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Deputy Manager - Permanent, South Croydon. Salary £35k plus benefits Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager to support the Centre Manager and other members of the team to ensure that their customers are provided with all the services to which they are entitled. Your role: • Responsible for all centre operations in the absence of the Centre Manager b) inform about availability of premises and services c) conduct viewing and complete licence agreement • Facilitate the arrival and departure of customers by carrying out and arranging issue of welcome packs, provision of keys and fobs, assist with arranging repair of dilapidations. Notifying rates department of new/vacating or moving customers, • Provide internet supply to each unit, support new customers with internet set up options, • Configuration, installations of VoIP phones along with ongoing support using the back end system, • Setting up and monitoring on site services to customers / virtual customers, including reception facilities, telephone answering/call forwarding, photocopying, franking, postal services and utilities contracts/cleaning, • Take bookings, arrange and help deliver services to conference/meeting rooms and hot-desk, • Monitoring the performance of onsite services and contractors including: Contract cleaning, refuse, landscaping, washroom services, car parking, and CCTV systems, etc., and reporting to the CM, • Overseeing and recording Health and safety checks including but not limited to: evacuations, weekly fire alarm check, monthly emergency lighting and electromagnetic door locks check, • Help and support with network and charity events Full time: 8.30am – 5.30pm Monday to Friday Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays) The ideal person - You will have strong administration skills and ideally experience in a business centre or similar environment, or facilities management. Project management would be an advantage. You will be a strong communicator with a friendly and professional manner. We are looking for a customer-focused candidate that has the ability to build positive relationships. Essential skills • Welcoming and professional personality to engage with customers and colleagues, • Good knowledge of all Microsoft packages, • Good knowledge of IT and able to resolve basic technical issues, • Excellent administration and organisational skills, • Good knowledge of Health & Safety & fire procedures

Join Zing, a reputable company with over 20 years of expertise in commercial cleaning across London. We are rapidly expanding and are in search of organised and detail-oriented school cleaners to join our cleaning team at a school in CR8. This includes cleaning classrooms, restrooms, hallways, and o

You have experience in cleaning supervision and are confident using cleaning machinery. Since 1991, this well-established cleaning company has been delivering first-class commercial, retail, and tenancy cleaning services across London and beyond. You will be based in Mitcham and will travel to diffe

