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Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The working hours: - Full-time position 42.5 hours a week on a rota basis - Hours ranging between 6am-8pm (Monday- Sunday) The responsibilities of the Barista are: - Prepare, serve coffee and beverages - Opening & Closing responsibilities - Taking orders and handling the till - Clearing tables and serving customers - Stock rotation & management - Customer order management The Experience & Qualifications required of our Barista are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Strong customer service experience - To work as an effective part of a team - Excellent communication skills - Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.
We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided
About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events
Job description Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas Requirements : - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
Full time & Full flexibility required Allergens knowledge is a must Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: - Greet guests in a professional and friendly manner. - Take and relay accurate food and beverage orders to the kitchen and bar. - Provide detailed information about menu items, specials, and wine selections. - Collaborate with kitchen and bar staff to maintain a smooth workflow. - Handle guest inquiries, concerns, and special requests with tact and professionalism. - Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: - Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment. - Exceptional customer service and communication skills. - Knowledge of fine dining etiquette and service standards. - Ability to multitask in a fast-paced environment. - Attention to detail and a passion for delivering an outstanding guest experience. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Job Title: Barista Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honoured with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Overview: Join the vibrant team at Hafiz Mustafa 1864, a prestigious establishment with a rich history dating back to 1864. We are seeking skilled Baristas who are passionate about coffee and providing exceptional customer service. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: Prepare and serve coffee and other drinks that meet our company's quality standards. Maintain a clean and organized work area. Manage inventory and restock coffee bar supplies. Operate coffee equipment with expertise and care. Ensure compliance with health and safety regulations. Requirements: - Proven experience as a Barista or similar role in the hospitality industry. - Excellent communication skills and a friendly, outgoing demeanor. - Ability to work efficiently under pressure. - Passionate about coffee with a desire to improve skills continually. - Knowledge of sanitation regulations. - Flexibility to work various shifts, including weekends and holidays. Benefits : - Competitive annual salary - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Type: Full-time Pay: £12-13 per hour Work authorisation: United Kingdom (required) Work Location: In person
Job Overview: The Account Administrator will be responsible for managing administrative tasks related to client accounts, assisting in financial processes, and supporting the bookkeeping and payroll teams. This position requires excellent organizational skills, strong communication, and a keen eye for detail. Key Responsibilities: Act as the primary point of contact for client inquiries and provide exceptional customer service. Maintain and update client records in the accounting database. Assist with invoicing, billing, and accounts receivable tracking. Coordinate the collection of financial documentation from clients for bookkeeping and payroll processing. Prepare and distribute financial statements, reports, and correspondence as needed. Support the bookkeeping and payroll teams with data entry and reconciliation tasks. Ensure compliance with company policies and applicable financial regulations. Schedule meetings, track deadlines, and manage administrative tasks for the team. Assist with onboarding new clients, including gathering necessary documentation and setting up accounts. Qualifications and Skills: Proven experience in an administrative or accounts-related role (minimum 1–2 years). Familiarity with bookkeeping and accounting practices (preferred). Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite (Excel, Word, Outlook). Bachelor’s degree in Accounting, Business Administration, or related field (preferred but not required). What We Offer: Competitive salary. Opportunities for growth and professional development. A collaborative and supportive team environment. Flexible working options (remote or hybrid work arrangements).
