁠ ⁠Strong communication and customer service skills -⁠ ⁠Understanding of stock management and POS systems is a plus -⁠ ⁠Passion for premium food and attention to detail -⁠ ⁠Flexibility for early mornings, weekends and public holidays -⁠ ⁠Eligibility to work in the UK What We Offer -⁠ ⁠Competitive salary and opportunities for growth -⁠ ⁠Staff discounts on chocolate items -⁠ ⁠Opportunity to contribute to our flagship London store -⁠ ⁠Training, career development, and a creative, supportive team We welcome applications from diverse backgrounds.

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