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry's most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions. Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases. At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients' lives, advancing medicine, and supporting one another in these pursuits. Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law. Main Purpose of Job: To assist in the management of all facilities management services and projects (When required) on site in a cost effective, professional, efficient and safe manner. The primary purpose of this role is to leverage advanced professional knowledge and acumen in the field of Facilities management to introduce and share industry best practice to meet Immunocore's facilities management and business objectives. The Facility Manager (FM) shares responsibility for ensuring the continuous, safe, compliant and efficient operation of Immunocore's FM infrastructure. This role supports all aspects of the FM hard and soft service operations, key stakeholders and executes facility-related projects. The FM assists with day-to-day functions within the team to provide a high-quality environment for scientific research and corporate operations. The Facility Manager will be called upon to manage the Facilities Team in the absence of Director, Facilities. Leadership qualities are essential, demonstrated through proactive team participation providing guidance and coaching to less experienced colleagues, fostering a climate of empowerment and autonomy whilst operating from a base of trust and empowerment. Key Responsibilities: • Management: Support the attainment of the Facilities Management departments primary goals through:, • Manage and deliver identified services in accordance with performance criteria, targets and service level agreements to ensure Ommunocore end user satisfaction levels are met or exceeded, • Identify and achieve opportunities for innovation and change that improve cost effectiveness, cost reduction and/or enhance the departments service management and delivery, • Prepare accurate and meaningful management reports that monitor service level performance and spend., • To support the Facilities Director and to deputise, when and as appropriate, taking on the responsibilities associated with the role, • Strategic & Operational Planning: Contribute to the development of the FM strategy by:, • recommending operational improvements, technology enhancements, and long-term capacity planning., • translation of departmental strategy into actionable operational plans and oversee delivery against those plans. Leadership & Team Development: Establish and maintain excellent working relationships, internally and externally with supplier partner representatives. Provide coaching, mentoring, and technical guidance to junior facilities team members, supporting their professional development and competency growth including providing constructive feedback, identifying skills gaps, and creating development plans. • Cross Functional Collaboration & Influence: Act as a primary liaison between Facilities and scientific/operational teams to ensure alignment of facility operations with business needs including leading and facilitate cross-functional meetings to ensure effective communication of facility issues, project plans, and operational changes., • Project Execution: Lead and manage facility improvement projects, office/lab renovations, and equipment installations from inception through to completion, ensuring they are delivered on time and within budget and to carry out RCA and lessons learned where appropriate. Compliance & Safety: Ensure: Compliance with legislative and Immunocore EH & S procedures and ensure all necessary processes and procedures are in place and adhered to for managed area • Development and maintenance of an Account Quality Business Operating system in line with Immunocore FM Business Process requirements, • Oversee risk assessments, method statements, and statutory compliance processes to ensure alignment with regulatory and Immunocore standards., • Vendor Management: Coordinate with external contractors and service providers, ensuring high-quality workmanship and adherence to company safety protocols. Monitor and manage delivery against service and cost KPI's., • Operational Efficiency: Track, analyse and trend facility operating data, including costs, to identify operational efficiency opportunities including process improvements to enhance building sustainability, energy efficiency, operational reliability and support site ESOS requirements., • Emergency Response: Serve as a key point of contact for facility-related emergencies, participating in an on-call rotation if required and support development of business continuity plan, • Additional Tasks: In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined Supervisory Responsibility (If applicable): • Typically requires a bachelor's degree in Facilities Management; engineering (Mechanical, Electrical, or Civil), or a related FM field., • Professional certifications (e.g., IWFM, CFM, FMP, or PMP) are a plus Experience & knowledge - Essential • Proven experience in facility management, preferably within a life sciences, laboratory, or highly regulated environment., • Technical knowledge of building management systems (BMS) and mechanical/electrical/plumbing (MEP) infrastructure., • Demonstrated experience of managing third partner suppliers delivering a range of soft services, including cleaning, vending, etc; and Hard Services., • Good working knowledge of Microsoft applications such as Excel, Word, and Outlook., • Demonstrated experience in managing small to medium-scale capital projects., • Maintenance of accurate records and documentation for compliance and audit purposes. Experience & knowledge - Desirable • Experience working in a GxP (Good Practice) environment., • At least 5 years plus managerial experience of FM, • Operational experience of implementing and managing EH&S and Quality Systems., • Self-motivated and able to motivate a team. Other: • Openness and Honesty: Readily offering information pertaining to work in hand whether positive or negative., • Taking Responsibility: Being prepared to accept full responsibility for tasks entrusted to them; seeing tasks through to completion and dealing with the consequences of failure or success., • Flexibility: Being flexible to new ideas and approaches; changes of plans, objectives and/or priorities. Handling disjointed tasks effectively., • Team Spirit: Being able to work productively with others to achieve tasks. Showing consideration for the needs and feelings of others, • Communication: Ensuring information and work is passed on correctly and in a timely way to those who depend on it., • Diagnostic Information Gathering: Identifying the information required to clarify a situation, asking questions when required to troubleshoot complex facility issues., • Results Orientated: Focusing on desired results, seeking help and support to overcome obstacles in a timely manner to minimize operational downtime., • Analytical Thinking: Tackling day-to-day problems using a logical and systematic approach, identifying discrepancies and inconsistencies in system performance., • Managing Self Performance: Works to specific and measurable goals, seeking support and advice when dealing with unfamiliar or new issues.

We are currently recruiting for an experienced Cleaning Supervisor to support the cleaning operations in Burgh Heath. This is a temporary opportunity with the potential to become permanent for the right candidate. Location: Burgh Heath, KT18 Hours: 25 hours per week Shift Pattern: Monday to Friday, 16:00 – 21:00 Pay Rate: £17.00 – £19.00 per hour (via Umbrella) Key Responsibilities of a Cleaning Supervisor: Supervising and coordinating the evening cleaning team across the site Organising team workloads to ensure all areas are cleaned efficiently and to a high standard Monitoring stock levels and ordering cleaning materials through approved suppliers Ensuring all equipment is maintained, serviced, and safe to use Reporting and removing any faulty or unsafe equipment Ensuring full compliance with Health & Safety, COSHH, hygiene standards, and fire safety procedures Identifying and addressing hazards across the site to maintain a safe working environment Supporting, motivating, and developing team members to maintain high performance Requirements of Cleaning Supervisor: Previous cleaning or facilities experience, ideally within a corporate or commercial environment Supervisory or team leadership experience within cleaning operations Good knowledge of professional cleaning practices, COSHH, and Health & Safety procedures Strong organisational and communication skills Ability to work independently, prioritise tasks, and lead a team effectively Flexible and proactive approach to work If this Cleaning Sueprvisor role is of interest, please apply directly