Position: Customer Service Executive Location: Hammersmith, London W6 0NB Hours: Full-Time Salary: £27,500 Are you looking for a dynamic and rewarding workplace where your efforts make a difference? Do you enjoy interacting with clients and teams in a fast-paced environment? Are you eager to grow your career with a company that values progression? If so, we want to hear from you! About the Role: As a Customer Service Executive, you will: • Book inspections for our teams and coordinate schedules. • Contact clients who have submitted online requests to confirm details. • Communicate with our teams to check availability and ensure seamless service delivery. This role is perfect for someone who: • Enjoys speaking with people and building relationships. • Is detail-oriented and organized. • Is coachable, eager to learn, and open to full training. Join us and be part of a vibrant team that supports your growth and success! What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
Seeking experienced retail staff Seeking someone who is hardworking and reliable. preferably someone with IT knowledge and experience. Online selling and social media knowledge a bonus Be able to work flexible days and hours, Part time and full time is available, Must have excellent customer service and be able to work on own initiative Be able to take instructions and carry out duties. The job role will be working in the store and helping in daily tasks
About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits - Your trial shift will be paid if you take the job - Cycle to work scheme - Fantastic staff food - Company pension scheme - Team events
Restaurant Receptionist - OpenTable/SevenRooms experience required Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: - Greet guests in a professional and friendly manner. - Take and relay accurate food and beverage orders to the kitchen and bar. - Provide detailed information about menu items, specials, and wine selections. - Collaborate with kitchen and bar staff to maintain a smooth workflow. - Handle guest inquiries, concerns, and special requests with tact and professionalism. - Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: - Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment. - Exceptional customer service and communication skills. - Knowledge of fine dining etiquette and service standards. - Ability to multitask in a fast-paced environment. - Attention to detail and a passion for delivering an outstanding guest experience. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
We are looking for exceptional General Manager to join our family! The Role of a General Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Management of the team to ensure that exceptional food, pizzas and drinks are made and served. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. To achieve company targets such as sales, food costs, labour costs Ensure a high standard of customer service throughout each department to exceed customer expectations Follow all company policies and procedures Recruit and train new members of staff with the support of the rest of the management team bot front of house and back of house Continuously look for opportunities to drive sales and ‘think outside the box’ and keeping in touch with the local community to maximise sales opportunities We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.00 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!
About Us The “What’s On In” Group are rapidly becoming a global brand with their high visibility advertising websites, now spreading around the world. From Asia to USA, Europe to the Pacific Rim we are rolling out our fast moving E-commerce Advertising websites. This is leading to the creation of a NEW role for an experienced Advertising Sales Executive to generate sales throughout the entire SG postcode area. On line advertising is currently worth 83 Million within the UK and 89 Billion Globally. More and more advertisers are eager to advertise online with online search now dominating how customers now search, with IPads, IPhones, mobile search leads the way. "What’s On In" are capitalising on this with its “What’s On In” domain advertising websites. About You We are seeking a very special Sales Executive to create sales throughout the entire SG postcode area. The main skill set you must possess for this position are: Must be a Self-starter The ability to work on your own Be able to hit and maintain sales targets Proactive in B2B sales negotiations Strong and successful with sales experience Possess drive, motivation and acute attention to detail in ensuring all available business development opportunities are targeted and secured Excellent customer service skills Strong phone sales, negotiation, communication, and presentation skills The ability to deal direct with decision makers from CEOs to small businesses Research skills Have a Laptop You would be joining a small but dedicated company that is expanding around the world with a unique Global Brand Your Role as Advertising Sales Executive Your role is to be contacting businesses throughout the entire SG postcode area displaying the SG website to acquire advertisers that wish to advertise on the website. Your working week will be Monday to Friday You will be reporting direct to the MD you before you start Sales Potential Sales potential within the SG postcode area is enormous, these stats lay out the sales potential within the Stevenage and SG postcode area. . We want to reward you well, and for the right Advertising Sales Executive our commission structure is the best there is. • You will be paid 50% commission on ALL sales • You will be on a self-employed basis • You will be paid weekly Full training & support will be given to If you are looking for an exciting NEW career challenge with a young dynamic company and would like to be part of a Global Brand in the making then we would like to speak to you.
About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!
Job Title: Lead Barista Contract Duration: November 2024 - January 2025 Days / Hours: - Flexibility with your working schedule will be required. Days and times may need to change based on demand - The cart is due for delivery early/mid November, at which point this role will commence - Starting days: Wednesday - Sunday (potentially subject to change) - Hours: 10am - 6pm (could evolve to start from 8am) Location: Hackstons, 3-4 William Street, Knightsbridge, SW1X 9HL About the role: - The aim of the coffee cart is to drive footfall into the Hackstons store. We would like this individual to support educating customers on the Hackstons store, our range and encourage them to go into the store and explore our range of whiskies, fine wines and spirits. - This Barista role will be permanently outside our Knightsbridge store , operating on a Coffee Cart - We will provide a limited coffee offering: espresso, macchiato, long black, flat white, latte, cappuccino, hot chocolate and mocha. No teas or decaf will be provided (initially) - The Hackstons store will be closed on Christmas Day (25.12.2024) and New Years Day (01.01.2025), and you will not be required to work, however the store will be open on Boxing Day (26.12.2024) and you will be required to be available for this day. Skills and Experience Required: - Must have prior experience making barista-style coffee - A passion for coffee and other beverages. - Experience using contactless payment systems - Excellent communication skills - Expert coffee knowledge - A willingness to understand and learn about the Hackstons offerings so that you can educate potential customers as to why they should come into the store - Customer service skills that are second to none - The ability to build rapport with customers - Understanding of food safety - Attention to detail - Flexibility - Punctuality About Hackstons: Originally establishing our name in cask whisky ownership, our very inception derives from offering alternative ownership avenues, viewing whisky and spirits as multifaceted assets, not only for their primary function of consumption, but as unique portfolio diversifiers. Recognising our clients’ appreciation for fine and rare collectibles, we moved to open a physical retail store in the heart of Knightsbridge, and an eCommerce site, developments that mark an evolution in our approach to ownership, providing individuals with the opportunity to purchase fine and rare bottles in both online and physical retail spaces. Meticulously designed to provide clients with a bespoke service with any purchase, this addition to Hackstons encompasses the fully cyclical service from ownership, onward selling, bottling, sale and purchase all under one roof. Salary: £12-14 per hour (DOE)
About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!
About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!
Turkish Speaking Customer Representative (VIP) This professional company is dedicated to delivering exceptional customer service, specifically catering to High-Value Clients. We are a forward-thinking and dynamic organization based in London, focused on growth and excellence in the online sales industry. Our commitment is to provide a first-class experience for our clients, ensuring their needs are met with speed, efficiency, and personalized care. What Defines Us: - Customer-Centric: We prioritize our High-Value Clients, ensuring they receive attentive and top-quality support. - Innovative: Always evolving to meet the demands of a rapidly changing industry, we're committed to using the latest tools and strategies to maintain a competitive edge. - Professionalism: Excellence in communication, collaboration, and problem-solving is at the core of what we do. We maintain a positive and cooperative environment that reflects in our service. - Supportive Team Culture: We believe in continuous growth and development for our employees, providing comprehensive training and support to advance careers in the industry. Our aim is to build long-term relationships with our clients, always striving to exceed expectations through a dedicated team that shares a passion for both customer service and online sales. This job listing is for a Turkish Speaking VIP Customer Representative at a professional online sales company in London, England. The company is looking for candidates who are fluent in Turkish, with a focus on providing excellent service to High-Value Clients. Responsibilities: - Responding to customer inquiries via phone, email, and Whatsapp. - Representing the company and maintaining positive interactions with customers. - Keeping accurate records of customer accounts and escalating issues internally when needed. - Collaborating with other departments to resolve issues. Requirements: - Fluency in Turkish (written and spoken). - Strong communication skills and a positive, can-do attitude. - Polite and professional telephone manner, even under pressure. - Strong problem-solving skills and ability to multitask. - Experience with Microsoft Office products. - Willingness to learn and develop new skills. Benefits: - Competitive salary. - Comprehensive training. - Bonus package. - Commission pay. - Fun team environment with company events. ** Job Type: Full-time, Monday to Friday, remote**