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About the job Citadines Islington Square London is seeking a confident part time Night Receptionist to become part of our Front Office Team. Our properties operate 24/7. Night shifts are 11pm to 7.30am. Please note this position is part time, 16 hours a week. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. As Night Receptionist, you will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Managing night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Night Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Night Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Communication, Time Management, Customer Focus, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Problemm Solving, Team Work £11306.00 per annum Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

About us Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our team. The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits - Cycle to work scheme - Fantastic staff food - Company pension scheme - Team events

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and aims to create a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We will fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. All bread and pastries will be baked on site at our shop. We are currently looking for an Shop Supervisor to join the Birley Bakery Team. The company benefits our Shop Supervisor receive are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - 20% discount at Birley Bakery - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Shop Supervisor are: - To assist the Shop Manager to maximise sales and service levels within the shop. - To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site. - To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Shop Supervisor are: - Previous experience working in a retail or hospitality environment is required - Experience of supervising a team is required - A friendly, approachable attitude is essential! The working hours: - The shop is open 7 days per week from Monday- Sunday- 6am-8pm - 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Shop Supervisor at Birley Bakery then apply by forwarding your up to date CV to the link below

About the job Ascott Hospitality Management is seeking an experienced and confident Sales Executive to become part of our Team in Liverpool. This role will be based at our property in Liverpool City Centre. You will report to the Director of Sales UK, managing a portfolio of accounts and promoting the Company's brand within its lodging offering. As Sales Executive, you will be responsible for: Engaging with new clients and business prospecting, customer development and partnership building with local accounts as well as European and Global Accounts Independently managing the target accounts in the customer portfolio by creating and following sales action plan Ensuring all sales business activity is recorded accurately in the CRM tool to support business data and analytics as well as individual targets/KPI’s Ensuring regular client reviews, trade shows attendance, new business negotiations and revenue conversion Maintaining current knowledge of the economic environment, using competitive intelligence, market trends and regularly conducting analysis of your portfolio’s property and compset Monitoring Hotelligence, Lanyon and Proximity reports to ensure up to date awareness of business trends and developments. To be successful in the role of Sales Executive, we require: At leas 2 years experience within a Sales environment Good knowledge of Property Management System (PMS) / Client Relationship Management (CRM) Strong Communication and Negotiation skills This is your opportunity to be part of our team as a Sales Executive. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving Discussed at venue Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression. - You will be greeting and seating our guests, allocating tables and accommodating walk-ins. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Knowledge of the online booking system (SevenRooms is a bonus!) - Previous experience as a host/hostess in a busy restaurant - Part-time role: 20 to 30 hours per week. Any days between Thursdays, Fridays, Saturdays and Sundays OUR OFFER: - Permanent, full-time position - £ 15.21 per hour + Tronc Point - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £15.21 / hour

At Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.

Job description Adam Grooming Atelier, a leading luxury barbershop chain with 15 exquisite locations across Central London, 1 location in the US. This is a fantastic opportunity to be part of an elite, high-growth company recognised for delivering top-tier grooming services in a luxurious setting. We are looking for a candidate with exceptional organisational skills, a proactive approach, and a keen attention to detail to support our operations and ensure a seamless customer experience. Primary Responsibilities: - Providing superior customer service and professional correspondence by phone and email. - Managing client feedback by responding to reviews in a timely and professional manner, and reporting reviews to operations manager for further action. - Processing cancellations, no-shows, and refunds in accordance with company policies and operational needs - Provide comprehensive administrative support to our operations team, including scheduling, data entry, reports and paperwork management. - Process online customer orders efficiently and accurately, ensuring complete customer satisfaction. - Manage procurement for all our stores, ensuring timely and cost-effective sourcing of high-quality products. - Coordinate store orders and logistics to ensure a smooth supply chain across all our locations. Key Qualifications: - Proven experience in administrative support, ideally in a retail or customer-focused environment. - Strong organisational and multitasking skills, with the ability to prioritise tasks in a fast-paced environment. - Excellent communication skills, both verbal and written, with a keen eye for detail. - Proficiency in using MS Office Suite and familiarity with office management systems and procedures. - A professional demeanour, a team-oriented mindset, and a commitment to providing top-notch customer service.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. ** Benefits** - Cycle to work scheme - Meals - Company pension scheme - Team events

We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)

Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team. Key Responsibilities: o Manage daily office operations to ensure smooth workflow. o Maintain accurate records, client databases, and documentation. o Oversee stock levels and liaise with suppliers for timely replenishment. o Handle client inquiries, complaints, and feedback promptly. o Ensure a high standard of customer service is delivered across all channels. o Monitor online reviews and client satisfaction metrics. o Assist with invoice processing and expense reports. o Prepare weekly and monthly reports on business performance for senior management. o Support budgeting and financial tracking. o Coordinate promotional campaigns and social media scheduling with marketing. o Track effectiveness of marketing efforts and provide feedback. o Liaise with external partners or influencers where needed. o Ensure compliance with health and safety and data protection regulations. o Maintain internal policies and update them as needed. o Support internal audits and quality control processes. What We Offer: A positive, growth-oriented work environment. Opportunities for professional development. Flexible working arrangements. Discounts on Feel Revive products and services.

We are women's clothing and jewellery brand. We look for a very skilled-creative professional with +5 years of retail experience in any type of luxury brand. Do not waste your time if you are not incredibly well presented, experienced and sharp. You must have previous experience in customer service, online business or luxury sales. Highly skilled and ability to learn. Perfect spoken and written English. A degree in business, art or design will be highly appreciated. Proactive individual who will not limit themselves to what they are asked to do and go the extra mile to thrive sales in the shop floor as well as online. Salary will start at 28,000 plus commissions (400 circa per month but less or more depending on your performance) and will increase on performance and skills.

Operational Management: Oversee daily restaurant operations, including opening and closing procedures. Ensure the restaurant is clean, organized, and compliant with health and safety regulations. Manage inventory of food, beverages, and supplies, ensuring stock levels are maintained. Monitor food preparation and presentation to meet quality standards. Team Leadership: Recruit, train, and manage restaurant staff, including servers, chefs, and kitchen assistants. Create staff schedules to ensure adequate coverage during peak hours. Motivate and guide the team to provide excellent customer service and meet performance goals. Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Interact with guests to gather feedback and improve their dining experience. Implement strategies to retain customers and encourage repeat visits. Financial Management: Monitor restaurant sales, expenses, and profitability. Manage cash handling, banking, and financial reporting. Work towards achieving sales targets and controlling operating costs. Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns. Develop strategies to attract customers, such as special offers or events. Maintain a strong online presence for the restaurant, including managing reviews and social media. Compliance and Safety: Ensure compliance with food safety, hygiene, and licensing regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Train staff on health and safety protocols, including emergency procedures. Strategic Planning: Analyze restaurant performance and identify areas for improvement. Develop and implement strategies to increase efficiency and profitability. Stay updated on industry trends and competitors to remain competitive. Administrative Tasks: Maintain accurate records of inventory, sales, and employee performance. Handle restaurant maintenance issues and liaise with suppliers. Ensure all required licenses and permits are up to date.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

We are seeking enthusiastic and dedicated bar staff to join our team. If you have a passion for wine, excellent customer service skills, and a sharp eye for detail, we want to hear from you! We are looking for individuals who are proactive, eager to expand their knowledge, and committed to providing an exceptional experience for our guests. Key Responsibilities: Provide exceptional customer service by creating a welcoming and enjoyable atmosphere for our guests. Display a strong knowledge of wine, with a genuine passion for learning and staying updated on wine trends and pairings. Take orders, prepare and serve drinks, and offer recommendations based on customer preferences. Maintain a clean and organised bar area, ensuring it is always fully stocked and ready for service. Handle customer inquiries and resolve issues with professionalism and a positive attitude. Work collaboratively with other team members to ensure smooth service. Assist with social media content creation when required, sharing the latest events and offerings with our online community. Skills & Qualifications: Strong knowledge of wine and a keen desire to continue learning and expanding your expertise - Ideally WSET Level 2 or above. Exceptional customer service skills, with a friendly and approachable demeanour. Meticulous attention to detail, ensuring every drink is prepared to perfection. Proactive, with a strong sense of initiative and a drive to exceed expectations. Prior experience in a bar setting is preferred, but not essential. A background in kitchen operations or social media management is a bonus. If you have a passion for creating unforgettable experiences and want to be part of a dynamic team, we’d love to hear from you!

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: - Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish. - Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy. - Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy. - Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift. - Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary. - Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders. - Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: - Competitive salary of £12.5 - £13.5 - Earliest shift start at 10:00 and latest finish at 22:00 - How many hours do you need? We work around you! - Flexible working hours - Uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free meals while you’re on shift! - Opportunity to grow within the company – we’re opening new sites soon! Requirements: - Previous experience in a customer-facing role (preferred) - Great communication and interpersonal skills - Attention to detail, especially when packing orders - Comfortable working with tills and handling transactions - Positive and proactive attitude - Able to stay calm under pressure and multitask efficiently - Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼

Engage with customers to understand their fragrance preferences and advise them on suitable products, explaining the capabilities and limitations of our offerings Provide detailed quotations including prices, credit terms, payment plans, and delivery timelines Coordinate the delivery and, if needed, installation or setup of goods Follow up with customers to ensure satisfaction and to encourage repeat purchases Address and resolve customer complaints promptly and professionally Keep up-to-date with developments in Arabian perfumes and industry trends Suggest product or service improvements based on customer feedback and market knowledge Maintain accurate records of sales, customer accounts, and interactions Attend promotional events, in-store demos, and support online and retail campaigns as required

We are seeking a passionate and dedicated Barista to join our vibrant team at Battersea Brew. As a Barista, you will be responsible for creating exceptional coffee experiences for our customers while ensuring a welcoming and friendly atmosphere as well as creating content on a daily basis. Your role will involve not only preparing high-quality beverages but also engaging with customers to provide outstanding service, and working with the marketing team to promote the coffee shop online. If you have a love for coffee and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Maintain cleanliness and organisation of the coffee station and seating areas. Assist with food preparation, ensuring adherence to food safety standards. Engage with customers in a friendly manner, taking orders and providing recommendations based on their preferences. Manage time effectively to ensure prompt service during busy periods. Manage content creation duties throughout the shift without interrupting service. Handle cash transactions accurately, utilising basic maths skills for processing payments. Monitor inventory levels of coffee beans, milk, syrups, and other supplies; report any shortages to management. Uphold high standards of hygiene and cleanliness in accordance with food safety regulations. Requirements Previous experience in food preparation or as a Barista is essential. Strong time management skills to handle multiple tasks efficiently in a busy environment. Basic maths skills for cash handling and order processing. Knowledge of food safety practices is preferred. Excellent communication skills with the ability to engage positively with customers. A passion for coffee and willingness to learn about different brewing techniques and products. Join us as we create memorable experiences one cup at a time!

About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

This is a freelance sales opportunity offering reliable weekly income plus commissions. This role is flexible in nature. We are specifically looking for experienced sales professionals. Want to Join Us? Fastcharger is a super cool company on a mission to put fast and easy phone charging stations in cafes, shops, and all sorts of other places. We're making dead batteries a thing of the past! As a friendly and growing team, we're looking for enthusiastic people like you. Help us connect with businesses about our fast phone charging stations! Your job: Going out to meet new businesses like cafes and restaurants to tell them about our product. Showing businesses how having our charging stations can bring in more customers. Answering any questions businesses have about our charging stations clearly and like a pro. Helping businesses decide to get our charging stations installed. Closing deals with clients. We need someone with: Strong communication skills. Motivation to meet targets. A positive attitude. Minimum GCSEs. Sales experience. If you're energetic, enjoy being out and about, and want to help businesses offer a great service, we'd love to hear from you! Apply now!!! We're interviewing people right now! The first interview will be online. If you do well, you'll come to our office for the second interview. If we think you're a good fit, you could start working within a week! Job Type: Freelance

Black Bear Burger is a serious contender for London’s best burger! 🍔 Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. We are looking for an experienced head chef/ kitchen manager to join our restaurant team in Brixton. About you -looking for full time (around 45h/wk)- -Full availability- -Previous experience as a head chef, sous chef, kitchen manager, assistant manager- -Looking to join somewhere you can be proud of working- -Ability to work in and manage a fast paced, high volume operation- About the role -Opening/closing shifts- -Managing the daily operations of the kitchen- -Fulfilment of all mis en place for service- -Maintaining cleanliness of your section and the wider kitchen- -Keeping kitchen safety and due diligence information up to date- -Paid monthly on 7th of each month- We’re growing too, with new sites planned this year, and we’re looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!!