Job title Area Manager Location: South-West London/Surrey Salary: £40k, 28 days holiday, NEST pension and death in service benefit Provided: Car with fuel card, iPad, laptop, phone Why Join? My client is a long established (since 1985) family run company, who are an integrated facilities services provider and manager of all types of commercial, industrial and institutional property. In thirty-five years, it has grown from its original commercial cleaning roots and diversified into property maintenance and refurbishment, security and facilities management and now has a turnover of circa £13m as a result of solely organic growth. The company have an excellent record of retention of both contracts and staff. The Opportunity We are seeking a highly organised and detail-oriented Area Manager to oversee and manage contractual agreements across an educational portfolio. you will be responsible for managing a collection of cleaning contracts, ensuring high standards of service delivery and client satisfaction across multiple sites, ensuring compliance with legal standards, and maintaining strong relationships with clients and suppliers. This role offers an excellent opportunity for a proactive professional to contribute to the organisation’s strategic objectives while ensuring contractual integrity and risk mitigation. The Contract Manager will play a pivotal role in supporting business growth through effective contract administration and stakeholder engagement. What You’ll Be Doing • Oversee day-to-day operations across multiple cleaning contracts., • Manage and support cleaning supervisors and operatives., • Conduct regular site inspections and ensure compliance with health and safety standards., • Liaise with clients to maintain strong working relationships., • Plan and manage staff rotas, recruitment, and training., • Monitor budgets, stock levels, and performance targets. About You • Proven experience in contract management, • Excellent organisational skills with attention to detail and accuracy in documentation., • Exceptional communication skills, both written and verbal, capable of liaising confidently with clients, • Ability to analyse complex contractual issues swiftly and provide clear recommendations., • A proactive approach with strong problem-solving capabilities., • Proven experience in the contract cleaning industry is essential., • Experience managing school cleaning contracts is an advantage but not essential., • Excellent communication, organisational, and leadership skills., • Ability to work flexibly and travel between sites (company car provided)., • Full UK driving licence required. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

About The Role Salary and Financial Benefits £40,376 per year, plus a bonus (with an average quarterly team bonus of around 10–12%) and benefits package. This includes an annual salary review, a generous pension scheme, a Sharesave scheme, free on-site parking and vouchers to celebrate milestone birthdays and long service achievements. Sociable Working Hours This is a 40-hour per week role, worked across any 5 out of 7 days. You will benefit from a supportive work-life balance with a mix of weekday shifts, either 8:15am–4:45pm or 9:15am–5:45pm. If working on a weekend, shifts are 8:45am–5:45pm on Saturdays and 9:45am–4:15pm on Sundays. We support individual needs through fair and advanced rota planning. You will not be expected to work every weekend, providing the consistency and predictability to plan personal commitments. Work Life Balance Alongside flexible and predictable working hours, we recognise the importance of time away from work. You will receive 28 days’ holiday (increasing with length of service), plus an extra day off to celebrate your birthday. Additional benefits include regular social events, enhanced parental and adoption packages, discounted gym memberships and a paid day off for volunteering. Personal and Professional Development Development starts from day one with a comprehensive induction programme, designed to build knowledge and confidence in the role. After successfully completing probation, there will be access to further development opportunities through the e-learning platform and face-to-face training courses. We offer clear, structured career progression pathways for those looking to advance, along with mentorship from the experienced management team to support career progression. Our Culture We are committed to delivering outstanding customer service while sustaining a positive and supportive workplace for all colleagues. This is achieved by encouraging teamwork, keeping the customer at the heart of every decision and continually investing in employees. Our approach is helpful, empathetic and flexible, with a strong commitment to doing the right thing for customers, colleagues and local communities. What the role involves With full training and support from day one, this role plays a key part in helping customers during important moments in their lives. It is a varied, people-focused position — not a warehousing role — combining hands-on leadership and customer service with day-to-day store operations. Key responsibilities: Leading from the front and work shoulder to shoulder with your team. Supporting and developing your team, helping them build confidence, skills and deliver great customer service experiences. Deliver friendly, professional service in person, by phone and via email. Build strong customer relationships to understand their needs and recommend suitable storage solutions. Promote a positive and flexible approach to daily management of your store and team. Oversee the store's financial performance, using your judgement to support sales growth and manage costs. Maintain commercial awareness of competitors to improve team and store performance. Lead daily store operations, including cleaning and upholding maintenance standards, complying with health and safety standards and monitoring store security. Manage customer accounts accurately using established systems.Some light physical tasks are involved, with full training and equipment provided About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow